I knew I wasn't paying much for the room, so my expectations were low. I did feel like the room was clean enough, updated enough, and the bed was soft for a good night's sleep!
I wasn't happy that their computer system booked me a smoking room, then charged me an extra $20 even though I had proof in an email that I reserved non-smoking. I usually would not make a big deal out of $20 but he room had a hair dryer bag, but no hair dryer, and even when I asked for a replacement they could not get me one. Also, the body wash, hand soap and shampoo were all out! And no re-fills during my stay were offered.