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Best Western Heritage Inn - Chico

Property class: 2.5

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Photo gallery for Best Western Heritage Inn - Chico

Lobby
In-room safe, desk, blackout drapes, iron/ironing board
Lobby
Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave | In-room safe, desk, blackout drapes, iron/ironing board
Free daily continental breakfast

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi

Explore the area

View in a map
25 Heritage Ln, Chico, CA, 95926
  • Place, Cinemark Tinseltown Chico 14
    ‪6 min walk‬
  • Place, Bowlero Chico
    ‪2 min drive‬
  • Place, SacValley MedShare
    ‪2 min drive‬
  • Airport, Chico, CA (CIC-Chico Municipal)
    ‪8 min drive‬

Room options

View all photos for Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Chico

Within a short walk of Cinemark Tinseltown Chico 14, Best Western Heritage Inn - Chico is within 2 miles (3 km) of Bowlero Chico. This 99-room hotel welcomes guests with free breakfast and conveniences like an outdoor pool and free self parking.

What's nearby

  • Cinemark Tinseltown Chico 14 - 6 min walk - 0.4 miles
  • Bowlero Chico - 2 min drive - 1.6 miles
  • SacValley MedShare - 2 min drive - 1.1 miles
  • California State University-Chico - 3 min drive - 1.8 miles
  • Rolling Hill Casino - 43 min drive - 33.3 miles

Getting around

  • Chico Station - 10 min drive
  • Chico, CA (CIC-Chico Municipal) - 8 min drive

Restaurants

  • ‪Dutch Bros Coffee - ‬3 min walk
  • ‪McDonald's - ‬20 min walk
  • ‪Chevron - ‬19 min walk
  • ‪Dutch Bros Coffee - ‬3 min drive
  • ‪Taco Bell - ‬2 min drive

About this property

Best Western Heritage Inn - Chico

Guests staying at Best Western Heritage Inn - Chico enjoy an outdoor pool, a gym, and free WiFi in public areas. You can take advantage of free parking if you drive. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and securing valuables. Additional amenities include a hot tub, a business center, and free newspapers.
50-inch TVs come with cable channels and Netflix. Bathrooms offer hair dryers and free toiletries. Coffee makers, free newspapers, and free local calls are other standard amenities. Housekeeping is available on request.
An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite self parking

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Business center

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 100% renewable energy
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1985
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 25.00
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 25.00

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 15 per pet, per night, plus a deposit of USD 100.00 per stay
  • Dogs only
  • 2 total pets
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 15.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 100 per accommodation, per stay
  • Breakage deposit: USD 100.00 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out fee: USD 25.00 (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 21 years old.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property uses a grey water recycling system.
  • Onsite safety features include a fire extinguisher.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Best Western Chico
Best Western Chico Heritage Inn
Best Western Heritage Chico
Best Western Heritage Inn Chico
Chico Best Western
Heritage Inn Chico
Best Western Heritage Hotel Chico
Best Heritage Chico Chico
Best Western Heritage Inn - Chico Hotel
Best Western Heritage Inn - Chico Chico
Best Western Heritage Inn - Chico Hotel Chico

Frequently asked questions

What is there to do around Best Western Heritage Inn - Chico?

This hotel is located in Chico within a short 7-minute walk of Cinemark Tinseltown Chico 14. You'll also find Bowlero Chico and Bidwell Mansion State Historic Park within a short drive.

How much does it cost to stay at Best Western Heritage Inn - Chico?

As of Apr 26, 2026, prices found for a 1-night stay for 2 adults at Best Western Heritage Inn - Chico on May 3, 2026 start from $114, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Best Western Heritage Inn - Chico?

Yes, self parking is offered for free at the hotel. Though parking is limited parking, free RV/bus/truck parking is also available.

Does Best Western Heritage Inn - Chico feature a casino at the property?

No, Best Western Heritage Inn - Chico doesn't have a casino.

Is there an indoor pool at Best Western Heritage Inn - Chico?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

What amenities will couples enjoy at Best Western Heritage Inn - Chico?

Couples staying at this hotel will appreciate amenities like Netflix as well as an outdoor pool and a hot tub.

Does Best Western Heritage Inn - Chico have a hot tub?

No, there isn't a spa tub at this hotel.

Does Best Western Heritage Inn - Chico have a restaurant with a breakfast menu?

Best Western Heritage Inn - Chico offers free continental breakfast each morning though there is no restaurant.

Does Best Western Heritage Inn - Chico allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Best Western Heritage Inn - Chico for a fee of USD 15 per pet, per night. A deposit of USD 100.00 per stay is collected.

Does Best Western Heritage Inn - Chico have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from Best Western Heritage Inn - Chico?

The closest major airport to Best Western Heritage Inn - Chico is Chico, CA (CIC-Chico Municipal), which is 3.6 mi away (8 minutes by car). Another top airport is Willows, CA (WLW-Willows-Glenn County), which is around 25.5 mi away.

Are there rooms with balconies at Best Western Heritage Inn - Chico?

No, you won't find guestrooms with balconies at Best Western Heritage Inn - Chico.

Best Western Heritage Inn - Chico Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 459 out of 1002 reviews
Rating 8 - Good. 342 out of 1002 reviews
Rating 6 - Okay. 120 out of 1002 reviews
Rating 4 - Poor. 46 out of 1002 reviews
Rating 2 - Terrible. 35 out of 1002 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

6/10 Okay

Gurumandir

Stayed 2 nights in Feb 2026

10/10 Excellent

Ryan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was great. Hot tub was hot, cookies were fresh and the room was clean.
Stayed 1 night in Jan 2026

10/10 Excellent

Sung, Redding

Stayed 1 night in Jan 2026

4/10 Poor

Bernita, Quincy

Stayed 2 nights in Jan 2026

8/10 Good

Kerri

Business traveler, Traveled with pets, Traveled with family
Liked: Cleanliness, property conditions & facilities
Clean Room
Stayed 1 night in Jan 2026

10/10 Excellent

jessica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great parking, great service, could use a tad bit of updating though. Also all the plugs were really loose. Other than that great for the price.
Stayed 1 night in Jan 2026

10/10 Excellent

Ashley

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff were amazing!! Very clean room ! Breakfast was great !
Stayed 1 night in Jan 2026

8/10 Good

Victor

Stayed 2 nights in Jan 2026

8/10 Good

Jeffrey

Stayed 1 night in Jan 2026

8/10 Good

Jose

Stayed 1 night in Jan 2026

4/10 Poor

barbara

Traveled with family
I was charged $100 for my pet having an accident in the room. No one called to tell me I was being charged. Very strict policy and definitely not staying again because of my pets.
Stayed 1 night in Dec 2025

10/10 Excellent

David

Stayed 2 nights in Dec 2025

10/10 Excellent

Julio

Stayed 3 nights in Dec 2025

10/10 Excellent

Lynn

Traveled with family
Everything is always great we’ve stayed there the last two years. And we can bring our 🐕
Stayed 3 nights in Nov 2025

10/10 Excellent

Elias

Stayed 1 night in Dec 2025

10/10 Excellent

Brian

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel, Very friendly and welcoming staff (all of them) Clean & comfortable. Felt very safe … me and my car. As BW is known for a good breakfast.
Stayed 1 night in Dec 2025

4/10 Poor

JESSICA

Stayed 2 nights in Dec 2025

8/10 Good

Robert

Stayed 2 nights in Dec 2025

10/10 Excellent

Susan, Martinez

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room is very clean as always and the staff at the front desk are so nice and very helpful.
Stayed 1 night in Dec 2025

2/10 Terrible

Mark

Liked: Staff & service, amenities
Disliked: Cleanliness
Check in did go well. When I got to the front desk the agent said the room had been double booked and she could not help as I booked through a third party and I needed to call Hotels.com ( she also said that's why we prefer booking direct) So when I got to my room I called Hotels.com directly. After over an hour I finally got a live customer service agent. He said I had to pay a service fee. I explained to him I booked the reservation on my cell phone and after checking my email I could not find it so I figured it did not go through and rebooked (arrived at the hotel about an hour later) He said that didn't matter and if I didn't a service fee would have to pay the full amount on both rooms. I told him this was unacceptable and I wanted to speak to a manager. He then said there's none available and they're just going to say the same thing. I then said I still wanted a call back from a MGR He said no one would call back. I then told him I was going to call my bank and put the second charge on hold. He said they would charge me an additional fee and I would have to pay the full amount on the 2 rooms. I called the bank, the agent listened to what happened and said that's not the way it works . The second charge is currently on hold and induspuite. I have been a hotel.com customer for many and never had just a problem . I would appreciate someone looking into this and getting back with me. Thank You, Mark Stephenson
Stayed 1 night in Dec 2025

10/10 Excellent

Brian

Traveled with pets, Traveled with family
Liked: Amenities
Room was big and spacious and clean. We were comfortable and enjoyed our stay. Hot tub was hot and clean, thanks
Stayed 2 nights in Nov 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This my go to place when coming to town to visit my dad. Nice quiet area over friendly staff. Plenty to choose food options several grocery stores in a few miles if you need anything.
Stayed 4 nights in Nov 2025

8/10 Good

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities
Large room
Stayed 1 night in Nov 2025

10/10 Excellent

Joe, Brentwood

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect from the location, checkin, to the spotless room.
Stayed 1 night in Nov 2025

10/10 Excellent

Efren E

Stayed 1 night in Nov 2025

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