The “system” was down and we couldn’t check in for over an hour despite having 4 prepaid rooms booked. They are still using Covid as an excuse to offer NO breakfast amenities, not even coffee.
For the price the hotel is fantastic. I felt our room could have been cleaner. Saw many unwanted hairs. However I would stay here again.
This is a Microtel, not an upscale facility. However, room and facility are clean (most important to me). The included shuttle, to and from the airport, is a very nice feature to use. Especially if you are somebody who uses rideshare services frequently.
Staff wasn't friendly
I wouldn’t recommend this property to anyone. The service was very slow and unsatisfactory. My sheets were dirty, floor not vacuumed, no toilet paper on rack.
Located in Toddville Road, Microtel Inn by Wyndham Charlotte Airport is 2.6 mi (4.1 km) from Carolinas Aviation Museum and within a 10-minute drive of Fillmore Charlotte. This 99-room hotel has free in-room WiFi, free self parking, and a free airport shuttle.
Savor a meal from the comfort of your room with room service.
All 99 rooms provide microwaves, refrigerators, and free local calls. Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Bathrooms have hair dryers and free toiletries. Ironing boards and desks are other standard amenities.
Guests of Microtel Inn by Wyndham Charlotte Airport enjoy access to free WiFi in public areas, a 24-hour business center, and coffee in a common area. You can take advantage of free parking, along with a free airport shuttle during limited hours. The 24-hour front desk has multilingual staff ready to help secure valuables, and answer any questions about the area. Additional amenities include a computer station, laundry facilities, and an ATM.
The “system” was down and we couldn’t check in for over an hour despite having 4 prepaid rooms booked. They are still using Covid as an excuse to offer NO breakfast amenities, not even coffee.
For the price the hotel is fantastic. I felt our room could have been cleaner. Saw many unwanted hairs. However I would stay here again.
This is a Microtel, not an upscale facility. However, room and facility are clean (most important to me). The included shuttle, to and from the airport, is a very nice feature to use. Especially if you are somebody who uses rideshare services frequently.
Thanks Vincent for your review and good comments towards your facility.
Staff wasn't friendly
Thanks for the rating. We really trying hard to improve guest services.
I wouldn’t recommend this property to anyone. The service was very slow and unsatisfactory. My sheets were dirty, floor not vacuumed, no toilet paper on rack.
Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
Thank you for your kind words about our convenient location and hospitality. We truly appreciate your generous ratings for our hospitality standards and are very happy to know that you enjoyed your recent stay with us. We do regret the inconvenience you experienced because of the housekeeping issue. Having said that, we hope you choose to stay with us again in the future. Thank you for your business and we really look forward to hosting you soon.