Skip to main content
Beginning of main content

Recent guest reviews

It's not crowded or congested like downtown Chicago, but my last stay here some people across the hall kept opening their door with loud music playing and shooting a sleazy video, this went on till 5 in the morning.

There was some people a room across from us that was playing loud music and video taping, this went on from one til five in the morning, I always come to this place, never had a problem

I didnt like the fact they never offer me a balcony I have put in a request to get it. The front desk manager was very rude to me he had a nasty attitude with me because I forgot to put my kids on the list when the room said it sleeps up to 3 people when it was just my twins and I. When clearly it was alot of parties going this day on may 2,2020. I had nowhere to lay and had my kids with me which I was hurt

Very good value, excellent hot breakfast with eggs, sausage or ham, potatoes or bread choices, waffles, fruit, yogurt, cereals and juices. 24 hour fresh, very good coffee. WiFi worked fine. Suite (bedroom with separated living area) - not too large but fine, with comfortable bed, fridge and microwave. I liked the flexible night light attached to the nightstand lamp, so you can read without disturbing the other person. Staff all quite friendly and helpful. In mid-January it was very cold and we found so many options for fast food delivery with Uber Eats and Grub Hub. Overall an excellent value.

Staff was very nice, and beds comfy, however bathroom was in the process of being caulked when we arrived and smelled very strongly throughout the overnight stay. None of the outlets on the wall by the desk were operational so I had to string my power cord cross the room to work at the desk. And the showerhead only worked for one of us, we could not get water to come from it a second time. Staff was appreciative when I notified them of the maintenance issues upon checkout and hopefully addressed them following our stay.

Good breakfast. Comfortable beds. Hotel is very dated. Furniture is old and scuffed up. Bathroom sink faucet is a spray, not a steady stream, and took several minutes to heat up. Drain barely open, so takes a while for water to drain out.

i didn't like the fact that the people called saying it was 2 loud because my 6 month old baby was making noise. she's a baby

The room is big enough for all of us, my 4 kids and me. Unfortunately the way to the hotel kinda confusing. Once I figured it out, it's fine. Would stay again if we have the chance to go back.

Pleasant and clean, staff was accommodating with Convenient location,

Pool was not great and there was a $50 charge that was never mentioned on making reservation

Nice room layout separating sleeping area from sitting area.

Nice staff and great breakfast ! We have been back and will continue to return

Nice room for overnight trip. Space accommodated my wife and I, as well as my older brother for a quick visit to see a relative that was just 5 minutes from the hotel.

It was a huge comfort to have such a nice room, shower and breakfast after such an ordeal...The staff was very gracious and smiling. An overall A+ experience.

Staff is very attentive and courteous. Room is very nice size.with very adequate space for 4 people. Would stay again if travels bring us this way.

17W445 Roosevelt Rd Oakbrook Terrace IL

Hotel highlights

  • Free full breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Bar/lounge

Comfort Suites Oakbrook Terrace near Oakbrook Center places you within 3 miles (5 km) of popular attractions like Oakbrook Center Mall and Drury Lane Theater. This 3-star hotel welcomes guests with 102 rooms and conveniences like an indoor pool, free in-room WiFi, and free self parking.


Dining

Free full breakfast is served on weekdays from 6 AM to 9 AM and on weekends from 7 AM to 10 AM. Quench your thirst with a drink at the bar/lounge.


Rooms

The 102 individually furnished accommodations afford space to spread out with a separate bedroom and living rooms. LCD TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms offer hydromassage showers, hair dryers, and free toiletries, and pillowtop beds with premium bedding and pillow menus ensure a restful night. Other standard amenities include microwaves, refrigerators, and coffee makers.


Property features

At Comfort Suites Oakbrook Terrace near Oakbrook Center, guests have access to an indoor pool, a sauna, and free WiFi in public areas. If you drive, take advantage of free parking. The 24-hour front desk has multilingual staff ready to assist with securing valuables, tours or tickets, and dry cleaning/laundry. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a computer station.

Room options

Business Suite, 2 Double Beds with Sofa Sleeper

2 Double Beds and 1 Twin Sofa Bed | Sleeps 5

Business Room, 1 King Bed with Sofa bed

1 King Bed and 1 Twin Sofa Bed | Sleeps 3

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

1 King Bed and 1 Twin Sofa Bed | Sleeps 3

Guest reviews for Comfort Suites Oakbrook Terrace near Oakbrook Center

Everyone (31) Couples (3) Family (4)
5
Family

It's not crowded or congested like downtown Chicago, but my last stay here some people across the hall kept opening their door with loud music playing and shooting a sleazy video, this went on till 5 in the morning.

By , from Detroit on Oct 9, 2020

Review comment responded on Oct 10, 2020

Dear Guest, Thank you for choosing our hotel for your stay. I’m glad we provided a good experience for you. We're appreciative of our ability to completely satisfy most of our guests. It is our vision to be our guests' favorite hotel destination when they visit the area. We express to you our deep desire to make your next stay amazing. I hope that you will choose to stay again. Sincerely, Hotel Manager.

2
Family

There was some people a room across from us that was playing loud music and video taping, this went on from one til five in the morning, I always come to this place, never had a problem

By , from Detroit on Oct 6, 2020

Review comment responded on Oct 8, 2020

Dear Benn, We're sorry your experience wasn't great this stay compared to your prior stays. We hope you will return to us and have a better experience as prior stays. Please note we have a 24 hr front desk staff and if any noise complaints are reported to us, we will make every effort to handle that anytime day or night.

1
Family with small children Family

I didnt like the fact they never offer me a balcony I have put in a request to get it. The front desk manager was very rude to me he had a nasty attitude with me because I forgot to put my kids on the list when the room said it sleeps up to 3 people when it was just my twins and I. When clearly it was alot of parties going this day on may 2,2020. I had nowhere to lay and had my kids with me which I was hurt

By on May 8, 2020

Review comment responded on May 9, 2020

Dear Guest, Thank you for your review and for staying at our hotel. We have noted your issues mentioned in your review. Please allow me to offer our apologies for the inconveniences that impacted your stay because of non-support of our staff for not attending your concerns at that time. Your observations have been taken up by a team for verification and necessary actions. It shall be our endeavour to offer a fantastic experience to all our guests but regret that this was not the case with your stay. If you would like to visit us in near future, I shall personally assist you to ensure that you get a fine stay as I don't want your last memory of this hotel to be a negative one. Sincerely, Hotel Manage

5
Partner Couples Business Business

Very good value, excellent hot breakfast with eggs, sausage or ham, potatoes or bread choices, waffles, fruit, yogurt, cereals and juices. 24 hour fresh, very good coffee. WiFi worked fine. Suite (bedroom with separated living area) - not too large but fine, with comfortable bed, fridge and microwave. I liked the flexible night light attached to the nightstand lamp, so you can read without disturbing the other person. Staff all quite friendly and helpful. In mid-January it was very cold and we found so many options for fast food delivery with Uber Eats and Grub Hub. Overall an excellent value.

By , from San Diego, CA on Jan 25, 2020

Review comment responded on Jan 27, 2020

Dear Guest, Thanks for your exceptionally pleasant comments about our hotel amenities, facilities and more. We take real pride in serving guests well and try to make the guest experience as good as possible. I hope you will indeed be able to stay with us again in the future. You will be most welcome. Sincerely, Hotel Manager

4
Everyone

By on Dec 14, 2019

Review comment responded on Dec 16, 2019

Dear Guest, Thank you for your valuable time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 4 to 5, please be sure to let us know. We appreciate your business. Sincerely, Hotel Manager

4
Everyone

By on Nov 18, 2019

Review comment responded on Nov 19, 2019

Dear Guest, Thanks for the stay at our hotel and the feedback with 4 stars. I hope you had a satisfactory stay. You can expect a still better experience next time. Visit us again soon. Sincerely, Hotel Manager.

3
Friends Business Business

Staff was very nice, and beds comfy, however bathroom was in the process of being caulked when we arrived and smelled very strongly throughout the overnight stay. None of the outlets on the wall by the desk were operational so I had to string my power cord cross the room to work at the desk. And the showerhead only worked for one of us, we could not get water to come from it a second time. Staff was appreciative when I notified them of the maintenance issues upon checkout and hopefully addressed them following our stay.

By on Sep 24, 2019

Review comment responded on Oct 1, 2019

Dear Guest, Thank you for taking the time to tell us about your experience at our hotel. Your feedback is very important to us. We strive to provide a superior guest experience, and it did not meet expectations. Rest assured appropriate measures are being taken to address the problem and prevent future occurrence. We appreciate your sharing your concerns and hope you will give us an opportunity to better serve you in the near future. Sincerely, Hotel Manager

5
Everyone

By on Aug 6, 2019

Review comment responded on Aug 7, 2019

Dear Guest, Thanks for the stay and great feedback by giving us a 5-Star rating. It is really encouraging. We feel proud when we get such ratings and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager

3
Partner Couples

Good breakfast. Comfortable beds. Hotel is very dated. Furniture is old and scuffed up. Bathroom sink faucet is a spray, not a steady stream, and took several minutes to heat up. Drain barely open, so takes a while for water to drain out.

By on Jul 27, 2019

Review comment responded on Jul 30, 2019

Dear Guest, Thanks for staying at our hotel during your recent visit to our area. We appreciate your review and the observations both positive as well as negative They are precious to us and we shall surely take them for improvement. We are addressing your observations point by point for further improvement and you shall definitely see the difference during your next visit. We await your earliest next trip to our area and promise a nice stay with us. Sincerely, Hotel Manager

4
Family with small children Partner Couples Business Business Family

i didn't like the fact that the people called saying it was 2 loud because my 6 month old baby was making noise. she's a baby

By on Apr 9, 2019

Review comment responded on May 3, 2019

We’re sorry some people commented or complained about your baby. As much as we try, we aren’t unable to control what other guests speak and knowingly or unknowingly hurt other people. However, we do thank you for staying at the comfort suites OakBrook Terrace hotel near Brookfield Zoo and hope you will return back and create better and friendlier memories.

Comfort Suites Oakbrook Terrace near Oakbrook Center

17W445 Roosevelt Rd, Oakbrook Terrace, IL 60181
url importing http://www.orbitz.com/Chicago-Hotels-Comfort-Suites-Oakbrook-Terrace-near-Oakbrook-Center.h11309-p2.Hotel-Reviews
There was an error importing /Chicago-Hotels-Comfort-Suites-Oakbrook-Terrace-near-Oakbrook-Center.h11309-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/Chicago-Hotels-Comfort-Suites-Oakbrook-Terrace-near-Oakbrook-Center.h11309-p2.Hotel-Reviews