I have to say that the highlight of my experience was the outstanding service provided by Dana at the front desk. From the moment I arrived, she greeted us with a warm smile and genuine hospitality that instantly made me feel welcome.
Dana was professional, attentive, and went above and beyond to ensure my stay was comfortable. She handled my check-in quickly, offered helpful information about the hotel amenities and local area, and even followed up later to make sure everything in my room was satisfactory.
What stood out most was her kindness and proactive attitude — a true example of excellent customer service. It’s rare to meet someone who combines efficiency with such warmth and care.
Thank you, Dana, for making my stay exceptional. You’re a true asset to the Bel Jou team!