Love the hotel. It was very clean, the receptionist were so sweet. Will definitely book this hotel next time I’m in Cincinnati,Ohio
The staff was excellent in dealing with a special need.
System was down and they never could get the key to my room to actually function. Tried twice, but just chalked it up to the year that is 2020. But most importantly, there was zero mention at time of booking or at check in that there would be a scaled down version of breakfast offerings—are we just supposed to assume these sort of things now? I took four hard boiled eggs as my keto breakfast and disappointingly slinked off for the day. However, all that considered, it's still a nice property and conveniently close to everything you could ever want or need in Mason, Ohio.
Great room. Nice and helpful staff. Gran and go breakfast was ok. Nothing hot. Not many healthy options.
The staff were very friendly, it was a great location.
Very nice. All the staff was very friendly and helpful. The bed were actually comfortable.
Easy to find and staff was friendly. The pool is amazing.
The breakfast was very nice. The two people working it were incredible. Their customer service was impeccable.
Breakfast was served and available with the formality of dinner yet comfort of a home cooked breakfast. I loved waking up to that!
One night stay while traveling - good location and decent price. Room was very spacious and comfortable. Check in was a little slow. Room showed some signs of age and shower floor was a little used looking. Would stay again.
Great hotel! Clean, comfortable, convenient and affordable. Staff were friendly as well.
The hotel was convenient to the interstate and the breakfast was tasty. Easy quick trip to rest for a few hours.
Very large and comfortable rooms. Helpful and friendly staff. The breakfast was quite good with a large variety of items. When we checked in there were a bunch of very lively and excited athletic team members who were celebrating the end of a big tournament and spilling their festivities into the hallways. I was worried that they were going to be too loud and keep us awake, but the rooms were very quiet inside due to their design and probably better insulated walls between rooms. So we had no problem with noise. Plus those other guests were really nice as well as the hotel staff.
Nice visit in Mason. Conveniently close to Kings Island and the interstate.
Within a short walk of Deerfield Towne Center, Hyatt Place Cincinnati-Northeast is within 2 miles (3 km) of Governor's Plaza. This 127-room, 3-star hotel has an indoor pool along with a 24-hour fitness center and free in-room WiFi.
Free buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM. Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. You can get a quick energy boost at the coffee shop/café.
The 127 accommodations feature sitting areas. Guests can expect to find 42-inch flat-screen TVs with DVD players and pay movies, along with free WiFi and wired Internet. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Other standard amenities include sofa beds, refrigerators, and coffee makers.
Guests of Hyatt Place Cincinnati-Northeast have access to an indoor pool, a 24-hour fitness center, and free WiFi in public areas. Onsite parking is available for a fee. The 24-hour front desk has staff standing by to help with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include a 24-hour business center, a computer station, and express check-out.
Love the hotel. It was very clean, the receptionist were so sweet. Will definitely book this hotel next time I’m in Cincinnati,Ohio
Thank you for your kind words
The staff was excellent in dealing with a special need.
Thank you for your kind words
System was down and they never could get the key to my room to actually function. Tried twice, but just chalked it up to the year that is 2020. But most importantly, there was zero mention at time of booking or at check in that there would be a scaled down version of breakfast offerings—are we just supposed to assume these sort of things now? I took four hard boiled eggs as my keto breakfast and disappointingly slinked off for the day. However, all that considered, it's still a nice property and conveniently close to everything you could ever want or need in Mason, Ohio.
I apologize that you had difficulties with the system being down and that you were not informed about the breakfast being limited due to the COVID pandemic. We have changed the information provided at check in and hope that you will give us another chance when you are back in our area.
Great room. Nice and helpful staff. Gran and go breakfast was ok. Nothing hot. Not many healthy options.
Sarah, I am glad to hear that you enjoyed the room and got to experience our AMAZING team! I am sorry that you did not enjoy our breakfast to the fullest extend. I would love to offer hot food as well, however, to ensure that we keep all our guests and our team safe, we have a limited breakfast. We will look into expanding into healthier options for all guests though!
The staff were very friendly, it was a great location.
Kygirl, Thank you SO much for your awesome review! I am glad to hear that you enjoyed your trip. Come back and see us the next time your travel brings you to Mason, OH! Yours in Service, Bob B.
Very nice. All the staff was very friendly and helpful. The bed were actually comfortable.
LynnF, WOW! Thanks so much for your lovely review! I look forward to welcoming you back to the hotel the next time your travels bring you to the Mason area.
Easy to find and staff was friendly. The pool is amazing.
The breakfast was very nice. The two people working it were incredible. Their customer service was impeccable.
Thank you,