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Holiday Inn Express East Ridge

2.5 out of 5.0

Recent guest reviews

I have stayed at this hotel while travelling 3 times this year. Each stay has been very pleasant and met all my expectations. the only criticism I have is that the bathroom in room 313 needs some updating. I have high regard for the staff at this hotel. Everyone is always very friendly and helpful. JP/PR

We stayed at the hotel as part of family vacation (four kids) to Tennessee. We visited Ruby Falls, Lookout Mountain and did the Incline Railway. The hotel was across town (15 minutes) from these venues. The hotel pool was average. There was no hot tub. The continental breakfast was hot and very good. Overall, I would recommend this hotel.

Good visit. Friendly staff. Attended for marathon.

This hotel was conveniently located near I-75 and several restaurants. It was very clean and the staff were friendly and helpful during check-in. I would stay here again,

hotel was decent - nearby shopping/eating options were limited.

Good motel - excellent value. I was pleasantly surprised by the hot breakfast -- eggs, turkey sausage -- not just cold juice and pastries.

Stayed at this hotel when I was in town for business. Room was clean, staff was friendly, and the breakfast was excellent.

We stayed one night while travelling from Chicago to Florida. The room was clean and ready to go. The staff was helpful. The free breakfast was fine. Stayed here before and would stay again.

Had several problems during our one night stay. Toilet seat loose and ready to fall off, , shower rod broken and had to try and hold shower curtain closed while taking shower, the worst thing that happened was getting a call from the front desk at 1:30 in the morning telling us we needed to keep the noise down. The problem was we had been a sleep for three hours. Before calling a room and waking someone up in the middle of the night, make sure you have the correct room. Never did really get back to sleep. Hard to adjust tempature in the room with no thermostat on the heating and cooling unit. Unit also made a lot of noise. Breakfast was not up to par, have had better in hotels costing half as much. Over all not worth the extra cost over less expensive hotels in the area

Great staff, perfect location at exit 1. Best continental Breakfast in the south.

Hotel was very clean. Cant beat the free breakfast. Martha an employee that was taking care of the breakfast buffet worked extremly hard and was very friendly. Location was great 15 to 20 minutes from chattanoogas ruby falls etc. Would stay there again without a second thought

The hotel room was nice but I didn't like the room view of the roof of building.

The staff was friendly. The room was clean and the beds were comfortable. The breakfast was alright. The hotel is about 10 minutes from downtown.

This hotel is close to all attractions in the Chattanooga area. Although I was there on business, many families were registered also.

It was very nice for the price! The beds were very comfortable. The breakfast was good too. The front office clerk was very nice. If we go back soon, we will definitely stay there again.

One of the best hotels we have ever stayed in. Breakfast in the morning was very good with hot cinnamon rolls and biscuits and gravy. Nice clean rooms. Very comfortable. Highly recommend.

The personnel at this hotel were exceptionally helpful and friendly. For the complimentary breakfast I expected cold pastry and cereal but I was wrong. A very pleasant lady assembled a wide variety of cold and hot breakfast selections, and she chatted with us. I was so impressed. Eating options in the in-room folder included a BBQ site very close. A day later and my wife and I are still talking about the fantastic food and people at this very quaint and warm eatery.

I attended meetings off site. The room was clean. Service was good after the first evening when no one was available at the desk for 15 minutes I tried phone and in person. The internet was deplorably slow when and if you could get it. I will not stay there again because of this.

We needed to find a hotel that is between the lake (where we were to attend a wedding) and downtown Chattanooga (fun events for the family). This hotel is located just off interstate and is convenient to both. We don't travel much, so we selected this hotel by reading reviews on [...], and I can say that the good comments are all valid! We will definitely stay here again.

Attended a Joyce Meyer conference. No complaints.

Room options

Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Suite, 1 King Bed with Sofa bed, Non Smoking

King 1 | Sleeps 4

Standard Room, Non Smoking

King 1 | Queen 1 | Sleeps 2

Deluxe Room, Non Smoking

King 1 | Queen 1 | Sleeps 2

Guest reviews for Holiday Inn Express East Ridge

Couples (5) Business (7) Family (10) Friends (2)
4

stay on sept. 1

Couples

I have stayed at this hotel while travelling 3 times this year. Each stay has been very pleasant and met all my expectations. the only criticism I have is that the bathroom in room 313 needs some updating. I have high regard for the staff at this hotel. Everyone is always very friendly and helpful. JP/PR

By on Sep 6, 2015

4

awesome trip to ruby falls

Families

We stayed at the hotel as part of family vacation (four kids) to Tennessee. We visited Ruby Falls, Lookout Mountain and did the Incline Railway. The hotel was across town (15 minutes) from these venues. The hotel pool was average. There was no hot tub. The continental breakfast was hot and very good. Overall, I would recommend this hotel.

By on Jan 6, 2015

5

great visit!

Families

Good visit. Friendly staff. Attended for marathon.

By on Oct 20, 2014

4

nice hotel

BusinessTravelers

This hotel was conveniently located near I-75 and several restaurants. It was very clean and the staff were friendly and helpful during check-in. I would stay here again,

By on Jul 25, 2014

3

decent

BusinessTravelers

hotel was decent - nearby shopping/eating options were limited.

By on May 26, 2014

3

pleasant stay

Families

Good motel - excellent value. I was pleasantly surprised by the hot breakfast -- eggs, turkey sausage -- not just cold juice and pastries.

By on May 25, 2014

5

very nice hotel

BusinessTravelers

Stayed at this hotel when I was in town for business. Room was clean, staff was friendly, and the breakfast was excellent.

By on Mar 5, 2014

4

florida visit

Families

We stayed one night while travelling from Chicago to Florida. The room was clean and ready to go. The staff was helpful. The free breakfast was fine. Stayed here before and would stay again.

By on Jan 2, 2014

3

just ok

Couples

Had several problems during our one night stay. Toilet seat loose and ready to fall off, , shower rod broken and had to try and hold shower curtain closed while taking shower, the worst thing that happened was getting a call from the front desk at 1:30 in the morning telling us we needed to keep the noise down. The problem was we had been a sleep for three hours. Before calling a room and waking someone up in the middle of the night, make sure you have the correct room. Never did really get back to sleep. Hard to adjust tempature in the room with no thermostat on the heating and cooling unit. Unit also made a lot of noise. Breakfast was not up to par, have had better in hotels costing half as much. Over all not worth the extra cost over less expensive hotels in the area

By on Dec 1, 2013

5

great breakfast!

Families

Great staff, perfect location at exit 1. Best continental Breakfast in the south.

By on Jul 21, 2013