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Recent guest reviews

I love that the shampoo, conditioner and soap is in the shower for when you forget your own.

The customer service was great ,and they accommodated me with any and everything I need ! This hotel will be my go to Hotel every time I come To North Carolina.

Cleanliness, Friendly. Bathroom didn’t have bathtub only shower

I enjoyed my stay. I especially enjoyed the complimentary breakfast

Nice hotel. The suits are big, clean and very comfortable. Great breakfast room

We only stayed 3-Nights. Very Comfortable!! Very Clean!! Quiet!!

Overall a good experience. Room was spacious 24 hr security on site made us feel safe and that's important to us when traveling. Was close to Carowinds theme park less then 5 minutes away. Staff was friendly and the maintence guy was a real character lol. Would stay here again.

I feel comfort in this hotel,everything was good,i really like it.

3-years in a row on our way to the islands in SC. Great staff! Super clean!

Clean room. Great location . Super breakfast. Nice employes. And the furniture was very at home!!

Excellent stay. I will recommend Holiday Inn hotels to my friends and associates.

Trying to get a hotel in downtown Charlotte during DNC was impossible. Thanks to the wonderful young lady on the phone , she found the Holiday Inn Express. Price was high but understandably so. What made the stay pleasant was the staff at the front desk and Cafe. There was also Eli's Car Service that save me many anxious moments, he was so dependable. Only one shortcoming, my room was not made on two consecutive days. I was leaving the room after 2:00 PM on both days, but the return at 1:00 AM after a tiring day would have been more relaxed on a neat bed and clean bath.

Room was clean, staff was pleasant, nice place to stay in Charlotte.

After a long trip to this hotel we were unpleasantly supprised to find the swimming pool closed for our entire stay .At check in we were never notified of the pool being closed, the front desk clerk did however tell us where the pool was. After we realized the situation with the pool I went to the office to try and change to another hotel. We had chosen this paticular hotel because it had a pool.I did not get anywhere with the front desk and then phoned the corporate office. We were merely trying to change to another hotel in the area with an open pool. I then proptly received a call from the manager of the hotel. Unfortunately for me it was not to rectify the situation but to yell at me for phoning corporate. I was very frustrated and upset at the lack of professionalism and how I was treated!

Everything went smoothly with our stay at Holiday Inn Express - Arrowood. It was convenienly located off the highway, our check-in and check-out was easy, and the staff was friendly. The room was very comfortable, larger than expected, and very quiet. We loved the bed! Not too firm or soft. It was nice to have a refrigerator. The digital thermostat on the air conditioner was great. It kept the room at a perfect temperature for us. Compared to other hotels in the area, this one seemed to be the best value for the money. There were plenty of restaurants nearby, so it didn't matter not having a restaurant in the hotel. The free breakfast was just OK (cinnamon rolls great, but not much fresh fruit -- just some green bananas).

W Arrowood Rd Charlotte NC

Hotel highlights

  • Free full breakfast
  • Free WiFi in rooms and public areas
  • Free uncovered self parking
  • Indoor pool

Located in Arrowood, Holiday Inn Express Hotel & Suites Charlotte Arrowood is within a 10-minute drive of popular attractions such as Billy Graham Library and Charlotte Premium Outlets. This 98-room hotel has free breakfast along with conveniences like an indoor pool and free in-room WiFi.


Dining

Free full breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.


Rooms

All of Holiday Inn Express Hotel & Suites Charlotte Arrowood's 98 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. Flat-screen TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi. Other standard amenities include free newspapers, free local calls, and hair dryers.


Property features

Guests staying at Holiday Inn Express Hotel & Suites Charlotte Arrowood enjoy an indoor pool, a fitness center, and free WiFi in public areas. If you drive, take advantage of free parking. Front-desk staff can assist with securing valuables, dry cleaning/laundry, and concierge services. Additional amenities include conference space, a business center, and free newspapers.

Room options

Standard Room

1 King Bed | 1 Queen Bed | Sleeps 2

Suite, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 5

Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Room, Accessible (Roll-In Shower)

2 Double Beds | 2 Queen Beds | Sleeps 4

Guest reviews for Holiday Inn Express Hotel & Suites Charlotte Arrowood

Everyone (5) Couples (4) Business (2) Family (6) Friends (1)
5
Partner Couples Family

I love that the shampoo, conditioner and soap is in the shower for when you forget your own.

By on Jun 2, 2020

Review comment responded on Jul 7, 2020

Thank you for your stay with us. We appreciate your business and feedback.

5
Family

The customer service was great ,and they accommodated me with any and everything I need ! This hotel will be my go to Hotel every time I come To North Carolina.

By on Apr 22, 2020

4
Partner Couples

Cleanliness, Friendly. Bathroom didn’t have bathtub only shower

By on Mar 22, 2020

Review comment responded on Mar 23, 2020

Thank you for taking the time to comment on your stay with us. We hope that you will continue to stay with us in the future. Sincerely, Gloria B. General Manager

5
Business Business

I enjoyed my stay. I especially enjoyed the complimentary breakfast

By , from Chicago on Feb 14, 2020

Review comment responded on Feb 14, 2020

Thank you for your business.

5
Everyone

By on Dec 22, 2019

Review comment responded on Dec 30, 2019

Greetings, Thank you for taking the time to rate your stay with us! Hope to see you again soon! Sincerely, Gloria B. General Manager

5
Everyone

By on Oct 22, 2018

Review comment responded on Oct 26, 2018

Thanks for the positive review. We appreciate your business.

5
Everyone

By on Sep 21, 2018

Review comment responded on Sep 25, 2018

thank you for your visit and taking the time to leave feedback. We are happy you had a great stay! Come visit us again soon.

5
Everyone

Nice hotel. The suits are big, clean and very comfortable. Great breakfast room

By on Aug 6, 2018

Review comment responded on Aug 11, 2018

We are happy you chose our property for your recent visit to Charlotte. Thank you for the great feedback! We love the suites too!!!

5
Everyone

We only stayed 3-Nights. Very Comfortable!! Very Clean!! Quiet!!

By on Apr 13, 2016

Review comment responded on May 11, 2016

We at the Holiday Inn Express & Suites Arrowood are thrilled that you enjoyed your stay with us. We look forward to welcoming you back as soon as your travel needs bring you back to Charlotte.

4

family vacation.

Family

Overall a good experience. Room was spacious 24 hr security on site made us feel safe and that's important to us when traveling. Was close to Carowinds theme park less then 5 minutes away. Staff was friendly and the maintence guy was a real character lol. Would stay here again.

By on Aug 10, 2015

Holiday Inn Express Hotel & Suites Charlotte Arrowood

805 W Arrowood Rd, Charlotte, NC 28217
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