It was very clean, spacious with close and easy parking. Very close to things to do that are walkable if you’re that kind of person. Would definitely stay here again.
Staff was very friendly and helpful when I asked about surrounding restaurants. Overall it was pretty clean. The wall next to the first bed you come too (bathroom wall next to bed) had dirty feet print on it. But everything else was clean. Only actual issues were the bathroom door had to pushed on at the top right corner to latch as well as it would drag on the ground when opening like it was warped from getting wet and deadbolt to main room door does not line up with the door frame hole at all. But after a 15 hour drive from Massachusetts a comfy bed was all I was hoping for and it was there. Wife noticed the doors and wall heading to the room looked grimy likely from opening the door kicking it with luggage in hand. But over all a good stay. The room above us sounded like it had a kid or 2 sprinting back and forth in the room I was too tired to call about it and it obviously didn’t bother me as I fell asleep anyways.
The staff was super friendly. Rooms were very clean; it was easy to get extra towels. There was no pool, which we knew going in, but there was a Pool Table! The breakfast was ample, but would have liked a couple of savory options, such as individually wrapped bagels and cream cheese cups.
Not Hilton quality more Motel 6 esque. I wont chose Tru again. Im a Hilton Honors member.
Property was new which was good. Should have a microwave in room
As is the case with all Tru hotels, the place is cute and decorated well. Nice location. But the bed was fairly hard, the remote didn't work well (battery compartment taped but tape removed so kept falling open) and there was no decaf coffee to be had in the building.
I Simply love this hotel!! It’s the only hotel I stay at when I’m in Charlotte! Friendly staff, wonderful floor plan, clean rooms, great amenities, and located close to where I need to be!! This hotel is the place to stay in South Charlotte !!
Hotel was super clean from the front desk all the way up . Always fresh and
The customer service is top notch, the room was spacious and very clean, and the bed was the most comfortable and super soft! Thank you for a wonderful stay!
I love everything will be coming back soon.. everything about my stay was A+ in my book
nice area clean safe walking distance in good eats
This hotel is fantastic clean! Friendly staff! Great breakfast!
I liked the interior design it gave a very youthful feel.
There was the biggest bug in the bed when we returned from breakfast.. Housekeeping came to remove it we requested to change rooms and it was done in a timely manner
Customer service was excellent!!!! Southern Hospitality.
Great staff! They were very helpful and courteous.
Tru by Hilton Charlotte Ayrsley is located within a few miles (5 km) of TopGolf and United States Citizenship and Immigration Services office. This hotel has 98 rooms and welcomes guests with conveniences like free breakfast, a 24-hour fitness center, and free in-room WiFi.
Free breakfast is included with your stay.
All 98 air-conditioned rooms feature refrigerators, coffee makers, and free local calls. Guests can expect 55-inch LCD TVs with cable channels, along with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Other standard amenities include safes and desks. Weekly housekeeping is available.
Renovated in 2018, Tru by Hilton Charlotte Ayrsley offers a 24-hour fitness center, free WiFi in public areas, and a 24-hour business center. A stay here includes free parking. The 24-hour front desk has staff standing by to help with securing valuables, dry cleaning/laundry, and luggage storage. This hotel also has coffee/tea in a common area.
It was very clean, spacious with close and easy parking. Very close to things to do that are walkable if you’re that kind of person. Would definitely stay here again.
Staff was very friendly and helpful when I asked about surrounding restaurants. Overall it was pretty clean. The wall next to the first bed you come too (bathroom wall next to bed) had dirty feet print on it. But everything else was clean. Only actual issues were the bathroom door had to pushed on at the top right corner to latch as well as it would drag on the ground when opening like it was warped from getting wet and deadbolt to main room door does not line up with the door frame hole at all. But after a 15 hour drive from Massachusetts a comfy bed was all I was hoping for and it was there. Wife noticed the doors and wall heading to the room looked grimy likely from opening the door kicking it with luggage in hand. But over all a good stay. The room above us sounded like it had a kid or 2 sprinting back and forth in the room I was too tired to call about it and it obviously didn’t bother me as I fell asleep anyways.
The staff was super friendly. Rooms were very clean; it was easy to get extra towels. There was no pool, which we knew going in, but there was a Pool Table! The breakfast was ample, but would have liked a couple of savory options, such as individually wrapped bagels and cream cheese cups.
Not Hilton quality more Motel 6 esque. I wont chose Tru again. Im a Hilton Honors member.
Property was new which was good. Should have a microwave in room
As is the case with all Tru hotels, the place is cute and decorated well. Nice location. But the bed was fairly hard, the remote didn't work well (battery compartment taped but tape removed so kept falling open) and there was no decaf coffee to be had in the building.
I Simply love this hotel!! It’s the only hotel I stay at when I’m in Charlotte! Friendly staff, wonderful floor plan, clean rooms, great amenities, and located close to where I need to be!! This hotel is the place to stay in South Charlotte !!
Hotel was super clean from the front desk all the way up . Always fresh and
Thanks for staying with us. We appreciate your feedback!