The property was conveniently located on our way home.
The toilet backed up when we arrived and when we left, the phone in the room didn't work, the maids were rude when asked for a towel they said we don't have towels go to the front desk. I went to the front desk only to be sent back to a maid that refused to speak to me. The photos online didn't match where we were placed. There were no towels at the poo area, there was trash and dirty socks left out by the pool area, out do no disturb tag was dirty it had something stick slipped all over it. The elevator is too small. There was a huge stain in the front of our door to our room. Then the oIder lady at the desk who claimed to be one of the managers she just wanted to be nosy because after we explained things to her she just laughed in our face I will never book at the Wyndham Garden ever again this was last minute since we had a family member pass away but it the first and last time.
Noisy all night. It sounded like people who stayed by our room were having a party. So much noise all night. Doors paper thin you can hear everything. Couldn’t sleep all night.
Hotel itself was decent, but the people that were checked in were very loud and disrespectful as I can hear them through the wall. First room I checked into smelled completely like weed so I asked to be relocated, which they did. My key for some reason was deactivated the next day which was so annoying because I came back late at night and has to walk all the way back to the lobby to get it reactivated. Rooms are not connected within the hotel lobby so you have to go back outside to access your room which was a bit of an issue considering it was snowing and raining during my stay. Grab and go Breakfast was provided.
Clean and pleasant front desk staff! Lovely stay!
Cheap and affordable. Good serene and excellent service. Your break service was excellent.
Room has black mold and stunk so bad, it was cold n no heater!
All the staff I interacted with were nice, friendly, and willing to help me. The breakfast was great. The location is kind of hidden. You can miss it if not very careful.
The carpet is old. There were also dirty spots on our carpet in our room.
Older, very lightly remodeled property. Feel the age, but it wasn't bad. Breakfast was good, and proximity to the BWI was great.
Everything is good. Room is clean, stuff is nice, lets of parking spaces.
I’m not used to hotels that need outright security that sits in the lobby after hours - that leaves a little bit of worry and a bad taste in a visitor’s mouth. The staff I interacted with was great - he was nice but there were other staff that were behaving unprofessionally. Someone came up during my check in and just requested a room key - I assume he was a staff member as one was just handed over. Other staff was standing around when there was another person to check in. The room is actually fine. It standard and I don’t have any issues with that at all. The hotel overall could use some sprucing up. The elevator feels like a death trap!
This hotel had no heat! The room was freezing! There was no way to switch from a/c to heat! The had to provide space heaters! Hotel was not up to Wyndham standards!
For the price, its ok. Staying in DC can get expensive so found this hotel at a really good price...but not sure about staying this far out from DC (although it wasn't that far), next time I'll be staying closer to or in DC.
Wyndham Garden Washington DC Area places you within a 10-minute drive of popular sights such as FedEx Field and University of Maryland, College Park. This 150-room, 3-star hotel has conveniences like a 24-hour gym, free in-room WiFi, and free self parking.
Start your day off right with a free buffet breakfast, served each morning from 7:00 AM to 10 AM. In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. You can get a quick energy boost at the coffee shop/café.
The 150 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. Guests can expect to find free WiFi and 32-inch flat-screen TVs with cable channels and pay movies. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with Egyptian cotton sheets ensure a restful night. Free local calls, ironing boards, and desks are also available.
Renovated in 2016, Wyndham Garden Washington DC Area offers a 24-hour gym, free WiFi in public areas, and a business center. You can put free parking to good use if you drive. The front desk has multilingual staff on hand 24/7 to help with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include free newspapers, a terrace, and laundry facilities.
The property was conveniently located on our way home.
The toilet backed up when we arrived and when we left, the phone in the room didn't work, the maids were rude when asked for a towel they said we don't have towels go to the front desk. I went to the front desk only to be sent back to a maid that refused to speak to me. The photos online didn't match where we were placed. There were no towels at the poo area, there was trash and dirty socks left out by the pool area, out do no disturb tag was dirty it had something stick slipped all over it. The elevator is too small. There was a huge stain in the front of our door to our room. Then the oIder lady at the desk who claimed to be one of the managers she just wanted to be nosy because after we explained things to her she just laughed in our face I will never book at the Wyndham Garden ever again this was last minute since we had a family member pass away but it the first and last time.
Noisy all night. It sounded like people who stayed by our room were having a party. So much noise all night. Doors paper thin you can hear everything. Couldn’t sleep all night.
Hotel itself was decent, but the people that were checked in were very loud and disrespectful as I can hear them through the wall. First room I checked into smelled completely like weed so I asked to be relocated, which they did. My key for some reason was deactivated the next day which was so annoying because I came back late at night and has to walk all the way back to the lobby to get it reactivated. Rooms are not connected within the hotel lobby so you have to go back outside to access your room which was a bit of an issue considering it was snowing and raining during my stay. Grab and go Breakfast was provided.
Clean and pleasant front desk staff! Lovely stay!
Thank you, we are so glad you had a great stay and appreciate you sharing that with us. We hope to welcome you again soon.
Cheap and affordable. Good serene and excellent service. Your break service was excellent.
We are pleased to hear you enjoyed your stay and found breakfast to be very good. We appreciate your business and hope to welcome you again soon.
Room has black mold and stunk so bad, it was cold n no heater!
Thank you for reaching out to us and expressing your concerns from your recent stay. We are sorry to hear you had this experience. For the comfort and health of all guests we take reports like this seriously. We've not reports of this room having any cleanliness issues prior to now, as a precaution we'll have this room inspected and sure it is nothing to be alarmed by. The AC is still on for the hotel, you can heat the room by adjusting the thermostat, but it does take some time to warm up, in the meantime before the heat is turned on for the hotel, we can provide a heater to help. Just let us know you need some assistance and we'll be happy to help you.
All the staff I interacted with were nice, friendly, and willing to help me. The breakfast was great. The location is kind of hidden. You can miss it if not very careful.
Thank you for the kind words for our friendly staff. We are pleased to hear the hotel, service and good breakfast met your expectations and needs well. We will continue to work on our signage so our guests don't miss us from the highway or city. We appreciate the business and value your feedback.
I apologize for the loud guest around you I’m very sorry that security or the front desk did not stop the noise or the party that was going on I will definitely look into itWould like to know what day you checked in so I can find out who’s on duty and practice probably so it doesn’t happen again again I apologize for the inconvenience