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Serenity Stay

2.5 star property
Motel with free parking, near Hamilton Place Mall

Choose dates to view prices

Photo gallery for Serenity Stay

Reception
Standard Single Room, 1 King Bed, Non Smoking | Premium bedding, down comforters, pillowtop beds, desk
Front of property
Free daily buffet breakfast
Seasonal outdoor pool, open 9:00 AM to 10:00 PM, pool umbrellas

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
7017 Shallowford Rd, Chattanooga, TN, 37421
  • Place, Hamilton Place Mall
    ‪15 min walk‬
  • Place, Hickory Valley Golf Club
    ‪16 min walk‬
  • Place, Regal Hamilton Place
    ‪2 min drive‬
  • Airport, Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪5 min drive‬

Room options

View all photos for Standard Single Room, 1 King Bed, Smoking

Premium bedding, down comforters, pillowtop beds, desk

Standard Single Room, 1 King Bed, Smoking

7.6 out of 10
Good
(22 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Single Room, 1 King Bed, Non Smoking

Standard Single Room, 1 King Bed, Non Smoking | Premium bedding, down comforters, pillowtop beds, desk

Standard Single Room, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(52 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Single Room, 1 King Bed, Mobility Accessible

Premium bedding, down comforters, pillowtop beds, desk

Standard Single Room, 1 King Bed, Mobility Accessible

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room, 2 Queen Beds

Premium bedding, down comforters, pillowtop beds, desk

Standard Double Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Double Room, 2 Queen Beds, Smoking

Standard Double Room, 2 Queen Beds, Smoking | Premium bedding, down comforters, pillowtop beds, desk

Standard Double Room, 2 Queen Beds, Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Chattanooga

Located in Hamilton Place within a mile (2 km) of Hamilton Place Mall, Serenity Stay is within a few miles (5 km) of Citizens' Cemetery. This 127-room motel has conveniences like free breakfast, free in-room WiFi, and free self parking.
View more Motels in ChattanoogaOpens in a new window

What's nearby

  • Hamilton Place Mall - 15 min walk - 0.8 miles
  • Hickory Valley Golf Club - 16 min walk - 0.9 miles
  • Regal Hamilton Place - 2 min drive - 1.3 miles
  • Ruby Falls - 16 min drive - 16.1 miles
  • Tennessee Aquarium - 17 min drive - 16.1 miles

Getting around

  • Chattanooga Metropolitan Airport (CHA) - 11 min drive

Restaurants

  • ‪Rain Thai Bistro - ‬11 min walk
  • ‪Steak 'n Shake - ‬14 min walk
  • ‪Cracker Barrel - ‬6 min walk
  • ‪Olive Garden - ‬16 min walk
  • ‪Starbucks - ‬11 min walk

About this property

Serenity Stay

Motel with free parking, near Hamilton Place Mall
Serenity Stay features free WiFi in public areas, a seasonal outdoor pool, and microwave in a common area. If you decide to drive, there's free parking. Front-desk staff are standing by 24/7 to assist with any requests. Additional amenities include express check-out, laundry facilities, and a TV in a common area.
32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Microwaves, coffee makers, and free local calls are also available.
Recreational amenities at the motel include a seasonal outdoor pool.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:30 AM

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • No elevator
  • Wheelchair accessibility
  • Wheelchair-width doorways

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 30.00
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 25.00 per pet (varies based on length of stay)
  • Dogs and cats only
  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 60 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 25.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 30.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Masks are required at the property for guests without COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector.
  • Masks are required in public areas for unvaccinated guests.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from March 15 to September 26.
  • Pool access available from 9:00 AM to 10:00 PM.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

La Quinta Chattanooga Hamilton Place
La Quinta Inn Chattanooga Hamilton Place
Quinta Inn Chattanooga Hamilton Place
Quinta Chattanooga Hamilton Place
La Quinta Inn Chattanooga Hotel Chattanooga
Chattanooga La Quinta
La Quinta Chattanooga
Quinta Inn Hamilton Place
Quinta Hamilton Place
Serenity Stay Motel
Serenity Stay Chattanooga
Serenity Stay Motel Chattanooga
Baymont by Wyndham Chattanooga Hamilton Place

Frequently asked questions

Is free cancellation available at Serenity Stay?

Serenity Stay provides free cancellation on select room rates. For additional details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Serenity Stay?

As of Feb 4, 2026, prices found for a 1-night stay for 2 adults at Serenity Stay on Feb 13, 2026 start from $89.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Serenity Stay?

This motel is situated in Hamilton Place within a short 17-minute walk of Hamilton Place Mall. You'll also find Tennessee Valley Railroad Museum and Citizens' Cemetery within a short drive.

Is parking available on site at Serenity Stay?

Yes, uncovered self parking is offered for free at the motel. Free RV/bus/truck parking is also available for guests.

Does Serenity Stay include a casino at the property?

No, Serenity Stay doesn't have a casino.

Will I find an indoor pool at Serenity Stay?

No, this motel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 9:00 AM and 10:00 PM and the seasonal pool will be open from March 15 until September 26.

What amenities will couples enjoy at Serenity Stay?

Couples staying at this motel will appreciate amenities like a pillowtop mattress and a rainfall showerhead as well as a seasonal outdoor pool.

Does Serenity Stay have a hot tub?

No, this motel doesn't have a spa tub.

Does Serenity Stay have a restaurant with a breakfast menu?

Serenity Stay offers free buffet breakfast each morning though there is no restaurant.

Does Serenity Stay allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Serenity Stay for a fee of USD 25.00 per pet, per night.

Does Serenity Stay have connecting rooms?

No, there aren't connecting guestrooms at this motel.

What is the closest airport to Serenity Stay?

The closest major airport to Serenity Stay is Chattanooga Metropolitan Airport (CHA), which is 3.6 mi away (11 minutes by car).

Are there rooms with balconies at Serenity Stay?

No, you won't find guestrooms with balconies at Serenity Stay.

Serenity Stay Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 336 out of 694 reviews
Rating 8 - Good. 162 out of 694 reviews
Rating 6 - Okay. 102 out of 694 reviews
Rating 4 - Poor. 40 out of 694 reviews
Rating 2 - Terrible. 54 out of 694 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Rafael

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Feb 2026

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always have a great day here the staff is friendly. The breakfast is broad options. It’s always quiet and safe.
Stayed 2 nights in Oct 2025

4/10 Poor

Nichole

I knew I wasn't paying much for the room, so my expectations were low. I did feel like the room was clean enough, updated enough, and the bed was soft for a good night's sleep! I wasn't happy that their computer system booked me a smoking room, then charged me an extra $20 even though I had proof in an email that I reserved non-smoking. I usually would not make a big deal out of $20 but he room had a hair dryer bag, but no hair dryer, and even when I asked for a replacement they could not get me one. Also, the body wash, hand soap and shampoo were all out! And no re-fills during my stay were offered.
Stayed 2 nights in Oct 2025

10/10 Excellent

Joshua

Stayed 1 night in Oct 2025

10/10 Excellent

Travis

Liked: Cleanliness, amenities, property conditions & facilities
Love it
Stayed 1 night in Nov 2025

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, amenities
Room was clean and just whatvi needed
Stayed 1 night in Oct 2025

4/10 Poor

Stephfon

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Man who checked me in? Top teir, rest of the stay? Terrible. Smoking room? More like "we let you smoke cause we dont want to clean or keep up maintenance." Cobwebs, bodily fluids, mold in shower, clumps of long black hair [i am a man with short hair: couldnt have been mine.
Mold in shower
Cobwebs all around top of room
Hair on floor from past guest
Stayed 1 night in Oct 2025

10/10 Excellent

James

Stayed 2 nights in Oct 2025

8/10 Good

Barbara

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, decent room
Stayed 1 night in Oct 2025

8/10 Good

Shirley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No comment
Stayed 3 nights in Oct 2025

6/10 Okay

Luanne

Stayed 4 nights in Oct 2025

4/10 Poor

Gabrielle

Disliked: Cleanliness
The staff was polite but the room was dirty and did not have a pleasant smell. Toilet hasn’t been wiped down. There were hand prints on the walls. The floor behind the couch hadn’t been swept. Visible handprints on shiny surfaces in the bathroom and on the mini fridge. There was a disturbance outside my room around 2:30am in which the police were called. Also sounded like drag racing on the main road all night. The last two issues were no fault of the business but suffice it to say I got zero sleep that night. If you just need a place to crash, bring ear plugs and Clorox wipes.
Stayed 1 night in Nov 2025

10/10 Excellent

Sharon

Stayed 3 nights in Oct 2025

8/10 Good

Brett, Sunbury

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Breakfast was above average but served a bit early for our liking. Hotel staff is all incredibly friendly and caring, some of the BEST we have encountered, evening front desk clerk Susan was very personable and helpful, as was the gentleman working the day shift at breakfast time. I would definitely stay here again if I was in this area in the future.
Stayed 2 nights in Oct 2025

2/10 Terrible

Selena

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
We checked in and everything seemed fine. We spent the evening out and came back and went to bed around 10. At 11:30 I woke up and rolled over and saw something small moving on the bed around the pillow. I flipped on the light and there were 8 bedbugs on the bed and, when I shined by phone light toward the head of the bed between the mattress and headboard, there were several more coming out from under the fitted sheet onto the head of the bed and headboard. The room was INFESTED with bedbugs. We checked out immediately and put all our belongings in the dryer as soon as we got home and sprayed down our car with bedbug spray. Ended up with several welts from being bitten multiple times. We checked in at 5 and out at 11:30 PM and drove 5 hours home. Overall a bad experience. Would literally go anywhere but here.
Stayed 1 night in Oct 2025

4/10 Poor

Michael

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Found empty condoms rapper on floor
Stayed 1 night in Oct 2025

10/10 Excellent

John

Stayed 1 night in Oct 2025

6/10 Okay

Rachel

Traveled with family
Liked: Staff & service, amenities
The room did not smell great but the biggest issue was you could hear every step of the room above us & it sounded like they were moving furniture around all night.
Stayed 1 night in Oct 2025

2/10 Terrible

Alyson

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
The room had a smell like paint thinner, there were stains across the white walls and all the paint in the bathroom was scuffed across the walls to a point of extreme. Upon check in, the front desk agent loudly announced the room number in a lobby full of people causing safety concerns, and then once I proceeded to my room the keys didn’t even work. After they were rekeyed, I went back and someone else was trying to get into my room. Immediately left and found a different hotel to stay at.
Stayed 1 night in Oct 2025

4/10 Poor

Michael

Stayed 1 night in Oct 2025

4/10 Poor

Jade

Disliked: Cleanliness, property conditions & facilities, room comfort
First got put in a smoking room which was horrendous and bathroom was so gross it was unusable. We had to pay to move to a non smoking and it was a little better. At least we could use the restroom.
Stayed 1 night in Oct 2025

10/10 Excellent

Mason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great front desk service from the gentleman
Stayed 1 night in Oct 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and convenient to downtown Chattanooga!
Stayed 1 night in Oct 2025

2/10 Terrible

D.

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
NOTICE DATED OCTOBER 27, 2025. NOTICE TO ANY AGENT(S) IS NOTICE TO ALL PRINCIPALS. NOTICE TO ANY PRINCIPAL(S) IS NOTICE TO ALL AGENTS. Serenity Stay Principals and Owners, I will attempt recourse directly with you and/your property before raising up this complaint and demand for refund to various parties including your Principals.  If I do not hear back and if you do not refund the full amount of my stay this past weekend then I will raise this issue up to a number of parties, detailed below.  I checked out of your property yesterday, October 26th, 2025, after my stay that began this past Thursday October 23rd.  Upon checking in, I was immediately victimized with the "smoking/no smoking" scam you are committing on your guests that upon check-in subjects your guest to a situation of pressure to hear that the room they had reserved as "not smoking" was "somehow" booked as a smoking room.  I fell for it myself under pressure, of course, upon checking in, but when overhearing you commit this scam on additional guests as I stood nearby in the lobby I realized this is an ongoing scam happening to other guests too.  For Front Desk staff "Alex" and "D" to tell guests checking in that they have no control over 3rd party listings of their property is obviously a lie.  As the scam goes, while under the pressure of arriving at an unfamiliar property and expecting to check in to what they believe is their already-reserved non-smoking room, a guest is then solicited on-the-spotCONT'D..]
Stayed 3 nights in Oct 2025

8/10 Good

James

Stayed 1 night in Oct 2025

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