Overall was ok. Very annoying small children, left without any adult supervision in the swimming pool area. Complained to the manager on duty. We had to leave the swimming pool area due to the noice and disturbance they were causing. I am not sure if adult parents were contacted and talked to about leaving the small children alone in the swimming pool. Will not visit again.
convient location
Great staff
Very nice hotel. Room was clean, comfortable and quiet. Breakfast was good. Will stay here again next time we come to town.
Great attentive friendly staff.
Stay overall was fine. However the door to the room was very tight to open. We thought the keys didn't work even though we were getting the green light. Wife had to go to desk to check cards. Cards still "did not" work. Desk rep had to come to room to show us that we had to put our body into the door (or push hard) to open the door. And of course the door would not close completely by itself and a few times we caught ourselves with oops the door is not closed. Room 204
Just overall meh. Property not in great condition. Not very clean feeling. Thin walls. Breakfast was gross. Front desk staff were friendly and helpful though.
Highly recommended
Excellent breakfast
Staff was great! Pool and hot tub were clean. The breakfast was great, lots of choices. Would stay there again!
Its ok.
Loved the high pressure from the shower head. Would recommend.
Convenient to the meetings I needed to attend. The staff was not attentive at the check in. I asked for early check in and she told me to wait in the breakfast room and she would take care of it as soon at the rooms were cleaned. I never heard from her again.
Nice room. Nice staff. Family happy with breakfast.
Located in Riverwoods within 2 miles (3 km) of Chevy Chase Country Club, Holiday Inn Express & Suites Chicago-Deerfield/Lincoln, an IHG Hotel is within a few miles (5 km) of Sportsman's Country Club. This 115-room hotel has free breakfast along with conveniences like an indoor pool and a 24-hour gym.
Free buffet breakfast is served each morning from 6 AM to 9:30 AM. Order from room service to satisfy your hunger without leaving your room.
32-inch LCD TVs come with cable channels and first-run movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Refrigerators, microwaves, and coffee makers are also available.
Guests staying at Holiday Inn Express & Suites Chicago-Deerfield/Lincoln, an IHG Hotel enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. There's free parking and a free area shuttle. Multilingual staff at the 24-hour front desk can assist with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include a spa tub, conference space, and a 24-hour business center.
Overall was ok. Very annoying small children, left without any adult supervision in the swimming pool area. Complained to the manager on duty. We had to leave the swimming pool area due to the noice and disturbance they were causing. I am not sure if adult parents were contacted and talked to about leaving the small children alone in the swimming pool. Will not visit again.
convient location
Great staff
Thank you, Sandra for your feedback. We hope to see you again soon.
Very nice hotel. Room was clean, comfortable and quiet. Breakfast was good. Will stay here again next time we come to town.
Victoria, we appreciate you taking the time to give us such a wonderful review. We value our guests and our guests experience. We look forward to seeing you stay with us again soon.
Great attentive friendly staff.
Dear Miguel, it's always a delight to hear that we've exceeded our guests' expectations! Thank you for taking a moment to share your five-star rating for our hotel! We're so excited to learn that we will have the chance to welcome you back through our doors on your next getaway!
Dear Ally, Thank you for staying with us and we’re pleased to hear that you enjoyed your time in Riverwoods! We are happy to hear that overall you were satisfied with your experience. We hope you choose to create more memories with us whenever your travels bring you back to Rverwoods!
Dear Miguel, Thank you for taking the time to share your recent experience with us.
Stay overall was fine. However the door to the room was very tight to open. We thought the keys didn't work even though we were getting the green light. Wife had to go to desk to check cards. Cards still "did not" work. Desk rep had to come to room to show us that we had to put our body into the door (or push hard) to open the door. And of course the door would not close completely by itself and a few times we caught ourselves with oops the door is not closed. Room 204
Dear david, thank you for the generous rating. It is always gratifying to receive praise, and we are delighted you enjoyed your stay. We are sorry to hear you had issues with the door lock, We have had the door repaired, thank you for bringing it to our attention. It was our pleasure hosting you at Holiday Inn Express & Suites in Riverwoods!; we hope to see you again soon.
Just overall meh. Property not in great condition. Not very clean feeling. Thin walls. Breakfast was gross. Front desk staff were friendly and helpful though.
Dear Guest, We are sadden to hear that we did not meet your standards. Know that your feedback is very important us and it helps us make this hotel a better stay for our future guest. I will go ahead and relay this message back to the team and see what we can do to make our guest stay as stratify as it can be. We are enlightened to hear that our staff did a wonderful job in showing you true hospitality! If you have any other comments or concerns please do not hesitate to reach out to us and let us know. Thank you for staying with us and we hope next time if you do decide to stay with us we can reach all of your expectations!
Thank you for choosing to stay with us and for taking the time to provide feedback regarding your recent experience at our pool. Your input is invaluable to us as we continuously strive to improve our services and amenities to better meet the needs and expectations of our guests. We are sorry to hear that your pool experience did not meet your expectations due to concerns about unattended children. Ensuring the safety and comfort of all our guests is out top priority, and we sincerely apologize for any inconvenience or discomfort this may have caused you.