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Red Roof Inn Chicago - Northbrook/Deerfield

2.0 out of 5.0
Overview Reviews Amenities & Policies
340 South Waukegan Road, Deerfield, IL
1-844-663-2269
3.1
out of 5
Average Guest Review
See all 72 reviews
Room cleanliness 3.5
Service & staff 3.5
Room comfort 3.0
Hotel condition 3.5

This hotel is most popular for:

  • Business
  • Everyone
  • Family

Recent guest reviews

I have stayed at this establishment multiple time , the staff is very friendly and the rooms are maintained with cleanliness and freshnees

Easy to reach. Very clean. Near attractions. The managers Kara and Destiny were outstanding - friendly and clear on the phone and in person. They were very welcoming, professional and conscientious to everyone. They both communicated really well and courteously with their staff. They are excellent assets for Red Roof Inn.

I get the place is old, but I dont think the owners really care at all! The garbage around the facility was never emptied in the 3 days I was there. The rooms looked as if they just change the bedding between guests- or at least I hope they did! They are not strict about the no smoking policy and my room reaked of cigarettes and was then covered up with heavily perfumed air freshener. The walls around the sink and toilet were dirty and had cobwebs climbing the walls. My first stop in the morning was to grab disinfecting wipes and wipe down the room. If I had the money to afford another hotel after pre paying for this one, I would have left.

I would never ever recommend anyone to stay at this place. I’v booked over a week before my arrival. And somehow they managed to cancel my reservation without notifying me. I know is not Orbitz fault. All the rooms are dirty. They don’t have deluxe room. It’s a lie. The manager is very rude.

good value for the price, you get what you pay for

The staff was friendly. The room was clean. It was convienent and close to shopping and restaurants. I would stay there again.

Nice basic property. Excellent hotel staff. Convenient to the Interstate.

It's ok for business one night stays but extended stays It just lacked the amenities needed for a breakfast or a pool or a gym. The location is good if you want to make sure you are in a good area and there are lots of good places for breakfast but that requires going out.

It was OK just for one night. We pick this hotel because it was close by.

Not too much to say - I only went there for sleep and for me it was good enough.

The room was clean, the AC and cable worked, so no complaints. Fine basic accommodations, and we appreciated the elevator to get us upstairs after a long day on our feet.

Reasonably priced; provided everything I needed. Desk clerk was courteous. Appreciated the free coffee and the very hot bath water!

Decent room with good prices. was pretty quite and staff was good.

1st room they game me was supposed to be nonsmoking but it had cigarette burns on bed and stunk of smoke. they did give me another room - free upgrade.

Barely a room to sleep in. Almost no amenities and not so friendly staff.

Overall it was an amazing stay I loved the fact that it's freshly renewed and the service provided by receptionist Alex was remarkable, I'll definitely stay there again.

A little bit far from the shopping outlets or other areas of tourist attractions. However, it was good value for money. The room was very clean and the staff were very friendly.

South Waukegan Road Deerfield IL

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Laundry facilities
  • 24-hour front desk

Located 2.8 mi (4.5 km) from Northbrook Village Hall, Red Roof Inn Chicago - Northbrook/Deerfield is within a 10-minute drive of Chicago Botanic Garden. This 117-room motel welcomes guests with conveniences like free in-room WiFi, free self parking, and coffee/tea in a common area.


Rooms

A flat-screen TV comes with cable channels, and guests can stay connected with free WiFi. Other standard amenities include free long-distance calls and free local calls.


Property features

Red Roof Inn Chicago - Northbrook/Deerfield features free WiFi in public areas, coffee in a common area, and laundry facilities. If you decide to drive, there's free parking. The 24-hour front desk has staff always at the ready.

Room options

Room, 2 Double Beds, Non Smoking

Full 2 | Sleeps 4
$51* Per night/room Oct 16 - Oct 17

Deluxe Room, 2 Double Beds, Non Smoking

Full 2 | Sleeps 4

Superior Room, 1 King Bed, Non Smoking

King 1 | Sleeps 3

Standard Room, 1 King Bed, Non Smoking

King 1 | Sleeps 3

Room, 1 King Bed, Accessible, Non Smoking

King 1 | Sleeps 3

Guest reviews for Red Roof Inn Chicago - Northbrook/Deerfield

Everyone (11) Couples (8) Business (25) Family (10) Other (15) Friends (3)
5
Partner Couples

I have stayed at this establishment multiple time , the staff is very friendly and the rooms are maintained with cleanliness and freshnees

By on Oct 12, 2019

5
Everyone

Easy to reach. Very clean. Near attractions. The managers Kara and Destiny were outstanding - friendly and clear on the phone and in person. They were very welcoming, professional and conscientious to everyone. They both communicated really well and courteously with their staff. They are excellent assets for Red Roof Inn.

By on Aug 29, 2019

2
Families Families

I get the place is old, but I dont think the owners really care at all! The garbage around the facility was never emptied in the 3 days I was there. The rooms looked as if they just change the bedding between guests- or at least I hope they did! They are not strict about the no smoking policy and my room reaked of cigarettes and was then covered up with heavily perfumed air freshener. The walls around the sink and toilet were dirty and had cobwebs climbing the walls. My first stop in the morning was to grab disinfecting wipes and wipe down the room. If I had the money to afford another hotel after pre paying for this one, I would have left.

By on Aug 5, 2019

Review comment responded on Aug 5, 2019

Thank you for your feedback, I am sorry that your stay was less than pleasant. Let me reassure you that we are making some staffing changes, and we do care.

1
Family with small children Families

I would never ever recommend anyone to stay at this place. I’v booked over a week before my arrival. And somehow they managed to cancel my reservation without notifying me. I know is not Orbitz fault. All the rooms are dirty. They don’t have deluxe room. It’s a lie. The manager is very rude.

By on Jun 29, 2019

4
Business Business Travelers

good value for the price, you get what you pay for

By on Apr 26, 2019

Review comment responded on Jun 3, 2019

Thank you for staying with us and taking the time to fill out a guest survey. We hope to see you again in the future.

5
Everyone

By on Apr 3, 2019

4
Everyone

By on Jan 18, 2019

5
Everyone

By on Nov 21, 2018

5
Everyone

The staff was friendly. The room was clean. It was convienent and close to shopping and restaurants. I would stay there again.

By on Aug 7, 2018

3
Everyone

Nice basic property. Excellent hotel staff. Convenient to the Interstate.

By on Aug 24, 2017

Red Roof Inn Chicago - Northbrook/Deerfield

340 South Waukegan Road, Deerfield, IL 60062
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