The Ritz-Carlton, Charlotte

5.0 star property
Luxury hotel with a full-service spa and bars

Choose dates to view prices

Photo gallery for The Ritz-Carlton, Charlotte

Exterior
1 bedroom, Frette Italian sheets, premium bedding, down comforters
Sauna, hot tub, body treatments, body wraps, body scrubs, detox wraps
Property grounds
Property amenity

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Spa
  • Housekeeping
  • Free WiFi
  • Laundry

Explore the area

Map
201 East Trade Street, Charlotte, NC, 28202
  • Spectrum Center
    ‪2 min walk‬
  • Charlotte Convention Center
    ‪7 min walk‬
  • Bank of America Stadium
    ‪11 min walk‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪11 min drive‬

Book today, save on your next hotel stay

It's that easy when you're a member of Orbitz Rewards. It's free to join!

Room options

Executive Suite, 1 Bedroom, Garden View

10.0 out of 10
Exceptional
(1 review)
  • 1086 sq ft
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Deluxe Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom, Non Smoking (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 1 King Bed, Non Smoking (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

Executive Suite, 1 Bedroom, Non Smoking, City View (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 1 King Bed, Non Smoking (Mobility Accessible, Roll-in Shower)

  • Sleeps 4
  • 1 King Bed

Executive Suite, 1 Bedroom, Garden View

10.0 out of 10
Exceptional
(1 review)
  • 1086 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(5 reviews)
  • 506 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Executive Suite, 1 Bedroom, City View

  • 1086 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • 882 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 2 Queen Beds

8.0 out of 10
Very good
(1 review)
  • 506 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Garden View

  • 506 sq ft
  • Sleeps 2
  • 1 King Bed

You may also like

About the neighborhood

Charlotte

Located in Uptown Charlotte, The Ritz-Carlton, Charlotte is adjacent to Queen City Quarter and within a 5-minute walk of other popular sights like Spectrum Center. This 5-star hotel has 146 guestrooms and offers a full-service spa, an indoor pool, and a 24-hour gym.

What's nearby

  • Queen City Quarter - 1 min walk - 0.0 miles
  • Spectrum Center - 2 min walk - 0.1 miles
  • Charlotte Convention Center - 7 min walk - 0.4 miles
  • NASCAR Hall of Fame - 9 min walk - 0.5 miles
  • Bank of America Stadium - 11 min walk - 0.6 miles

Getting around

  • Tryon Street Tram Stop - 2 min walk
  • Charlotte Station - 5 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 11 min drive

Restaurants

  • ‪Redeye Diner - ‬1 min walk
  • ‪Nuvole Rooftop TwentyTwo - ‬1 min walk
  • ‪Tupelo Honey - ‬4 min walk
  • ‪Eddie V's Prime Seafood - ‬3 min walk
  • ‪Chima Steakhouse - ‬3 min walk

About this property

The Ritz-Carlton, Charlotte

Luxury hotel with a full-service spa and bars
At The Ritz-Carlton, Charlotte, guests enjoy a full-service spa, an indoor pool, and a 24-hour gym. Valet parking is available for USD 40 per day, and there's also limo/town car service. The front desk is staffed 24/7 to help with luggage storage, concierge services, and securing valuables. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and a 24-hour business center.
Guests can expect to find WiFi and 42-inch Smart TVs with cable channels and Netflix. Pillowtop beds sport Frette Italian sheets and down comforters, and bathrooms offer hair dryers and free toiletries. Other standard amenities include minibars, espresso makers, and laptop-compatible safes. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Ritz-Carlton Spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and detox wraps. The spa is equipped with a sauna and a hot tub. The spa is open daily.

Languages

English, French, German, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Valet parking on site (USD 40 per day)

Food and drink

  • Full breakfast available for a fee: USD 28 to 100 per person
  • 4 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bar Cocoa
  • BLT Steak
  • Hidden Wine
  • K Lounge
  • The Punch Room

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Sauna
  • TV in common areas

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 8 meeting rooms
  • Computer station

Outdoors

  • Garden
  • Vegetable garden

Full-service spa

  • Body scrubs
  • Body wraps
  • Detox wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 18 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2009
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Frette Italian sheets
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels
  • Netflix

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from March 4 2025 to August 7 2025 (completion date subject to change). The following areas are affected:
  • Select guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 28 to 100 per person
  • Fee for in-room wireless internet: USD 9.95 per day (rates may vary)
  • Valet parking fee: USD 40 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 4 PM
  • Check-out: noon
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers valet parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Charlotte Ritz-Carlton
Ritz-Carlton Charlotte
Ritz-Carlton Hotel Charlotte
Ritz-Carlton Charlotte Hotel
The Ritz-Carlton, Charlotte Hotel Charlotte
The Ritz Carlton Charlotte
The Ritz-carlton
Charlotte Hotel Charlotte
The Ritz-Carlton, Charlotte Hotel
The Ritz-Carlton, Charlotte Charlotte
The Ritz-Carlton, Charlotte Hotel Charlotte

Frequently asked questions

Is free cancellation available at The Ritz-Carlton, Charlotte?

The Ritz-Carlton, Charlotte offers free cancellation on select room rates. To learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at The Ritz-Carlton, Charlotte?

As of Jul 1, 2025, prices found for a 1-night stay for 2 adults at The Ritz-Carlton, Charlotte on Jul 2, 2025 start from $599.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near The Ritz-Carlton, Charlotte?

This hotel is situated in Uptown Charlotte within a 10-minute walk of Spectrum Center and NASCAR Hall of Fame. You'll also find Bank of America Stadium and Fillmore Charlotte within a short drive.

Is parking available on site at The Ritz-Carlton, Charlotte?

Yes, valet parking is offered for USD 40 per day. Electric car charging is also available for guests.

Is there a spa at The Ritz-Carlton, Charlotte?

The Ritz-Carlton Spa is the hotel's spa and services include detox wraps, massages, facials, and mani/pedis.

Does The Ritz-Carlton, Charlotte include a casino at the property?

No, The Ritz-Carlton, Charlotte doesn't have a casino.

Is there an indoor pool at The Ritz-Carlton, Charlotte?

Yes, this hotel has an indoor pool.

What will couples enjoy most about a stay at The Ritz-Carlton, Charlotte?

There are plenty of amenities for couples at this hotel, including an indoor pool, a poolside bar, and a restaurant.

Does The Ritz-Carlton, Charlotte have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does The Ritz-Carlton, Charlotte feature a restaurant that includes a breakfast menu?

Yes, The Ritz-Carlton, Charlotte serves a full breakfast for a surcharge at BLT Steak.

Does The Ritz-Carlton, Charlotte allow pets to stay for free?

No, pets aren't allowed at The Ritz-Carlton, Charlotte though service animals are welcome.

Does The Ritz-Carlton, Charlotte have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to The Ritz-Carlton, Charlotte?

The closest major airport to The Ritz-Carlton, Charlotte is Charlotte-Douglas Intl. Airport (CLT), which is 7.5 mi away (11 minutes by car). Another top airport is Concord, NC (USA-Concord Regional), which is located 15.3 mi away (20-minute drive).

Are there rooms with balconies at The Ritz-Carlton, Charlotte?

No, there aren't any guestrooms with balconies at The Ritz-Carlton, Charlotte.

Does The Ritz-Carlton, Charlotte have a wedding venue?

Take advantage of the wedding venue at The Ritz-Carlton, Charlotte if you plan to say "I do" during your trip.

The Ritz-Carlton, Charlotte Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 200 out of 281 reviews
Rating 8 - Good. 38 out of 281 reviews
Rating 6 - Okay. 23 out of 281 reviews
Rating 4 - Poor. 10 out of 281 reviews
Rating 2 - Terrible. 10 out of 281 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our room wasn’t available at 4:00 PM But they made it right by buying us food & drinks.
Stayed 1 night in Dec 2024

10/10 Excellent

Lamounte

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth every penny!

Stayed 1 night in Feb 2025

10/10 Excellent

Annemarie

Stayed 1 night in Aug 2024

8/10 Good

Joseph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and responsive staff. Management does work to make some shortcomings whole.
Stayed 2 nights in Jan 2025

10/10 Excellent

Mariana

Stayed 2 nights in Jan 2025

10/10 Excellent

Brandon

Liked: Property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Elizabeth

Stayed 1 night in Dec 2024

10/10 Excellent

Lawrence

Traveled with partner
Liked: Amenities
All I can say is if you’ve never had the experience at the Ritz Carlton? You need to have one! Yes, I tipped everybody at least 10 bucks for everything they did for me, but you know what? They treated my lady like royalty and they treated me the same way. I have never felt more important for being just an average guy in my life. This was a celebration of my girlfriend‘s divorce after three years, and yes, we definitely bougie it up! The staff made the room all romantic for me while we were out to dinner and surprised her as she walked through the door. Pretty much you ask them to do anything and will bend over backwards to make sure that they get it done.
Stayed 2 nights in Dec 2024

10/10 Excellent

Mariana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Sloane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Friendly staff.
Stayed 3 nights in Oct 2024

6/10 Okay

Juan, Corte Madera

Business traveler, Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
Property located in Downtown…Beautiful room. However, there is always room for a better service including the welcome amenities
Stayed 1 night in Nov 2024

2/10 Terrible

Courtnie

Stayed 2 nights in Oct 2024

4/10 Poor

Sarah

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 2 nights in Sep 2024

10/10 Excellent

Gabriela

Traveled with partner
Liked: Amenities
It’s great
Stayed 1 night in Sep 2024

10/10 Excellent

ROBERT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In room dining was cold by the time food arrived
Stayed 2 nights in Sep 2024

4/10 Poor

Giovanna

Liked: Cleanliness, staff & service
Terribly noisy. Couldn’t get a good nights rest due to the loud noise. Our room faced the street, but even on the highest floor, the noise was still unbearable. For over $600 a night, this I was definitely not worth it. The staff is very kind and the Punch Bowl is a great lounge bar.
Stayed 1 night in Sep 2024

10/10 Excellent

Vinette, Harrisburg

Liked: Cleanliness
Stayed 2 nights in Sep 2024

10/10 Excellent

Daniel

Liked: Staff & service
Stayed 3 nights in Aug 2024

10/10 Excellent

Edward

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay! From the dining options to the amazing staff. The attention to detail was top notch.
Stayed 2 nights in Aug 2024

2/10 Terrible

Justin

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Dov

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
.
Stayed 1 night in Jul 2024

10/10 Excellent

Richard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024