Yay! Very fun! Took my kids on spring break here!! Great indoor pool. No towel service but overall FAVULOUS!
Clean, pleasant and masked staff, quiet night’s rest, good in-room coffee.
Staff are friendly and accommodating. Room is clean
Great location, close to hwy, restaurants and Costco. Very clean interior, the receptionist was friendly and accommodating.
Person who checked us in was not helpful. He did not meet my request to have a room in the middle of the hall away from elevator. He did not informed us about breakfast process nor did he provide breakfast coupons for our paid in advance breakfast. Did not even indicate which way was the elevator located...I guess assuming we already knew everything. He was not welcoming or serviceable.
The room was on the side of the interstate. The road traffic noise was constant.
Everything was done well. The only thing I missed was a make-up remover towelette.
Dated and very loud on the highway side. It was under construction in the lobby area and the bar wasn’t open late. No opportunity to purchase snacks or breakfast items to go.
Great location, service and excellent food. Very helpfull staff
A nice place with a gym and pool. Our bathroom had a wheelchair accessible shower that did not drain right so our whole bathroom floor kept getting wet, hope they fix that!
Convenient location. Easy access. Could use more parking though
Friendly staff, fresh baked cookies after 5pm, and flexibility with check in time made this a great stay.
The staff was very friendly and personable. I had forgotten an opener for a bottle of wine I purchased after arriving in town. I went to the bar to see if I could borrow one. The server, Lena, was so helpful and went out of her way to not only open the wine but to get a wine glass and pour the first glass for me. I was very impressed. The hotel was nice but the staff made it very pleasant. Thank you.
The staff is absolutely the best, friendly and accommodating, eager to help and give travel advice. The shuttle driver, Michael, went above and beyond at every opportunity and deserves special thanks. The rooms are clean, nicely decorated, spacious, and comfortable. The mattress has adjustable firmness, which made a huge difference. The temperature control wasn't the best (the room was either too hot or too cold due to the thermostat placed too far from the wall unit), but everything else was great. The gym and hot-tub are nice, but the pool is quite small (don't plan on swimming laps). Overall, a fantastic hotel and worth a recommendation.
The experience was great. Very friendly staff. And the remodeled bathroom is really nice.
Awesome staff, warm, friendly and welcoming right off the bat, and through the entire weekend
Very nice, clean, and accommodating. Breakfast is not free and a little pricey, but may be the economy there.
Located within 2 miles (3 km) of Conway Farms Golf Club, Hilton Garden Inn Lake Forest Mettawa places you within a few miles (5 km) of Northwestern Medicine. This 170-room, 3-star hotel welcomes guests with conveniences like an indoor pool, a 24-hour fitness center, and free in-room WiFi.
Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. For your convenience, a to-go breakfast is served for a fee weekdays from 6:00 AM to 10:00 AM.
The 170 rooms have an array of amenities, including MP3 docks, microwaves, and refrigerators. Guests can expect LCD TVs with satellite channels, along with free WiFi and wired Internet. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Free weekday newspapers, free local calls, and safes are other standard amenities.
At Hilton Garden Inn Lake Forest Mettawa, guests enjoy an indoor pool, a 24-hour fitness center, and free WiFi in public areas. There's free parking if you drive. The 24-hour front desk has staff standing by to help with securing valuables, luggage storage, and dry cleaning/laundry. Other amenities at this golf hotel include conference space, a 24-hour business center, and coffee/tea in a common area.
Yay! Very fun! Took my kids on spring break here!! Great indoor pool. No towel service but overall FAVULOUS!
Clean, pleasant and masked staff, quiet night’s rest, good in-room coffee.
Thank you so much for your feedback! We take pride in our work and we are glad you enjoyed your stay with us. We look forward in having you back again as our guest. Until then, have a wonderful day!
Staff are friendly and accommodating. Room is clean
Hello Ms. Sally, Thank you so much for taking your time to share your experience with us. We take pride in our work and we are glad you enjoyed your stay with us. We look forward to welcoming you back in our hotel in the future. Until then, have a fantastic day!
Great location, close to hwy, restaurants and Costco. Very clean interior, the receptionist was friendly and accommodating.
Hello Geo, Thank you so much for taking your time to share your experience with us. We are happy to hear you find our service to your liking. We look forward to welcoming you back in our hotel in the future. Until then, have a wonderful day!
Person who checked us in was not helpful. He did not meet my request to have a room in the middle of the hall away from elevator. He did not informed us about breakfast process nor did he provide breakfast coupons for our paid in advance breakfast. Did not even indicate which way was the elevator located...I guess assuming we already knew everything. He was not welcoming or serviceable.
Thank you for taking the time to share your comments regarding your recent stay. Please accept our sincere apology we did not meet your expectations during your stay. Our goal is to always provide the best possible service our guests come to expect and deserve. We look forward to having the opportunity to serve you again and give you a five star experience.
The room was on the side of the interstate. The road traffic noise was constant.
Everything was done well. The only thing I missed was a make-up remover towelette.
We appreciate you taking the time to give us your feedback and we are delighted to read it was a great hotel experience for you. We enjoyed your visit and welcome you back whenever you are in the area.
Dated and very loud on the highway side. It was under construction in the lobby area and the bar wasn’t open late. No opportunity to purchase snacks or breakfast items to go.
Thank you for the 5 star rating! We hope to welcome you back again and will strive to make your future visits just as great as this one.
Great location, service and excellent food. Very helpfull staff
Thank you for the 5 star rating! We hope to welcome you back again and will strive to make your future visits just as great as this one.
Thank you for this 5 star rating! We look forward to host you and your family again.