Expense to value was greatly out of balance. Question construction of hotel...when neighbor doors slam closed the walls shook. Sound carried thru walls at normal sound levels
Parking $15 not included. Hotel is being remodeled. Free wifi.
Not much to do in the area.
The staff was very rude and the room was not clean. The staff were not friendly and unhelpful
The Room was very nice, and the front desk was very attentive. Because of COVID there was no maid service cleaning the rooms during our stay but they were very accommodating in spite of.
Location was perfect! Room was very comfortable. Breakfast was the one thing that could improve.
Location to restaurants and attractions was fine. Parking garage was too close to hotel entry. This made checking in difficult. No free parking. No free internet. No complimentary breakfast. Other hotels offer all these amenities free! Also bathroom door and toilet seat were broken when arrived. Toilet seat was a cheap plastic one and kept breaking!
No safes in the room. The toilet seat was wobbly needed repair. Door to bathroom was glass and your couldn’t leave the light on at night to see where you were going. Should put a night light somewhere.
Great location. Our room wasn’t very cool no matter how we adjusted the thermostat. Staff - from front desk, valet, to housekeeping- were all very friendly.
We had a wonderful stay, great service, great staff and beautiful room!
It is a nice hotel and AMAZING staff. Everyone was the BEST I have experienced recently. The only thing missing was a safe in the room. A safe is usually standard in a hotel this size and price range.
Clean, quiet, comfortable. Great downtown location.
Brett at the front desk made a great first impression on our family during our check-in and that made a world of difference in setting us up for a great experience during our stay. Sadly, having to pay for parking was a big turnoff that would affect our decision in returning.
Room was just average and renovation going on across the hall with constant banging. Pool closed due to renovation. Should really let people know about this before booking. Coffee maker in room, but no coffee, sugar or cups. Expected more out of Marriott.
Staff was attentive, personal and professional. Will return!
Located in Downtown Chattanooga, Chattanooga Marriott Downtown is a short distance from popular attractions such as Chattanooga Convention Center and Creative Discovery Museum. This 3.5-star hotel has 341 guestrooms and offers a 24-hour gym, a 24-hour business center, and a conference center. It's in central Chattanooga and also close to AT&T Field and Tennessee Aquarium.
This hotel serves as home to a bar, along with a restaurant that specializes in American cuisine. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/cafe. Start each morning off right with cooked-to-order breakfast served for a fee.
55-inch Smart TVs come with satellite channels and Netflix, and guests can stay connected with WiFi. Beds sport down comforters and bathrooms offer hydromassage showers, hair dryers, and free toiletries. Other standard amenities include coffee makers, phones, and ironing boards. Change of towels is available on request.
Chattanooga Marriott Downtown features a 24-hour gym, free WiFi in public areas, and a conference center. Valet parking is available for USD 18.00 per day. The front desk is staffed 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a 24-hour business center, express check-in, and express check-out.
Expense to value was greatly out of balance. Question construction of hotel...when neighbor doors slam closed the walls shook. Sound carried thru walls at normal sound levels
Parking $15 not included. Hotel is being remodeled. Free wifi.
Thank you so much for staying with us, we hope to see you again in the near future when the hotel remodel is complete.
Not much to do in the area.
Good Afternoon, Thank you for your response!
The staff was very rude and the room was not clean. The staff were not friendly and unhelpful
I am very sorry you did not have an excellent experience with us during your stay. We have talked to our staff to prevent anything of the sorts in the future Thank you for the feedback.
The Room was very nice, and the front desk was very attentive. Because of COVID there was no maid service cleaning the rooms during our stay but they were very accommodating in spite of.
Thank you for your patronage. We greatly appreciate your feedback, as well as your understanding during this time. We hope to welcome you back to Chattanooga and make your stay Brilliant again!
Location was perfect! Room was very comfortable. Breakfast was the one thing that could improve.
Location to restaurants and attractions was fine. Parking garage was too close to hotel entry. This made checking in difficult. No free parking. No free internet. No complimentary breakfast. Other hotels offer all these amenities free! Also bathroom door and toilet seat were broken when arrived. Toilet seat was a cheap plastic one and kept breaking!
We are sorry to hear you did not enjoy your experience with us. Unfortunately, at a full service hotel extra amenities usually are not included. We will take you comments into consideration and pass your recommendations to the necessary staff.
We appreciate the feedback, we recently purchased the hotel and are in the process of making changes that will hopefully prevent issues like you experienced. We hope you give us another chance to try and redeem ourselves once complete.