Staff was very nice and location is convenient. Just be aware of your surroundings as there’s a presence of homeless people around the area. We brought along our pup and fully prepared to stay in a pet friendly room however, I wasn’t prepared for the odor already existing in the room. It was pretty awful truthfully. Besides the pre existing scent, the room had some cosmetic issues that need to be looked at.
Nice room
Great
Na
Location, convenience and the friendly and accommodating staff
We checked in after midnight. Our desk agent was helpful and appreciative of how tired we were. He made it very easy. Then at breakfast, Suzanne offered great service and cheerfully answered our questions about the area. Thanks for an enjoyable stay!
Everything was perfect!!
Very clean, Great service, Convienent location
From the moment i stepped through the doors, I knew it was a clean safe place. All Covid measures are in place. Room was sanitized and sealed.
Perfect location and easy access, very clean and nothing to worry about there
Excellent hotel and checking staff. Also excellent food service and quality.
The hotel itself was good, friendly staff, clean rooms, HOWEVER their beds were so uncomfortable that I couldn’t sleep and woke up with horrible back pain. For a Hilton, and the price, you would expect a comfortable bed! I normally only stay at Hilton’s and never experienced such an uncomfortable bed before. It was like sleeping on the floor or cardboard. Really unhappy with the comfort. Most people on “vacation” want a good night sleep and to relax, this isn’t the case, so if your looking for comfort , be mindful that their beds won’t provide that.
The lobby and the help were great. The room was a little run down.
The staff was super friendly and helpful. Gordon went out of his way to welcome us.
Super nice staff!! Hotel is in a great location. Hotel itself is super clean, nice, up to date rooms.
Didn't do much but got ready to leave and car wouldn't start the deck clerk came out with a battery pack and jumped it for me and wouldn't take any money
Hilton Garden Inn Chattanooga/Hamilton Place is located within a mile (2 km) of Hickory Valley Golf Club and Hamilton Place Mall. This 112-room, 3-star hotel has a restaurant along with conveniences like an indoor pool and free in-room WiFi.
This hotel serves as home to a lobby lounge, along with a restaurant that specializes in American cuisine. You can sip a beverage at the coffee shop/cafe. For your convenience, a cooked-to-order breakfast is served for a fee on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
32-inch LCD TVs come with digital channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and designer toiletries. MP3 docks, refrigerators, and microwaves are also standard.
At Hilton Garden Inn Chattanooga/Hamilton Place, guests enjoy features like an indoor pool, a gym, and free WiFi in public areas. You can put free parking to good use if you drive. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.
Staff was very nice and location is convenient. Just be aware of your surroundings as there’s a presence of homeless people around the area. We brought along our pup and fully prepared to stay in a pet friendly room however, I wasn’t prepared for the odor already existing in the room. It was pretty awful truthfully. Besides the pre existing scent, the room had some cosmetic issues that need to be looked at.
We are happy to hear you enjoyed your stay!
Thank you for your review!
Nice room
Thank you for staying with us and for your wonderful comments about our team. We will be sure to celebrate and recognize them for their hospitality!
Great
Thank you for your positive review! We hope to have the pleasure of serving you again!
Na
Thank you for your positive review! We strive to provide Brighthearted service to every guest that walks through our doors. We hope to have the pleasure of serving you again!
Location, convenience and the friendly and accommodating staff
Thank you for staying with us and thanks for the positive feedback! We look forward to welcoming you back when your travels bring you back to the Scenic City!
We checked in after midnight. Our desk agent was helpful and appreciative of how tired we were. He made it very easy. Then at breakfast, Suzanne offered great service and cheerfully answered our questions about the area. Thanks for an enjoyable stay!
Thank you for staying with us and for taking the time to share your experience. We are glad to hear our team took great care of you during your stay!
Everything was perfect!!
Thank you for choosing to stay with us and thanks for the positive feedback!
Very clean, Great service, Convienent location
Thanks for staying with us and thanks for the positive feedback. We hope to see you in your future travels.
I am sorry you found your room unacceptable. Our team works very hard to keep every room and bathroom clean; we strive to exceed expectations every day. Please accept my sincere apologies for not meeting your expectations and know I will address your feedback directly with our team.