Room was located by the only entrance to the building. So all smokers stood there. Everyone entering slamned entry door. Had to demand refrigerator, microwave and coffee oackets.I could go on, but they just failed in almost every way.
Terrible location terrible property bad service bad bad bad
Property was close to Naval Base. Picture on line was not even close to what hotel actually was quite deceiving. Check in staff not very friendly. But additional staff was very helpful and kind.
For the money, seemed like a great fit for us. Close to the base, was the best aspect, not even a 10 minute drive unless security is backed up. The staff was exemplary, very pleasant and helpful. The morning of graduation, we headed out to get tickets at 5:30 in the morning and she set up the complimentary breakfast an hour early just so we could eat. Spot on. Doesn't have a pool or hot tub but as tight of time windows we had with our sailor, likely wouldn't have had time to use it anyway. Once again kudos to the staff.
Had to leave early for a family emergency. Booked through Orbitz the front desk said to call Orbitz to get a refund for the 2 nights I had paid for. Waited for 45 mins on hold talked to someone and they put me on hold for 30 mins while they called the hotel to find the manager wasn't there and they couldn't refund anything till they heard back from management. Its been a week and still no callback or a refund.
Everything was great with this place staff was friendly and it was close to the Navy Base whete my son graduated on Aug 9th 2019 and now we are proud parents of new Sailor and we can sleep at night knowing that we are protected by our family members and great fine young men and women.
My first room was great, everything worked ( outlets, lights, working deadbolt, had a small refrigerator) and it had a hot tub in the room! But the second room I had was awful. No hot tub, outlets weren’t working, no deadbolt and no small refrigerator.
As soon as we walked in room a very foul smell from carpet. Open cracks around toilet. Curtain looked very dreary and old. Smaller room size than photo. A sign is posted at checkin desk, they are remodeling, but I wonder how long that sign has been there.
I only spent one night here just to sleep and have my stuff secured. A little disappointed with the breakfast. Cleanliness is good and most of all it’s a non-smoking which is perfect.
The place was nice I loved they brought fresh towels everyday but they had BED BUGS. Which I told them about it and no one tried to compensate me for anything or help me in any kind of way. I was very disappointed ☹️.
Attending a bootcamp graduation. Short and easy distance from the Naval base. Friendly and helpful staff. A nice room to sleep in.
We first room was located by the elevator and electric box outside the window and it was impossible to fall asleep. I asked receptionist to change the room and she moved us to a quite location ( thanks for that!) . The breakfast has a really low choices.((((( Location is great!
We checked in after 9pm and were greeted by Candice. She had a smile on her face and was very helpful. She even directed us to good food at that late hour. The room was clean and comfortable.
The electrical in the room didn't come had to go get staff to check and see what was going on, and mice were running around.
I have some videos to share with you but unfortunately your page doesn’t allow to add, if you want I can send you those to another email. Terrible room cleanliness and comfort I had to talk to the manager in charge at that moment to change all the stuff, it was the worst experience in my live. For me, I thing I deserve a refund or I will proceed with a charge back for this terrible experience.
Aok for price. Convenient location for navy base guests.
Located 2.8 mi (4.6 km) from Naval Base Great Lakes, Days Inn by Wyndham Great Lakes - N. Chicago is within a 10-minute drive of other popular attractions like Northwestern Lake Forest Hospital. This hotel has 55 rooms and welcomes guests with conveniences like a restaurant, free in-room WiFi, and free self parking.
Get a bite to eat at the onsite restaurant, or entertain your taste buds with a beverage at the coffee shop/café.
All 55 air-conditioned accommodations feature a separate bedroom. 40-inch LED TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Coffee makers, free newspapers, and free local calls are also standard.
Guests of Days Inn by Wyndham Great Lakes - N. Chicago enjoy access to free WiFi in public areas, a meeting room, and a 24-hour business center. Free parking is included with your stay. The front desk is staffed 24/7 to help with luggage storage, and answer any questions about the accommodations. Additional amenities include a microwave in a common area, free newspapers, and a banquet hall.
Room was located by the only entrance to the building. So all smokers stood there. Everyone entering slamned entry door. Had to demand refrigerator, microwave and coffee oackets.I could go on, but they just failed in almost every way.
Terrible location terrible property bad service bad bad bad
Thank you for your feedback and staying with us. We hope to see you soon. Please stay safe and take care.
Property was close to Naval Base. Picture on line was not even close to what hotel actually was quite deceiving. Check in staff not very friendly. But additional staff was very helpful and kind.
Thank you for staying with us.We appreciate your feedback.
For the money, seemed like a great fit for us. Close to the base, was the best aspect, not even a 10 minute drive unless security is backed up. The staff was exemplary, very pleasant and helpful. The morning of graduation, we headed out to get tickets at 5:30 in the morning and she set up the complimentary breakfast an hour early just so we could eat. Spot on. Doesn't have a pool or hot tub but as tight of time windows we had with our sailor, likely wouldn't have had time to use it anyway. Once again kudos to the staff.
Thank you for staying with us.We appreciate your feedback.Our number one priority is guest satisfaction. Have a wonderful day ! :)
Had to leave early for a family emergency. Booked through Orbitz the front desk said to call Orbitz to get a refund for the 2 nights I had paid for. Waited for 45 mins on hold talked to someone and they put me on hold for 30 mins while they called the hotel to find the manager wasn't there and they couldn't refund anything till they heard back from management. Its been a week and still no callback or a refund.
Everything was great with this place staff was friendly and it was close to the Navy Base whete my son graduated on Aug 9th 2019 and now we are proud parents of new Sailor and we can sleep at night knowing that we are protected by our family members and great fine young men and women.
Thank You for your feedback! Congratulations on your sailors graduation!!! We hope to see you soon here at the Days Inn!
My first room was great, everything worked ( outlets, lights, working deadbolt, had a small refrigerator) and it had a hot tub in the room! But the second room I had was awful. No hot tub, outlets weren’t working, no deadbolt and no small refrigerator.
We are sorry for your experience! Here at the days in our customer satisfaction is our #1 priority! Thank You for your feedback! We hope to see you soon at the Days Inn!
As soon as we walked in room a very foul smell from carpet. Open cracks around toilet. Curtain looked very dreary and old. Smaller room size than photo. A sign is posted at checkin desk, they are remodeling, but I wonder how long that sign has been there.
Thank You for staying here at the Days Inn Hotel. Thank You for bringing those issues to our attention! we will talk to our maintenance dept. and get those issues resolved!
I only spent one night here just to sleep and have my stuff secured. A little disappointed with the breakfast. Cleanliness is good and most of all it’s a non-smoking which is perfect.
Thank you for your response.
Thank you for your review. We appreciate your feedback. We apologize for the your experience at the hotel.Our Hotel Is committed to provide exceptional services and Safety of the guest during this pandemic time. We would like to know more about what part of the hotel services you do not like ,Please provide your name and contact so management could contact to you. We hope you stay safe and hope to see you soon. Thank you.