The hotel is easy to get to. There is plenty of things to do in the area and plenty of places for food.
Property was clean, safe and parking is free. The ladies at the front desk were very nice when checking in.
Very nice
i will stay here again
This was a great property. The location was kind of far but still a overall great stay.
I wasn't expecting a 5 star hotel but what was frustrating was that I was traveling for work and the internet in the room wasn't working, nor was the television. On top of that, the linens under the bed comforter were not cleaned. The bed was made, but on pulling the covers back there were food crumbs, stains and the sheets smelled like a dirty person was there. Clearly the bed was remade but not cleaned. In the hallway to the room, there were lightbulbs out and the bathroom toilet had "marks" in it and the shower stall had hairs and remnants of prior use.
Extremely comfortable beds !!!
A microwave in the room would be nice. Also More coffee packets. The tv is on a slant and is a little skewed when watching from the bed. A very comfortable room. Nice bathroom.
Such a nice hotel! They have aveda products which I love. The place was clean and comfortable.
A pleasant stay with my daughter for a college visit.
Staff was very accommodating when we needed to extend our stay.
Everything was lovely, except for the guests adjacent to my room. They were loud and banged furniture [I think] around so badly that the bed in my room moved and the wall vibrated. It abated when I called the desk. I would not have thought such behavior was usual. It sounded like a party of more than 2 people.
Wonderful staff
Pool was closed, charged for wifi and drinks although I paid for them to be included.
Located within a leisurely stroll of Chicago Botanic Garden, Renaissance Chicago North Shore Hotel is within a few miles (5 km) of Lake Michigan. This 391-room hotel welcomes guests with conveniences like 3 restaurants, a 24-hour gym, and free self parking.
This hotel is home to 3 onsite restaurants, perfect for a quick bite to eat. At the end of the day, relax with a drink at the bar/lounge. For your convenience, a buffet breakfast is served for a fee on weekdays from 6:30 AM to 11:00 AM and on weekends from 7:00 AM to 11:00 AM.
Guests can expect to find WiFi and 55-inch flat-screen TVs with digital channels and Netflix. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with pillow menus and down comforters ensure a restful night. IPod docks, sitting areas, and refrigerators are other standard amenities. Housekeeping is available on request.
Renaissance Chicago North Shore Hotel features a 24-hour gym, free WiFi in public areas, and conference space. There's free parking and limo/town car service. The 24-hour front desk has multilingual staff ready to assist with concierge services, securing valuables, and dry cleaning/laundry. Other amenities at this golf hotel include a 24-hour business center, a computer station, and a library.
The hotel is easy to get to. There is plenty of things to do in the area and plenty of places for food.
Property was clean, safe and parking is free. The ladies at the front desk were very nice when checking in.
Dear Rebekah, Offering clean accommodations and cheerful service are core goals of the staff so it is great to hear that we delivered. Your feedback is very much appreciated. Thank you for staying at our hotel and please come see us again. Best, Stephen Barr GM
Very nice
Dear Bruce, It's lovely to know you enjoyed your stay. Thank you for your time in sharing a review and we hope to see you again. Best, Stephen Barr General Manager
i will stay here again
Dear Julie,We appreciate your high recommendation and welcome you to settle in again anytime.Best,Stephen BarrGeneral Manager
This was a great property. The location was kind of far but still a overall great stay.
Dear Pierre, What an excellent rating! I am thrilled to see that you had a great stay and hope that we will be your first choice for lodging in Chicago from here on out. Thank you for your business, and please come again. Best, Stephen Barr General Manager
I wasn't expecting a 5 star hotel but what was frustrating was that I was traveling for work and the internet in the room wasn't working, nor was the television. On top of that, the linens under the bed comforter were not cleaned. The bed was made, but on pulling the covers back there were food crumbs, stains and the sheets smelled like a dirty person was there. Clearly the bed was remade but not cleaned. In the hallway to the room, there were lightbulbs out and the bathroom toilet had "marks" in it and the shower stall had hairs and remnants of prior use.
Dear Ryan A, I appreciate you taking the time to write this review. Your feedback is helpful and will be shared with our maintenance and housekeeping teams for immediate improvement. I'm sorry we fell short of providing the high level of satisfaction you are accustomed to and deserve with your stay. Additionally, I am sorry for the condition of your linens. Some stains can remain post-laundering, but we should have caught them in our quality control. Your experience is important to us and we hope you'll give us another opportunity soon to make your visit the best it can be. Sincerely, Stephen Barr General Manager
Extremely comfortable beds !!!
Dear Margot, Wow, thank you for the kind review and recommendation! I’m thrilled to know that you experienced the best night’s sleep thanks to our exquisite beds! Your feedback is encouraging, and I will surely share it with our associates, who work hard to provide sincere hospitality. I appreciate you letting us know that you had a pleasant stay. Best, Stephen Barr General Manager
A microwave in the room would be nice. Also More coffee packets. The tv is on a slant and is a little skewed when watching from the bed. A very comfortable room. Nice bathroom.
Dear mary,We are happy to hear from you and value your kind review. It is encouraging to know that your stay was enjoyable; we work hard to provide a pleasant experience. Your comments, including recommendations for improvement, are welcomed. We appreciate being a part of your trip!Best,Stephen BarrGeneral Manager
Andrew,Thank you for choosing to stay with us and for sharing your feedback. We are glad to hear that you thought the hotel was in a convenient location and enjoyed some of our great local food offerings. We hope to have the opportunity to welcome you back the next time your travels bring you to the area!