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Recent guest reviews

Our room wasn’t ready when we checked in at 11:30pm. The desk guy had to check of there we clean rooms. Short staffed. Only one guy and it was busy. It seemed maybe someone had left kids unattended in a room next to ours. They were slamming doors and yelling at 12:30am. Possible cleaning staff kids, as all the cleaning bins were in the hall at midnight. The room was cleaned but smelled very weird like mildew, very strong odor. Wouldn’t stay here again.

This is probably the worst hotel we have ever stayed at. Our first room had rat poop in the air conditioner, the ice maker on our floor did not work, there was no breakfast (not even grab-and-go) and no pool, despite being listed as amenities on the website. Yes, we are aware of precautions during COVID, but these should be clearly listed as “not available” or “closed” when you make the reservation. The breakfast and pool amenities were deciding factors when we made the reservation.

This is probably the worst hotel we have ever stayed at. Our first room had rat poop in the air conditioner, the ice maker on our floor did not work, there was no breakfast (not even grab-and-go) and no pool, despite being listed as amenities on the website. Yes, we are aware of precautions during COVID, but these should be clearly listed as “not available” or “closed” when you make the reservation. The breakfast and pool amenities were deciding factors when we made the reservation.

Very disappointed. Stay away from that place! Ants and cockroaches in the room. When I booked I payed attention to have breakfast included when we checked in we were told breakfast will not be served any ways and money is not refundable .

Didn’t appreciate the room smelled like cigarette smoke was coming through the vents; staff unhelpful every time asked; bubbles would come up through the drain in the bathroom floor...not a good experience.

No lotion offered with shampoo and conditioner and when I asked the front desk they said they do not have any.

Basic continental breakfast; seating area was hard to navigate if there were many people sitting Pool indoors, but it was very cold There was an emergency and there was no staff that haf CPR training on duty around 9:30pm. Friendly staff. Drink machine charge $2.50 for 20oz bottle Ice machine would barely give you a tray of ice at a time. A/C unit was quite noisy is our room Bed was rather firm and the parking lot lights were so bright it looked like sunlight coming through the curtains.

Area did not appeal. Otherwise, it was fine. I didn’t get room I had requested, 2 beds rather than king. I also didn’t ask about rate when I checked in. Left early am, and charge was 140. When I questioned it, was told it was too late to credit my card. No senior discount or military discounts. Not happy

Nice hotel, good location, reasonable price, friendly staff

I had read a few negative reviews before booking and so had a small concern. However, the folks who wrote the negative reviews must have been staying at a different hotel. I could find no fault. The hotel was clean, the bed was quite comfortable and has a nice duvet, the towels were large and thick. The staff were all genuine and helpful. I believe the hotel is a 2.5 star, but I've stayed in 5 star hotels that were not as nice. The location is very good--about 10 min from Lookout Mountain. I just do NOT understand the few negative reviews other than to say some people will find a way to complain. Oh, and the coffee in the room was better than I expected..

Parker Ln Chattanooga TN

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Laundry facilities

Located in Lookout Valley Neighborhood Association within a mile (2 km) of Tennessee River, Comfort Inn & Suites Lookout Mountain is within a few miles (5 km) of Ruby Falls. This 60-room hotel welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.


Dining

Free buffet breakfast is included with your stay.


Rooms

The 60 rooms have an array of amenities, including microwaves, refrigerators, and coffee makers. Guests can expect to find free WiFi and cable TV. Free local calls, hair dryers, and ironing boards are other standard amenities.


Property features

Guests of Comfort Inn & Suites Lookout Mountain enjoy access to free WiFi in public areas, a meeting room, and a seasonal outdoor pool. If you plan to drive, free parking is available. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. Additional amenities include coffee/tea in a common area, free newspapers, and laundry facilities.

Room options

Room, 1 King Bed with Sofa bed, Accessible, Non Smoking

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Standard Room, 1 King Bed with Sofa bed, Non Smoking

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Standard Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Guest reviews for Comfort Inn & Suites Lookout Mountain

Everyone (6) Couples (2) Family (4)
3
Partner Couples

Our room wasn’t ready when we checked in at 11:30pm. The desk guy had to check of there we clean rooms. Short staffed. Only one guy and it was busy. It seemed maybe someone had left kids unattended in a room next to ours. They were slamming doors and yelling at 12:30am. Possible cleaning staff kids, as all the cleaning bins were in the hall at midnight. The room was cleaned but smelled very weird like mildew, very strong odor. Wouldn’t stay here again.

By on Apr 2, 2021

1
Family with small children

This is probably the worst hotel we have ever stayed at. Our first room had rat poop in the air conditioner, the ice maker on our floor did not work, there was no breakfast (not even grab-and-go) and no pool, despite being listed as amenities on the website. Yes, we are aware of precautions during COVID, but these should be clearly listed as “not available” or “closed” when you make the reservation. The breakfast and pool amenities were deciding factors when we made the reservation.

By , from Denham Springs, LA on Aug 7, 2020

1
Family with small children

This is probably the worst hotel we have ever stayed at. Our first room had rat poop in the air conditioner, the ice maker on our floor did not work, there was no breakfast (not even grab-and-go) and no pool, despite being listed as amenities on the website. Yes, we are aware of precautions during COVID, but these should be clearly listed as “not available” or “closed” when you make the reservation. The breakfast and pool amenities were deciding factors when we made the reservation.

By , from Denham Springs on Aug 7, 2020

1
Family

Very disappointed. Stay away from that place! Ants and cockroaches in the room. When I booked I payed attention to have breakfast included when we checked in we were told breakfast will not be served any ways and money is not refundable .

By , from Chattanooga, TN on Aug 1, 2020

5
Everyone

By on Feb 20, 2020

2
Everyone

Didn’t appreciate the room smelled like cigarette smoke was coming through the vents; staff unhelpful every time asked; bubbles would come up through the drain in the bathroom floor...not a good experience.

By on Oct 14, 2019

5
Everyone

By on Sep 15, 2019

5
Family Family with small children Family

No lotion offered with shampoo and conditioner and when I asked the front desk they said they do not have any.

By on Jun 14, 2019

4
Partner Couples Family

Basic continental breakfast; seating area was hard to navigate if there were many people sitting Pool indoors, but it was very cold There was an emergency and there was no staff that haf CPR training on duty around 9:30pm. Friendly staff. Drink machine charge $2.50 for 20oz bottle Ice machine would barely give you a tray of ice at a time. A/C unit was quite noisy is our room Bed was rather firm and the parking lot lights were so bright it looked like sunlight coming through the curtains.

By on May 21, 2019

3
Everyone

Area did not appeal. Otherwise, it was fine. I didn’t get room I had requested, 2 beds rather than king. I also didn’t ask about rate when I checked in. Left early am, and charge was 140. When I questioned it, was told it was too late to credit my card. No senior discount or military discounts. Not happy

By , from Tupelo, Ms on May 20, 2019

Comfort Inn & Suites Lookout Mountain

3117 Parker Ln, Chattanooga, TN 37419
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