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Best Western Heritage Inn - Chico

2.5 out of 5.0

Recent guest reviews

Easy freeway access. Located near restaurants. Friendly staff wonderful free breakfast. They were remodeling their dining area but really didn't affect our stay.

Only suggestion - road and driveway from Cohasset needs to be better marked - had a little difficulty finding it, even though it's only just off Hwy 99.

We only stayed one night and the room was perfect for this.

The young man at the front desk was very helpful and polite. The hotel was close but not within walking distance of the college. The hallways and stairs were very dirty and needed to be vaccumed.

I have arranged for high speed internet and I barely got anything on my phone and it would not stay locked on. Breakfast was cereal and juice. There were waffles, but the mix was not fresh. The milk jug in the freezer was frozen..Toilet paper was harsh to say the least.

The room was comfortable! The staff stands around talking to there friends & breakfast was not worth getting out of bed for! The waffles that you have to ask for taste like paper & someone came in asking about eggs & sausage than all of sudden some frozen breakfast sandwich was offer so everything that maybe taste better than waffles is being hidden!

The staff was very friendly and professional. The hotel was clean and close to the campus. Will stay at this hotel again in the future.

The people were friendly, the room was clean, spacious and cozy.

I was surprised by this hotel as it is so near the highway. It was actually quiet and the room was spacious and nicely decorated. The bathroom was large and had a nice decor. The staff was efficient at check in. If there was a restsurant or self-serve breakfast, I simply don't remember it, so it must not have been memorable. I will use the hotel for future stays.

The hotel is near the freeway, but we could not hear noise. The room was large and filled with appealing furniture. The bed was comfortable. the bathroom was nice. The check-in staff were efficient and quick. The hotel was in easy driving distance of any local restaurants and medical facilities. We have a second trip coming up and will stay at the Chico location again.

We spent a few days to celebrate Christmas with our son who is a CSU Chico student. The hotel is in a great location for all of our activities. We did have problems with one of the room's heaters that never got fixed while we were there. We didn't want to switch rooms because we had adjoining rooms. The breakfast is good enough to get your day started with a waffle, breakfast sandwich, cereals and yogurt. Max was very pleasant and helpful working the front desk and always greeted us with a smile.

Mattresses are shot, remote did not work that tv and the heater does not work well. Room was clean and close to where i visited.

I stayed here with my girlfriend and honestly, we really enjoyed our time. I'm honestly come back here next time since the rooms were nice and the beds very comfortable!!!

The hotel was average. It wasn't dirty or smelly, just wasn't anything special. The room had a mini fridge and a microwave which was nice. On our last day one of the housekeeping staff didn't knock or say "housekeeping" or anything just used her key to barge right in our room as my husband and I were getting dressed. Then she just closed the door and didn't say sorry or anything. Kind of rude and unprofessional if you ask me. Checkout wasn't for another 2 hours!

It's not a bad place to stay, but it certainly is just average. I'm not sure what it was but I did not sleep too well. Could have been the sound of the jet flush toilets going off in the other rooms or the uncomfortable bed, but for the price it wasn't terrible.

Nice hotel, wonderful staff. Large very comfortable room. Staff went out of their way to be helpful.

Good Hotel. I would stay again. Breakfast was good

This was a great place to stay and a reasonable, affordable price. Very convenient location and the young male at the front desk was super awesome!

The Chico Best Western was an excellent experience for us. We had a clean, QUIET room, slept well, enjoyed a great tub and shower, and the complimentary breakfast was very good. We will be back for more!!

The front desk daytime manager(craig ) was extremly LAZY and not very helpful, all the other staff was very friendly and helpful they made our stay nice . We went to the front desk three times before we were finally given our room , 26 minutes after the allowed check in time !!! Craig kept telling us that our room wasnt ready ? there was only three other cars in the whole parking lot ?????

25 Heritage Ln Chico CA

Hotel highlights

  • Free breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool

Best Western Heritage Inn - Chico is located within a few miles (5 km) of Bidwell Mansion State Historic Park and National Yo-Yo Museum. This 101-room hotel has conveniences like free breakfast, an outdoor pool, and free in-room WiFi. California State University-Chico is also 2.4 mi (3.9 km) from this Chico hotel.


Dining

Free breakfast is included with your stay.


Rooms

Best Western Heritage Inn - Chico's 101 rooms are air-conditioned and provide coffee makers, free newspapers, and free local calls. Guests can expect to find cable TV and stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Safes, ironing boards, and desks are also available.


Property features

Best Western Heritage Inn - Chico offers an outdoor pool, a spa tub, and free WiFi in public areas. A stay here includes free parking. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables. Additional amenities include a computer station and free newspapers.

Room options

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

King 1 | Sleeps 2

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

King 2 | Sleeps 4

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Queen 2 | Sleeps 4

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

King 1 | Sleeps 2

Guest reviews for Best Western Heritage Inn - Chico

Everyone (4) Business (10) Couples (22) Family (21) Other (7) Friends (3)
5
Everyone

Easy freeway access. Located near restaurants. Friendly staff wonderful free breakfast. They were remodeling their dining area but really didn't affect our stay.

By on Sep 28, 2017

4

nice hotel close to downtown

Everyone

Only suggestion - road and driveway from Cohasset needs to be better marked - had a little difficulty finding it, even though it's only just off Hwy 99.

By on Nov 16, 2016

4
Everyone

We only stayed one night and the room was perfect for this.

By on Sep 21, 2016

3

fairly close to the college, not within walking

Everyone

The young man at the front desk was very helpful and polite. The hotel was close but not within walking distance of the college. The hallways and stairs were very dirty and needed to be vaccumed.

By , from San Jose, CA on Apr 26, 2016

2

business trip

BusinessTravelers

I have arranged for high speed internet and I barely got anything on my phone and it would not stay locked on. Breakfast was cereal and juice. There were waffles, but the mix was not fresh. The milk jug in the freezer was frozen..Toilet paper was harsh to say the least.

By on Dec 4, 2015

3

visit to chico

Families

The room was comfortable! The staff stands around talking to there friends & breakfast was not worth getting out of bed for! The waffles that you have to ask for taste like paper & someone came in asking about eggs & sausage than all of sudden some frozen breakfast sandwich was offer so everything that maybe taste better than waffles is being hidden!

By on Nov 2, 2015

4

quick trip

Families

The staff was very friendly and professional. The hotel was clean and close to the campus. Will stay at this hotel again in the future.

By on Aug 19, 2015

4

nice accommodations for an over night stay

Couples

The people were friendly, the room was clean, spacious and cozy.

By on Jul 11, 2015

5

convenient, comfortable & quiet hotel

Couples

I was surprised by this hotel as it is so near the highway. It was actually quiet and the room was spacious and nicely decorated. The bathroom was large and had a nice decor. The staff was efficient at check in. If there was a restsurant or self-serve breakfast, I simply don't remember it, so it must not have been memorable. I will use the hotel for future stays.

By on Apr 29, 2015

5

a nice surprise!

Couples

The hotel is near the freeway, but we could not hear noise. The room was large and filled with appealing furniture. The bed was comfortable. the bathroom was nice. The check-in staff were efficient and quick. The hotel was in easy driving distance of any local restaurants and medical facilities. We have a second trip coming up and will stay at the Chico location again.

By on Mar 26, 2015