Not a good place to stay
We’re not able to sleep at all as music and people moving around all night. Ice machine and pool not operating. Pool was empty and was partly covered by tarp
Very clean and great value!
I had a reservation and even called the hotel since my check in would be late. When I arrived, there was no clean room available. I had to ask for a refund and go to a different hotel in the area. Unacceptable!
The bed was unmade with the dirty sheets left over from the previous guests. There was trash in the trash cans and trash on the floors. Actual urine on the wall in the main room, not the bathroom. Blood stains on the sheets. The toilet was clogged. The shower did not work (handles were broken clean off). We were told that our late checkout at 12pm was okay and then they just WALKED INTO our room at 10:40am which absolutely horrified and embarassed my wife. (we were undressed). I know this sounds too horrible to possibly be true but unfortunately, it is. I have included the photos to prove it. We had no other choice but to stay since it was the 4th of July weekend and everything else was booked. Fortunately we had a blanket in the car that we were able to lay on. We wrapped the pillows in towels so that we did not have to touch those either. In the morning, all we wanted to do was take a shower since we felt so dirty and uncomfortable. We could not even do that since it was broken (just like everything else). We thought that maybe we could just take a quick dip in the pool since it would be better than nothing. When we went outside to the pool, it was covered in a green tarp, cigarette butts, trash and beer cans. If you want a motel where you cannot sleep on the bed, use the toilet, swim in the pool, walk on the floor without your shoes on, take a shower, or expect ANY privacy whatsoever...this is the place for you.
WiFi was weak; worthless
Price was good, I didn't care for the cockroaches. Overall condition of room was dirty, couldn't tell whether bed sheets were fresh
Badly in need of an update. Unable to shower bc the hot water did not work. Mini fridge was dirty; had melted ice cream? In freezer. Water in floor by door upon entering cigarette butts in parking lot. The bed was comfortable and clean.
Nothing at all the room was so dirty. They had tape on most of the furniture and window curtains. Even had tape on the lamps. The restroom was unusable.
First room the laminate floor was missing parts, Cigarette burns all over the bed, body hairs on the sheets (bed was made that way). Moved rooms and found AC didnt work, bugs in the AC, room smelled like an ash tray, paint splatters on the floor and counter tops. I looked like a crack house. Unprofessional night attendant. Wearing baggy sweats and a dirty baggy shirt. seemed irritated to give me a second room even though the place was nearly empty.
Everything was clean. Staff was friendly. Check-in was quick and efficient. The only drawback is we could here people taking outside our room until 12:45am and then the talking started again six hours later.
Nice hotel for the price and good conditions , the rooms good
Stay was great once we were able to get over the strange smell in the 2nd floor hallway. Not sure what it was, but it wasn't pleasant at all. Looked like the 2 end rooms on that floor were being used as storage closets, so i figured it may be some type of cleaning chemical. Staff was very friendly and professional.
Located in East Ridge, Motel 6 East Ridge, TN is within a few miles (5 km) of sights such as Parkridge East Hospital and Brainerd Golf Course. This 85-room motel welcomes guests with conveniences like free in-room WiFi, free self parking, and a 24-hour front desk.
Guests can expect free WiFi and 32-inch LCD TVs with cable channels. Free local calls are also available.
Motel 6 East Ridge, TN features free WiFi in public areas and a vending machine. If you drive, put free parking to good use. Front-desk staff are standing by 24/7 to assist with any requests.
Not a good place to stay
We’re not able to sleep at all as music and people moving around all night. Ice machine and pool not operating. Pool was empty and was partly covered by tarp
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. We hope for the opportunity to improve your experience with us. Please visit again. Lilith #Team6
Very clean and great value!
Thank you for the perfect rating! Lilith #Team6
I had a reservation and even called the hotel since my check in would be late. When I arrived, there was no clean room available. I had to ask for a refund and go to a different hotel in the area. Unacceptable!
Thank you for sharing your review. we would like to apologize for the inconvenience or misunderstanding that may have occurred during your recent stay with regard to your reservations issues. We hope for the opportunity to improve your experience with us. Please visit again. Lilith #Team6
The bed was unmade with the dirty sheets left over from the previous guests. There was trash in the trash cans and trash on the floors. Actual urine on the wall in the main room, not the bathroom. Blood stains on the sheets. The toilet was clogged. The shower did not work (handles were broken clean off). We were told that our late checkout at 12pm was okay and then they just WALKED INTO our room at 10:40am which absolutely horrified and embarassed my wife. (we were undressed). I know this sounds too horrible to possibly be true but unfortunately, it is. I have included the photos to prove it. We had no other choice but to stay since it was the 4th of July weekend and everything else was booked. Fortunately we had a blanket in the car that we were able to lay on. We wrapped the pillows in towels so that we did not have to touch those either. In the morning, all we wanted to do was take a shower since we felt so dirty and uncomfortable. We could not even do that since it was broken (just like everything else). We thought that maybe we could just take a quick dip in the pool since it would be better than nothing. When we went outside to the pool, it was covered in a green tarp, cigarette butts, trash and beer cans. If you want a motel where you cannot sleep on the bed, use the toilet, swim in the pool, walk on the floor without your shoes on, take a shower, or expect ANY privacy whatsoever...this is the place for you.
Thank you for providing your feedback. Your experience is not our standard of service. We appreciate you bringing this to our attention and would like to discuss your experience further. Please us the Contact Us feature on our website to connect with us. Lilith #Team6
WiFi was weak; worthless
On behalf of our entire staff, we thank you for your business and for your comments regarding our wifi . Your voice is so important to us and we hope you'll return so that we may have the opportunity to provide you with a five star experience.
Price was good, I didn't care for the cockroaches. Overall condition of room was dirty, couldn't tell whether bed sheets were fresh
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Nancy Y. #Team6
Badly in need of an update. Unable to shower bc the hot water did not work. Mini fridge was dirty; had melted ice cream? In freezer. Water in floor by door upon entering cigarette butts in parking lot. The bed was comfortable and clean.
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. G6
Nothing at all the room was so dirty. They had tape on most of the furniture and window curtains. Even had tape on the lamps. The restroom was unusable.
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. G6
Hello James, It means everything to us to hear the insights of our guests. Thank you for taking the time to communicate your feedback regarding our hotel. Guest comments such as yours help us to continuously improve. Thank you for your business.