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Recent guest reviews

Very clean, Great service, Convienent location

From the moment i stepped through the doors, I knew it was a clean safe place. All Covid measures are in place. Room was sanitized and sealed.

Perfect location and easy access, very clean and nothing to worry about there

Excellent hotel and checking staff. Also excellent food service and quality.

The hotel itself was good, friendly staff, clean rooms, HOWEVER their beds were so uncomfortable that I couldn’t sleep and woke up with horrible back pain. For a Hilton, and the price, you would expect a comfortable bed! I normally only stay at Hilton’s and never experienced such an uncomfortable bed before. It was like sleeping on the floor or cardboard. Really unhappy with the comfort. Most people on “vacation” want a good night sleep and to relax, this isn’t the case, so if your looking for comfort , be mindful that their beds won’t provide that.

The lobby and the help were great. The room was a little run down.

The staff was super friendly and helpful. Gordon went out of his way to welcome us.

Super nice staff!! Hotel is in a great location. Hotel itself is super clean, nice, up to date rooms.

Didn't do much but got ready to leave and car wouldn't start the deck clerk came out with a battery pack and jumped it for me and wouldn't take any money

It was clean and offered everything it said it did. The only issue we had was the Jacuzzi didnt work properly

We really enjoyed our stay here. It was clean and comfortable. There were restaurants around the hotel, and one on the premises. We only dined there for breakfast, and it was very good. You could order, or eat from the buffet. Amy was one of the waitresses, and she was awesome! They have a bar on site as well, but we didn’t use it. The front desk people were very nice, especially Andrew! He went out of his way to make us feel welcome. If we are ever in that area again, we will for sure stay there. Two thumbs up!

Check in was a breeze. The room was spot on. I would definitely stay again when Chattanooga.

We just stayed one night so didn't have time to use the pool. The area seems very safe. The hotel is convenient to the interstate and every restaurant you can think of. Staff is very friendly and helpful.

The staff was wonderful. Allowed me to check in early because my son was not feeling well. Very clean. Close to shopping and lits of restaurants.

Friendly staff. Nice lobby. Clean rooms. A cut above Hampton Inn, but not as nice as a luxury hotel.

It was spacious! Bed was comfortable. For a woman traveling alone, I felt very safe which is a big plus!

Hotel was great! Service was nice and rooms were very clean!

Took a quick overnight trip to Chattanooga and loved the HGI! I had some problems getting my key card to work on my room, but it was operator error and the staff were very helpful. Only complaint is the pillows were too soft, but I realize that everyone has different tastes. The bed was very comfortable though!

Shallowford Village Dr Chattanooga TN

Hotel highlights

  • Close to Hamilton Place Mall
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining

Hilton Garden Inn Chattanooga/Hamilton Place places you 1.2 mi (1.9 km) from Hamilton Place Mall. This 112-room, 3-star hotel has a restaurant along with conveniences like an indoor pool and a 24-hour fitness center.


Dining

This hotel serves as home to a lobby lounge, along with a restaurant that specializes in American cuisine. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. Full breakfast is offered for a fee each morning from 6:00 AM to 10:00 AM.


Rooms

The 112 rooms are air-conditioned and have an array of amenities, including MP3 docks, microwaves, and refrigerators. Guests can expect 32-inch LCD TVs with digital channels, along with free WiFi and wired Internet. Bathrooms have hair dryers and designer toiletries. Coffee makers, safes, and phones are also standard. Bathrooms are shared.


Property features

At Hilton Garden Inn Chattanooga/Hamilton Place, guests enjoy features like an indoor pool, a 24-hour fitness center, and free WiFi in public areas. You can put free parking to good use if you drive. The 24-hour front desk has staff standing by to help with tours or tickets, securing valuables, and dry cleaning/laundry. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.

Room options

Room, 1 King Bed (Whirlpool)

1 King Bed | Sleeps 2

Junior Suite, 1 King Bed

1 King Bed | Sleeps 3

Standard Room, 1 King Bed, Accessible

1 King Bed | Sleeps 3

Room, 1 King Bed

1 King Bed | Sleeps 3

Guest reviews for Hilton Garden Inn Chattanooga/Hamilton Place

Everyone (8) Couples (14) Business (7) Family (4) Other (2) Friends (1)
5
Family

Very clean, Great service, Convienent location

By on Apr 24, 2021

Review comment responded on Apr 25, 2021

Thanks for staying with us and thanks for the positive feedback. We hope to see you in your future travels.

3
Everyone

By on Apr 17, 2021

Review comment responded on Apr 27, 2021

Thanks for choosing to stay with us and thanks for the feedback. We hope to see you in your future travels.

5
Partner Couples

From the moment i stepped through the doors, I knew it was a clean safe place. All Covid measures are in place. Room was sanitized and sealed.

By on Feb 22, 2021

Review comment responded on Feb 22, 2021

Thanks for staying with us and thanks for the positive feedback. We hope to see you in your future travels.

5
Family

Perfect location and easy access, very clean and nothing to worry about there

By on Feb 5, 2021

Review comment responded on Feb 6, 2021

Thanks for choosing to stay with us and thanks for the positive feedback. We hope to see you in your future travels to the Scenic City.

5
Everyone

Excellent hotel and checking staff. Also excellent food service and quality.

By , from Chicago on Dec 3, 2020

Review comment responded on Dec 3, 2020

Thank you for your stay with us, and providing us with positive feedback! It is great to hear you enjoyed your stay! We hope to see you on your next visit to Chattanooga!

2
Family

The hotel itself was good, friendly staff, clean rooms, HOWEVER their beds were so uncomfortable that I couldn’t sleep and woke up with horrible back pain. For a Hilton, and the price, you would expect a comfortable bed! I normally only stay at Hilton’s and never experienced such an uncomfortable bed before. It was like sleeping on the floor or cardboard. Really unhappy with the comfort. Most people on “vacation” want a good night sleep and to relax, this isn’t the case, so if your looking for comfort , be mindful that their beds won’t provide that.

By , from Alabama on Oct 12, 2020

Review comment responded on Oct 23, 2020

Thanks for staying with us and thanks for the feedback. I do apologize that the beds/mattresses were not to your liking. We do hope to see you in your future travels.

3
Everyone

The lobby and the help were great. The room was a little run down.

By , from Chicago on Oct 5, 2020

Review comment responded on Oct 9, 2020

Thanks for your feedback as we always strive to improve. We look forward to you staying with us again in the future.

4
Friends

The staff was super friendly and helpful. Gordon went out of his way to welcome us.

By on Sep 25, 2020

Review comment responded on Sep 27, 2020

Thanks for the great review. We look forward to seeing you again in the future.

5
Business Business

Super nice staff!! Hotel is in a great location. Hotel itself is super clean, nice, up to date rooms.

By on Jul 20, 2020

Review comment responded on Aug 23, 2020

Thanks for your review. We look forward to seeing you again in the future.

5
Everyone

Didn't do much but got ready to leave and car wouldn't start the deck clerk came out with a battery pack and jumped it for me and wouldn't take any money

By on Jan 4, 2020

Review comment responded on Jan 5, 2020

Thanks for your review and we hope to see you again

Hilton Garden Inn Chattanooga/Hamilton Place

2343 Shallowford Village Dr, Chattanooga, TN 37421
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