- Charges for extra guests may apply and vary depending on the property's policy.
- A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, are required at check-in.
- Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
- The following credit cards are accepted: American Express, Carte Blanche, Diners Club, Discover, JCB International, MasterCard, and Visa.
- No cribs or infant beds are available.
Holiday Inn Express Hotel & Suites Chattanooga Downtown
2.5 out of 5.0
3.9
out of 5
Average Guest Review
See all 44 reviews
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Recent guest reviews
The hotel offers breakfast to the guests and they have a variety of stuff. It is next to a busy road and you can hear all the cars drive by. So if you wake easily I would not recommend it but I didn't mind the noise. Very clean hotel although somehow they have lady bugs in the hallways. Very nice and comfy bed and clean bathrooms! Definitely enjoined my stay!
This hotel was very convenient to downtown Chattanooga, without being right in the middle of the traffic and congestion. We stayed in room 425 - a King Suite - and it was very comfortable and immaculately clean. The room had a mini fridge and a microwave and a flat-screen TV, as well as two huge windows with pretty decent views of the city (especially at night - you could see the lights of the city but not the construction going on!). Everything was in working order, they provide Bath & Body Works White Citrus toiletries, and a single-serve coffee maker that uses the K-cups (provided). The included breakfast was more than I've seen at most hotel chains - 2 types of yogurt (Greek and regular), milk, boiled eggs, cold cereals, bacon, scrambled eggs, sausage gravy, biscuits, turkey sausage patties, egg white & veggie omelets, pancakes (a really neat machine), bagels, English muffins, toast, muffins, juices, coffee, hot chocolate, oatmeal, grits, even spiced apple cider! The breakfast attendant, Cherry, was so sweet and she kept the breakfast area clean and stocked! The staff were completely awesome! Will, Marquita and Cherry - you can tell that they all take pride in a job well done and they were so friendly and personable! Will was full of tips for sight-seeing and restaurants and was so accommodating for our request for extra bedding for the sofa bed (we had two children sleeping on it and they wanted more covers) - he was wonderful with the kids!
I had hoped that we would be able to walk to the Aquarium, but my husband had surgery on his leg and decided he was not able to walk the short distance so we drove after all. But it was still not too bad a drive, just had to pay to park. Over all, we enjoyed our stay. The staff recommended a restaurant nearby that was very good and reasonable. The breakfast in the hotel was OK, although the biscuits were a little hard, but the cinnamon rolls were excellent. I had chosen a suite, hoping to have two TV's in the room, but there was only one, that was disappointment. Also, the toilet tissue was very thin.
Nice facility and cordial staff. A short walk is required to reach downtown but unlike the closer-in hotels I looked at, this one has self-parking (vs. pricey mandatory valet) and a free breakfast. Was impressed that Hotel Manager circulated breakfast area, introducing herself to guests and taking a sincere interest in what feedback we had to offer about our stay.
Location is far enough from downtown that its difficult to walk from there, especially when crossing interstate ramp traffic. Shuttle from hotel would help, but had to walk to downtown shuttle. Staff was great, breakfast was ok and room wasn't as clean as we would've liked.
I felt like the hotel was in need of some improvements. I stay at Holiday Inn Express hotels across the country regularly and found this one to need some TLC. The carpet was worn, the pillows needed replacing, and the room furniture showed more wear than I would have wanted to see. I am not a hotel snob by any means and can tolerate lots of imperfections. Would I stay here again, probably. But does it need some loving, absolutely. Staff was attentive, but facility needs some attention.
This was a very convenient location. The price was great and the stay was a good experience. I would recommend this hotel to a friend.
The hotel was conveniently located and comfortable. The room could have been a bit cleaner - but overall it was a good experience. The staff was friendly and helpful.
Staying here was a great choice and will do it again. Spent New Years here, great location, very short drive from downtown. All staff were very polite, front desk was very helpful and kind, clean rooms, great breakfast bar, complimentary coffee in the lobby, etc. Only issue was they gave us a bill for parking which we were not aware of. The charge was not much money but unexpected. Otherwise, great experience!
Hotel was nice but right off interstate and nothing in walking distance. It was not near anything practical or of cultural, historical and of entertainment value such as the aquarium, Lookouts baseball, IMAX, or restaurants. The staff was friendly and room was nice, but NOT a good location at all, and spent entirely too much time in taxis!
Clean and convenience location. Easy access from interstate
We arrived two hours after check-in was scheduled, but our room wasn't ready. The staff member said it would only be a 10-15 minute wait. I was really tired and grumpy, so this didn't make me the happiest. For our trouble, we didn't have to pay for parking, which made me feel better. When a long line was formed while we were waiting, the staff member made sure the other guests knew we were here first and took care of us right away. This hotel is located in downtown, so we were really close to the Terminal Brewhouse, which was a really good bar with really good food. Their craft beer was wonderful. We also went to the Hair of the Dog which has really great prices on their alcohol, all the locals seemed to love this place. Just some suggestions if you were looking for a brewery or place to drink. Parking was free at the Terminal Brewhouse, but we paid $5 to park near the Hair of the Dog. $5 isn't too bad and you could pay with your debit card (FYI). We stayed in a king bed suite. The bed was super comfortable, I had no problems sleeping. I picked this hotel because it is pet free. No dog barking at 6am to wake me up (which I have experienced at hotels that are pet friendly). Perfect night of sleep. The free breakfast was pretty good. They had eggs, sausage, biscuits, gravy, cereal, cinnamon rolls, pancakes (pancake machine), and yogurt. Typical hotel breakfast. It was always fresh and the staff kept it stocked as fast as possible.
I chose this hotel based on price, and was surprised at the quality (in a good way). Very clean rooms and bathrooms, good breakfast, very comfortable rooms. Good find.
I expected more from the reviews that I read. The hotel is not really close enough to comfortably walk to downtown attractions. Hot breakfast items were below average for a hotel buffet but they had a nice selection of fruit, cereal and yogurt. Staff were friendly. Nothing stands out as great and the only real negative was all the road traffic just outside the window.
The location is fantastic and you can reach most attractions pretty easily and fastly.
Room too small for 2 Queen beds. TV did not have channels they advertized. Overall not a bad hotel. Very clean.
Nice clean hotel, a good walk from downtown, but convenient to highway exits.
The hotel is conveniently located in downtown Chattanooga. The free city shuttle was only a few blocks from the hotel. The hotel was clean and comfortable. Will stay here again.
It was a pleasant stay with a nice breakfast. Also very quiet.
This is an above average HI Express. Clean rooms, nice lobby, great location. Rates were a little high but I am sure its because it was a busy weekend. Kudos to the staff though. I was in town for a triathlon and they had already scheduled to open he breakfast area at 5am (instead of 7:30) on Sunday morning to accommodate the athletes.
Hotel highlights
- Free buffet breakfast
- Free WiFi in rooms and public areas
- Indoor pool
- Fitness center
Located in Downtown Chattanooga, Holiday Inn Express Hotel & Suites Chattanooga Downtown is within a 10-minute stroll of sights such as Tivoli Theatre and Miller Plaza. This hotel has 92 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi. Centrally located in Chattanooga, the hotel is also a short walk from Chattanooga Convention Center and Chattanooga Regional History Museum.
Dining
Free buffet breakfast is included with your stay.
Rooms
All of Holiday Inn Express Hotel & Suites Chattanooga Downtown's 92 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. 32-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Other standard amenities include free newspapers, free local calls, and ironing boards.
Property features
Guests of Holiday Inn Express Hotel & Suites Chattanooga Downtown have access to an indoor pool, a fitness center, and free WiFi in public areas. Self parking is available for USD 8.00 per night. A multilingual staff is on hand to assist with dry cleaning/laundry and securing valuables. Additional amenities include conference space, a business center, and coffee/tea in a common area.
Guest reviews for Holiday Inn Express Hotel & Suites Chattanooga Downtown
nice staff and very nice room!
Everyone
The hotel offers breakfast to the guests and they have a variety of stuff. It is next to a busy road and you can hear all the cars drive by. So if you wake easily I would not recommend it but I didn't mind the noise. Very clean hotel although somehow they have lady bugs in the hallways. Very nice and comfy bed and clean bathrooms! Definitely enjoined my stay!
comfort and convenience!
Everyone
This hotel was very convenient to downtown Chattanooga, without being right in the middle of the traffic and congestion. We stayed in room 425 - a King Suite - and it was very comfortable and immaculately clean. The room had a mini fridge and a microwave and a flat-screen TV, as well as two huge windows with pretty decent views of the city (especially at night - you could see the lights of the city but not the construction going on!). Everything was in working order, they provide Bath & Body Works White Citrus toiletries, and a single-serve coffee maker that uses the K-cups (provided). The included breakfast was more than I've seen at most hotel chains - 2 types of yogurt (Greek and regular), milk, boiled eggs, cold cereals, bacon, scrambled eggs, sausage gravy, biscuits, turkey sausage patties, egg white & veggie omelets, pancakes (a really neat machine), bagels, English muffins, toast, muffins, juices, coffee, hot chocolate, oatmeal, grits, even spiced apple cider! The breakfast attendant, Cherry, was so sweet and she kept the breakfast area clean and stocked! The staff were completely awesome! Will, Marquita and Cherry - you can tell that they all take pride in a job well done and they were so friendly and personable! Will was full of tips for sight-seeing and restaurants and was so accommodating for our request for extra bedding for the sofa bed (we had two children sleeping on it and they wanted more covers) - he was wonderful with the kids!
Review comment
Rene responded on Jan 2, 2018
Thank you for taking the time to tell us about your experience at Holiday Inn Express CHATTANOOGA DOWNTOWN. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. SInce you recognized Will,Cherry,Marquita, in your comments this review will be shared with the team and they will be recognized
nice hotel, close to the aquarium
Everyone
I had hoped that we would be able to walk to the Aquarium, but my husband had surgery on his leg and decided he was not able to walk the short distance so we drove after all. But it was still not too bad a drive, just had to pay to park. Over all, we enjoyed our stay. The staff recommended a restaurant nearby that was very good and reasonable. The breakfast in the hotel was OK, although the biscuits were a little hard, but the cinnamon rolls were excellent. I had chosen a suite, hoping to have two TV's in the room, but there was only one, that was disappointment. Also, the toilet tissue was very thin.
great choice in chattanooga
Everyone
Nice facility and cordial staff. A short walk is required to reach downtown but unlike the closer-in hotels I looked at, this one has self-parking (vs. pricey mandatory valet) and a free breakfast. Was impressed that Hotel Manager circulated breakfast area, introducing herself to guests and taking a sincere interest in what feedback we had to offer about our stay.
hotel with ok location & breakfast
Everyone
Location is far enough from downtown that its difficult to walk from there, especially when crossing interstate ramp traffic. Shuttle from hotel would help, but had to walk to downtown shuttle. Staff was great, breakfast was ok and room wasn't as clean as we would've liked.
quick trip to chattanooga
Families
I felt like the hotel was in need of some improvements. I stay at Holiday Inn Express hotels across the country regularly and found this one to need some TLC. The carpet was worn, the pillows needed replacing, and the room furniture showed more wear than I would have wanted to see. I am not a hotel snob by any means and can tolerate lots of imperfections. Would I stay here again, probably. But does it need some loving, absolutely. Staff was attentive, but facility needs some attention.
great for a quick notice stay
Singles
This was a very convenient location. The price was great and the stay was a good experience. I would recommend this hotel to a friend.
good trip
Families
The hotel was conveniently located and comfortable. The room could have been a bit cleaner - but overall it was a good experience. The staff was friendly and helpful.
convenient location.
Couples
Staying here was a great choice and will do it again. Spent New Years here, great location, very short drive from downtown. All staff were very polite, front desk was very helpful and kind, clean rooms, great breakfast bar, complimentary coffee in the lobby, etc. Only issue was they gave us a bill for parking which we were not aware of. The charge was not much money but unexpected. Otherwise, great experience!
hotel nice but not convenient to any downtown activities!
Couples
Hotel was nice but right off interstate and nothing in walking distance. It was not near anything practical or of cultural, historical and of entertainment value such as the aquarium, Lookouts baseball, IMAX, or restaurants. The staff was friendly and room was nice, but NOT a good location at all, and spent entirely too much time in taxis!
Thank you for taking the time to tell us about your experience at Holiday Inn Express CHATTANOOGA DOWNTOWN. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.