Candlewood Suites Cincinnati Northeast-Mason by IHG

3.0 star property
Hotel with free parking, in the vicinity of Kings Island

Choose dates to view prices

Photo gallery for Candlewood Suites Cincinnati Northeast-Mason by IHG

Indoor pool
Reception
Standard Room, Multiple Beds (Bath Shower Combo) | Room amenity
Exterior
1 bedroom, premium bedding, pillowtop beds, laptop workspace

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Pet friendly
  • Parking included
  • Gym
  • 24/7 front desk

Explore the area

Map
5070 Natorp Blvd, Mason, OH, 45040
  • Kings Island
    ‪8 min drive‬
  • Lindner Family Tennis Center
    ‪8 min drive‬
  • Liberty Center
    ‪14 min drive‬
  • Cincinnati, OH (CVG-Cincinnati - Northern Kentucky Intl.)
    ‪46 min drive‬

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Room options

Studio, 2 Double Beds, Accessible, Kitchen (Moiblity, Accessible Tub)

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 4
  • 2 Double Beds

Studio Suite, 2 Double Beds, Accessible (Mobility, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed (Walk-in Shower)

9.6 out of 10
Exceptional
(9 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room

  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 King Bed, Accessible (Communications, Mobility)

  • Sleeps 2
  • 1 King Bed

Standard Room, Multiple Beds (Bath Shower Combo)

8.2 out of 10
Very good
(20 reviews)
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

Standard Room, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Double Beds, Accessible, Bathtub (Communications)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Mason

Candlewood Suites Cincinnati Northeast-Mason by IHG places you within a 15-minute drive of popular attractions such as Kings Island and Kenwood Towne Centre. This 128-room, 3-star hotel welcomes guests with conveniences like an indoor pool, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Great Wolf Lodge Cincinnati Mason - 8 min drive - 6.2 miles
  • Kings Island - 8 min drive - 5.8 miles
  • Lindner Family Tennis Center - 8 min drive - 6.0 miles
  • Sharonville Convention Center - 11 min drive - 10.1 miles
  • Liberty Center - 14 min drive - 8.6 miles

Getting around

  • Cincinnati Union Terminal - 26 min drive
  • Hamilton, OH (HAO-Butler County Regional) - 26 min drive

Restaurants

  • ‪Chick-fil-A - ‬5 min walk
  • ‪McDonald's - ‬16 min walk
  • ‪Panda Express - ‬5 min walk
  • ‪Cracker Barrel - ‬18 min walk
  • ‪Bibibop Asian Grill - ‬4 min walk

About this property

Candlewood Suites Cincinnati Northeast-Mason by IHG

Hotel with free parking, in the vicinity of Kings Island
Guests of Candlewood Suites Cincinnati Northeast-Mason by IHG have access to an indoor pool, a 24-hour gym, and free WiFi in public areas. If you plan to drive, free parking is available. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, luggage storage, and securing valuables. Additional amenities include a 24-hour business center, a microwave in a common area, and a meeting room.
Guests can expect free WiFi and 42-inch flat-screen TVs with cable channels. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Other amenities include sofa beds, sitting areas, and microwaves.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Languages

English, Spanish, Ukrainian

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
  • Dogs only
  • 2 total (50 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Photos in the property description reflect the brand standard and are shown for illustrative purposes only.
  • No rollaway or extra beds are available.

Property is also known as

Hyatt Place Cincinnati northeast
Candlewood Suites Cincinnati Northeast Mason by IHG
Candlewood Suites Cincinnati Northeast-Mason by IHG Hotel
Candlewood Suites Cincinnati Northeast-Mason by IHG Mason
Candlewood Suites Cincinnati Northeast Mason an IHG Hotel
Candlewood Suites Cincinnati Northeast-Mason by IHG Hotel Mason

Frequently asked questions

Are free cancellation options available at Candlewood Suites Cincinnati Northeast-Mason by IHG?

Candlewood Suites Cincinnati Northeast-Mason by IHG provides free cancellation on some room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

What's there to see within easy reach of Candlewood Suites Cincinnati Northeast-Mason by IHG?

This hotel is located in Mason, a short 13-minute walk from Deerfield Towne Center and also 16 minutes on foot from Regal Deerfield Town Center. You'll also find Loveland Castle and Manor House within a short drive.

Is there parking available at Candlewood Suites Cincinnati Northeast-Mason by IHG?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Candlewood Suites Cincinnati Northeast-Mason by IHG have a casino?

No, Candlewood Suites Cincinnati Northeast-Mason by IHG doesn't have a casino.

Will I find an indoor pool at Candlewood Suites Cincinnati Northeast-Mason by IHG?

Yes, this hotel has an indoor pool. Guests have pool access between 6:00 AM and 10:00 PM.

Is Candlewood Suites Cincinnati Northeast-Mason by IHG a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress and streaming services as well as an indoor pool.

Does Candlewood Suites Cincinnati Northeast-Mason by IHG have a hot tub?

No, this hotel doesn't have a spa tub.

Does Candlewood Suites Cincinnati Northeast-Mason by IHG feature a restaurant that includes a breakfast menu?

No, Candlewood Suites Cincinnati Northeast-Mason by IHG doesn't have a restaurant that serves breakfast.

Will Candlewood Suites Cincinnati Northeast-Mason by IHG allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Candlewood Suites Cincinnati Northeast-Mason by IHG for a fee of USD 75 per accommodation, per stay.

Does Candlewood Suites Cincinnati Northeast-Mason by IHG have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to Candlewood Suites Cincinnati Northeast-Mason by IHG?

The closest major airport to Candlewood Suites Cincinnati Northeast-Mason by IHG is Hamilton, OH (HAO-Butler County Regional), which is 16.6 mi away (26 minutes by car). Another top airport is Cincinnati, OH (LUK-Cincinnati Municipal - Lunken Field), which is located 16.8 mi away (27-minute drive).

Can I book a room with a balcony at Candlewood Suites Cincinnati Northeast-Mason by IHG?

No, there aren't any guestrooms with balconies at Candlewood Suites Cincinnati Northeast-Mason by IHG.

Candlewood Suites Cincinnati Northeast-Mason by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 561 out of 1000 reviews
Rating 8 - Good. 243 out of 1000 reviews
Rating 6 - Okay. 109 out of 1000 reviews
Rating 4 - Poor. 48 out of 1000 reviews
Rating 2 - Terrible. 39 out of 1000 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

ABEMUNAH

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
THE PROPERTY WAS UNDER STAFFED FOR STARTERS.. AND THE RECEPTIONIST WAS ALWAYS GONE FROM HER STATION, NOT BECAUSE SHE WAS WASTING TIME. BUT THE HOTEL WAS POORLY STAFFED.
Stayed 1 night in May 2025

4/10 Poor

Lori Kay

Traveled with family
Disliked: Cleanliness, amenities
We checked in late at night. It took about 10 minutes for staff to appear. She said she was on a smoke break. We get to our room and it smells like weed. There is no housekeeping so we ran out of body soap on day 2 out of a 3 night stay. We were given 3 towels for a party of 4. There is also no breakfast. The room was way overpriced.
Stayed 3 nights in May 2025

8/10 Good

Alicia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Earl

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 1 night in Mar 2025

10/10 Excellent

Karen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Mar 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

donna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the lay out of the room, updated ,clean,
Stayed 1 night in Mar 2025

10/10 Excellent

Jill

Stayed 2 nights in Mar 2025

10/10 Excellent

Melanie

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent comfortable clean full kitchen pool
Stayed 4 nights in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

David, Maumee

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The mattress needed to be replaced badly. Didn't get a greet night of sleep either night.
Stayed 2 nights in Feb 2025

10/10 Excellent

hannah

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay
Stayed 2 nights in Feb 2025

10/10 Excellent

Kellie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The suite had excellent amenities. This would be great for an extended stay! We will definitely visit again.
Stayed 1 night in Feb 2025

10/10 Excellent

Aaron

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

David, Cherry Valley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Jamasha

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was great! I was greeted as soon as the doors closed behind me. The staff were very welcoming & attentive. They offered to respond right away if a need arose….none did. The hotel is very nice, updated & surrounded by plenty of restaurants & shopping areas. This was my first time staying here & I was impressed. Will be using them in the future. My grandson swam & complained the water was cold after we had been advised it would be warm. That’s all I got🤗
Stayed 1 night in Feb 2025

10/10 Excellent

Matthew, St Charles

Stayed 1 night in Feb 2025

10/10 Excellent

Jeremy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

Johnny

Stayed 1 night in Jan 2025

10/10 Excellent

Tricia

Stayed 1 night in Feb 2025

8/10 Good

Athena

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The hotel is really nice the pool too. There was some downfalls during our stay but everyone was really nice an trying to accommodate us. Well be back. I think it's a nice hotel out of many that surround it. Our tv didn't work there was a leak in the room but they let us switch rooms hey the weather wasn't good at all they were doing there best I wish I could've got a free night stay I don't like complaining an they were accommodating us in everyway they could. The rooms are so nice with a kitchen and walk in shower. I'm sad to be checking out tomorrow but we'll definitely be back 💗
Stayed 3 nights in Feb 2025

8/10 Good

Raymara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Christine

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Our bathroom was covered in black hair. Asked to change rooms and the lady at the front desk got an attitude.
Stayed 1 night in Feb 2025

10/10 Excellent

Autymn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025