The staff was very unfriendly and even seemed annoyed that I was bothering them by checking in and out. The towels were paper thin and scratchy. I’m glad I only stayed one night. You could here every noise outside the room given how paper thin the walls were. I couldn’t get out of there fast enough.
Clean and inexpensive and quiet. Bare minimum amenities That worked for us & probably for most short stay guests
The manager was no good
The “system” was down and we couldn’t check in for over an hour despite having 4 prepaid rooms booked. They are still using Covid as an excuse to offer NO breakfast amenities, not even coffee.
For the price the hotel is fantastic. I felt our room could have been cleaner. Saw many unwanted hairs. However I would stay here again.
This is a Microtel, not an upscale facility. However, room and facility are clean (most important to me). The included shuttle, to and from the airport, is a very nice feature to use. Especially if you are somebody who uses rideshare services frequently.
Staff wasn't friendly
I wouldn’t recommend this property to anyone. The service was very slow and unsatisfactory. My sheets were dirty, floor not vacuumed, no toilet paper on rack.
Located in Toddville Road, Microtel Inn by Wyndham Charlotte Airport is within a few miles (5 km) of sights such as Charlotte Douglas Airport Overlook and Carolinas Aviation Museum. This 99-room hotel has free in-room WiFi, free self parking, and a free airport shuttle.
Savor a meal from the comfort of your room with room service.
32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Other standard amenities include refrigerators, microwaves, and free local calls.
Guests of Microtel Inn by Wyndham Charlotte Airport enjoy access to free WiFi in public areas, a 24-hour business center, and coffee in a common area. You can take advantage of free parking, along with a free airport shuttle during limited hours. The 24-hour front desk has multilingual staff ready to help secure valuables, and answer any questions about the area. Additional amenities include a computer station, laundry facilities, and an ATM.
The staff was very unfriendly and even seemed annoyed that I was bothering them by checking in and out. The towels were paper thin and scratchy. I’m glad I only stayed one night. You could here every noise outside the room given how paper thin the walls were. I couldn’t get out of there fast enough.
Thankyou for your rating!
Clean and inexpensive and quiet. Bare minimum amenities That worked for us & probably for most short stay guests
We appreciate your feedback and we hope to see you back again soon at Microtel Inn & Suites By Wyndham Charlotte Airport.
The manager was no good
We regret that some aspects of your stay were not reflective of a typical experience with us and we appreciate your feedback. Our team will be discussing ways to ensure excellence going forward and we hope you'll allow us another chance to change your opinion of us.
The “system” was down and we couldn’t check in for over an hour despite having 4 prepaid rooms booked. They are still using Covid as an excuse to offer NO breakfast amenities, not even coffee.
Jason We apologize for your inconvenience, due to some reason we don't have breakfast.
For the price the hotel is fantastic. I felt our room could have been cleaner. Saw many unwanted hairs. However I would stay here again.
Thank you for your kind words about our convenient location and hospitality. We truly appreciate your generous ratings for our hospitality standards and are very happy to know that you enjoyed your recent stay with us. We do regret the inconvenience you experienced because of the housekeeping issue. Having said that, we hope you choose to stay with us again in the future. Thank you for your business and we really look forward to hosting you soon.
This is a Microtel, not an upscale facility. However, room and facility are clean (most important to me). The included shuttle, to and from the airport, is a very nice feature to use. Especially if you are somebody who uses rideshare services frequently.
Thanks Vincent for your review and good comments towards your facility.
Staff wasn't friendly
Thanks for the rating. We really trying hard to improve guest services.
I apologize that your experience was not positive. I'll look into the staff on duty and will extended their training to provide pleasant experience.