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Recent guest reviews

good

Best prices in the area, basic rooms that were clean and did what I needed. Provided a place for me to sleep. No frills but I didnt need them. Staff was friendly and warm everytime I walked in the building.

At check-in I was informed that due to construction there was no breakfast being served. When got to my room there was no soap shampoo or lotion which is usually at every hotel. We tried to turn on the tv but the remote didn’t work we went back to the front desk and got a second remote, tried it and it also didn’t work. We returned that remote and got a 3rd and finally that one worked. The bed mattress was terrible. We paid close to $200 after taxes . So disappointed.

Extremely clean

A nice quiet hotel conveniently located

It was clean, good customer service but horrible bed it was old and made loud noise every time I turned.

Great spot, close to other services and activities

Staff very friendly and helpful. Rooms have minimal plugins -- no USB outlets.

The bed was noisy, sounded like cardboard egg cartons every time you moved around in the bed. The TV set low, when you were in the bed you could only see half of the TV. Hair dryer did not work and when we mentioned it to the front desk, she seemed not interested in it. Very disappointed with the room.

Was a good hotel for price. Beds were a bit on the too firm side for my liking. Check in was quick but staff was just focused on getting check in done and not very friendly. I did not understand the half pillows on the bed, little odd to me.

For the most part our stay was excellant but the person who checked us.in was terrible. He only said two words license and ID. No eye contact no good evening no information on breakfast or places to eat. And when we took down our luggage he didn't even look up from his computer to acknowledge our presents. The morning woman was the very opposite.

They put us right next to the door and it made it so easy to take our dog out.... clean and comfortable...

Alder Street Centralia WA

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • 24-hour front desk

Providence Centralia Hospital is within a mile (2 km) of Peppermill Empress Inn, and other popular attractions like Centralia Outlets are within a few miles (5 km). This 71-room hotel has free breakfast along with conveniences like free in-room WiFi and free self parking.


Dining

Free continental breakfast is included with your stay and awaits you each morning from 6:30 AM to 9:30 AM.


Rooms

Guests can expect 32-inch flat-screen TVs with satellite channels, along with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Other standard amenities include refrigerators, microwaves, and coffee makers. Housekeeping is available on request.


Property features

Guests of Peppermill Empress Inn enjoy access to free WiFi in public areas, coffee in a common area, and a meeting room. Free parking is available if you drive. Front-desk staff are standing by 24/7 to assist with any requests. This smoke-free hotel also has a vending machine.

Room options

Standard Single Room, 1 Queen Bed, Non Smoking

1 Queen Bed | Sleeps 2

Standard Single Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Standard Single Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Guest reviews for Peppermill Empress Inn

Everyone (22) Couples (6) Family (5)
5
Business Business

good

By , from Aloha on Dec 7, 2023

Review comment responded on Dec 7, 2023

Thank you for your great feedback, we are happy to hear your stay at Peppermill Empress Inn was enjoyable. We look forward to seeing you again.

5
Family with small children

Best prices in the area, basic rooms that were clean and did what I needed. Provided a place for me to sleep. No frills but I didnt need them. Staff was friendly and warm everytime I walked in the building.

By , from Spanaway on Nov 14, 2023

Review comment responded on Nov 14, 2023

Thank you for your great feedback, we are happy to hear your stay at Peppermill Empress Inn was enjoyable. We look forward to seeing you again.

1
Family Business Business

At check-in I was informed that due to construction there was no breakfast being served. When got to my room there was no soap shampoo or lotion which is usually at every hotel. We tried to turn on the tv but the remote didn’t work we went back to the front desk and got a second remote, tried it and it also didn’t work. We returned that remote and got a 3rd and finally that one worked. The bed mattress was terrible. We paid close to $200 after taxes . So disappointed.

By on Jul 23, 2023

Review comment responded on Jul 23, 2023

Thank you for offering your perspective and observations while staying at Peppermill Empress Inn. We are saddened to hear that our hotel did not exceed your expectations. We take our guests feedback very seriously and we will be making sure management is aware of the issue. It is our hope that, during your next visit, we will have the opportunity to restore your faith in our hotel.

5
Family with small children

Extremely clean

By on Jun 7, 2023

Review comment responded on Jun 7, 2023

Thank you for your great feedback, we are happy to hear your stay at Peppermill Empress Inn was enjoyable. We look forward to seeing you again.

4
Everyone

By on Jul 31, 2022

4
Everyone

A nice quiet hotel conveniently located

By on Jul 17, 2022

Review comment responded on Jul 17, 2022

Thank you for your great feedback, we are happy to hear your stay at Peppermill Empress Inn was enjoyable. We look forward to seeing you again.

4
Partner Couples

It was clean, good customer service but horrible bed it was old and made loud noise every time I turned.

By on Jun 14, 2022

Review comment responded on Jun 14, 2022

Thank you for your great feedback, we are happy to hear your stay at Peppermill Empress Inn was enjoyable. We look forward to seeing you again.

5
Friends

Great spot, close to other services and activities

By on Jan 6, 2022

Review comment responded on Jan 6, 2022

Thank you for your great feedback, we are happy to hear your stay at Peppermill Empress Inn was enjoyable. We look forward to seeing you again.

2
Everyone

By on Dec 28, 2021

5
Partner Couples

Staff very friendly and helpful. Rooms have minimal plugins -- no USB outlets.

By on Dec 26, 2021

Review comment responded on Dec 27, 2021

Thank you for your great feedback, we are happy to hear your stay at Peppermill Empress Inn was enjoyable. We look forward to seeing you again.

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