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Comfort Suites Oakbrook Terrace Chicago

3.0 out of 5.0

Recent guest reviews

I had a very nice time I were very comfortable. My babies really enjoy the pool but, they say that they wish the pool could stay open longer. The breakfast was on point & taste great..housekeeping is very neat with there work. While checking in they were very polite, friendly and helpful...Yes me and my family would love to come back... See you soon.

Everything was good except the cards to go in rooms.

The beds are comfortable and the staff if very helpful if you need anything. The area around hotel was safe and by several places to eat. There is a gas station/convenience store across the street.

Staff was extremely curteous and informed of all the amenities in the hotel. The bed was extremely comfortable as well. In the morning, housekeeping was extremely kind and asked if i needed anything.

I have actually stayed at this Comfort Suites a couple of times and have been very pleased in the past. This time however, in room 108, I had a bed with a broken spring that kept popping up and forced me to sleep awkwardly. In addition the compressor was going out on the fridge so it was humming loudly all night. The desk chair was also worn and tattered. The easy chair was like falling into a pit (having no support whatsoever), and the most disconcerting part was that the deadbolt lock had been changed and did not release the locking mechanism into the slot, so there was no way to deadbolt lock the door. That being said, breakfast was acceptable and the room was clean. This room was just not up to par as rooms in the past.

I love it.it just need a Jacuzzi and they also have some very nice breakfast

Excellent amenities, very clean rooms and the free breakfast was a nice bonus.

Stay here every time we come to Chicago area as it's super clean, no smoking, and no pet with lots of close parking. It's near restaurants, a fresh market, Costco, etc.

My suite was very clean and comfortable there was very little noise considering the room was across from a staff office. The hotel location is easily accessible from major expressways. The complimentary free full breakfast is a plus, although on the weekend it can get crowded. The parking area is small one night returning to the hotel in late evening we had to park in a designated neighboring business's lot. Overall we had a great stay and I would stay here again on my next trip.

It meet my expectation. The room is comfortable to stay cleanliness but the bathroomis a little bit small but it wasnot the problem to complain about.

Nice Hotel. second time staying at this location. Would consider staying at this location on return trips to Chicago.

i got this room for my parents who were in visiting from florida. the bedroom was great and the room also had a sitting room where all of us could gather to visit. my dad is also so handicapped so they accomdated him in a handicapped room which was requested and granted. the breakfasts daily were a nice added touch. the rate was very inexpensive for what we were given. the stay was enjoyed and will book again when my parents come into town.

Parking lot was small, but pretty good location for restaurants and shopping-within a few miles. Overall a good value.

Definitely glad I booked this place. 5 min from Oakbrook Center, very close to downtown Chgo and near west suburbs, restaurants, etc. Beds are comfy, rooms are clean, b'fast is decent (I could even eat the eggs!) unlike some places I've been. Staff is good, didn't use the pool, parking is good since hotel is fairly small. Didn't have to walk 1/2 mile in the snow to get to the entrance. It is an older place, tho, so instead of building the rooms wide so the living room and bedroom both have windows, they built them deep so only the BR has a window. Makes the LR kind of dark. Wasn't in it often enough for it to matter, tho.

A good hotel. Not brand new but well maintained and friendly staff. Good location to restaurants and shopping. Good value for the price.

Stayed overnight for sweetest day. Noise coming from the rooms on both sides of us. Shower head leaking all over. Basic maintenance needed in the room things were loose that should be tight things were tight that should be loose just some basic maintenance needs to be done in the room. Also there was some water leaking on the floor in bathroom. They also had some kind of pipe leak in the basement and have of that was closed off to guests

Short trip to Chicago but a good night's sleep and some room to get some work done was critical. We were very pleased with the comfortable beds and the extra room provided the extra space we needed. Everything we needed was supplied. Location was great and breakfast was delicious. Front desk staff were extremely courteous and helpful as well. We would definitely stay here again.

I wasn't expecting a lot with this hotel, but was surprised to find that the rooms were quite nice. Definitely a level above what I was expecting at this price point. Each room is a suite - meaning there is a separate sitting and sleeping room. The bed had an upgraded and quite comfortable mattress and pillows. Decent speed wireless internet included. And the full breakfast included as well: cereal, scrambled eggs, breakfast meat, waffles, fruit, juice, toast, yogurt, etc - all self-serve style. My room windows faced a busy street, so there was a bit of traffic noise, but not much at night. I would stay here again without hesitation.

Nice hotel, a little noisy at times but not a problem. Great breakfast!

The location cannot be beat. You can easily get to any expressway. The hotel is clean, but the temperature of the rooms needs attention. Breakfast is just OK.

17W445 Roosevelt Rd Oakbrook Terrace IL

Hotel highlights

  • Free full breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Bar/lounge

Located within 2 miles (3 km) of Oakbrook Center Mall, Comfort Suites Oakbrook Terrace Chicago places you within a few miles (5 km) of Drury Lane Theater. This 3-star hotel has 103 rooms and welcomes guests with free breakfast, an indoor pool, and free in-room WiFi. Also nearby are Yorktown Shopping Center and York Woods County Forest Preserve.


Dining

Free full breakfast is served each morning from 6 AM to 9 AM. At the end of the day, unwind with a drink at the bar/lounge.


Rooms

The 103 air-conditioned accommodations afford space to spread out with separate bedrooms and living rooms. LCD TVs come with cable channels, and free WiFi keeps guests connected. Pillowtop beds sport premium bedding and pillow menus, and bathrooms offer free toiletries. Sofa beds, microwaves, and refrigerators are also standard.


Property features

Guests staying at Comfort Suites Oakbrook Terrace Chicago enjoy an indoor pool, a fitness center, and a sauna. If you drive, put free parking to good use. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and securing valuables. Additional amenities include free WiFi in public areas, 3 meeting rooms, and a 24-hour business center.

Room options

Business Suite, 1 King Bed

King 1 | Sleeps 3

Guest reviews for Comfort Suites Oakbrook Terrace Chicago

Everyone (8) Couples (12) Business (14) Family (18) Other (2) Friends (4)
5

the comfort suite is the place to be

Everyone

I had a very nice time I were very comfortable. My babies really enjoy the pool but, they say that they wish the pool could stay open longer. The breakfast was on point & taste great..housekeeping is very neat with there work. While checking in they were very polite, friendly and helpful...Yes me and my family would love to come back... See you soon.

By on Jun 2, 2017

Review comment responded on Jun 4, 2017

Dear Guest We are delighted you had a wonderful stay with us. We welcome you to visit us again and truly enjoy more of what we offer, including some new / renovated upgrades coming later this year. Kind Regards Laveen Hira General Manager

4

cards are difficult to use when acessing rooms.

Everyone

Everything was good except the cards to go in rooms.

By on May 16, 2017

Review comment responded on May 27, 2017

Dear Guest Thank you for your recent stay and review. We apologize for the inconvenient experience in regards to the key cards. We have addressed this issue to the manufacturer or the key cards and hope to have this issue fixed ASAP. Thank you for staying with us and choosing us. Kind Regards, Laveen Hira General Manager

5

great stay!

Everyone

The beds are comfortable and the staff if very helpful if you need anything. The area around hotel was safe and by several places to eat. There is a gas station/convenience store across the street.

By , from Los Angeles on May 3, 2017

5

quiet hotel.

Everyone

Staff was extremely curteous and informed of all the amenities in the hotel. The bed was extremely comfortable as well. In the morning, housekeeping was extremely kind and asked if i needed anything.

By , from Chicago on Apr 25, 2017

3

disappointing stay

Everyone

I have actually stayed at this Comfort Suites a couple of times and have been very pleased in the past. This time however, in room 108, I had a bed with a broken spring that kept popping up and forced me to sleep awkwardly. In addition the compressor was going out on the fridge so it was humming loudly all night. The desk chair was also worn and tattered. The easy chair was like falling into a pit (having no support whatsoever), and the most disconcerting part was that the deadbolt lock had been changed and did not release the locking mechanism into the slot, so there was no way to deadbolt lock the door. That being said, breakfast was acceptable and the room was clean. This room was just not up to par as rooms in the past.

By , from Illinois on Dec 7, 2016

Review comment responded on Dec 9, 2016

Dear Terry I am so sorry to hear your most recent stay with us was disappointing. We appreciate your feedback and personally apologize for it. All your issues have been addressed to our chief engineer. I hope you will visit us again, give us another chance since you have stayed before and had better experiences. If you need to reach out to me, please email me directly during any future stays. Once again, sorry! Kind regards, Laveen Hira General Manager

4
Everyone

I love it.it just need a Jacuzzi and they also have some very nice breakfast

By , from chicago on Oct 25, 2016

Review comment responded on Oct 27, 2016

Dear guest Thank you for your recent review. We are delighted you enjoyed and took advantage of our free & full cooked hot breakfast. While we don't have a common Jacuzzi, we have an indoor pool, sauna as well as a 24 hour modern 700+ sq feet fitness center. We do have 3 jacuzzi / honeymoon suites available on our website, or which can also be upgraded at check in for a nominal up charge subject to availability. We hope you will visit us again, and perhaps rent one of our themed jacuzzi suires - Roman or Hawaiian. Kind regards, Laveen Hira General Manager

5
Everyone

Excellent amenities, very clean rooms and the free breakfast was a nice bonus.

By on Aug 28, 2016

5

one of the few extra clean no smoking, no pet hote

Everyone

Stay here every time we come to Chicago area as it's super clean, no smoking, and no pet with lots of close parking. It's near restaurants, a fresh market, Costco, etc.

By on Mar 26, 2016

Review comment responded on Mar 29, 2016

Thank you for staying with us when you visit us in the Chicago area. We are super close to world class restaurants, dining, entertainment and a short drive to downtown Chicago or even shorter drive to the Chicago CTA (L) train line without the downtown parking fees.

5

personal family trip

Couples

My suite was very clean and comfortable there was very little noise considering the room was across from a staff office. The hotel location is easily accessible from major expressways. The complimentary free full breakfast is a plus, although on the weekend it can get crowded. The parking area is small one night returning to the hotel in late evening we had to park in a designated neighboring business's lot. Overall we had a great stay and I would stay here again on my next trip.

By on Oct 8, 2015

4

good for the money.

Families

It meet my expectation. The room is comfortable to stay cleanliness but the bathroomis a little bit small but it wasnot the problem to complain about.

By on Sep 16, 2015