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Recent guest reviews

The high price nightly rate of $152/night does not match the service quality nor the room quality of this property. I would expect this quality level in a $69.99 hotel/ motel but not in this one. Very dirty coffee pot and dishwasher. Dirty bathroom and missing body wash soap in soap dispenser. I stayed here for 5 days and not a single time my bed sheets were changed or trash picked up. Again if I was in a cheap hotel I wont expect my trash to be picked up or my bed sheet to be changed…etc. worse yet all my complaints to the front desk were pretended to be documented and taken care of. However it all was a joke. I would not recommend this thiis place to anyone who is willing to spend the his kind of money per night. Look elsewhere.

I liked the outdoor areas including the fire pit and the basketball court and the pool. I did not like the breakfast. It was very low quality and not very tasty

I have stayed at Residence Inn properties many nights in the past. It may be a leftover issue from Covid, but the building was not clean as one would expect from a premier Marriott brand. In general, the look and feel was not up to par. Specifically over the course of 7 days I killed a dozen roaches in my room. Not what I would expect from a higher priced property. The staff was certainly welcoming and friendly. But the experience was well below acceptable for the price.

Greg was awesome would definitely recommend this place to anyone

The beds are really hard--only complaint The heater was broken in the pool, but they were able to use pool next door. Nice rooms! Great staff.

The cleanliness of the hotel and the staff is very helpful

The outside appearance was shabby, bushes needed trimming and grass needed cutting

Excellent Location in the heart of the Concord Mills Area. Rooms are spacious, breakfast is above average. Lobby and pool are nice as well. They should add a hot tub and more equipment in the gym. Our room was not the cleanest but understandable as they were short staffed during thanksgiving.

The rooms were really nice and clean the staff was nice

Great location convenient to Charlotte speedway, clean and quiet rooms.

Fastest check in I’ve ever had. Room was clean and spacious enough for a family of five.

very nice hotel, good location. only one problem drain in tab was not working properly and need to be cleaned.

Love the room design. Felt like I was at home with everything I needed to make my stay feel comfortable. Nicely stocked with cooking and eating supplies and decorated with warm colors. Furniture was modern and in good condition. Free breakfast had good variety and professionally displayed.

This hotel was fine! They need to really clean their floors though. I have bad allergies and woke up completed stuffed up and looked under bed and saw a million dust bunnies. I hope they get the carpets steam cleaned soon and vacuum under the bed and on the floor better! I also stepped on a pin but luckily no blood. Not the bed experience only due to cleanliness.

Everyone from start to finish was pleasant and friendly! The hotel was beautiful and the location was perfect for us. We are already planning our next trip back!!

The hotel was alot of fun and I really enjoyed the decore. I think the pool should be a little bigger. I also found a pocket knife under one of the beds. I had 5 children with me and I found it before they did.

The hotel was amazing. The front desk staff was very helpful and check-in was easy and quick. My room was very clean. Also the area around the hotel has lots of restaurants and a great mall if you plan on venturing out.

Scott Padgett Parkway Concord NC

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Indoor pool

Residence Inn Marriott Concord places you within 2 miles (3 km) of popular sights like Concord Mills and Charlotte Motor Speedway. This 3-star hotel welcomes guests with 130 rooms and conveniences like an indoor pool, a 24-hour gym, and free in-room WiFi.


Dining

Start your day off right with a free continental breakfast. For a nice break, mingle with other guests at the free manager's reception.


Rooms

Guests can expect to find free WiFi and wired Internet, plus TVs with cable channels and pay movies. Other amenities include kitchens, sofa beds, and refrigerators.


Property features

Guests of Residence Inn Marriott Concord have access to an indoor pool, a 24-hour gym, and free WiFi in public areas. Free parking is included with your stay. The front desk is staffed 24/7 to help with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include a business center, coffee/tea in a common area, and a meeting room.

Room options

Studio, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Suite, 1 Bedroom, Non Smoking

1 King Bed | Sleeps 3

Suite, 1 Bedroom, Non Smoking

2 Queen Beds | Sleeps 5

Guest reviews for Residence Inn Marriott Concord

Everyone (9) Couples (5) Family (13) Other (1) Friends (2)
1
Everyone

The high price nightly rate of $152/night does not match the service quality nor the room quality of this property. I would expect this quality level in a $69.99 hotel/ motel but not in this one. Very dirty coffee pot and dishwasher. Dirty bathroom and missing body wash soap in soap dispenser. I stayed here for 5 days and not a single time my bed sheets were changed or trash picked up. Again if I was in a cheap hotel I wont expect my trash to be picked up or my bed sheet to be changed…etc. worse yet all my complaints to the front desk were pretended to be documented and taken care of. However it all was a joke. I would not recommend this thiis place to anyone who is willing to spend the his kind of money per night. Look elsewhere.

By on Jun 18, 2022

Review comment responded on Jul 6, 2022

Thank you for your feedback, Ahmed. Please accept my sincerest apologies regarding your experience. I am in shock on what you discovered in your room, and the lack of service that our team provided you. Your feedback will be shared with the entire team so that we understand where we need to improve. I do hope that you will give us another chance to redeem ourselves, and that you get to have the experience that you deserve.

4
Family

I liked the outdoor areas including the fire pit and the basketball court and the pool. I did not like the breakfast. It was very low quality and not very tasty

By on Jun 13, 2022

Review comment responded on Jul 6, 2022

Thank you for your review and feedback, DeForest. I am so glad to see that you enjoyed our outdoor amenities. I will get with our team regarding your breakfast experience so that we can find new ways to enhance our breakfast offerings.

3
Everyone

I have stayed at Residence Inn properties many nights in the past. It may be a leftover issue from Covid, but the building was not clean as one would expect from a premier Marriott brand. In general, the look and feel was not up to par. Specifically over the course of 7 days I killed a dozen roaches in my room. Not what I would expect from a higher priced property. The staff was certainly welcoming and friendly. But the experience was well below acceptable for the price.

By on Jun 26, 2021

4
Family with small children Family

Greg was awesome would definitely recommend this place to anyone

By on Apr 23, 2021

4
Family

The beds are really hard--only complaint The heater was broken in the pool, but they were able to use pool next door. Nice rooms! Great staff.

By on Mar 22, 2021

5
Friends

The cleanliness of the hotel and the staff is very helpful

By on Jan 26, 2021

3
Partner Couples

The outside appearance was shabby, bushes needed trimming and grass needed cutting

By , from IL on Aug 29, 2020

Review comment responded on Sep 10, 2020

Your information has been shared with Decision maker on this landscaping.

4
Family Family

Excellent Location in the heart of the Concord Mills Area. Rooms are spacious, breakfast is above average. Lobby and pool are nice as well. They should add a hot tub and more equipment in the gym. Our room was not the cleanest but understandable as they were short staffed during thanksgiving.

By , from salisbury on Dec 4, 2019

Review comment responded on Dec 9, 2019

Thank you for taking your time to leave a review. I will make sure we correct our trouble areas. We hope to see you again soon.

4
Family

The rooms were really nice and clean the staff was nice

By on Jul 25, 2019

5
Everyone

By on May 28, 2019

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