See all properties
Save

The Ritz-Carlton, Charlotte

5.0 star property
Luxury spa hotel, a quick walk to Spectrum Center

Choose dates to view prices

Photo gallery for The Ritz-Carlton, Charlotte

Exterior
Sauna, spa tub, body treatments, body wraps, body scrubs, detox wraps
Frette Italian sheets, premium bedding, down comforters, pillowtop beds
Lobby
Executive King Suite, 1 Bedroom | Bathroom | Free toiletries, hair dryer, bathrobes, slippers

Reviews

9.0

Wonderful

Popular amenities

  • Pool
    PoolPool
  • Bar
    BarBar
  • Spa
    SpaSpa
  • Room service
    Room serviceRoom service
  • Housekeeping
    HousekeepingHousekeeping
  • Air conditioning
    Air conditioningAir conditioning

Check-in time

4:00 PM

Check-out time

12:00 PM

Explore the area

Map
201 East Trade Street, Charlotte, NC, 28202
  • Popular LocationSpectrum Center3 min walk
  • Popular LocationCharlotte Convention Center6 min walk
  • Popular LocationBank of America Stadium15 min walk
  • AirportCharlotte, NC (CLT-Charlotte-Douglas Intl.)11 min drive

Book today, save on your next hotel stay

It's that easy when you're a member of Orbitz Rewards. It's free to join!

Similar properties

Lobby lounge
The Ballantyne, A Luxury Collection Hotel, Charlotte
Pool
Hot Tub
Spa
Parking included
9.2 out of 10, Wonderful, (797)
The price is $332
per night
$383 total
includes taxes & fees
Aug 10 - Aug 11
The Ballantyne, A Luxury Collection Hotel, Charlotte

About the neighborhood

Charlotte

Located in Uptown Charlotte, The Ritz-Carlton, Charlotte is adjacent to Queen City Quarter and within a 5-minute walk of other popular sights like Spectrum Center. This 5-star hotel has 146 guestrooms and offers a full-service spa, an indoor pool, and a 24-hour gym.

What's nearby

  • Queen City Quarter - 1 min walk
  • Spectrum Center - 3 min walk
  • Charlotte Convention Center - 6 min walk
  • NASCAR Hall of Fame - 9 min walk
  • Bank of America Stadium - 15 min walk

Getting around

  • Tryon Street Tram Stop - 2 min walk
  • Charlotte Station - 5 min drive
  • The nearest major airports are:<br />Charlotte-Douglas Intl. Airport (CLT): 11-min drive, 7.5 mi/12.1 km<br /> Concord, NC (USA-Concord Regional): 20-min drive, 15.3 mi/24.7 km<br /> <p>The preferred airport is Charlotte-Douglas Intl. Airport (CLT). </p>

Restaurants

  • ‪Redeye Diner - ‬1 min walk
  • ‪Nuvole Rooftop TwentyTwo - ‬1 min walk
  • ‪Tupelo Honey - ‬4 min walk
  • ‪Eddie V's Prime Seafood - ‬3 min walk
  • ‪Fleming's Prime Steakhouse & Wine Bar - ‬1 min walk

About this property

The Ritz-Carlton, Charlotte

Luxury spa hotel, a quick walk to Spectrum Center
At The Ritz-Carlton, Charlotte, guests enjoy a full-service spa, an indoor pool, and a 24-hour gym. Valet parking is available for USD 40 per day, and there's also limo/town car service. The front desk is staffed 24/7 to help with luggage storage, concierge services, and securing valuables. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and a 24-hour business center.
Guests can expect to find WiFi and 42-inch Smart TVs with cable channels and Netflix. Pillowtop beds sport Frette Italian sheets and down comforters, and bathrooms offer hair dryers and free toiletries. Other standard amenities include minibars, espresso makers, and laptop-compatible safes. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Ritz-Carlton Spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and detox wraps. The spa is equipped with a sauna and a spa tub. The spa is open daily.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Valet parking on site (USD 40 per day)

Food and drink

  • Full breakfast available for a fee: USD 28 to 100 per person
  • 4 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bar Cocoa
  • BLT Steak
  • Hidden Wine
  • K Lounge
  • The Punch Room

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Free crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 8 meeting rooms
  • Computer station

Outdoors

  • Garden
  • Vegetable garden

Full-service spa

  • Body scrubs
  • Body wraps
  • Detox wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 18 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2009
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Frette Italian sheets
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch Smart TV with cable channels
  • Netflix

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 28 to 100 per person
  • Fee for in-room wireless internet: USD 9.95 per day (rates may vary)
  • Valet parking fee: USD 40 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 4 PM
  • Check-out: noon
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers valet parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Charlotte Ritz-Carlton
Ritz-Carlton Charlotte
Ritz-Carlton Hotel Charlotte
Ritz-Carlton Charlotte Hotel
The Ritz-Carlton, Charlotte Hotel Charlotte
The Ritz Carlton Charlotte
The Ritz-carlton
Charlotte Hotel Charlotte
The Ritz-Carlton, Charlotte Hotel
The Ritz-Carlton, Charlotte Charlotte
The Ritz-Carlton, Charlotte Hotel Charlotte

Frequently asked questions

Is free cancellation available at The Ritz-Carlton, Charlotte?

The Ritz-Carlton, Charlotte offers free cancellation on select room rates. To learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at The Ritz-Carlton, Charlotte?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at The Ritz-Carlton, Charlotte on Aug 3, 2024 start from $499.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near The Ritz-Carlton, Charlotte?

This hotel is situated in Uptown Charlotte within a 10-minute walk of Spectrum Center and NASCAR Hall of Fame. You'll also find Bank of America Stadium and Fillmore Charlotte within a short drive.

Is parking available on site at The Ritz-Carlton, Charlotte?

Yes, valet parking is offered for USD 40 per day. Electric car charging is also available for guests.

Is there a spa at The Ritz-Carlton, Charlotte?

The Ritz-Carlton Spa is the hotel's spa and services include detox wraps, massages, facials, and mani/pedis.

Does The Ritz-Carlton, Charlotte include a casino at the property?

No, The Ritz-Carlton, Charlotte doesn't have a casino.

Is there an indoor pool at The Ritz-Carlton, Charlotte?

Yes, this hotel has an indoor pool.

What do couples enjoy most about The Ritz-Carlton, Charlotte?

There are plenty of amenities for couples at this hotel, including an indoor pool, a poolside bar, and a restaurant.

Does The Ritz-Carlton, Charlotte have a hot tub?

Yes, this hotel has a spa tub.

Does The Ritz-Carlton, Charlotte feature a restaurant that includes a breakfast menu?

Yes, The Ritz-Carlton, Charlotte serves a full breakfast for a surcharge at BLT Steak.

Does The Ritz-Carlton, Charlotte allow pets to stay for free?

No, pets aren't allowed at The Ritz-Carlton, Charlotte though service animals are welcome.

Does The Ritz-Carlton, Charlotte have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to The Ritz-Carlton, Charlotte?

The closest major airport to The Ritz-Carlton, Charlotte is Charlotte-Douglas Intl. Airport (CLT), which is 7.5 mi away (11 minutes by car). Another top airport is Concord, NC (USA-Concord Regional), which is located 15.3 mi away (20-minute drive).

Are there rooms with balconies that I can book at The Ritz-Carlton, Charlotte?

No, there aren't any guestrooms with balconies at The Ritz-Carlton, Charlotte.

Does The Ritz-Carlton, Charlotte have a wedding venue?

Take advantage of the wedding venue at The Ritz-Carlton, Charlotte if you plan to say "I do" during your trip.

The Ritz-Carlton, Charlotte Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 184 out of 257 reviews" "
Rating 8 - Good. 37 out of 257 reviews" "
Rating 6 - Okay. 21 out of 257 reviews" "
Rating 4 - Poor. 8 out of 257 reviews" "
Rating 2 - Terrible. 7 out of 257 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful! The MOST COMFY BEDS EVER!!! Paid for 5 hours of blissful sleep right before my 7am flight. WORTH IT!
Stayed 1 night in Apr 2024

10/10 Excellent

Matthew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely perfect.
Stayed 1 night in Mar 2024

10/10 Excellent

Eric

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very hospitable and several amenities available for guest.
Stayed 1 night in Jan 2024

10/10 Excellent

Ashley

Liked: Staff & service
Overall ok stay. Staff at front desk and valet friendly. Spa Staff not as friendly and seemed bothered to show me around the Spa. Bar food was good, but slow service. Loud outside our room
Stayed 1 night in Jan 2024

10/10 Excellent

Santosh, Charlotte

Stayed 1 night in Jan 2024

8/10 Good

Cristiano

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities

6/10 Okay

Eric

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Dec 2023

8/10 Good

James

Stayed 1 night in Dec 2023

10/10 Excellent

Dan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very warm and attentive staff.
Stayed 2 nights in Nov 2023

10/10 Excellent

Carolyn

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Rachel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved our stay! Room service was amazing. The new spa was incredible. 10/10
Stayed 1 night in Oct 2023

10/10 Excellent

Irina

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

2/10 Terrible

Stephen

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Jul 2023

2/10 Terrible

Avelyn

Business traveler
Disliked: Staff & service, property conditions & facilities
This was my first time staying at the Ritz and will be my last. I was really disappointed in this stay. I stayed for 2 nights for work and wanted to treat myself to a luxury experience. Firstly, I was placed in a room I didn’t book. The room was fine but it was really dated. The remotes to the TVs are not responsive. The phone didn’t work. There was some sound coming from the vent and I didn’t get any sleep. One of my room service orders was completely wrong. I just expected better. The Ivys down the street is so much better
Stayed 2 nights in Jul 2023

6/10 Okay

martha

Liked: Property conditions & facilities
Disliked: Cleanliness, room comfort
no ammenities
no ammenities, pool closed no gym
Stayed 2 nights in Jul 2023

10/10 Excellent

Betty

Stayed 2 nights in May 2023

10/10 Excellent

Ciaran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

8/10 Good

Zach

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property was clean and staff were awesome!!!
Stayed 1 night in Mar 2023

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022

6/10 Okay

Ashley

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022

10/10 Excellent

Christene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Go to Charlotte just to stay here!
Most amazing stay I have ever had at a hotel. Top notch rooms and service
Stayed 3 nights in Aug 2022

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay! 10/10 highly recommend Charlotte Ritz Carlton!
Stayed 2 nights in Jul 2022

2/10 Terrible

Randal

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The hotel asked what time I would be arriving and I told them 2PM. I arrived at 2 and they said they would let me know and they guaranteed 4PM check in. I saw people come straight in and get their room. I asked again at 4:30 and they said they would let me know when it was ready. I had to fuss, after they told me it was first come, first serve and I told them I saw people come in and get their room. I finally got another room. I got a text at 7:48 saying my room original room was ready. My concert started at 4. Horrible experience!!
Stayed 1 night in Jun 2022

6/10 Okay

Amy

Business traveler
Not the Ritz I was knew.
The staff behind the desk was unsure how long it took to get to the airport, the room had very stained carpet, and the whole place needs an update. Disappointing for an expensive name brand.
Stayed 1 night in May 2022