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The Hotel Chalet at The Choo Choo

4.0 star property
Beaux Arts hotel with a 24-hour front desk and a coffee shop
VIP Access

Choose dates to view prices

Photo gallery for The Hotel Chalet at The Choo Choo

Dinner and brunch served, Fusion cuisine
Creator video - submitted by The Guided Travels
Reception
Suite MacArthur | Frette Italian sheets, premium bedding, minibar, in-room safe
Business center

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available

Explore the area

View in a map
92 Choo Choo Ave, Chattanooga, TN, 37408
  • Place, Chattanooga Choo Choo Historic District
    ‪1 min walk‬
  • Place, University of Tennessee at Chattanooga
    ‪11 min walk‬
  • Place, Chattanooga Convention Center
    ‪14 min walk‬
  • Airport, Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪13 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Chalet King Accessible

Frette Italian sheets, premium bedding, minibar, in-room safe

Chalet King Accessible

9.2 out of 10
Wonderful
(5 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Chalet King

Frette Italian sheets, premium bedding, minibar, in-room safe

Chalet King

9.4 out of 10
Exceptional
(57 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Chalet 2 Queen Beds Accessible

Frette Italian sheets, premium bedding, minibar, in-room safe

Chalet 2 Queen Beds Accessible

10.0 out of 10
Exceptional
(3 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Chalet 2 Queen Beds

Frette Italian sheets, premium bedding, minibar, in-room safe

Chalet 2 Queen Beds

9.4 out of 10
Exceptional
(37 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Chalet Suite Accessible

Chalet Suite Accessible | Frette Italian sheets, premium bedding, minibar, in-room safe

Chalet Suite Accessible

10.0 out of 10
Exceptional
(3 reviews)
  • 700 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Chalet Suite

Chalet Suite | Frette Italian sheets, premium bedding, minibar, in-room safe

Chalet Suite

10.0 out of 10
Exceptional
(1 review)
  • 700 sq ft
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Suite MacArthur

Suite MacArthur | Frette Italian sheets, premium bedding, minibar, in-room safe

Suite MacArthur

  • 700 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room Sleeper

Frette Italian sheets, premium bedding, minibar, in-room safe

Deluxe Room Sleeper

9.8 out of 10
Exceptional
(23 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Chattanooga

Located in Downtown Chattanooga, The Hotel Chalet at The Choo Choo is adjacent to Chattanooga Choo Choo Historic District and within a 15-minute walk of popular sights like Chattanooga Convention Center. This 4-star hotel has 127 rooms and welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi.

What's nearby

  • Chattanooga Choo Choo Historic District - 1 min walk - 0.0 miles
  • University of Tennessee at Chattanooga - 11 min walk - 0.6 miles
  • Chattanooga Convention Center - 14 min walk - 0.8 miles
  • Tennessee Aquarium - 4 min drive - 1.8 miles
  • Chattanooga Zoo - 4 min drive - 1.3 miles

Getting around

  • Chattanooga Metropolitan Airport (CHA) - 20 min drive

Restaurants

  • ‪The Chattanoogan Hotel, Curio Collection by Hilton - ‬10 min walk
  • ‪Honey Seed - ‬9 min walk
  • ‪Nic & Norman’s - ‬1 min walk
  • ‪Goodfellas Pizzeria - ‬6 min walk
  • ‪The Boneyard - ‬5 min walk

About this property

The Hotel Chalet at The Choo Choo

Beaux Arts hotel with a 24-hour front desk and a coffee shop
Renovated in 2023, The Hotel Chalet at The Choo Choo offers an outdoor pool, free WiFi in public areas, and meeting rooms. Self parking is available for USD 20 per night. The 24-hour front desk has staff standing by to help with luggage storage and concierge services. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a conference center, coffee/tea in a common area, and a garden.
Guests can expect to find free WiFi and 55-inch Smart TVs with digital channels and first-run movies. Bathrooms offer hair dryers and designer toiletries, and beds are dressed in Frette Italian sheets. Other amenities include iPod docks, minibars, and electric kettles. Change of towels is available on request.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 20 per night; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite self parking (max 1 space per unit)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to noon for a fee: USD 4 to 12 for adults and USD 4 to 12 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Elsie's Daughter
  • The Caboose

Things to do

  • Bicycle tours
  • Helicopter/airplane tours
  • Outdoor pool

Family friendly

  • Fenced pool
  • Outdoor pool
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • Conference center (3,200 square feet of space)

Outdoors

  • Firepit
  • Garden
  • In a nature reserve
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (52 inch wide door)
  • Hand-held showerhead
  • Hardwood flooring in public areas
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Ballroom
  • Banquet hall
  • Beaux Arts architecture
  • Designated smoking areas (fines apply)
  • Renovated entire property - October 2023

Room amenities

Bedroom

  • Frette Italian sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels
  • First-run movies
  • Hulu
  • iPod dock
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • Electric kettle
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Heating
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50 per accommodation, per stay, plus a one-time cleaning fee of USD 150.00 and a deposit of USD 50.00 per stay
  • Dogs only
  • 2 total (50 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for to-go breakfast: approximately USD 4.00 to 12.00 for adults, and USD 4.00 to 12.00 for children
  • Uncovered self parking fee: USD 20 per night (in/out privileges)
  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 50 per accommodation, per stay plus USD 150.00 one-time cleaning fee
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
  • Check-in: 3:00 PM—-3:00 AM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? For a fee, this property offers self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

The Chalet At The Choo Choo
The Hotel Chalet at The Choo Choo Hotel
The Hotel Chalet at The Choo Choo Chattanooga
The Hotel Chalet at The Choo Choo Hotel Chattanooga

Frequently asked questions

Is free cancellation available at The Hotel Chalet at The Choo Choo?

The Hotel Chalet at The Choo Choo offers free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on our site.

How much does it cost to stay at The Hotel Chalet at The Choo Choo?

As of Jan 22, 2026, prices found for a 1-night stay for 2 adults at The Hotel Chalet at The Choo Choo on Feb 16, 2026 start from $88.61, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to The Hotel Chalet at The Choo Choo?

This hotel is situated in Downtown Chattanooga, just steps from Chattanooga Choo Choo Historic District and Chattanooga Whiskey Experimental Distillery, and within a short walk of Songbirds Guitar Museum. You'll also find Tennessee Aquarium and Ruby Falls within a short drive.

Will I be able to park at The Hotel Chalet at The Choo Choo?

Yes, uncovered parking is offered for USD 20 per night with in/out privileges. Though parking is limited per unit, accessible parking is also available. You'll find a max of 1 space per unit.

Does The Hotel Chalet at The Choo Choo have a casino on the premises?

No, The Hotel Chalet at The Choo Choo doesn't have a casino.

Is there an indoor pool at The Hotel Chalet at The Choo Choo?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 7:00 AM and 10:00 PM.

What do couples enjoy most about The Hotel Chalet at The Choo Choo?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and a restaurant with al fresco dining.

Does The Hotel Chalet at The Choo Choo have a hot tub?

No, this hotel doesn't have a spa tub.

Does The Hotel Chalet at The Choo Choo have a restaurant with a breakfast menu?

Yes, The Hotel Chalet at The Choo Choo serves to-go breakfast for a surcharge each morning at Elsie's Daughter.

Does The Hotel Chalet at The Choo Choo allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at The Hotel Chalet at The Choo Choo for a fee of USD 50 per accommodation, per stay. The property also provides food and water bowls. A deposit of USD 50.00 per stay is collected.

Does The Hotel Chalet at The Choo Choo have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to The Hotel Chalet at The Choo Choo?

The closest major airport to The Hotel Chalet at The Choo Choo is Chattanooga Metropolitan Airport (CHA), which is 12.8 mi away (20 minutes by car).

Are there rooms with balconies that I can book at The Hotel Chalet at The Choo Choo?

Yes, some guestrooms at The Hotel Chalet at The Choo Choo offer a patio.

Does The Hotel Chalet at The Choo Choo offer wedding services?

There are wedding services available at The Hotel Chalet at The Choo Choo if that's in your vacation plans.

The Hotel Chalet at The Choo Choo Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1400 out of 1741 reviews
Rating 8 - Good. 219 out of 1741 reviews
Rating 6 - Okay. 75 out of 1741 reviews
Rating 4 - Poor. 25 out of 1741 reviews
Rating 2 - Terrible. 22 out of 1741 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Leslie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel with so many places to visit around the hotel!
Stayed 1 night in Nov 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2025

10/10 Excellent

Bob

Stayed 1 night in Oct 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, quiet, comfortable bed, excellent shower, friendly and helpful staff
Stayed 1 night in Oct 2025

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice. Has a vintage feel to the hotel and rooms. Great location
Stayed 1 night in Oct 2025

8/10 Good

Elizabeth

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

donde lee

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The nostalgic Chattanooga Choo-Choo train display and train car suites added to the experience. Loved the facility upkeep and bathroom design detail (and cleanliness) were top-notch. They have a helpful, friendly staff too. I also recommend the local restaurants and bars 👍👍
Stayed 2 nights in Oct 2025

8/10 Good

Kimberlyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a unique property as it's located in the middle of the general "train station" area. We enjoyed the history of the area and the variety of places to eat within walking distance. Also took advantage of the free electric shuttle to the aquarium area. Notes: We would really have appreciated a location on-site for real breakfast (the coffee area only had pastry). Also our room had a slight moldy smell (perhaps the AC needs to be cleaned) and it was quite dark (bedside lights were too dim to read and we're only 60). Finally, not enough parking -we returned late two of the nights and had to wait for someone to leave so we could park. REALLY enjoyed the outdoor seating by the caboose and loved the young woman playing guitar one night under the stars and lights. We would return if we're able to snag a discounted room.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Alicia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Boutique hotel with excellent staff and the location was perfect for walking to dinner with many dining options.
Stayed 2 nights in Oct 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were very friendly and helpful. Rooms are beautiful and parking was easy
Stayed 2 nights in Oct 2025

10/10 Excellent

Aubrey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything, from the decor to the amenities. Easy to walk to anything you would need and want.
Stayed 1 night in Oct 2025

10/10 Excellent

Vicki

Loved everything about this hotel.
Stayed 1 night in Oct 2025

10/10 Excellent

Cassie

Stayed 2 nights in Oct 2025

10/10 Excellent

jeanne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel. Within walking distance to many activities as well as food choices. Definitely feels like a luxury hotel.
Stayed 1 night in Oct 2025

10/10 Excellent

PATRICIA

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were in a suite for a girls weekend. It was spacious and stocked full of premium liquors. Beautiful view of the courtyard where you could see the train station and depot. Pool is awesome because it is heated here around 80°. Staff was courteous and very helpful. Several fabulous restaurants right around the property. All walkable.
Stayed 5 nights in Oct 2025

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the opportunity to stay at such an iconic hotel in historic Chattanooga. Staying in the old box car was an awesome and memorable experience. The staff was friendly and helpful. We had a light out in the bathroom and I needed to be able to do my makeup as I was getting ready for my wedding, but maintenance came by immediately to bring a new bulb. So much to do in the area, no matter what your reason is for visiting. Overall I would highly recommend staying at this hotel if you’re looking for the “Chattanooga experience”.
Stayed 2 nights in Oct 2025

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was great - except for one thing. The entire hotel smelled musty and a little moldy. When I visit Chattanooga, I typically stay at the Moxy. They were booked for the weekend, so I made reservations at the Choo Choo. I stayed there in March and enjoyed my experience. This time the smell of the hotel really affected my husband's sinuses. We even went to the Food City nearby and purchased an air freshener to spray in the room.
Stayed 1 night in Oct 2025

10/10 Excellent

Taylor

Stayed 2 nights in Oct 2025

8/10 Good

Rafael

Traveled with partner
Liked: Cleanliness, staff & service, amenities
I was disappointed with my stay, especially considering the high cost and my expectations for a relaxing experience. Check-in was smooth, and the room itself was clean and nicely decorated. However, the bathroom was a major letdown. Shortly after arriving, we discovered the bathtub was badly clogged — water would quickly fill up while showering. When maintenance arrived, the technician pulled out a large wad of hair from the drain, which was pretty gross. I first tried calling the front desk using the room phone, but it didn’t work. When I finally reached them by cell, I was asked if the issue could wait until morning — which was frustrating, as I obviously wanted it resolved right away. It took about 45 minutes for maintenance to arrive and another 30 minutes to fix the problem, which made it hard to relax after checking in. Additionally, I noticed signs of mold beginning to form on the shower walls, and one of the handle cover plates had come off (I was able to pop it back on myself). After my initial review, I did get a call from the hotel management and they worked things out with me. I won’t share the details but because of the lady on the phone my rating went from a 3 to a 4. To care enough to give me a call really means a lot.
Stayed 1 night in Oct 2025

10/10 Excellent

Della M.

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room decor was beautiful. Excellent, friendly staff. Elsie daughter’s restaurant was amazing.
Stayed 1 night in Oct 2025

10/10 Excellent

Libby

Stayed 1 night in Oct 2025

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful interior! The room and amenities were clean
Stayed 2 nights in Oct 2025

10/10 Excellent

Elizabeth

Stayed 2 nights in Oct 2025