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Residence Inn by Marriott Chico

3.0 out of 5.0

Recent guest reviews

Looking for a great extended stay hotel in Chico with awesome customer service? Look no further than the Residence Inn. Trevin (sp?) went out of his way to make sure that we (my colleagues and I) had everything we could every want or need while staying there and working late at night in the lobby (thank you Trevin and Barrett and everyone!). While this hotel is across the parking lot from the Courtyard, there is no comparison -- wait 20 min for a cup of coffee there or go down the lobby for free coffee at the Residence Inn. The lobby was the place to be at night -- snacks and conversation. Thanks guys, for a great stay!

The Residence Inn in Chico has pretty much everything we were looking for; we need separate bedrooms, and here had essentially a two bedroom apartment, well appointed, clean, and comfortable. There is a commons room where a really good breakfast is served each morning, as well as light dinners on some evenings. It is convenient to the freeway, and has free parking. One caveat: the odd-numbered rooms 105-115 all face an inner area where their laundry runs until about 6:30 PM with a whine like a small jet engine that penetrates the walls; we had to relocate across the hall.

Overpriced. Made reservation directly online and extra charges popped up on my bill after the stay. No one to help with bags. Room was very noisy and could not sleep because it was close to the freeway. Would not recommend this hotel to anyone.

This is a very clean hotel located near the freeway. I recommend it highly. The Courtyard Marriott is right next door to this property. And both are very nice for Chico area. This property has a nice breakfast which is included in the room. Less than 5 minutes you can be at the park. Bidwell park is a great place to swim, hike or just hang out.

When we arrived, we we're greeted by a lovely staff member (Brooke) who asked us about our travels. She wasn't the person who checked us in, but she stayed to chat with us while we waited for the front desk to be available. There were several recommendations she provided that we used in the local area. Another staff member (Lori) checked us in and constantly greeted us as we came through the lobby. She even left us a personal note upon checkout to wish us a safe trip. Didn't think service like this existed anymore.

The room was typical for a somewhat older Marriott brand motel. The room was clean and the staff friendly. There is a Courtyard Marriott in the same parking lot. Their room rates are about $20 cheaper but I chose the Residence Inn for the included breakfast feature. Big mistake. The food was cold and bland. The Courtyard, across the parking lot charges for breakfast but it is hot and coked to order. Plus the cost is only about $10 per person. In other words, to choose the Residence Inn for the included breakfast is a poor choice. One I won't repeat.

Was on the quiet side of town, very clean, and friendly staff. Everything we requested in our reservation was delivered. Extra towels, a room far from the elevator, top floor, etc... Would definitely stay here against next time in Chico.

I like to stay at Residence Inns because I have many food intolerances and can cook in these hotels. But Marriott really needs to pay attention to some of these properties. They aren't uncomfortable or horrendously dirty, but they are beginning to look dated. In this case, the Chico property could have used a bit more attention to the cleaning of rooms. Mineral buildup needs to be cleaned off the bathroom fixtures and my husband ended up fixing one burner on the stove. I found a fork (!) in the closet and some unknown pill beneath the bed. The fitted sheet was never pulled over the mattress completely, so the bed looked messy for our entire three day stay. These are all minor problems, but indicate a need to really train the staff to make the place look its best.

On our arrival we were told about the meet and greet - free drinks and nibbles. It wasn't nibbles but a full on soft taco dinner. Amazing. The next evening they prepared a grill. The afternoon-night staff are 2 lovely guys. The room was spacious and beautifully presented. Just a little popcorn under the couch left over from the previous guest. At breakfast, the kids enjoyed the waffle machine and fresh fruit. Our 2 day stay here was so good that we booked the Residence Inn at our next destination.

Stayed here for 2 nights in the 2 bedroom suite while in town for Oktoberfest at the Sierra Nevada Brewery. Excellent location, Brewery is right down the street. The room was very spacious, full kitchen, everything you could possibly need. Very clean, very comfortable, great service. I'd recommend this place to anyone.

2485 Carmichael Drive Chico CA

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool

Residence Inn by Marriott Chico is located within a few miles (5 km) of National Yo-Yo Museum and Bidwell Mansion State Historic Park. This 3-star hotel has 78 guestrooms and offers an outdoor pool, a 24-hour fitness center, and free in-room WiFi. California State University-Chico is also 3 mi (4.9 km) from this Chico hotel.


Dining

Start your day off right with a free continental breakfast offered each morning. For a nice break, mingle with other guests at the free manager's reception.


Rooms

All 78 air-conditioned rooms feature kitchens with refrigerators, microwaves, stovetops, and dishwashers. Guests can expect free WiFi and flat-screen TVs with cable channels. Bathrooms have hair dryers and designer toiletries. Sofa beds, coffee makers, and phones are also standard.


Property features

Guests of Residence Inn by Marriott Chico have access to an outdoor pool, a 24-hour fitness center, and a spa tub. Free parking is available if you drive. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables. Additional amenities include free WiFi in public areas, a meeting room, and a 24-hour business center.

Room options

Suite, 1 Bedroom

Queen 1 | Full 1 | Sleeps 5

Reviews from Trip Advisor

Trip Advisor aggregated rating

86% of guests recommend this hotel

Total of 113 reviews