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Recent guest reviews

Staff was very nice and location is convenient. Just be aware of your surroundings as there’s a presence of homeless people around the area. We brought along our pup and fully prepared to stay in a pet friendly room however, I wasn’t prepared for the odor already existing in the room. It was pretty awful truthfully. Besides the pre existing scent, the room had some cosmetic issues that need to be looked at.

Nice room

Great

Na

Location, convenience and the friendly and accommodating staff

We checked in after midnight. Our desk agent was helpful and appreciative of how tired we were. He made it very easy. Then at breakfast, Suzanne offered great service and cheerfully answered our questions about the area. Thanks for an enjoyable stay!

Everything was perfect!!

Very clean, Great service, Convienent location

From the moment i stepped through the doors, I knew it was a clean safe place. All Covid measures are in place. Room was sanitized and sealed.

Perfect location and easy access, very clean and nothing to worry about there

Excellent hotel and checking staff. Also excellent food service and quality.

The hotel itself was good, friendly staff, clean rooms, HOWEVER their beds were so uncomfortable that I couldn’t sleep and woke up with horrible back pain. For a Hilton, and the price, you would expect a comfortable bed! I normally only stay at Hilton’s and never experienced such an uncomfortable bed before. It was like sleeping on the floor or cardboard. Really unhappy with the comfort. Most people on “vacation” want a good night sleep and to relax, this isn’t the case, so if your looking for comfort , be mindful that their beds won’t provide that.

The lobby and the help were great. The room was a little run down.

The staff was super friendly and helpful. Gordon went out of his way to welcome us.

Super nice staff!! Hotel is in a great location. Hotel itself is super clean, nice, up to date rooms.

Didn't do much but got ready to leave and car wouldn't start the deck clerk came out with a battery pack and jumped it for me and wouldn't take any money

Shallowford Village Dr Chattanooga TN

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free uncovered self parking
  • Onsite dining
  • Indoor pool

Hilton Garden Inn Chattanooga/Hamilton Place is located within a mile (2 km) of Hickory Valley Golf Club and Hamilton Place Mall. This 112-room, 3-star hotel has a restaurant along with conveniences like an indoor pool and free in-room WiFi.


Dining

This hotel serves as home to a lobby lounge, along with a restaurant that specializes in American cuisine. You can sip a beverage at the coffee shop/cafe. For your convenience, a cooked-to-order breakfast is served for a fee on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.


Rooms

32-inch LCD TVs come with digital channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and designer toiletries. MP3 docks, refrigerators, and microwaves are also standard.


Property features

At Hilton Garden Inn Chattanooga/Hamilton Place, guests enjoy features like an indoor pool, a gym, and free WiFi in public areas. You can put free parking to good use if you drive. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.

Room options

Junior Suite, 1 King Bed

1 King Bed | Sleeps 3

Standard Room, 1 King Bed, Accessible

1 King Bed | Sleeps 3

Room, 1 King Bed

1 King Bed | Sleeps 3

Room, 2 Queen Beds

2 Queen Beds | Sleeps 4

Guest reviews for Hilton Garden Inn Chattanooga/Hamilton Place

Everyone (13) Couples (12) Business (4) Family (5) Other (1)
5
Everyone

By on Nov 12, 2023

Review comment responded on Jan 5, 2024

Thank you for your review!

3
Partner Couples

Staff was very nice and location is convenient. Just be aware of your surroundings as there’s a presence of homeless people around the area. We brought along our pup and fully prepared to stay in a pet friendly room however, I wasn’t prepared for the odor already existing in the room. It was pretty awful truthfully. Besides the pre existing scent, the room had some cosmetic issues that need to be looked at.

By on Jul 5, 2023

Review comment responded on Jul 6, 2023

I am sorry you found your room unacceptable. Our team works very hard to keep every room and bathroom clean; we strive to exceed expectations every day. Please accept my sincere apologies for not meeting your expectations and know I will address your feedback directly with our team.

5
Everyone

By on Jun 21, 2023

Review comment responded on Jun 23, 2023

We are happy to hear you enjoyed your stay!

4
Everyone

By on Jun 4, 2023

Review comment responded on Jun 24, 2023

Thank you for your review!

5
Business Business

Nice room

By on Dec 20, 2022

Review comment responded on Dec 23, 2022

Thank you for staying with us and for your wonderful comments about our team. We will be sure to celebrate and recognize them for their hospitality!

5
Business Business

Great

By on Oct 15, 2022

Review comment responded on Oct 18, 2022

Thank you for your positive review! We hope to have the pleasure of serving you again!

5
Everyone

Na

By on Aug 29, 2022

Review comment responded on Oct 10, 2022

Thank you for your positive review! We strive to provide Brighthearted service to every guest that walks through our doors. We hope to have the pleasure of serving you again!

5
Partner Couples

Location, convenience and the friendly and accommodating staff

By , from Providence on Jun 16, 2022

Review comment responded on Jun 17, 2022

Thank you for staying with us and thanks for the positive feedback! We look forward to welcoming you back when your travels bring you back to the Scenic City!

4
Family

We checked in after midnight. Our desk agent was helpful and appreciative of how tired we were. He made it very easy. Then at breakfast, Suzanne offered great service and cheerfully answered our questions about the area. Thanks for an enjoyable stay!

By on Nov 13, 2021

Review comment responded on Nov 15, 2021

Thank you for staying with us and for taking the time to share your experience. We are glad to hear our team took great care of you during your stay!

5
Everyone

Everything was perfect!!

By on May 31, 2021

Review comment responded on May 31, 2021

Thank you for choosing to stay with us and thanks for the positive feedback!

Hilton Garden Inn Chattanooga/Hamilton Place

2343 Shallowford Village Dr, Chattanooga, TN 37421
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