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The Hotel Chalet at The Choo Choo

4.0 star property
Beaux Arts hotel with a 24-hour front desk and a coffee shop
VIP Access

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Photo gallery for The Hotel Chalet at The Choo Choo

Outdoor pool, open 7:00 AM to 10:00 PM, pool umbrellas, sun loungers
Designer toiletries, hair dryer, bathrobes, towels
Suite MacArthur | Terrace/patio
Lobby
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • Breakfast available

Explore the area

View in a map
92 Choo Choo Ave, Chattanooga, TN, 37408
  • Place, Chattanooga Choo Choo
    ‪1 min walk‬
  • Place, University of Tennessee at Chattanooga
    ‪12 min walk‬
  • Place, Chattanooga Convention Center
    ‪14 min walk‬
  • Airport, Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪15 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Chalet King Accessible

Frette Italian sheets, premium bedding, minibar, in-room safe

Chalet King Accessible

9.2 out of 10
Wonderful
(5 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Chalet King

Frette Italian sheets, premium bedding, minibar, in-room safe

Chalet King

9.4 out of 10
Exceptional
(54 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Chalet 2 Queen Beds Accessible

Frette Italian sheets, premium bedding, minibar, in-room safe

Chalet 2 Queen Beds Accessible

10.0 out of 10
Exceptional
(3 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Chalet 2 Queen Beds

Frette Italian sheets, premium bedding, minibar, in-room safe

Chalet 2 Queen Beds

9.4 out of 10
Exceptional
(35 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Chalet Suite Accessible

Chalet Suite Accessible | Frette Italian sheets, premium bedding, minibar, in-room safe

Chalet Suite Accessible

10.0 out of 10
Exceptional
(3 reviews)
  • 700 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Chalet Suite

Chalet Suite | Frette Italian sheets, premium bedding, minibar, in-room safe

Chalet Suite

10.0 out of 10
Exceptional
(1 review)
  • 700 sq ft
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Suite MacArthur

Suite MacArthur | Frette Italian sheets, premium bedding, minibar, in-room safe

Suite MacArthur

  • 700 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room Sleeper

Frette Italian sheets, premium bedding, minibar, in-room safe

Deluxe Room Sleeper

10.0 out of 10
Exceptional
(21 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Chattanooga

Located in Downtown Chattanooga, The Hotel Chalet at The Choo Choo is adjacent to Chattanooga Choo Choo and within a 15-minute walk of popular sights like Chattanooga Convention Center. This 4-star hotel has 127 rooms and welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi.

What's nearby

  • Chattanooga Choo Choo - 1 min walk - 0.0 miles
  • University of Tennessee at Chattanooga - 12 min walk - 0.7 miles
  • Chattanooga Convention Center - 14 min walk - 0.8 miles
  • Tennessee Aquarium - 3 min drive - 1.8 miles
  • Chattanooga Zoo - 4 min drive - 1.3 miles

Getting around

  • Chattanooga Metropolitan Airport (CHA) - 20 min drive

Restaurants

  • ‪FEED co. Table and Tavern - ‬6 min walk
  • ‪Goodfellas Pizzeria - ‬6 min walk
  • ‪Nic & Norman’s - ‬1 min walk
  • ‪Urban Stack - ‬7 min walk
  • ‪Chattanooga Choo Choo - ‬3 min walk

About this property

The Hotel Chalet at The Choo Choo

Beaux Arts hotel with a 24-hour front desk and a coffee shop
Renovated in 2023, The Hotel Chalet at The Choo Choo offers an outdoor pool, free WiFi in public areas, and meeting rooms. Self parking is available for USD 20 per night. The 24-hour front desk has staff standing by to help with concierge services and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a conference center, coffee/tea in a common area, and a banquet hall.
Guests can expect to find free WiFi and 55-inch Smart TVs with digital channels and first-run movies. Bathrooms offer hair dryers and designer toiletries, and beds are dressed in Frette Italian sheets. Other amenities include iPod docks, minibars, and electric kettles. Change of towels is available on request.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 20 per night; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to noon for a fee: USD 4 to 12 for adults and USD 4 to 12 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Elsie's Daughter
  • The Caboose

Things to do

  • Bicycle tours
  • Helicopter/airplane tours
  • Outdoor pool

Family friendly

  • Fenced pool
  • Outdoor pool
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • Conference center (3,200 square feet of space)

Outdoors

  • Firepit
  • Garden
  • In a nature reserve
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (52 inch wide door)
  • Hand-held showerhead
  • Hardwood flooring in public areas
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Ballroom
  • Banquet hall
  • Beaux Arts architecture
  • Designated smoking areas (fines apply)
  • Renovated entire property - October 2023

Room amenities

Bedroom

  • Frette Italian sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels
  • First-run movies
  • Hulu
  • iPod dock
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • Electric kettle
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Heating
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50 per accommodation, per stay, plus a one-time cleaning fee of USD 150.00 and a deposit of USD 50.00 per stay
  • Dogs only
  • 2 total (50 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for to-go breakfast: approximately USD 4.00 to 12.00 for adults, and USD 4.00 to 12.00 for children
  • Uncovered self parking fee: USD 20 per night (in/out privileges)
  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 50 per accommodation, per stay plus USD 150.00 one-time cleaning fee
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
  • Check-in: 3:00 PM—-3:00 AM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? For a fee, this property offers self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

The Chalet At The Choo Choo
The Hotel Chalet at The Choo Choo Hotel
The Hotel Chalet at The Choo Choo Chattanooga
The Hotel Chalet at The Choo Choo Hotel Chattanooga

Frequently asked questions

Is free cancellation available at The Hotel Chalet at The Choo Choo?

The Hotel Chalet at The Choo Choo offers free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on our site.

How much does it cost to stay at The Hotel Chalet at The Choo Choo?

As of Oct 4, 2025, prices found for a 1-night stay for 2 adults at The Hotel Chalet at The Choo Choo on Oct 19, 2025 start from $119.25, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to The Hotel Chalet at The Choo Choo?

This hotel is situated in Downtown Chattanooga, just steps from Chattanooga Choo Choo and Chattanooga Whiskey Experimental Distillery, and within a short walk of Songbirds Guitar Museum. You'll also find Tennessee Aquarium and Ruby Falls within a short drive.

Will I be able to park at The Hotel Chalet at The Choo Choo?

Yes, uncovered parking is offered for USD 20 per night with in/out privileges. Though parking is limited per unit, accessible parking is also available. You'll find a max of 1 space per unit.

Does The Hotel Chalet at The Choo Choo have a casino on the premises?

No, The Hotel Chalet at The Choo Choo doesn't have a casino.

Is there an indoor pool at The Hotel Chalet at The Choo Choo?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 7:00 AM and 10:00 PM.

Is The Hotel Chalet at The Choo Choo good for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and a restaurant with al fresco dining.

Are there hot tubs at The Hotel Chalet at The Choo Choo?

No, there isn't a spa tub at this hotel.

Does The Hotel Chalet at The Choo Choo have a restaurant with a breakfast menu?

Yes, The Hotel Chalet at The Choo Choo serves to-go breakfast for a surcharge each morning at Elsie's Daughter.

Does The Hotel Chalet at The Choo Choo allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at The Hotel Chalet at The Choo Choo for a fee of USD 50 per accommodation, per stay. The property also provides food and water bowls. A deposit of USD 50.00 per stay is collected.

Does The Hotel Chalet at The Choo Choo have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to The Hotel Chalet at The Choo Choo?

The closest major airport to The Hotel Chalet at The Choo Choo is Chattanooga Metropolitan Airport (CHA), which is 12.8 mi away (20 minutes by car).

Can I book a room with a balcony at The Hotel Chalet at The Choo Choo?

Yes, some guestrooms at The Hotel Chalet at The Choo Choo offer a patio.

Does The Hotel Chalet at The Choo Choo offer wedding services?

There are wedding services available at The Hotel Chalet at The Choo Choo if that's in your vacation plans.

The Hotel Chalet at The Choo Choo Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1252 out of 1566 reviews
Rating 8 - Good. 200 out of 1566 reviews
Rating 6 - Okay. 70 out of 1566 reviews
Rating 4 - Poor. 24 out of 1566 reviews
Rating 2 - Terrible. 20 out of 1566 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Great facility
Stayed 1 night in Sep 2025

8/10 Good

Dana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They should not charge for parking.
Stayed 2 nights in Aug 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great pool and setting
Stayed 1 night in Aug 2025

10/10 Excellent

Jae

Liked: Cleanliness
Stayed 1 night in Jun 2025

8/10 Good

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cool hotel

Pretty cool train cars to stay in. Plan for only 2 guests per car
Stayed 3 nights in Mar 2025

10/10 Excellent

Linda Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Leslie

Stayed 1 night in Jul 2025

10/10 Excellent

Roberta

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Lena

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Brooklyn N

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Ashley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Sharon

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

misty

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Different and cute
Stayed 1 night in Jun 2025

10/10 Excellent

lisa

Liked: Amenities
very nice & comfortable place
Stayed 1 night in Jun 2025

10/10 Excellent

Anne

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great atmosphere and location! Staff was friendly and helpful
Stayed 3 nights in Jun 2025

10/10 Excellent

Galina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent!

We spent a weekend at Hotel Chalet. The hotel is one of a kind, the most original hotel that I have been at in the US. It takes you back in time with its vintage interior design of a train. Next time we would like to book one of the train cars to get a better sleep because the weekend was very busy and the were people in and out of hotel throughout the night. However the hotel, the staff and service are excellent. The entire downtown Chattanooga is lovely and offers many great options to dine.
Stayed 2 nights in Jun 2025

8/10 Good

Kelli

Stayed 3 nights in Jun 2025

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Alice

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spacious, clean and quiet. The decor was beautiful and peaceful, and incorporated history. We really enjoyed our stay and hope to stay here next time we are in Chattanooga!
Hotel Chalet lobby
Stayed 1 night in Jun 2025

10/10 Excellent

Todd

Stayed 2 nights in Jun 2025

8/10 Good

Robby

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay here often and typically love it. This room was a little damp and smelled a little.
Stayed 5 nights in Jun 2025

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Ares

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is really cute and atmospheric, staff is lovely, highly recommend!
Stayed 1 night in Jun 2025

10/10 Excellent

Katie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Hotel Chalet was a welcome surprise for our recent stay in Chattanooga. The pictures online made the property look promising and it did not disappoint upon check in. The bathroom amenities were especially nice with Waterworks fixtures, marble flooring, a generous soaking tub (bath salts provided) and hotel robes we enjoyed during our stay. Restaurants were within walking distance and overall the area was family friendly. Would definitely book again!
Stayed 4 nights in Jun 2025

10/10 Excellent

Brad

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Felt so homey and the staff was spectacular! Only downside to this hotel was that they didn't have any laundry services or microwaves to heat up food, as guests who stayed multiple nights we ordered extra food from the restaurant then ended up wasting quite a bit.
Stayed 2 nights in Jun 2025