Property was clean and well maintained. Plenty of parking with a convenience store a walkable distance away.
The original room I had was next to some folks playing very loud music. Fortunately the front desk person moved me to another room. However both of the rooms were very cold. It was around 20 degrees outside and the room temp was set at 66 degrees. In both rooms I tried to increase the temp on the wall temp to 70-75 but it never increased. I saw it jump to 67 but nothing above that. The room itself was good and very close to many eateries and such. I just was not comfortable during the stay because it was very cold overall.
Very quiet and relaxing. Beds were extremely comfortable
We were supposed to have a 2 queen bed and tub and we got a king and a shower. The pool was out of order. The room was tiny overall.
Was convenient and clean
Avid hotel Columbus Northwest - Hilliard, an IHG Hotel is located 2.2 mi (3.6 km) from Ten Pin Alley and within a 10-minute drive of The Mall at Tuttle Crossing. This 84-room hotel welcomes guests with conveniences like free breakfast, an indoor pool, and a 24-hour gym.
Free on-the-go breakfast is served each morning from 6:00 AM to 9:00 AM.
Guests can expect free WiFi and 52-inch flat-screen TVs with cable channels. Bathrooms offer hydromassage showers and free toiletries. Other amenities include coffee makers, free local calls, and safes.
Built in 2020, the brand new avid hotel Columbus Northwest - Hilliard, an IHG Hotel offers an indoor pool, a 24-hour gym, and free WiFi in public areas. If you drive, take advantage of free parking. Front-desk staff are standing by 24/7 to assist with any requests.
Property was clean and well maintained. Plenty of parking with a convenience store a walkable distance away.
The original room I had was next to some folks playing very loud music. Fortunately the front desk person moved me to another room. However both of the rooms were very cold. It was around 20 degrees outside and the room temp was set at 66 degrees. In both rooms I tried to increase the temp on the wall temp to 70-75 but it never increased. I saw it jump to 67 but nothing above that. The room itself was good and very close to many eateries and such. I just was not comfortable during the stay because it was very cold overall.
Very quiet and relaxing. Beds were extremely comfortable
We were supposed to have a 2 queen bed and tub and we got a king and a shower. The pool was out of order. The room was tiny overall.
Was convenient and clean
Dear Valuable Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Team Avid
Dear Valuable Guest. Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely. Sujay Mehta General Manager Avid, Hilliard OH 43026