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Recent guest reviews

Our experience was excellent, very quiet and clean. With only one night we didn’t get to experience the hotel facilities as we normally would (spa, pool, dining, etc). But overall we had a wonderful time in a beautiful room and a terrific location in downtown Charlotte

We stayed here for two nights for our prehoneymoon stay. We asked the hotel staff to decorate the room prior to our arrival. Upon entering our room we quick realized that they had forgotten about the soul reason for our stay. They attempted to make up for it by decorating while we were out for dinner. I loved the Bar Coca! They have great chocolates and gelato. We made good use of the gym and the pool for late night swimming. The valet service was quick and speedy.

In town for TS concert, location was perfect, very little road and downtown noise. We were very excited about our room/ex suite. They gave us connecting rooms due to number of beds we needed issue. The front desk manager was wonderful the valet was superb. The only things that could have been better was when we arrive and checked everything out seemed ok. When headed to bed, found things housekeeping didn't clean well. Found a sippy cup lid in living area, we had adults and teenagers, certainly not ours and then found chip crumbs in the sofa bed. There were no sheets for sofa bed, which we called and they brought right up. We stayed 2 nights and it was great, convinant and would defiantly stay again. Bell hop, valet and front desk.....kuddos on all you do to make people, yes even the mini van with pink TS writing on it with 5 very excited teenage girls, feel welcome and not out of place.

The nicest staff on the planet!!!!!! Great food, wonderful amenities...Great location.... Would love to stay again..............................................

I made a last minute reservation and saved several hundred dollars off the listed rate. They gave me a huge room on the top floor with a gorgeous view of downtown. Amenities are the nicest I've experienced in any 5-star hotel. This is as nice as(and newer than) than any other Ritz I've ever stayed in. In-room coffee and espresso machines, tv in the bathroom mirror, well-lit desk and a healthy choice of foods on the in-room-dining menu. I'll be back

Everything was perfect, the service was, as always, outstanding and the location is exceptional. Our suite was amazing.

East Trade Street Charlotte NC

Hotel highlights

  • Steps from EpiCentre and Spectrum Center
  • Free WiFi in public areas
  • Onsite dining
  • Spa

Located in Charlotte Center City, The Ritz-Carlton, Charlotte is next to popular attractions like EpiCentre and Spectrum Center. This 5-star hotel has 146 guestrooms and offers a full-service spa, an indoor pool, and a 24-hour fitness center.


Dining

Enjoy a bite to eat at BLT Steak, the hotel's onsite restaurant. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. For your convenience, a full breakfast is served each morning for a fee.


Rooms

The 146 rooms have an array of amenities, including minibars, espresso makers, and free bottled water. Guests can expect to find WiFi and 42-inch Smart TVs with cable channels and Netflix. Pillowtop beds sport Frette Italian sheets and down comforters, and bathrooms offer hair dryers and free toiletries. Laptop-compatible safes, ironing boards, and desks are other standard amenities.


Property features

At The Ritz-Carlton, Charlotte, guests enjoy a full-service spa, an indoor pool, and a 24-hour fitness center. Valet parking is available for USD 40 per day, and there's also limo/town car service. The front desk is staffed 24/7 to help with concierge services, luggage storage, and securing valuables. Other amenities at this luxury hotel include a spa tub, a sauna, and free WiFi in public areas.

Room options

Suite, 1 Bedroom

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Executive Suite, 1 Bedroom, City View

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Suite, Multiple Beds (Uptown Suite, 1 Bedroom)

1 King Bed and 2 Double Sofa Beds | Sleeps 4

Deluxe Room, 1 King Bed

1 King Bed | Sleeps 4

Guest reviews for The Ritz-Carlton, Charlotte

Everyone (4) Couples (1) Business (1) Family (1) Friends (1)
5
Everyone

By on Aug 28, 2019

5
Everyone

By on Jul 15, 2019

Review comment responded on Jul 22, 2019

Thank you for your kind review.

4
Everyone

Our experience was excellent, very quiet and clean. With only one night we didn’t get to experience the hotel facilities as we normally would (spa, pool, dining, etc). But overall we had a wonderful time in a beautiful room and a terrific location in downtown Charlotte

By on May 27, 2018

4

honeymoon

Everyone

We stayed here for two nights for our prehoneymoon stay. We asked the hotel staff to decorate the room prior to our arrival. Upon entering our room we quick realized that they had forgotten about the soul reason for our stay. They attempted to make up for it by decorating while we were out for dinner. I loved the Bar Coca! They have great chocolates and gelato. We made good use of the gym and the pool for late night swimming. The valet service was quick and speedy.

By on Dec 13, 2017

5

concert perfect

Family

In town for TS concert, location was perfect, very little road and downtown noise. We were very excited about our room/ex suite. They gave us connecting rooms due to number of beds we needed issue. The front desk manager was wonderful the valet was superb. The only things that could have been better was when we arrive and checked everything out seemed ok. When headed to bed, found things housekeeping didn't clean well. Found a sippy cup lid in living area, we had adults and teenagers, certainly not ours and then found chip crumbs in the sofa bed. There were no sheets for sofa bed, which we called and they brought right up. We stayed 2 nights and it was great, convinant and would defiantly stay again. Bell hop, valet and front desk.....kuddos on all you do to make people, yes even the mini van with pink TS writing on it with 5 very excited teenage girls, feel welcome and not out of place.

By on Jun 11, 2015

5

amazing...

Friends

The nicest staff on the planet!!!!!! Great food, wonderful amenities...Great location.... Would love to stay again..............................................

By on Sep 5, 2012

5

wonderful room

Business

I made a last minute reservation and saved several hundred dollars off the listed rate. They gave me a huge room on the top floor with a gorgeous view of downtown. Amenities are the nicest I've experienced in any 5-star hotel. This is as nice as(and newer than) than any other Ritz I've ever stayed in. In-room coffee and espresso machines, tv in the bathroom mirror, well-lit desk and a healthy choice of foods on the in-room-dining menu. I'll be back

By on Aug 11, 2011

5

outstanding stay!

Couples

Everything was perfect, the service was, as always, outstanding and the location is exceptional. Our suite was amazing.

By on Sep 20, 2010

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