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The Hotel Chalet at The Choo Choo

4.0 star property
VIP Access

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Photo gallery for The Hotel Chalet at The Choo Choo

Terrace/patio
Creator video - submitted by The Guided Travels
Reception
Suite MacArthur | Frette Italian sheets, premium bedding, minibar, in-room safe
Business center

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
92 Choo Choo Ave, Chattanooga, TN, 37408
  • Place, Chattanooga Choo Choo Historic District
    ‪1 min walk‬
  • Place, University of Tennessee at Chattanooga
    ‪11 min walk‬
  • Place, Chattanooga Convention Center
    ‪14 min walk‬
  • Airport, Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪14 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Chalet King Accessible

Frette Italian sheets, premium bedding, minibar, in-room safe

Chalet King Accessible

9.2 out of 10
Wonderful
(5 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Chalet King

Frette Italian sheets, premium bedding, minibar, in-room safe

Chalet King

9.4 out of 10
Exceptional
(61 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Chalet 2 Queen Beds Accessible

Frette Italian sheets, premium bedding, minibar, in-room safe

Chalet 2 Queen Beds Accessible

10.0 out of 10
Exceptional
(4 reviews)
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Chalet 2 Queen Beds

Frette Italian sheets, premium bedding, minibar, in-room safe

Chalet 2 Queen Beds

9.4 out of 10
Exceptional
(38 reviews)
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Chalet Suite Accessible

Chalet Suite Accessible | Frette Italian sheets, premium bedding, minibar, in-room safe

Chalet Suite Accessible

10.0 out of 10
Exceptional
(3 reviews)
  • 700 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Chalet Suite

Chalet Suite | Frette Italian sheets, premium bedding, minibar, in-room safe

Chalet Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 700 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Suite MacArthur

Suite MacArthur | Frette Italian sheets, premium bedding, minibar, in-room safe

Suite MacArthur

  • 700 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room Sleeper

Frette Italian sheets, premium bedding, minibar, in-room safe

Deluxe Room Sleeper

9.6 out of 10
Exceptional
(25 reviews)
  • 300 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Chattanooga

Located in Downtown Chattanooga, The Hotel Chalet at The Choo Choo is adjacent to Chattanooga Choo Choo Historic District and within a 15-minute walk of popular sights like Chattanooga Convention Center. This 4-star hotel has 127 rooms and welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi.

What's nearby

  • Chattanooga Choo Choo Historic District - 1 min walk - 0.0 miles
  • University of Tennessee at Chattanooga - 11 min walk - 0.6 miles
  • Chattanooga Convention Center - 14 min walk - 0.8 miles
  • Tennessee Aquarium - 4 min drive - 2.0 miles
  • Chattanooga Zoo - 4 min drive - 1.3 miles

Getting around

  • Chattanooga Metropolitan Airport (CHA) - 20 min drive

Restaurants

  • ‪The Chattanoogan Hotel, Curio Collection by Hilton - ‬10 min walk
  • ‪Honey Seed - ‬9 min walk
  • ‪Nic & Norman’s - ‬1 min walk
  • ‪Kenny’s Southside Sandwiches - ‬8 min walk
  • ‪Goodfellas Pizzeria - ‬6 min walk

About this property

The Hotel Chalet at The Choo Choo

Renovated in 2023, The Hotel Chalet at The Choo Choo offers an outdoor pool, free WiFi in public areas, and meeting rooms. Self parking is available for USD 20 per night. The 24-hour front desk has staff standing by to help with concierge services and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a conference center, coffee/tea in a common area, and a banquet hall.
Guests can expect to find free WiFi and 55-inch Smart TVs with digital channels and first-run movies. Bathrooms offer hair dryers and designer toiletries, and beds are dressed in Frette Italian sheets. Other amenities include iPod docks, minibars, and electric kettles. Change of towels is available on request.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 20 per night; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite self parking (max 1 space per unit)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to noon for a fee: USD 4 to 12 for adults and USD 4 to 12 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Elsie's Daughter
  • The Caboose

Things to do

  • Bicycle tours
  • Helicopter/airplane tours
  • Outdoor pool

Family friendly

  • Fenced pool
  • Outdoor pool
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • Conference center (3,200 square feet of space)

Outdoors

  • Firepit
  • Garden
  • In a nature reserve
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (52 inch wide door)
  • Hand-held showerhead
  • Hardwood flooring in public areas
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Ballroom
  • Banquet hall
  • Beaux Arts architecture
  • Designated smoking areas (fines apply)
  • Renovated entire property - October 2023

Room amenities

Bedroom

  • Frette Italian sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels
  • First-run movies
  • Hulu
  • iPod dock
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • Electric kettle
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Heating
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50 per accommodation, per stay, plus a one-time cleaning fee of USD 150.00 and a deposit of USD 50.00 per stay
  • Dogs only
  • 2 total (50 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for to-go breakfast: approximately USD 4.00 to 12.00 for adults, and USD 4.00 to 12.00 for children
  • Uncovered self parking fee: USD 20 per night (in/out privileges)
  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 50 per accommodation, per stay plus USD 150.00 one-time cleaning fee
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
  • Check-in: 3:00 PM—-3:00 AM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? For a fee, this property offers self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

The Chalet At The Choo Choo
The Hotel Chalet at The Choo Choo Hotel
The Hotel Chalet at The Choo Choo Chattanooga
The Hotel Chalet at The Choo Choo Hotel Chattanooga

Frequently asked questions

Is free cancellation available at The Hotel Chalet at The Choo Choo?

The Hotel Chalet at The Choo Choo offers free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on our site.

How much does it cost to stay at The Hotel Chalet at The Choo Choo?

As of Apr 15, 2026, prices found for a 1-night stay for 2 adults at The Hotel Chalet at The Choo Choo on May 3, 2026 start from $131, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to The Hotel Chalet at The Choo Choo?

This hotel is situated in Downtown Chattanooga within a 10-minute walk of Chattanooga Choo Choo Historic District and Songbirds Guitar Museum. You'll also find Tennessee Aquarium and Lookout Mountain Incline Railway within a short drive.

Does The Hotel Chalet at The Choo Choo have a casino on the premises?

No, The Hotel Chalet at The Choo Choo doesn't have a casino.

Is there an indoor pool at The Hotel Chalet at The Choo Choo?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 7:00 AM and 10:00 PM.

Does The Hotel Chalet at The Choo Choo have a restaurant with a breakfast menu?

Yes, The Hotel Chalet at The Choo Choo serves to-go breakfast for a surcharge each morning at Elsie's Daughter.

Does The Hotel Chalet at The Choo Choo allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at The Hotel Chalet at The Choo Choo for a fee of USD 50 per accommodation, per stay. The property also provides food and water bowls. A deposit of USD 50.00 per stay is collected.

What is the closest airport to The Hotel Chalet at The Choo Choo?

The closest major airport to The Hotel Chalet at The Choo Choo is Chattanooga Metropolitan Airport (CHA), which is 12.8 mi away (20 minutes by car).

Does The Hotel Chalet at The Choo Choo offer wedding services?

There are wedding services available at The Hotel Chalet at The Choo Choo if that's in your vacation plans.

The Hotel Chalet at The Choo Choo Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1553 out of 1919 reviews
Rating 8 - Good. 236 out of 1919 reviews
Rating 6 - Okay. 81 out of 1919 reviews
Rating 4 - Poor. 25 out of 1919 reviews
Rating 2 - Terrible. 24 out of 1919 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Rachel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nicely updated hotel with great restaurants nearby.
Stayed 1 night in Dec 2025

10/10 Excellent

David

Stayed 1 night in Jan 2026

10/10 Excellent

MARIA

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful kind staff. Great location and room was fabulous!
Stayed 1 night in Jan 2026

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and friendly staff. Will definitely stay here again.
Stayed 1 night in Jan 2026

10/10 Excellent

Mackenzie

Liked: Cleanliness, staff & service, amenities
Really tickled my pickle! My little gerkin loved it here.
Stayed 3 nights in Jan 2026

10/10 Excellent

Caitlin

Stayed 1 night in Jan 2026

10/10 Excellent

Britney

Stayed 2 nights in Jan 2026

10/10 Excellent

Jason

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely nothing to complain about! Great staff and room was amazing! Will be staying here again!
Stayed 1 night in Jan 2026

10/10 Excellent

Katharine

Traveled with family
Liked: Cleanliness, staff & service, amenities
Beautiful
Stayed 1 night in Dec 2025

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and Excellent rooms
Stayed 1 night in Jan 2026

8/10 Good

Carolyn

Traveled with family
Liked: Staff & service
The atmosphere was great and so was the staff
Stayed 3 nights in Dec 2025

10/10 Excellent

Barbara

Traveled with family
Liked: Cleanliness, staff & service
Check in was smooth. The room was ready when we arrived. The room decor is beautiful. Staff have been helpful. I lost my room key at a restaurant and the next day my son locked us out of the room, but the staff didn't seem annoyed amd replaced the keys
Stayed 3 nights in Jan 2026

10/10 Excellent

MICHELLE

Liked: Cleanliness, amenities, property conditions & facilities
Great staff and a beautiful hotel.
Stayed 1 night in Jan 2026

10/10 Excellent

Christina, ROUND HILL

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Such a beautiful room. The smallest details are not overlooked. They offer you robes to wear, have shower caps, and makeup remover wipes. The furnishings look like they are out of the 1940s. Plenty of places to eat. The staff is very nice and welcoming. Would definitely stay there again.
Stayed 1 night in Jan 2026

8/10 Good

Nicole

Liked: Cleanliness, staff & service, amenities
The train car was so cool. It was beautifully designed and decorated. The bathroom was very spacious. The heated floors were unexpected but a lovely touch, especially at night and early in the morning. We will definitely be back.
Stayed 2 nights in Jan 2026

8/10 Good

Taylor

Stayed 2 nights in Jan 2026

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing!
Stayed 2 nights in Jan 2026

10/10 Excellent

Laura

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in a fun, safe neighborhood. It is de orated thoughtfully and tastefully with real wood furnishings and a mix of old and modern artwork. The bed was comfortable.
Stayed 1 night in Jan 2026

10/10 Excellent

Cheryl

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were beautiful! Very comfortable beds. Very clean.
Stayed 1 night in Jan 2026

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, amenities
Clean wonderful rooms...comfortable beds and friendly staff
Stayed 1 night in Dec 2025

10/10 Excellent

Angela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Very nice decor- feels like you are in an old train car! Sweet romantic get away.
Stayed 1 night in Dec 2025

10/10 Excellent

robin

Business traveler
Liked: Cleanliness, staff & service, amenities
The staff was very nice especially Trey who checked us in.
Stayed 2 nights in Dec 2025

8/10 Good

Steven, Birmingham

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel. Friendly staff
Stayed 2 nights in Dec 2025

10/10 Excellent

Lidia

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff are very professional and helpful, the rooms are very clean and the bed was excellent slept like a baby.
Stayed 4 nights in Dec 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities
Extremely nice staff, very clean. Eclectic. Enjoyed
Stayed 2 nights in Dec 2025