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Hampton Inn & Suites Chattanooga/Downtown

2.5 star property

Choose dates to view prices

Photo gallery for Hampton Inn & Suites Chattanooga/Downtown

Terrace/patio
Bar (on property)
Exterior
Two queens studio special | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Minibar

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
400 Chestnut St, Chattanooga, TN, 37402
  • Place, Creative Discovery Museum
    ‪2 min walk‬
  • Place, AT&T Field
    ‪5 min walk‬
  • Place, Tennessee Aquarium
    ‪6 min walk‬
  • Airport, Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪14 min drive‬

Room options

View all photos for Two queens

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Two queens

9.6 out of 10
Exceptional
(40 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Two queens studio special

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Two queens studio special

  • 300 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Two queens studio suite

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Two queens studio suite

9.2 out of 10
Wonderful
(30 reviews)
  • 480 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

9.4 out of 10
Exceptional
(26 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for King studio suite

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

King studio suite

10.0 out of 10
Exceptional
(5 reviews)
  • 480 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for One King Bed, Non-Smoking, Accessible

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

One King Bed, Non-Smoking, Accessible

9.0 out of 10
Wonderful
(17 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 300 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Non Smoking

9.4 out of 10
Exceptional
(10 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(6 reviews)
  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Non Smoking

9.6 out of 10
Exceptional
(7 reviews)
  • 300 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4

View all photos for Room, 1 King Bed, Accessible

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible

  • Sleeps 2

View all photos for 1 KING MOBILITY/HEARING ACCESS W/TUB NONSMOK

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

1 KING MOBILITY/HEARING ACCESS W/TUB NONSMOK

  • Sleeps 2

View all photos for 2 Queen Beds Nonsmoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

2 Queen Beds Nonsmoking

  • Sleeps 4

View all photos for Two queens

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Two queens

  • Sleeps 4

View all photos for Two queens studio special

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Two queens studio special

  • Sleeps 5

View all photos for Two queens studio suite

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Two queens studio suite

  • Sleeps 5

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

  • Sleeps 2

View all photos for King studio suite

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

King studio suite

  • Sleeps 3

View all photos for One King Bed, Non-Smoking, Accessible

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

One King Bed, Non-Smoking, Accessible

  • Sleeps 2

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 3

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 5

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 3

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 5

View all photos for 2 QUEENS HEARING ACCESSIBLE W/SOFABED NOSMOK

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

2 QUEENS HEARING ACCESSIBLE W/SOFABED NOSMOK

  • Sleeps 5

View all photos for 2 QUEENS MOBILITY/HEARING ACCESS NONSMOKING

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

2 QUEENS MOBILITY/HEARING ACCESS NONSMOKING

  • Sleeps 4

2 Queen Beds Room, Non-Smoking

  • Sleeps 4

2 Qn Beds Studio Ste/Corner Balcony/ Nosmoke

  • Sleeps 5

Guest Room With 1 King Bed And Sofa Bed-Hearing Accessible-Non-Smoking

  • Sleeps 3

King Room-Hearing Accessible-Non-Smoking

  • Sleeps 2

Guest Room With 1 King Bed And Mobility/Hearing Accessible With Tub-Nonsmoking

  • Sleeps 2

1 King Bed Mobility/Hearing Accessible Room With Roll-in Shower-Non-Smoking

  • Sleeps 3

Guest Room With 2 Queen Beds And Sofa Bed-Hearing Accessible-Non Smoking

  • Sleeps 5

Hearing Accessible Room With Two Queen Beds-Non-Smoking

  • Sleeps 4

Room With 2 Queen Beds, Mobility And Hearing Accessible, Non-Smoking

  • Sleeps 5

King Room-Non-Smoking

  • Sleeps 2

View all photos for 1 King Bed Non-Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

1 King Bed Non-Smoking

  • Sleeps 2

View all photos for 1 King Hearing Accessible Non-Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

1 King Hearing Accessible Non-Smoking

  • Sleeps 2

View all photos for 1 King Mobility Hearing Accessible with Tub Non-Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

1 King Mobility Hearing Accessible with Tub Non-Smoking

  • Sleeps 2

View all photos for 2 Queen Hearing Accessible Non-Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

2 Queen Hearing Accessible Non-Smoking

  • Sleeps 4

View all photos for 2 Queen Studio Special Non-Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

2 Queen Studio Special Non-Smoking

  • Sleeps 4

View all photos for 2 Queen Studio Suite Non-Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

2 Queen Studio Suite Non-Smoking

  • Sleeps 4

2 Queen Beds, Studio Suite, Non-Smoking

  • Sleeps 5

King Studio Suite-Non-Smoking

  • Sleeps 3

View all photos for 1 King Bed Nonsmoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

1 King Bed Nonsmoking

  • Sleeps 2

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About the neighborhood

Chattanooga

Located in Downtown Chattanooga, Hampton Inn & Suites Chattanooga/Downtown is adjacent to Creative Discovery Museum and within a 5-minute walk of AT&T Field. This 134-room hotel has free breakfast along with conveniences like an outdoor pool and an indoor pool.

What's nearby

  • Creative Discovery Museum - 2 min walk - 0.1 miles
  • AT&T Field - 5 min walk - 0.3 miles
  • Tivoli Theatre - 5 min walk - 0.3 miles
  • Tennessee Aquarium - 6 min walk - 0.4 miles
  • Chattanooga Convention Center - 14 min walk - 0.8 miles

Getting around

  • Chattanooga Metropolitan Airport (CHA) - 23 min drive

Restaurants

  • ‪City Cafe Diner - ‬3 min walk
  • ‪Hair of the Dog Pub - ‬3 min walk
  • ‪Ben & Jerry's - ‬5 min walk
  • ‪Mellow Mushroom - ‬4 min walk
  • ‪Riverport Grille - ‬4 min walk

About this property

Hampton Inn & Suites Chattanooga/Downtown

Hampton Inn & Suites Chattanooga/Downtown features an indoor pool, an outdoor pool, and a gym. Self parking is available for USD 18 per day. Front-desk staff can answer questions 24/7, and assist with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include free WiFi in public areas, conference space, and a 24-hour business center.
Guests can expect flat-screen TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Microwaves, coffee makers, and free local calls are also available. Housekeeping is available on request.
An indoor pool and an outdoor pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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May 25 - May 26
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 18 per day; includes in/out privileges)
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Bend

Things to do

  • Gym
  • Heated pool
  • Indoor pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 24-hour business center
  • 398 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2011
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime

Contactless check-in available

Express check-in available

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per accommodation, per stay
  • Dogs and cats only
  • 2 total pets
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Covered self parking fee: USD 18 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 4:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • Noise-free rooms can't be guaranteed.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Chattanooga/Downtown

Hampton Inn Hotel Chattanooga/Downtown

Hampton Inn Chattanooga/Downtown Hotel Chattanooga

Hampton Inn Chattanooga/Downtown Hotel

Hampton Inn Chattanooga/Downtown Chattanooga

Hampton Inn Suites Chattanooga/Downtown

Hampton Inn Chattanooga

Hampton & Suites Chattanooga

Hampton Inn & Suites Chattanooga/Downtown Hotel

Hampton Inn & Suites Chattanooga/Downtown Chattanooga

Hampton Inn & Suites Chattanooga/Downtown Hotel Chattanooga

Frequently asked questions

Is a free cancellation option available at Hampton Inn & Suites Chattanooga/Downtown?

Hampton Inn & Suites Chattanooga/Downtown offers free cancellation on some room rates. For additional details, take a look at the cancellation policy on our site.

How much does it cost to stay at Hampton Inn & Suites Chattanooga/Downtown?

As of May 21, 2026, prices found for a 1-night stay for 2 adults at Hampton Inn & Suites Chattanooga/Downtown on May 28, 2026 start from $153, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Hampton Inn & Suites Chattanooga/Downtown?

This hotel is situated in Downtown Chattanooga, just steps from Creative Discovery Museum and AT&T Field, and within a short walk of Tennessee Aquarium. You'll also find Chattanooga Choo Choo Historic District and Lookout Mountain Incline Railway within a short drive.

Is parking available on site at Hampton Inn & Suites Chattanooga/Downtown?

Yes, covered parking is offered for USD 18 per day with in/out privileges. Though parking is limited parking, an electric car charging station and wheelchair-accessible van parking are also available.

Does Hampton Inn & Suites Chattanooga/Downtown include a casino?

No, Hampton Inn & Suites Chattanooga/Downtown doesn't have a casino.

Will I find an indoor pool at Hampton Inn & Suites Chattanooga/Downtown?

Yes, this hotel has an indoor pool along with an outdoor pool. Guests have pool access between 6:00 AM and 10:00 PM.

Is Hampton Inn & Suites Chattanooga/Downtown a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like streaming services and free wired internet as well as an outdoor pool.

Are there hot tubs at Hampton Inn & Suites Chattanooga/Downtown?

No, but this hotel does have a heated pool.

Does Hampton Inn & Suites Chattanooga/Downtown have a restaurant with a breakfast menu?

Yes, Hampton Inn & Suites Chattanooga/Downtown serves free buffet breakfast at The Bend each morning.

Will Hampton Inn & Suites Chattanooga/Downtown allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Hampton Inn & Suites Chattanooga/Downtown for a fee of USD 75 per accommodation, per stay.

Are there connecting rooms at Hampton Inn & Suites Chattanooga/Downtown?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from Hampton Inn & Suites Chattanooga/Downtown?

The closest major airport to Hampton Inn & Suites Chattanooga/Downtown is Chattanooga Metropolitan Airport (CHA), which is 8.5 mi away (23 minutes by car).

Are there rooms with balconies that I can book at Hampton Inn & Suites Chattanooga/Downtown?

Yes, some guestrooms at Hampton Inn & Suites Chattanooga/Downtown offer a balcony.

Hampton Inn & Suites Chattanooga/Downtown Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 604 out of 1002 reviews
Rating 8 - Good. 247 out of 1002 reviews
Rating 6 - Okay. 91 out of 1002 reviews
Rating 4 - Poor. 30 out of 1002 reviews
Rating 2 - Terrible. 30 out of 1002 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Shane

Liked: Cleanliness, staff & service, amenities
The location was fantastic! The room was clean. Negative was we could here everything that was happening in the hall and as we walked down the hall we could here inside the other rooms.
Stayed 1 night in Feb 2026

10/10 Excellent

Casey

Stayed 2 nights in Feb 2026

8/10 Good

Roger

Stayed 1 night in Feb 2026

8/10 Good

Arren

Traveled with family
Liked: Cleanliness, staff & service, amenities
Staff was kind. Food was good. Rooms were clean. We enjoyed standing outside in front of the fire.
Stayed 2 nights in Feb 2026

2/10 Terrible

Sean

Bad surprises! They will add $18 per day to your bill for parking with no mention of this upon check in out from the booking website. Very non transparent. Lobby under construction and no mention of this either! Breakfast served in the lobby construction zone, full of dust. Manager very unprofessional and unwilling to rectify issues with ease. BOTTOM LINE: there are many hotels in the area... give your hard earned money to a different company.
Stayed 1 night in Feb 2026

8/10 Good

Arren

Traveled with family
Liked: Cleanliness, staff & service, amenities
Everyone was kind and very helpful.
Stayed 2 nights in Nov 2025

10/10 Excellent

Lester

Liked: Cleanliness, staff & service, amenities
staff was friendly and curt
Stayed 1 night in Feb 2026

10/10 Excellent

Arnie

Stayed 1 night in Jan 2026

6/10 Okay

Thomas

Liked: Cleanliness
Disliked: Staff & service
Room was good. Staff did not seem like they wanted to be there. Had to wait for someone to show up at the front desk when we were checking in and out. Parking is weird and we didn't see an easy way to get from your car back into the hotel, had to carry our bags up 2 flights of stairs.
Stayed 1 night in Jan 2026

6/10 Okay

Ray

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Room was nice. Clean and neat. Other amenities are not available due to remodeling - not disclosed when booked on Travelocity. The hot breakfast was complimentary but very limited.
Stayed 1 night in Jan 2026

10/10 Excellent

HELEN

Stayed 1 night in Jan 2026

8/10 Good

annette

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean and liked that you were able to log in to Netflix on the TV.
Stayed 4 nights in Jan 2026

2/10 Terrible

Carter

Traveled with partner
Liked: Amenities
Disliked: Property conditions & facilities
Breakfast was served on the second floor. Had to go down to the first floor for coffee. Construction was going on in the lobby with a lot of noise. Was not made aware of this when room was booked.Parking was limited. Room was too small. Was upgraded to a larger space at no charge. Will not stay here again. Would have never thought the Hampton would be this way. We were so disappointed that we didn't stay for the second night 😞.
Stayed 2 nights in Dec 2025

10/10 Excellent

Amber

Traveled with family and small children
Liked: Cleanliness, amenities
The hotel is very clean. The staff is very very kind and helpful! It’s convenient to all the fun we had planned and great restaurants around.
Stayed 1 night in Dec 2025

10/10 Excellent

Jason

Traveled with family and small children
Liked: Cleanliness, amenities
Clean rooms and hotel. The staff were so so friendly and helpful! Our only complaint is that the parking fee per night is not listed on any third party websites. We loved our stay with this hotel and will book again with them.
Stayed 2 nights in Dec 2025

4/10 Poor

Nick

Disliked: Amenities, property conditions & facilities
Major construction at this facility. They should’ve just shut the whole place down, done the construction and then open back up. There was only one elevator working. Not enough room for everybody to eat breakfast. The construction workers were working in front of the working elevator at one point.
Stayed 2 nights in Dec 2025

2/10 Terrible

Kelly

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The entire lobby was under construction and Expedia failed to mention this when booking. The lobby was nonexistent because it was surrounded with wall to floor tarps and loud jack hammers. There was a make shift desk to check in, but you couldn’t even hear the person. I would have appreciated being informed of the construction and that I wouldn’t be able to use the first floor of the hotel, when making my decision on places to stay.
Stayed 1 night in Dec 2025

2/10 Terrible

Anthony

Traveled with family
Disliked: Staff & service, property conditions & facilities
Major construction Couldn't accommodate parking Had to go to new hotel
Stayed 1 night in Dec 2025

10/10 Excellent

Rolando

Stayed 2 nights in Dec 2025

6/10 Okay

MICHAEL

Traveled with family and small children
Liked: Staff & service
Hotel was going under construction and only One elevator was working
Stayed 3 nights in Dec 2025

4/10 Poor

Adam

Stayed 1 night in Dec 2025

10/10 Excellent

Chandra

Traveled with family
Liked: Cleanliness, staff & service, amenities
Everything' was fine
Stayed 1 night in Dec 2025

8/10 Good

Andrew

Traveled with family
Liked: Cleanliness, staff & service
The street outside was loud at night. Unable to lock balcony door.
Stayed 2 nights in Dec 2025

8/10 Good

kevin

Stayed 1 night in Dec 2025

2/10 Terrible

JOHN, Sautee Nacoochee

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We were informed the morning of check in that they were remodeling and the lobby was closed and the breakfast bar was very limited. Noisy, dusty and loud. If we had know this sooner we would have found somewhere else to stay.
Stayed 2 nights in Dec 2025

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