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Holiday Inn Express Hotel & Suites Charlotte Arrowood

2.5 out of 5.0

Recent guest reviews

We only stayed 3-Nights. Very Comfortable!! Very Clean!! Quiet!!

Overall a good experience. Room was spacious 24 hr security on site made us feel safe and that's important to us when traveling. Was close to Carowinds theme park less then 5 minutes away. Staff was friendly and the maintence guy was a real character lol. Would stay here again.

I feel comfort in this hotel,everything was good,i really like it.

3-years in a row on our way to the islands in SC. Great staff! Super clean!

Clean room. Great location . Super breakfast. Nice employes. And the furniture was very at home!!

Excellent stay. I will recommend Holiday Inn hotels to my friends and associates.

Trying to get a hotel in downtown Charlotte during DNC was impossible. Thanks to the wonderful young lady on the phone , she found the Holiday Inn Express. Price was high but understandably so. What made the stay pleasant was the staff at the front desk and Cafe. There was also Eli's Car Service that save me many anxious moments, he was so dependable. Only one shortcoming, my room was not made on two consecutive days. I was leaving the room after 2:00 PM on both days, but the return at 1:00 AM after a tiring day would have been more relaxed on a neat bed and clean bath.

Room was clean, staff was pleasant, nice place to stay in Charlotte.

After a long trip to this hotel we were unpleasantly supprised to find the swimming pool closed for our entire stay .At check in we were never notified of the pool being closed, the front desk clerk did however tell us where the pool was. After we realized the situation with the pool I went to the office to try and change to another hotel. We had chosen this paticular hotel because it had a pool.I did not get anywhere with the front desk and then phoned the corporate office. We were merely trying to change to another hotel in the area with an open pool. I then proptly received a call from the manager of the hotel. Unfortunately for me it was not to rectify the situation but to yell at me for phoning corporate. I was very frustrated and upset at the lack of professionalism and how I was treated!

Everything went smoothly with our stay at Holiday Inn Express - Arrowood. It was convenienly located off the highway, our check-in and check-out was easy, and the staff was friendly. The room was very comfortable, larger than expected, and very quiet. We loved the bed! Not too firm or soft. It was nice to have a refrigerator. The digital thermostat on the air conditioner was great. It kept the room at a perfect temperature for us. Compared to other hotels in the area, this one seemed to be the best value for the money. There were plenty of restaurants nearby, so it didn't matter not having a restaurant in the hotel. The free breakfast was just OK (cinnamon rolls great, but not much fresh fruit -- just some green bananas).

805 W Arrowood Rd Charlotte NC

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Indoor pool

Holiday Inn Express Hotel & Suites Charlotte Arrowood places you within a 15-minute drive of popular attractions such as Carowinds Theme Park and Bank of America Stadium. This 98-room hotel welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi. Also nearby are United States Citizenship and Immigration Services office and York Road Community Park.


Dining

Start your day off right with a free buffet breakfast.


Rooms

All of Holiday Inn Express Hotel & Suites Charlotte Arrowood's 98 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Flat-screen TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi. Free newspapers, free local calls, and hair dryers are also standard.


Property features

At Holiday Inn Express Hotel & Suites Charlotte Arrowood, guests enjoy an indoor pool, a fitness center, and free WiFi in public areas. If you drive, take advantage of free parking. Front-desk staff can assist with dry cleaning/laundry and securing valuables. Additional amenities include conference space, laundry facilities, and a gift shop.

Room options

Standard Room

Twin 1 | Twin 2 | Sleeps 2

Room, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 4

Suite, 1 King Bed, Non Smoking

King 1 | Sleeps 4

Suite, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 5

Guest reviews for Holiday Inn Express Hotel & Suites Charlotte Arrowood

Everyone (1) Business (2) Couples (2) Family (4) Friends (1)
5
Everyone

We only stayed 3-Nights. Very Comfortable!! Very Clean!! Quiet!!

By on Apr 13, 2016

Review comment responded on May 11, 2016

We at the Holiday Inn Express & Suites Arrowood are thrilled that you enjoyed your stay with us. We look forward to welcoming you back as soon as your travel needs bring you back to Charlotte.

4

family vacation.

Families

Overall a good experience. Room was spacious 24 hr security on site made us feel safe and that's important to us when traveling. Was close to Carowinds theme park less then 5 minutes away. Staff was friendly and the maintence guy was a real character lol. Would stay here again.

By on Aug 10, 2015

5

fantastic hotel

GetawayWithFriends

I feel comfort in this hotel,everything was good,i really like it.

By on Nov 19, 2014

4

wonderful spot!

Families

3-years in a row on our way to the islands in SC. Great staff! Super clean!

By on Aug 11, 2014

4

great hotel

Families

Clean room. Great location . Super breakfast. Nice employes. And the furniture was very at home!!

By on Jun 14, 2014

4

overall it was good stay. very close to my client.

BusinessTravelers

Excellent stay. I will recommend Holiday Inn hotels to my friends and associates.

By on Jan 23, 2014

4

i am glad it was there

BusinessTravelers

Trying to get a hotel in downtown Charlotte during DNC was impossible. Thanks to the wonderful young lady on the phone , she found the Holiday Inn Express. Price was high but understandably so. What made the stay pleasant was the staff at the front desk and Cafe. There was also Eli's Car Service that save me many anxious moments, he was so dependable. Only one shortcoming, my room was not made on two consecutive days. I was leaving the room after 2:00 PM on both days, but the return at 1:00 AM after a tiring day would have been more relaxed on a neat bed and clean bath.

By on Sep 8, 2012

4

decent value

Couples

Room was clean, staff was pleasant, nice place to stay in Charlotte.

By on Apr 5, 2012

1

never again!

Families

After a long trip to this hotel we were unpleasantly supprised to find the swimming pool closed for our entire stay .At check in we were never notified of the pool being closed, the front desk clerk did however tell us where the pool was. After we realized the situation with the pool I went to the office to try and change to another hotel. We had chosen this paticular hotel because it had a pool.I did not get anywhere with the front desk and then phoned the corporate office. We were merely trying to change to another hotel in the area with an open pool. I then proptly received a call from the manager of the hotel. Unfortunately for me it was not to rectify the situation but to yell at me for phoning corporate. I was very frustrated and upset at the lack of professionalism and how I was treated!

By on Feb 9, 2011

5

a comfortable and convenient place to stay

Couples

Everything went smoothly with our stay at Holiday Inn Express - Arrowood. It was convenienly located off the highway, our check-in and check-out was easy, and the staff was friendly. The room was very comfortable, larger than expected, and very quiet. We loved the bed! Not too firm or soft. It was nice to have a refrigerator. The digital thermostat on the air conditioner was great. It kept the room at a perfect temperature for us. Compared to other hotels in the area, this one seemed to be the best value for the money. There were plenty of restaurants nearby, so it didn't matter not having a restaurant in the hotel. The free breakfast was just OK (cinnamon rolls great, but not much fresh fruit -- just some green bananas).

By on Sep 30, 2007