Very nice clean facility. They even clean up the entire grounds from the garbage people may have not been able to get to a garbage can.
I liked the easy parking options And the young man on day shift was very professional
It was dirty.
There were people in the room above us partying all night. Stomping around and singing, yelling until 3:00am. On Friday night. The same for Saturday. But someone called the police on Saturday around midnight and got things quite. I had a smoking room with no ashtrays to use. So I used a drink bottle. But, everything else seemed to be okay.
Great service and friendly staff. Rooms are decent.
The room was non smoking and smelled like smoke, the soap and shampoo were bad quality, the mattress was unclean
When we got to our room the heat was not working so we informed the front desk and they were able to get us a different room fairly quickly.
Not cleaned old bedding lots of stains cigerate burns
Nice hotel close to the necessary venue. It was approximately 3 miles from desired destination.
Outside appearance wasn’t the best, but the room was clean and the third bed in the loft made it perfect for my family to sleep well. Beds were super comfortable too!
First: plastic was on the floor when I entered the room. It was apparent that they had recently painted the door, but failed to pick up the plastic after it dried. Second: room was somewhat clean. Shower curtain has holes in it. Lighting was inadequate and fridge would not shut completely. Lastly: hotel staff entered my room three times prior to check out (noon). First time they knocked at 10:30am and entered. They quickly left. I was trying to catch a little more sleep before leaving. After that, I decided to take a shower. While in the shower, they entered again, approximately 11am. They took the plastic from the door and I think they were startled that they heard the shower running (there was a man and a woman). The third time, I was attempting to send an email prior to checking out, at approximately 11:45am. Door is opened by housekeeping and she walks in. She jumps when she sees me and immediately leaves. I left immediately after that.
Terrible motel. Cigarette burns in blankets and sheets. Dirty rooms.
I did not stay there. The room smelled like cigarettes and perfume. The door molding with chain was falling off. It is in my opinion a very delapidated establishment.
The staff ese corteous and helpfull. This is an older hotel. Very comfortable beds. The fiscal building has been kept up but at least in our room, the bed sheets needed upgrading. Can't beat the price. Able to rest with no issues.
After a five hour flight, we got to the hotel and immediately fell asleep. Thirty minutes later we woke up to bed bugs bite all over our body. My son got it worst and had it all over his leg. Do yourself a favor and stay away! It is not worth it!
Stayed one night. Construction, night shift tried to enter my room by mistake. Noise theoughout the night. Spiders in corner of bathroom. Beetle in the fridge. The room was not ready for me to stay in.
Very dirty and dingy! Will no go there again Very cheap
Located within a mile (2 km) of Rosalind Franklin University of Medicine and Science, Red Carpet Inn Great Lakes is within 2 miles (3 km) of James Lovell Federal Health Care Center. This 94-room hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and express check-out.
TVs come with cable channels, and guests can stay connected with free WiFi. Refrigerators, free local calls, and desks are also available.
Guests of Red Carpet Inn Great Lakes enjoy free WiFi in public areas, express check-out, and laundry facilities. If you drive, take advantage of free parking. The 24-hour front desk has staff always at the ready. Additional amenities include a garden and a vending machine.
Very nice clean facility. They even clean up the entire grounds from the garbage people may have not been able to get to a garbage can.
I liked the easy parking options And the young man on day shift was very professional
Hello Micheal and thank you for your review. Yes, all of our staff are professional and are more than happy to be able to assist you. We are glad to know this has happened and will continue to ensure that our staff are friendly and professional to all of our guests. We hope you have a great day.
It was dirty.
There were people in the room above us partying all night. Stomping around and singing, yelling until 3:00am. On Friday night. The same for Saturday. But someone called the police on Saturday around midnight and got things quite. I had a smoking room with no ashtrays to use. So I used a drink bottle. But, everything else seemed to be okay.
Hello Miss Wilson and thank you for your review. As for the mentioned noise complaint, we had no idea that some of our other guests were throwing a party as no one had called the front desk to mention this to us on Friday. As our hotel is a no party zone, we assumed all was quiet until we had gotten a noise complaint on Saturday. We appreciate our customer's patience and apologize for any inconvenience this may have caused you. We hope you have a wonderful day and thank you for staying with us.
Thank you for staying with us!
Great service and friendly staff. Rooms are decent.
Hello and thank you for your review. We work hard to meet our customers satisfaction. You are welcome to stay with us again at any time. We hope you have a great day. :-)
Hello and thank you for your review. We are pleased to know that you enjoyed your stay with us. We are always looking for ways to improve our customers satisfaction with us. You are always welcomed to stay with us again at any time. We hope you have a great day. :-)
Hello and thank you for your review. We are very appreciative or your high rating for us and thank you. We do hope that you would stay with us again, as you are always welcomed with us. We hope you have a wonderful day. :-)
The room was non smoking and smelled like smoke, the soap and shampoo were bad quality, the mattress was unclean
Thank you for your review. We apologize if your stay with us was not to your expectations. We are striving to improve our rooms to meet customer standards. We do hope if you stay with us again, it will be a much better experience for you. We hope you have a wonderful day. :-)
When we got to our room the heat was not working so we informed the front desk and they were able to get us a different room fairly quickly.
Thank you for staying with us!
Hello Micheal and thank you for your review. We do our best to keep our entire establishment clean, including our parking area. We do have garbage tins around the facility, but perhaps some guests are in the hurry and tend to throw them on the ground. Not to worry, as we do pick up the trash and wash to keep the grounds clean and sanitize.