Hotel was beautiful and maintained clean and organized. I appreciated that we had to make reservations for swimming for covid, everything was amazing. Definitely want to book with them again!
I found it annoying that the pool was open, but was reservation only and was completely booked up. I checked in at 4:05pm, when checkin time was at 4 at the earliest, so how could the pool be completely booked already? Makes no sense.. the young ladies at that front desk were unapologetic and did nothing to placate me. I could have paid the same amount for a better hotel if I would have known there would be no access given to the pool.
Well maintained, efficient even with skeletal staff and reduced amenities due to COVID. Clean rooms, linens and bathroom. Helpful staff.
The environment is not pleasant, the landscaping and lobby is horrible. Room is ok newly renovated I guess
Amazing hotel ! Very clean and beautiful and extremely
Staff was excellent and the decore was sobeautiful
The staff is great. They're very friendly and helpful.
A generically good suburban hotel that was a good value for the money. We had one minor housekeeping glitch, but overall the staff was very friendly and helpful.
Wonderful stay. Will go out of my way to stay here again
Great location, excellent staff and service. The breakfast is excellent. Stayed after Ravinia concert, great to have the hotel shuttle to and from the concert. Will definitely stay again.
Nice, but nothing spectacular to look at. In a nice neighborhood, convenient location.
Renaissance Chicago North Shore Hotel places you within a few miles (5 km) of Chicago Botanic Garden and Northbrook Village Hall. This 4-star hotel has 385 guestrooms and offers conveniences like 3 restaurants, an indoor pool, and a 24-hour fitness center.
This hotel is home to 3 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the comfort of your room with room service, or make new friends over drinks at the bar/lounge.
Renaissance Chicago North Shore Hotel's 385 rooms provide iPod docks, refrigerators, and coffee makers. 55-inch flat-screen TVs come with digital channels and Netflix, and guests can stay connected with WiFi. Pillowtop beds sport pillow menus and bathrooms offer hair dryers and designer toiletries. Free weekday newspapers, laptop-compatible safes, and phones are also standard. Housekeeping is available on request.
At Renaissance Chicago North Shore Hotel, guests enjoy an indoor pool, a 24-hour fitness center, and a spa tub. There's free parking and limo/town car service. The 24-hour front desk has multilingual staff ready to assist with luggage storage, dry cleaning/laundry, and securing valuables. Other amenities at this golf hotel include free WiFi in public areas, conference space, and a 24-hour business center.
Dear Anonymous, Thanks for letting us know you enjoyed your visit. We appreciate your patronage! Best, Stephen Barr General Manager
Hotel was beautiful and maintained clean and organized. I appreciated that we had to make reservations for swimming for covid, everything was amazing. Definitely want to book with them again!
Dear Anonymous, We appreciate your review. Your valuable feedback is of great importance and allows us to monitor and continually improve our property. Thank you for staying with us and we hope to have an opportunity to serve you again. Best, Stephen Barr General Manager
I found it annoying that the pool was open, but was reservation only and was completely booked up. I checked in at 4:05pm, when checkin time was at 4 at the earliest, so how could the pool be completely booked already? Makes no sense.. the young ladies at that front desk were unapologetic and did nothing to placate me. I could have paid the same amount for a better hotel if I would have known there would be no access given to the pool.
Dear Anonymous, Thank you for choosing to stay with us and for providing your valuable feedback. We've had to limit the number of people at our pool to accommodate social distancing; I'm sorry that we appeared unaccommodating. We hope to have the opportunity to impress on a return visit. Sincerely, Stephen Barr General Manager
Well maintained, efficient even with skeletal staff and reduced amenities due to COVID. Clean rooms, linens and bathroom. Helpful staff.
Dear Anonymous, Thanks for sharing this generous review of your experience with us. We will continue to adjust our amenities as we move through the pandemic. We really appreciate the support and hope to host you again. Sincerely, Stephen Barr General Manager
Dear Anonymous, Providing the highest level of hospitality is our number one priority and I sincerely apologize for falling short of meeting your expectations. Your feedback is greatly appreciated, and we hope to better serve you on a return visit. Sincerely, Stephen Barr General Manager
The environment is not pleasant, the landscaping and lobby is horrible. Room is ok newly renovated I guess
Dear Stanley, Thank you for choosing to stay with us during your recent trip to the Chicago North Shore Area. While we are pleased to hear that you were satisfied with your room, we apologize we fell short in some other areas. I've shared your feedback with the appropriate team so it can be addressed accordingly. We appreciate your business and hope to have the opportunity to welcome you back the next time your travels bring you to the area.
Dear Recent Guest, Thank you for choosing to stay with us and sharing your feedback. On behalf of the hotel, I apologize that we fell short of meeting your and our expectations. Please feel free to reach out to us if we can be of any assistance.
Amazing hotel ! Very clean and beautiful and extremely
Dear Recent Guest, Thank you for taking the time to share your feedback regarding your recent visit! We are very pleased to hear that you enjoyed your stay with us. We hope to have the opportunity to welcome you back again in the future!
Dear Recent Guest, Thank you for taking the time to share your feedback regarding your recent stay with us. We are very pleased that enjoyed your experience! We appreciate your business and hope to have the opportunity to welcome you back the next time your travels bring you to the Chicago North Shore Area!
Dear Anonymous, Thank you for choosing us and for your time in reviewing our hotel. We hope to provide you with a flawless stay upon your return to the area. Sincerely, Stephen Barr General Manager