The room smell very bad, you have to pay 100 security deposit and it is a nightmare to get the refund, called the manager several times and did not get any solution, had to put a claim in My bank account to get the refund also I'll put a claim in the Red roof headquater,
The property was nice but 7min after reserving, I was told by the front desk it was cancelled because he ran the audit. I said, Can I rent a room?. I was told no.
The tv had a guide on channel 1. A microwave you can cook in not just warm stuff up. Very close to everything. Lookout mountain only 4 miles away.
The door was wide open when I got to the room at 7:00 p.m. There was thick candle wax on the vanity, several places on the floor, and the room smelled like smoke. Front desk attendant was friendly.
Great place for Dogs. Easy access to rooms without entering the building first. Very clean.
Close to ruby falls. Did not clean room. Garbage piled up, no towels,
Dirty bedding..ketchup on sheets. Dog hairs on top cover..cockroaches were crawling on the wall ..pee stained towels and urine still in toliet.. long black hairs all over the back of the bathroom door and the wall will not ever stay here if i wouldnt have lost money i would not have even stayed one night
Location was great. Rooms were clean. Beds were comfy. Overall, great stay for the price !
The pool was super warm! We were so happy! The rooms were decent. The staff was very nice!
The only issue is that there is not an elevator to get to the second floor. My daughter and I fell down the stairs several times.
Never will I refer to this property, stay at the hotel I got charged for a room and tried to call and cancel because I accidentally selected wrong area with in 4 min I realized my mistake and called 15 times in a row to cancel no one answered the entire night,the next morning orbitz got in touch with some one explained the situation asking for a refund and they refused horrible
Very beautiful room and very nice staff. Would definitely stay again.
Nice and quit no issues very friendly staff. will let others know
It was the smallest room I’ve ever seen. Uncomfortable. When we got to the room it was so hot we couldn’t even stay in there right away. The air conditioner was turned off. The owners/workers were all in a huddle at the stairs of the building with their shoes off chatting and wouldn’t even say hello or can we help you open the door. They just stared. I’ll never ever be back there.
Our room was supposed to be a non smoking room and ended up smelling terrible like smoke. The breakfast was slim to none, and nothing felt very clean. The king bed was very hard our stay was just not what we thought for the price. Felt way overpriced for the results. We are disappointed as we were hoping for a romantic getaway for the weekend and felt like it was cut short by the poor quality.
The room was VERY dirty. I understand this is a budget hotel. I’ve stayed at many red roofs before. This takes the cake. A wendy’s Fast food bag was under the bed with FOOD. Lettuce was scattered under one of the beds. A dirty towel was left in the bathroom and hair circled the drain.
Located in Lookout Valley Neighborhood Association, Red Roof Inn Chattanooga - Lookout Mountain is 2.9 mi (4.7 km) from Ruby Falls and within a 10-minute drive of other popular attractions like Creative Discovery Museum. This 76-room hotel has free breakfast along with conveniences like an indoor pool and free in-room WiFi.
Start your day off right with a free full breakfast, served each morning from 6:30 AM to 9:00 AM.
Guests can expect free WiFi and 32-inch LED TVs with cable channels. Bathrooms offer hydromassage showers, hair dryers, and free toiletries. Refrigerators, microwaves, and coffee makers are other standard amenities.
Renovated in 2017, Red Roof Inn Chattanooga - Lookout Mountain offers an indoor pool, free WiFi in public areas, and coffee in a common area. If you plan to drive, free parking is available. Front-desk staff are standing by 24/7 to assist with any requests. Additional amenities include express check-in, free newspapers, and laundry facilities.
The room smell very bad, you have to pay 100 security deposit and it is a nightmare to get the refund, called the manager several times and did not get any solution, had to put a claim in My bank account to get the refund also I'll put a claim in the Red roof headquater,
The property was nice but 7min after reserving, I was told by the front desk it was cancelled because he ran the audit. I said, Can I rent a room?. I was told no.
The tv had a guide on channel 1. A microwave you can cook in not just warm stuff up. Very close to everything. Lookout mountain only 4 miles away.
The door was wide open when I got to the room at 7:00 p.m. There was thick candle wax on the vanity, several places on the floor, and the room smelled like smoke. Front desk attendant was friendly.
Great place for Dogs. Easy access to rooms without entering the building first. Very clean.
Close to ruby falls. Did not clean room. Garbage piled up, no towels,
Dirty bedding..ketchup on sheets. Dog hairs on top cover..cockroaches were crawling on the wall ..pee stained towels and urine still in toliet.. long black hairs all over the back of the bathroom door and the wall will not ever stay here if i wouldnt have lost money i would not have even stayed one night
Location was great. Rooms were clean. Beds were comfy. Overall, great stay for the price !
