Shower drain clogged with who knows what
The staff was friendly, the room was clean, and the indoor pool was a plus after a long drive. I would definitely stay here again.
Beautiful area and convenient to stores and restaurants.
The room smell very bad, you have to pay 100 security deposit and it is a nightmare to get the refund, called the manager several times and did not get any solution, had to put a claim in My bank account to get the refund also I'll put a claim in the Red roof headquater,
The property was nice but 7min after reserving, I was told by the front desk it was cancelled because he ran the audit. I said, Can I rent a room?. I was told no.
The tv had a guide on channel 1. A microwave you can cook in not just warm stuff up. Very close to everything. Lookout mountain only 4 miles away.
The door was wide open when I got to the room at 7:00 p.m. There was thick candle wax on the vanity, several places on the floor, and the room smelled like smoke. Front desk attendant was friendly.
Great place for Dogs. Easy access to rooms without entering the building first. Very clean.
Close to ruby falls. Did not clean room. Garbage piled up, no towels,
Dirty bedding..ketchup on sheets. Dog hairs on top cover..cockroaches were crawling on the wall ..pee stained towels and urine still in toliet.. long black hairs all over the back of the bathroom door and the wall will not ever stay here if i wouldnt have lost money i would not have even stayed one night
Location was great. Rooms were clean. Beds were comfy. Overall, great stay for the price !
The pool was super warm! We were so happy! The rooms were decent. The staff was very nice!
The only issue is that there is not an elevator to get to the second floor. My daughter and I fell down the stairs several times.
Never will I refer to this property, stay at the hotel I got charged for a room and tried to call and cancel because I accidentally selected wrong area with in 4 min I realized my mistake and called 15 times in a row to cancel no one answered the entire night,the next morning orbitz got in touch with some one explained the situation asking for a refund and they refused horrible
Located in Lookout Valley Neighborhood Association, Red Roof Inn Chattanooga - Lookout Mountain is 2.9 mi (4.7 km) from Ruby Falls and within a 10-minute drive of other popular attractions like Creative Discovery Museum. This 75-room, 3-star hotel welcomes guests with free breakfast, an indoor pool, and free in-room WiFi.
Start your day off right with a free full breakfast, served each morning from 6:30 AM to 9:00 AM.
Guests can expect to find free WiFi. Pillowtop beds grant a restful night's sleep, and bathrooms offer hydromassage showers, hair dryers, and free toiletries. Refrigerators, microwaves, and coffee makers are other standard amenities. Housekeeping is available on request.
Renovated in 2023, Red Roof Inn Chattanooga - Lookout Mountain offers an indoor pool, free WiFi in public areas, and coffee in a common area. If you plan to drive, free parking is available. Front-desk staff are standing by 24/7 to assist with any requests. Additional amenities include laundry facilities, a TV in a common area, and a vending machine.
Shower drain clogged with who knows what
The staff was friendly, the room was clean, and the indoor pool was a plus after a long drive. I would definitely stay here again.
Hello Chantel,It is truly our goal to impress each guest with our service and hospitality. We want to thank you for the remarks pertaining to our staff and room. We hope to see you again to deliver you with a 5 star experience.
Hello Gerald,To see that we were able to provide our guest with such a positive experience is the highest compliment we can receive. Thank you so much for sharing.
Hello Richard,Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.
Beautiful area and convenient to stores and restaurants.
Hello Dawn, It is our main ambition to meet the many different needs of our guests and we are so happy to have met your expectations. We appreciate your kind comments they will serve as an encouragement to the staff to always provide the best to every guest. We hope to impress you again during your next visit and we thank you for sharing your experience.
The room smell very bad, you have to pay 100 security deposit and it is a nightmare to get the refund, called the manager several times and did not get any solution, had to put a claim in My bank account to get the refund also I'll put a claim in the Red roof headquater,
Hello Guest, I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. Thank you for bringing to our attention the odor in your room, with your feedback we can deep clean and return the freshness of our accommodations. We are sorry there was not a solution during your stay. We hope you will give us another chance to provide you with a superior experience the next time your travels bring you back to the area.
Hello Joy, We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.,
The property was nice but 7min after reserving, I was told by the front desk it was cancelled because he ran the audit. I said, Can I rent a room?. I was told no.
Hello Joseph, We appreciate your rating of our hotel and the feedback you have shared pertaining to our front desk and comments about our room. Through guest feedback like yours we are better able to enhance guest experience; so thank you.
The tv had a guide on channel 1. A microwave you can cook in not just warm stuff up. Very close to everything. Lookout mountain only 4 miles away.
Hello William, It means so much to have earned your business. We appreciate the feedback regarding our tv. We hope to see you again and that you will be truly impressed with our continued improvements.
The door was wide open when I got to the room at 7:00 p.m. There was thick candle wax on the vanity, several places on the floor, and the room smelled like smoke. Front desk attendant was friendly.
Hello John, We are sorry to hear about those issues, if it was reported to us during your stay, we would have time to resolve it. We make sure that our cleaners adhere to the guidelines, especially during this pandemic, we would appreciate it if these things can be reported to us as we do not want this to happen again.