The staff was really nice. This place is in a quiet area so it was nice to sleep without interruptions. The only thing was that one of the beds was broken, but I didn't move rooms because I came in at 2:00 AM from a 10-hour drive so I was tired! I did mention it to the manager and he apologized for the inconvenience. I will definitely consider this place again because even though the bed was a bit of an issue, the hotel was really clean.
It was pretty simple room for what was needed at the time. I didn't have any issues
I come here every Friday night because of my job. The overnight auditor is always friendly and calls me by my name and has everything set up. Very friendly
Very convenient for an overnight stay, room is clean and stocked
Property location was next to a Expressway cars were passing by and it was very annoying at night. cars noise
There were 2 working electrical outlets on my room, there was not an iron available according to the desk person, my keys didn’t work 3 of the 6 days I tried to open the door after work, the water was never hot for a shower, only lukewarm. It was a very bad experience. A man who worked there was smoking on the edge of the sidewalk 4 of the 6 days I was there and I had to walk through his smoke. The good thing was I always felt safe.
I have stayed at this establishment multiple time , the staff is very friendly and the rooms are maintained with cleanliness and freshnees
Easy to reach. Very clean. Near attractions. The managers Kara and Destiny were outstanding - friendly and clear on the phone and in person. They were very welcoming, professional and conscientious to everyone. They both communicated really well and courteously with their staff. They are excellent assets for Red Roof Inn.
I get the place is old, but I dont think the owners really care at all! The garbage around the facility was never emptied in the 3 days I was there. The rooms looked as if they just change the bedding between guests- or at least I hope they did! They are not strict about the no smoking policy and my room reaked of cigarettes and was then covered up with heavily perfumed air freshener. The walls around the sink and toilet were dirty and had cobwebs climbing the walls. My first stop in the morning was to grab disinfecting wipes and wipe down the room. If I had the money to afford another hotel after pre paying for this one, I would have left.
I would never ever recommend anyone to stay at this place. I’v booked over a week before my arrival. And somehow they managed to cancel my reservation without notifying me. I know is not Orbitz fault. All the rooms are dirty. They don’t have deluxe room. It’s a lie. The manager is very rude.
good value for the price, you get what you pay for
The staff was friendly. The room was clean. It was convienent and close to shopping and restaurants. I would stay there again.
Nice basic property. Excellent hotel staff. Convenient to the Interstate.
Red Roof Inn PLUS+ Chicago - Northbrook/Deerfield is located within a few miles (5 km) of Chicago Botanic Garden and Northbrook Village Hall. This 117-room motel welcomes guests with conveniences like free in-room WiFi, free self parking, and coffee/tea in a common area.
All 117 heated rooms provide free long-distance calls and free local calls. Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Rooms also include free toiletries.
Guests of Red Roof Inn PLUS+ Chicago - Northbrook/Deerfield enjoy free WiFi in public areas, coffee in a common area, and laundry facilities. If you decide to drive, there's free parking. The 24-hour front desk has staff always at the ready. Additional amenities include a vending machine and a TV in a common area.
The staff was really nice. This place is in a quiet area so it was nice to sleep without interruptions. The only thing was that one of the beds was broken, but I didn't move rooms because I came in at 2:00 AM from a 10-hour drive so I was tired! I did mention it to the manager and he apologized for the inconvenience. I will definitely consider this place again because even though the bed was a bit of an issue, the hotel was really clean.
Thank you for your response, will see you in future.
It was pretty simple room for what was needed at the time. I didn't have any issues
Thank you for stay at our property, looking forward to see you again, try our superior or premium rooms next time.
Hi, Thanks for staying with us and supporting us during this tough time. We look forward to your nexts tay, Stay safe.
Hi thanks so much for staying with us. We look forward to your next stay!!
I come here every Friday night because of my job. The overnight auditor is always friendly and calls me by my name and has everything set up. Very friendly
Hi, Thanks so much for your stay and the best review. We look forward to your nest stay !!
Hi Thanks so much for staying with us . Hope to see you again!
Very convenient for an overnight stay, room is clean and stocked
Hi, thanks so much for you feedback and for staying with us. Hope to see you again!!
Property location was next to a Expressway cars were passing by and it was very annoying at night. cars noise
Thank you for taking the time to tell us about your experience at the RED ROOF INN CHICAGO - NORTHBROOK/ DEERFIELD. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies. You can let us know next time that you are looking for a quieter room, we can assign rooms on the quieter side of the property.
There were 2 working electrical outlets on my room, there was not an iron available according to the desk person, my keys didn’t work 3 of the 6 days I tried to open the door after work, the water was never hot for a shower, only lukewarm. It was a very bad experience. A man who worked there was smoking on the edge of the sidewalk 4 of the 6 days I was there and I had to walk through his smoke. The good thing was I always felt safe.
Dear, Thank you for taking the time to tell us about your experience at the RED ROOF INN CHICAGO - NORTHBROOK/ DEERFIELD. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies if you have experienced any uncomfortable experience. I can assure you that corrective measures will be taken to ensure a similar situation does not occur in the future. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Very truly yours,
Thank you for your response.