Room keys never worked. Had to get desk to open door each time to get in. House keeping never came even though I requested.
Not sure why, but everywhere else was booked. This apparently forced rates up. Very convenient to our business. Walked to eat at Texas Roadhouse. Woke to barking dog in hall outside my room. Breakfast not up to par with other places We stayed in recently in same market.
I spent one night in Main Stay Suites with my 13 year old daughter and three of her friends. For the price, it was a great value to be able to sleep five and eat breakfast in the room. However, the sofa bed where I slept was unbearable. The mattress is so thin that every spring and coil can be felt, and there was no way to make it comfortable. I eventually ended up closing the bed and just sleeping on the sofa. Even the floor would've been more comfortable. But for a basic double room, it was fine. Very clean. Relatively quiet, although the walls seem to be paper thin. I'd probably consider it again, and would make sure everyone in the room was able to get a bed.
The location was good. very convenient. the inside of the hotel was also nice. The room was somewhat small and there were a couple of minor things wrong with the room. i.e. the pocket door for the bathroom was very difficult to close.
Located 1.1 mi (1.8 km) from Hamilton Place Mall, Mainstay Suites Chattanooga is within a 15-minute drive of other popular attractions like Chattanooga Zoo. This 77-room hotel has in-room conveniences like kitchenettes, refrigerators, and microwaves.
The 77 rooms feature kitchenettes with refrigerators, microwaves, stovetops, and dishwashers. TVs come with cable channels, and guests can stay connected with WiFi. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Coffee makers, free local calls, and safes are other standard amenities. Weekly housekeeping is available.
Guests of Mainstay Suites Chattanooga enjoy a health club, free WiFi in public areas, and a meeting room. There's free parking if you drive. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and tours/tickets. Additional amenities include a business center, coffee/tea in a common area, and a computer station.
Thank you for your favorable rating
Room keys never worked. Had to get desk to open door each time to get in. House keeping never came even though I requested.
Thank you for taking the time to review us, and letting me know of the issues you experienced. I will be getting with my staff to make sure this doesn’t happen again. I apologize for the inconvenience, I do hope you’ll give us another try.
Not sure why, but everywhere else was booked. This apparently forced rates up. Very convenient to our business. Walked to eat at Texas Roadhouse. Woke to barking dog in hall outside my room. Breakfast not up to par with other places We stayed in recently in same market.
I spent one night in Main Stay Suites with my 13 year old daughter and three of her friends. For the price, it was a great value to be able to sleep five and eat breakfast in the room. However, the sofa bed where I slept was unbearable. The mattress is so thin that every spring and coil can be felt, and there was no way to make it comfortable. I eventually ended up closing the bed and just sleeping on the sofa. Even the floor would've been more comfortable. But for a basic double room, it was fine. Very clean. Relatively quiet, although the walls seem to be paper thin. I'd probably consider it again, and would make sure everyone in the room was able to get a bed.
The location was good. very convenient. the inside of the hotel was also nice. The room was somewhat small and there were a couple of minor things wrong with the room. i.e. the pocket door for the bathroom was very difficult to close.
Thank you for your favorable rating.