Everyone was super rude and it was super dirty. We had to wait an hour before we could get a room
Check-in staff was helpful and friendly. Room was clean and very roomy. I was disappointed in the condition of the furniture in the room and the lobby. Sofa fabric was stained; walls had marks and scratches; leather on furniture was ripped. Our stay was okay, but I thought the condition of the property was not up to Hilton standards.
very nice please. Loved the room and amenities. will stop there again.
The ladies on the desk were courteous and approachable. I had an issue the first night and they took care of it immediately. I would definitely stay at home 2 Suites again because of them.
Room smelled like smoke the moment I walked in Dirty bathroom door
Relatively new hotel with large, pleasant rooms. As is often the case, in-wall air conditioner was noisy. No safe in the room, only safe deposit boxes at reception. A desk chair and a sofa were provided. A second chair would be good so that meals could be eaten sitting at the table. However overall experience was excellent and I would stay here again in future.
This hotel was absolutely fabulous! I love the colors, our rooms and the common areas were very clean, the amenities were just what our family needed, pool play, connecting rooms, early workout before a great breakfast selection. The location of our fun filled stay was extremely convenient, too! What every teenager in our family gathering wanted: SOUTHPARK MALL AND THE CHEESECAKE FACTORY which was almost walking distance. We had a wonderful time that will be remembered for years to come!
The rooms were so clean, and the decor is inviting. The room was super spacious. The staff was both friendly and helpful. Any time that I will need a hotel in Charlotte, this will be my first choice.
The hotel was great frim the staff to the room everything was nice
I reserved a non smoking room-all of the decals on the doors indicated that the rooms were non smoking. Unfortunately we opened the door and were flooded with a disgusting overpowering smoky odor. There was also an ashtray in the room. Why? If it's non smoking?!! I called the front desk to ask for another room but the woman up front was dismissive of my concern & offered no apology and quickly said I couldn't change rooms. I was JUST recovering from bronchitis so it was a definite problem for me. A couple of the coffee cups were still dirty & coffee stained and there were some random hairs in the sink. These incidents truly put a damper on our one night stay. We'll probably stay elsewhere for our next stay in Charlotte.
This was one of the best hotel experiences my family and I have had in years! We were welcomed from the time we arrived, which made it feel like home! Best experience yet!
From the beginning to the end it was a great experience. I would stay again
For reference, I am a frequent (at least monthly) business traveler, and I only stay within the Hilton chain. Check-in staff was helpful and polite. The lobby was small but decent, outside firepit areas were nice. The room was clean, in good repair/new-looking, and had a comfortable bed and pillows. It was missing some things, though, and I'm not sure why. There was no luggage rack for propping open my suitcase. There were no toiletries in the restroom; there was a pump for shampoo and another for body wash in the shower, but there was neither conditioner nor lotion anywhere in the room. As a female traveler, this was annoying. Free Wifi is only for the first day of your stay. Breakfast choices were a little spartan. I can't have wheat, so my choices were: fruit (the oranges had mold on them, and there were mixed berries which are frozen) and luke warm water for oatmeal (which would be made cold by the frozen berries). I had a decent stay, didn't use the pool. All in all it wasn't bad, I was just surprised at the lack of toiletries.
It was good for a quick stop as we were traveling through. Other guests were loud and kept us up for much of the night.
Located in Executive Park within a mile (2 km) of United States Citizenship and Immigration Services office, Home2 Suites by Hilton Charlotte I-77 South, NC is within 2 miles (3 km) of York Road Community Park. This 89-room hotel welcomes guests with free breakfast and conveniences like an indoor pool and a 24-hour fitness center.
Free continental breakfast is served each morning from 6 AM to 9 AM.
All 89 air-conditioned accommodations feature kitchens and space to spread out with sitting areas. 42-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds sport down comforters and bathrooms offer hair dryers. Other standard amenities include iPod docks, sofa beds, and coffee makers.
At Home2 Suites by Hilton Charlotte I-77 South, NC, guests enjoy an indoor pool, a 24-hour fitness center, and free WiFi in public areas. Free parking is available if you drive. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include a meeting room, a 24-hour business center, and coffee/tea in a common area.
Everyone was super rude and it was super dirty. We had to wait an hour before we could get a room
Check-in staff was helpful and friendly. Room was clean and very roomy. I was disappointed in the condition of the furniture in the room and the lobby. Sofa fabric was stained; walls had marks and scratches; leather on furniture was ripped. Our stay was okay, but I thought the condition of the property was not up to Hilton standards.
very nice please. Loved the room and amenities. will stop there again.
The ladies on the desk were courteous and approachable. I had an issue the first night and they took care of it immediately. I would definitely stay at home 2 Suites again because of them.
Room smelled like smoke the moment I walked in Dirty bathroom door
Thank you for taking the time to tell us about your stay. We are sorry to hear of the issues you experienced. We will use your comments to help make improvements in our operations. We hope to see you again soon!
Thank you for taking the time to tell us about your stay. We are delighted to hear that you enjoyed our suite layout and convenient location. We look forward to seeing you again soon
Relatively new hotel with large, pleasant rooms. As is often the case, in-wall air conditioner was noisy. No safe in the room, only safe deposit boxes at reception. A desk chair and a sofa were provided. A second chair would be good so that meals could be eaten sitting at the table. However overall experience was excellent and I would stay here again in future.
Thank you so much for taking the time to leave a review! I'll share your compliments with the front desk!!! We appreciate your time and patronage and look forward to seeing you in the future!! Happy Travels!!!