10/10 Excellent
Catalina Trevilla
Traveled with partner
Jan 7, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Catalina Trevilla
Stayed 1 night in Dec 2024
HOTEL MAYA HAU
3.0 star property
Hotel in Coba with a coffee shop and an outdoor pool
Choose dates to view prices
Photo gallery for HOTEL MAYA HAU
Reviews
1010 out of 10
Exceptional
Popular amenities
- Bar
- Pool
- Breakfast available
- Housekeeping
- Laundry
- Air conditioning
Explore the area
AVENIDA PRINCIPAL S/N COBA QUINTANAROO, sin numero, Coba, QROO, 77790
- Templo Monte Carmelo3 min walk
- Coba Archaeological Site11 min walk
- Grupo Cobá5 min drive
- Tulum Intl. Airport (TQO)97 min drive
Room options
View all photos for Double Room, Non Smoking
Double Room, Non Smoking
- Sleeps 4
- 2 Queen Beds
View all photos for Honeymoon Room
Honeymoon Room
- Sleeps 3
- 1 King Bed
View all photos for Basic Room
Basic Room
- Sleeps 3
- 1 King Bed
View all photos for Comfort Room, 1 King Bed
Comfort Room, 1 King Bed
- Sleeps 3
- 1 King Bed
About the neighborhood
Coba
Located within a 5-minute walk of Templo Monte Carmelo, HOTEL MAYA HAU is within a 15-minute stroll of Coba Archaeological Site. This 15-room, 3-star hotel has a restaurant, an outdoor pool, and free in-room WiFi.
What's nearby
- Templo Monte Carmelo - 3 min walk - 0.2 miles
- Coba Archaeological Site - 11 min walk - 0.6 miles
- Grupo Cobá - 5 min drive - 0.5 miles
- Cenote Choo-Ha - 10 min drive - 4.7 miles
- Punta Laguna Nature Reserve - 23 min drive - 15.9 miles
Getting around
- Tulum Intl. Airport (TQO) - 90 min drive
Restaurants
- Restauran la Piramide - 5 min walk
- Casa de los Gorditas - 4 min walk
- Tacos Mexicanos - 6 min walk
- Chile Picante - 1 min walk
- Restaurant el Paso - 2 min walk
About this property
HOTEL MAYA HAU
Hotel in Coba with a coffee shop and an outdoor pool
Guests of HOTEL MAYA HAU have access to an outdoor pool, a children's pool, and free WiFi in public areas. Front-desk staff can help with concierge services, and provide local restaurant recommendations. Additional amenities include express check-in, express check-out, and a terrace.
Guests can expect free WiFi and flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Desks are also standard.
An outdoor pool and a children's pool are on site.
The recreational activities listed below are available either on site or nearby; fees may apply.
Languages
English, French, Spanish
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Property amenities
Internet
- Available in all rooms: Free WiFi
- In-room WiFi speed: 50+ Mbps
- Available in some public areas: Free WiFi
Parking and transportation
- No onsite parking available
Food and drink
- Daily continental breakfast available 8:30 AM to 11:00 AM for a fee: MXN 160 for adults and MXN 160 for children
- A bar/lounge
- A coffee shop/cafe
- A restaurant
- Free daily manager's reception
- Hosted evening meal available daily for a fee of MXN 160
Things to do
- Children's pool
- Outdoor pool
Family friendly
- Children's pool
- Laundry facilities
- Outdoor pool
Conveniences
- Gift shop/newsstand
- Laundry facilities
- Limited-hour front desk
- Water dispenser
Guest services
- Concierge services
- Housekeeping (daily)
Outdoors
- Garden
- Terrace
Accessibility
- No elevator
More
- Communal living room
- Designated smoking areas
- Mosquito nets
Room amenities
Bathroom
- Free toiletries
- Hair dryer
Entertainment
- Flat-screen TV with cable channels
More
- Air conditioning
- Desk
- Individual furnishings
Policies
Check-in
Check-in start time: 10:00 AM; Check-in end time: 12:30 PM
Express check-in available
Minimum check-in age: 23
Check-out
Check-out before 12:30 PM
Express check-out available
Special check-in instructions
The property charges 5 percent for credit card payments
The front desk is open daily from 10:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation
Access methods
Front desk (limited hours)
Pets
- This property doesn't allow pets
Property payment types
Important information
Fees
- Spa fee: MXN 2000 per person, per night
These are all of the charges provided to us by the property.
Optional extras
These fees and deposits will be charged at check-in, check-out, or the time of service.
- Fee for continental breakfast: approximately MXN 160 for adults and MXN 160 for children
- Hosted evening meal: MXN 160
- Credit card charges are subject to a surcharge of 5 percent
This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
- Check-in: 10:00 AM
- Check-out: 12:30 PM
- Minimum check-in age: 23
The front desk is available during limited hours, and checking in and out are easy with express services.
We should mention
Details about charges, deposits, or other important information:
- This property is managed by a private host, not a professional engaged in trade or business.
- Charges for extra guests may apply and vary depending on the property's policy.
- A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
- Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
- No parking is available onsite.
- This property accepts credit cards, debit cards, mobile payments, and cash.
Additional information about polices, regulations, and more:
- Pool access available from 11:30 AM to 10:00 PM.
- There are no elevators.
Property is also known as
HOTEL MAYA HAU Coba
HOTEL MAYA HAU Hotel
HOTEL MAYA HAU Hotel Coba
Frequently asked questions
What is there to do close to HOTEL MAYA HAU?
This hotel in Coba is within a 10-minute walk of Coba Archaeological Site and Templo Monte Carmelo. You'll also find Grupo Cobá and Cenote Choo-Ha within a short drive.
Will I be able to park at HOTEL MAYA HAU?
No, there isn't parking at this hotel.
Does HOTEL MAYA HAU feature a casino?
No, HOTEL MAYA HAU doesn't have a casino.
Will I find an indoor pool at HOTEL MAYA HAU?
No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 11:30 AM and 10:00 PM.
Is HOTEL MAYA HAU a good place to stay for couples?
There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.
Does HOTEL MAYA HAU have a hot tub?
No, there isn't a spa tub at this hotel.
Does HOTEL MAYA HAU have a restaurant with a breakfast menu?
Yes, HOTEL MAYA HAU serves continental breakfast each morning for a surcharge from its restaurant.
Will HOTEL MAYA HAU allow pets to stay free of charge?
No, pets aren't allowed at HOTEL MAYA HAU.
Does HOTEL MAYA HAU have connecting rooms?
No, there aren't connecting guestrooms at this hotel.
How far is the airport from HOTEL MAYA HAU?
The closest major airport to HOTEL MAYA HAU is Tulum Intl. Airport (TQO), which is about 23.4 mi away.
Are there rooms with balconies that I can book at HOTEL MAYA HAU?
No, there aren't any guestrooms with balconies at HOTEL MAYA HAU.
HOTEL MAYA HAU Reviews
Reviews
10
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 1 out of 1 reviews
10 - Excellent
1
Rating 8 - Good. 0 out of 1 reviews
8 - Good
0
Rating 6 - Okay. 0 out of 1 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 1 reviews
4 - Poor
0
Rating 2 - Terrible. 0 out of 1 reviews
2 - Terrible
0
8.0/10
Cleanliness
8.0/10
Staff & service
10/10
Amenities
10/10
Property conditions & facilities
10/10
Eco-friendliness