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The Ritz-Carlton, Charlotte

5.0 out of 5.0

Recent guest reviews

In town for TS concert, location was perfect, very little road and downtown noise. We were very excited about our room/ex suite. They gave us connecting rooms due to number of beds we needed issue. The front desk manager was wonderful the valet was superb. The only things that could have been better was when we arrive and checked everything out seemed ok. When headed to bed, found things housekeeping didn't clean well. Found a sippy cup lid in living area, we had adults and teenagers, certainly not ours and then found chip crumbs in the sofa bed. There were no sheets for sofa bed, which we called and they brought right up. We stayed 2 nights and it was great, convinant and would defiantly stay again. Bell hop, valet and front desk.....kuddos on all you do to make people, yes even the mini van with pink TS writing on it with 5 very excited teenage girls, feel welcome and not out of place.

The nicest staff on the planet!!!!!! Great food, wonderful amenities...Great location.... Would love to stay again..............................................

I made a last minute reservation and saved several hundred dollars off the listed rate. They gave me a huge room on the top floor with a gorgeous view of downtown. Amenities are the nicest I've experienced in any 5-star hotel. This is as nice as(and newer than) than any other Ritz I've ever stayed in. In-room coffee and espresso machines, tv in the bathroom mirror, well-lit desk and a healthy choice of foods on the in-room-dining menu. I'll be back

Everything was perfect, the service was, as always, outstanding and the location is exceptional. Our suite was amazing.

201 East Trade Street Charlotte NC

Hotel highlights

  • Steps from Spectrum Center
  • Onsite dining
  • Spa
  • Indoor pool

Located in First Ward, The Ritz-Carlton, Charlotte is adjacent to Spectrum Center and within a mile (2 km) of other popular sights like Bank of America Stadium. This 146-room, 5-star hotel has conveniences like a full-service spa, an indoor pool, and a 24-hour health club. Centrally located in Charlotte, the hotel is also a short walk from EpiCentre and Bank of America Corporate Center.


Enjoy dining at BLT Steak, one of 3 onsite restaurants. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. For your convenience, a full breakfast is served each morning for a fee.


All of The Ritz-Carlton, Charlotte's 146 air-conditioned rooms provide iPod docks, minibars, and espresso makers. Guests can expect WiFi, wired Internet, and 42-inch flat-screen TVs with cable channels and DVD players. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with Frette Italian sheets and down comforters ensure a restful night. Free newspapers, free bottled water, and video-game consoles are also available.

Property features

Guests of The Ritz-Carlton, Charlotte enjoy a full-service spa, an indoor pool, and a 24-hour health club. Valet parking is available for USD 38 per day, and there's also limo/town car service. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a spa tub, a sauna, and WiFi in public areas.

Room options

Suite, 1 King Bed

King 1 | Sleeps 4

Executive Suite

King 1 | Queen 2 | Sleeps 4

Room, 2 Queen Beds

Queen 2 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

87% of guests recommend this hotel

Total of 628 reviews