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Recent guest reviews

Overall good experience. I do wish they would have had a double queen room with fold out couch. I would have paid more for it, but I couldnt be too picky it was available last minute.

Hotel and staff were great. Swimming pool area was a bit stinky and pool was in so so shape.

Clean and comfortable

The room design is good for a single traveler. For a couple or family there is no door to separate the sink area from where the bed is or the couch. The bathroom is tiny resulting in no privacy from others in the room.

Love the hotel. It was very clean, the receptionist were so sweet. Will definitely book this hotel next time I’m in Cincinnati,Ohio

The staff was excellent in dealing with a special need.

System was down and they never could get the key to my room to actually function. Tried twice, but just chalked it up to the year that is 2020. But most importantly, there was zero mention at time of booking or at check in that there would be a scaled down version of breakfast offerings—are we just supposed to assume these sort of things now? I took four hard boiled eggs as my keto breakfast and disappointingly slinked off for the day. However, all that considered, it's still a nice property and conveniently close to everything you could ever want or need in Mason, Ohio.

Great room. Nice and helpful staff. Gran and go breakfast was ok. Nothing hot. Not many healthy options.

The staff were very friendly, it was a great location.

Very nice. All the staff was very friendly and helpful. The bed were actually comfortable.

Easy to find and staff was friendly. The pool is amazing.

The breakfast was very nice. The two people working it were incredible. Their customer service was impeccable.

Breakfast was served and available with the formality of dinner yet comfort of a home cooked breakfast. I loved waking up to that!

One night stay while traveling - good location and decent price. Room was very spacious and comfortable. Check in was a little slow. Room showed some signs of age and shower floor was a little used looking. Would stay again.

Natorp Blvd Mason OH

Hotel highlights

  • Free buffet breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Indoor pool

Within a short walk of Deerfield Towne Center, Hyatt Place Cincinnati-Northeast is within 2 miles (3 km) of Governor's Plaza. This 127-room, 3-star hotel has an indoor pool along with a 24-hour gym and free in-room WiFi.


Dining

Free buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM. Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. You can get a quick energy boost at the coffee shop/café.


Rooms

The 127 accommodations feature sitting areas. Guests can expect to find 42-inch flat-screen TVs with DVD players and pay movies, along with free WiFi and wired Internet. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Other standard amenities include sofa beds, refrigerators, and coffee makers.


Property features

Guests of Hyatt Place Cincinnati-Northeast have access to an indoor pool, a 24-hour gym, and free WiFi in public areas. Self parking is offered for USD 1 per night. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, securing valuables, and concierge services. Additional amenities include a 24-hour business center, a computer station, and express check-out.

Room options

Room, 1 King Bed, Accessible, Bathtub

1 King Bed | Sleeps 4

Room, 2 Double Beds (With Sofa Bed)

2 Double Beds and 1 Double Sofa Bed | Sleeps 6

Room, 2 Double Beds (With Sofa Bed, High Floor)

2 Double Beds and 1 Double Sofa Bed | Sleeps 6

Room, 1 King Bed with Sofa bed (Specialty)

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Guest reviews for Hyatt Place Cincinnati-Northeast

Everyone (21) Business (1) Couples (4) Family (8)
4
Family

Overall good experience. I do wish they would have had a double queen room with fold out couch. I would have paid more for it, but I couldnt be too picky it was available last minute.

By on Aug 2, 2021

Review comment responded on Aug 3, 2021

Thank you for staying with us as it was our pleasure to have the opportunity to host you! We appreciate your feedback and are glad you enjoyed your time with us. On behalf of myself and staff, we look forward to hosting you again in the future!

4
Everyone

By on Jul 3, 2021

Review comment responded on Jul 14, 2021

Thank you for your review of the hotel

5
Family with small children

Hotel and staff were great. Swimming pool area was a bit stinky and pool was in so so shape.

By on Jun 7, 2021

Review comment responded on Jun 9, 2021

Thank you for your review of the hotel.

5
Friends

Clean and comfortable

By on May 26, 2021

Review comment responded on Jun 9, 2021

Thank you for your great review. We look forward to seeing you again in the future.

2
Partner Couples Business Business

The room design is good for a single traveler. For a couple or family there is no door to separate the sink area from where the bed is or the couch. The bathroom is tiny resulting in no privacy from others in the room.

By , from Atlanta on Feb 2, 2021

Review comment responded on Feb 4, 2021

Though there is not a door to separate the sink area our rooms are very spacious with the extra sitting area and a couch that pulls out to be a sleeper sofa. We look forward to your return.

4
Everyone

By on Sep 11, 2020

Review comment responded on Sep 14, 2020

Thank you,

5
Family Family

Love the hotel. It was very clean, the receptionist were so sweet. Will definitely book this hotel next time I’m in Cincinnati,Ohio

By , from New York on Sep 8, 2020

Review comment responded on Sep 14, 2020

Thank you for your kind words

5
Partner Couples

The staff was excellent in dealing with a special need.

By , from The Sticks on Sep 3, 2020

Review comment responded on Sep 14, 2020

Thank you for your kind words

3
Business Business

System was down and they never could get the key to my room to actually function. Tried twice, but just chalked it up to the year that is 2020. But most importantly, there was zero mention at time of booking or at check in that there would be a scaled down version of breakfast offerings—are we just supposed to assume these sort of things now? I took four hard boiled eggs as my keto breakfast and disappointingly slinked off for the day. However, all that considered, it's still a nice property and conveniently close to everything you could ever want or need in Mason, Ohio.

By on Sep 2, 2020

Review comment responded on Sep 14, 2020

I apologize that you had difficulties with the system being down and that you were not informed about the breakfast being limited due to the COVID pandemic. We have changed the information provided at check in and hope that you will give us another chance when you are back in our area.

5
Partner Couples

Great room. Nice and helpful staff. Gran and go breakfast was ok. Nothing hot. Not many healthy options.

By , from Union, KY on Jul 16, 2020

Review comment responded on Jul 17, 2020

Sarah, I am glad to hear that you enjoyed the room and got to experience our AMAZING team! I am sorry that you did not enjoy our breakfast to the fullest extend. I would love to offer hot food as well, however, to ensure that we keep all our guests and our team safe, we have a limited breakfast. We will look into expanding into healthier options for all guests though!

Hyatt Place Cincinnati-Northeast

5070 Natorp Blvd, Mason, OH 45040
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