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Residence Inn by Marriott Chattanooga Downtown

3.0 out of 5.0

Recent guest reviews

In town for 4 days for Easter. We have two kids and the two bedrooms and pullout couch were perfect. The location being steps away from everything (aquarium, museum, IMAX, free shuttle, baseball stadium, river walk, restaurants, and more) over comes certain things. The one elevator is slow for sure, but we were fine taking steps to second floor. The TVs did not pick up channels consistently. Not a big problem on vacation, BUT it was Final 4 weekend. Overall, the property is a bit tired, in a great location and the staff we encountered was very nice and helpful. Would stay again

We enjoyed our stay here - complimentary hot breakfast each morning and snacks/appetizers Mon-Wed evening. Free coffee or hot tea in the lobby all day. Used the indoor pool each day of our stay. Super convenient to everything we wanted to do - children's museum, riverfront, restaurants, aquarium, Lookouts stadium. We parked the car upon arrival and left it in the gated parking lot until we checked out. My only complaints are that nothing was told to us about our stay, the hotel, or the area at check in and i asked for an extra comforter or blanket for the horrendous pullout sofa bed and never did receive one. Other than that, very friendly front desk employees. The other staff members were not as outgoing, yet cordial when we encountered them.

Awesome location, walking distance to the Aquarium, restaurants, and other activities. The room was perfect, clean with a small kitchenette, great room layout. The free breakfast was awesome, with a huge variety and kept clean and stocked. The trolley is just across the street providing free transportation to other areas of interest. The employees were very friendly and helpful with restaurant choices and directions. We would DEFINATELY stay there again when staying in that area!

I have stayed in numerous Hotels all over the country. Some are opulent, some are dirty but some are just right. This small town hotel could be updated, but its nice, its convenient, its pet friendly, the rooms are laid out well, the rooms are clean, the hot breakfast in the mornings is better than most, the staff is a accommodating, they have this cute little market for late night snacks, its just got what we need. It is certainly not too expensive for the room we get. It has been our regular place to stop in Chattanooga for several visits now and it is still...Just Right

I read the woman's review "WORD OF CAUTION IF YOU’RE TRAVELING WITH KIDS, PLEASE READ!" and did not think too much of it since there were so many great comments about this hotel. I wish that I listened. The only thing good about this hotel is the location but there are soooo many suite type hotel next to this hotel that I wish I stayed there. The non-automatic heavy doors are horrible when traveling with a small child, having one elevator is very hard when traveling with a toddler, you're constantly waiting for the elevator, and don't count on always having that push cart because there are not many. The woman that works the night shift on Friday was not rude but not welcoming either. She was more pre-occupied on her phone instead of answering any of your questions. She was not helpful at all and didn't seem like she liked her job. But maybe I"m wrong and it was just an off day for her; however, coming into the hotel late to be greeted that way was not welcoming. The buffet was okay. I had the two bedroom suite and that was okay but the maids take forever to get to your room. I came back to the room for my toddler nap around 1pm and the room was still not clean so I had to put the "do not disturb" sign on so they didn't knock on the door while sleeping. So of course the room didn't get cleaned. I will not be returning back to this hotel. I loved Chattoonoga but do not like the hotel. I usually love Residence Inn due to the family friendly setup but this was by far the worst residence inn that I've ever stayed at.

The Residence Inn was perfect a one night get away in downtown Chattanooga. It is located directly across from the free trolley bus station, as well as just an easy walk from so many other fun family things. I almost booked at the courtyard across the street and would have been super disappointed with no where to park upon arrival. The Residence Inn has its own lot for hotel guests only and the parking fee is just tacked onto your room. The room itself was nicely laid out. Guest Access to the little balcony off our room would have been a nice touch, but Everything else was spot on. It is a pet friendly hotel and some guest brought a hound dog, which was a little annoying but the heater in the room is so loud, it drowned out the howling. Again, just minor incidentals comparatively. I would absolutely stay here again and highly recommend.

We've stayed here a number of times (mainly because it is one of, maybe the only, pet friendly hotel option downtown) and have always been very satisfied. It is convenient to restaurants, bars, and activities and is literally next door to the Chattanooga Lookouts ballpark. Free gated parking lot and a decent hot breakfast bar are included in the room rate. Each and every one of the staff members is friendly and helpful. A special shout out to Ms. Rita in housekeeping for the great job she did. We'll definitely be back and I can highly recommend this hotel.

Terrific location in downtown Chattanooga, we were upgraded to a lovely suite with kitchenette and spacious living room. Comfortable bed, free breakfast and parking, this is a friendly and perfect choice for a visit. Close to all the attractions, we would stay here again next time we visit.

Enjoyed many stays at the Residence Inn in downtown Chattanooga. Prefect location to walk to many sites and activities. Wonderful staff and very courteous. Our family loves this location while visiting Chattanooga.

The room is very thoughtfully laid out and designed, in fact the whole place is. No wasted space but doesn't feel crowded either. Coffee in the lobby 24 hours a day is really nice. Room has everything you would need (we didn't cook though and only used the coffee maker and a couple of plates.) Parking and check in are so easy. reasonable prices. Lots of places to plug in your devices. Modern looking. The pool looked a little small and boring, we didn't use it because we were busy doing other things. Quiet. Hotel staff as others have pointed out is really nice, eager to help, from the front desk to the cleaning and food people. Room was cleaner upon arrival than most I've stayed. We were here during an off peak weekend so I can't say how it would be during spring etc. Breakfast in the morning was A OK. With another trip to the area, this would be our first choice.

215 Chestnut Street Chattanooga TN

Hotel highlights

  • Free full breakfast
  • Free WiFi in rooms and public areas
  • Indoor pool
  • Fitness center

Located in Downtown Chattanooga, Residence Inn by Marriott Chattanooga Downtown is next to Creative Discovery Museum and Chattanooga Visitors Center. This 3-star hotel welcomes guests with 76 rooms and conveniences like an indoor pool, free in-room WiFi, and a fitness center. Centrally located in Chattanooga, the hotel is also a short walk from Tennessee Aquarium and AT&T Field.


Dining

Start your day off right with a free full breakfast. For a nice break, mingle with other guests at the free manager's reception.


Rooms

All 76 air-conditioned accommodations feature kitchens and space to spread out with sitting areas. Guests can expect to find free WiFi and LCD TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Other standard amenities include sofa beds, coffee makers, and phones.


Property features

Guests of Residence Inn by Marriott Chattanooga Downtown have access to an indoor pool, a fitness center, and free WiFi in public areas. Self parking is offered for USD 8 per day. The front desk is staffed 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include conference space, a business center, and coffee/tea in a common area.

Reviews from Trip Advisor

Trip Advisor aggregated rating

77.0% of guests recommend this hotel

Total of 288 reviews