See all properties

Windjammer Landing Resort and Residences

5.0 star property
VIP Access

Choose dates to view prices

Photo gallery for Windjammer Landing Resort and Residences

Exterior
Property video
Balcony view
Lobby sitting area
BBQ/picnic area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Spa
  • Pet friendly
  • Air conditioning

Explore the area

View in a map
Labrelotte Bay, Gros Islet
  • Place, Labrelotte Bay
    ‪2 min walk‬
  • Place, Choc Bay
    ‪16 min walk‬
  • Place, Pigeon Island National Landmark
    ‪12 min drive‬
  • Airport, Castries (SLU-George F. L. Charles)
    ‪10 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Room, 1 King Bed (Oasis Guest)

Room, 1 King Bed (Oasis Guest) | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Room, 1 King Bed (Oasis Guest)

8.0 out of 10
Very good
(7 reviews)
  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Villa, 1 Bedroom (Hilltop)

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Villa, 1 Bedroom (Hilltop)

  • 1800 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Villa, 2 Bedrooms (Hilltop)

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Villa, 2 Bedrooms (Hilltop)

  • 1800 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

View all photos for Villa, 2 Bedrooms, Private Pool (Hilltop)

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Villa, 2 Bedrooms, Private Pool (Hilltop)

10.0 out of 10
Exceptional
(2 reviews)
  • 2300 sq ft
  • Sleeps 6
  • 1 King Bed and 1 Twin Bed

View all photos for Villa, 3 Bedrooms, Private Pool (Hilltop)

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Villa, 3 Bedrooms, Private Pool (Hilltop)

  • 2300 sq ft
  • Sleeps 8
  • 2 King Beds and 1 Twin Bed

View all photos for Villa, 4 Bedrooms, Private Pool (Hilltop)

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Villa, 4 Bedrooms, Private Pool (Hilltop)

  • 3600 sq ft
  • Sleeps 8
  • 1 King Bed and 1 Queen Bed

You may also like

Ad

Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort

Cap Estate
  • Pool
  • Breakfast included
  • All inclusive
  • Spa
7.6 out of 10, Good, 1,011 reviews
$437 nightly
The price is $437
May 12 - May 13
Total with taxes and fees
Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort

About the neighborhood

Gros Islet

Windjammer Landing Resort and Residences places you next to Labrelotte Bay and within 2 miles (3 km) of Choc Bay. This 353-room, 5-star resort has 6 outdoor pools along with a full-service spa and 7 restaurants.
View more Resorts in Gros IsletOpens in a new window

What's nearby

  • Labrelotte Bay - 2 min walk - 0.1 miles
  • Choc Bay - 16 min walk - 0.9 miles
  • Rodney Bay Marina - 7 min drive - 2.7 miles
  • Splash Island Water Park Saint Lucia - 8 min drive - 2.3 miles
  • Pigeon Island National Landmark - 12 min drive - 5.5 miles

Getting around

  • Hewanorra Intl. Airport (UVF) - 92 min drive

Restaurants

  • ‪Windjammer Landing Villa Beach Resort - ‬1 min walk
  • ‪KFC - ‬7 min drive
  • ‪Tree Tops Pizza & Pasta - ‬6 min drive
  • ‪Rich Crew Trini Food - ‬6 min drive
  • ‪Royal Palm Bar - ‬7 min drive

About this property

Windjammer Landing Resort and Residences

Guests of Windjammer Landing Resort and Residences have access to a full-service spa, 6 outdoor pools, and a children's pool. If you drive, self parking is USD 10 per night, and there's also limo/town car service. Front-desk staff can answer questions 24/7, and assist with luggage storage, concierge services, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this beach resort include a 24-hour gym, a steam room, and outdoor tennis courts.
Guests can expect to find flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Balconies, coffee makers, and ceiling fans are also available.
6 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts, a hot tub, a steam room, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Serene Spa at Windjammer Landing has 6 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a hot tub and a steam room.

The spa is open daily. Children under 13 years old are not allowed in the spa without adult supervision. Guests under 8 years old are not allowed in the spa.

Similar properties

4 outdoor pools, open 9:00 AM to 7:00 PM, cabanas (surcharge)
Harbor Club St. Lucia, Curio Collection by Hilton
Rodney Bay
  • Pool
  • Spa
  • Parking included
  • Free WiFi
8.8 out of 10, Excellent, 869 reviews
$205 nightly
The price is $231
May 27 - May 28
Total with taxes and fees
Harbor Club St. Lucia, Curio Collection by Hilton

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Limo/town car service
  • Uncovered self parking on site (USD 10 per night; includes in/out privileges)

Food and drink

  • 2 beach bars
  • 5 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Private picnics

Restaurants on site

  • Dragonfly
  • Embers
  • Jammer's
  • Papa Don's
  • Upper Deck

Things to do

  • 2 outdoor tennis courts
  • 24-hour gym
  • 24-hour pool access
  • 6 outdoor pools
  • Basketball
  • Beach club
  • Beach volleyball
  • Beach yoga
  • Boat tours
  • Canoeing
  • Children's pool
  • Designer stores
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Games
  • Helicopter/airplane tours
  • Hot tub
  • Kayaking
  • Library
  • Mountain biking
  • Paddleboard
  • Personal motorized watercraft
  • Pilates classes
  • Playground
  • Sailing
  • Scuba diving
  • Shopping
  • Snorkeling
  • Steam room
  • Surfing/bodyboarding
  • Table tennis
  • Tennis lessons
  • Water skiing
  • Water sports equipment
  • Windsurfing

Family friendly

  • 6 outdoor pools
  • Baby bath
  • Baby monitor
  • Changing table
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • High chair
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Playground
  • Stroller
  • Trampoline

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 1,200 square feet of conference space
  • 24-hour business center
  • Coworking space
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Dock
  • Firepit
  • Garden
  • On the bay
  • On the beach
  • On the boardwalk/promenade
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Handrails in stairways (36 inches high)
  • No elevator
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchairs on site

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% of food locally-sourced
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1989
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Mediterranean architecture
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Meal delivery service
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Eco-friendly toiletries
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the cruise terminal and ferry terminal (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 100 per accommodation, per day
  • Dogs only
  • 1 total (50 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: USD 6.00 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Uncovered self parking fee: USD 10 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per day
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • 24-hour pool access
  • Reservations need to be made in advance for spa treatments. Contact the resort at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

Windjammer Landing
Windjammer Landing Beach
Windjammer Landing Beach Gros Islet
Windjammer Landing Villa Beach Resort
Windjammer Landing Villa Beach Resort Gros Islet
Windjammer Landing Villa Resort
Windjammer Landing Villa Beach Gros Islet
Windjammer Landing Villa Beach
Windjammer nng Gros Islet
Windjammer Landing Residences
Windjammer Landing Resort Residences
Windjammer Landing Villa Beach Resort
Windjammer Landing Resort and Residences Resort
Windjammer Landing Resort and Residences Gros Islet
Windjammer Landing Resort and Residences Resort Gros Islet

Frequently asked questions

Are there all-inclusive options at Windjammer Landing Resort and Residences?

Windjammer Landing Resort and Residences has all inclusive rates that come with all meals and many onsite activities included. Activities include snorkeling, windsurfing, and kayaking.

How much does it cost to stay at Windjammer Landing Resort and Residences?

As of May 7, 2026, prices found for a 1-night stay for 2 adults at Windjammer Landing Resort and Residences on May 15, 2026 start from $380, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is a free cancellation option available at Windjammer Landing Resort and Residences?

Windjammer Landing Resort and Residences offers free cancellation on select room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

What can I see within easy reach of Windjammer Landing Resort and Residences?

This resort is located in Gros Islet within a short 2-minute walk of Labrelotte Bay. You'll also find Baywalk Shopping Mall and Splash Island Water Park Saint Lucia within a short drive.

Is there parking available at Windjammer Landing Resort and Residences?

Yes, uncovered parking is offered for USD 10 per night with in/out privileges.

Is a spa located at Windjammer Landing Resort and Residences?

Serene Spa at Windjammer Landing is the resort's spa and services include prenatal massages, beach massages, aromatherapy, and body wraps.

Does Windjammer Landing Resort and Residences have luxury amenities?

Yes, guests can indulge in luxuries such as 6 outdoor pools, an ocean-view restaurant, and beachside massages at this resort.

Does Windjammer Landing Resort and Residences have a casino on the premises?

No, Windjammer Landing Resort and Residences doesn't have a casino.

Is there an indoor pool at Windjammer Landing Resort and Residences?

No, this resort doesn't have an indoor pool; however, there are 6 outdoor pools and a hot tub. Guests have 24-hour pool access.

What do couples enjoy most about Windjammer Landing Resort and Residences?

At this beachfront resort, there are many amenities for couples, including champagne service and in-room massages in each guestroom, and some feature ocean view.

Are there hot tubs at Windjammer Landing Resort and Residences?

No, but this resort does have a steam room.

Does Windjammer Landing Resort and Residences feature a restaurant that includes a breakfast menu?

Yes, Windjammer Landing Resort and Residences has 7 restaurants, and serves breakfast for a surcharge.

Does Windjammer Landing Resort and Residences allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Windjammer Landing Resort and Residences for a fee of USD 100 per accommodation, per day. The property also provides food and water bowls.

Are there connecting rooms at Windjammer Landing Resort and Residences?

Yes, you can book connecting rooms at this resort for your group or family vacation.

Where is the closest airport to Windjammer Landing Resort and Residences?

The closest major airport to Windjammer Landing Resort and Residences is George F. L. Charles Airport (SLU), which is 4.6 mi away (19 minutes by car). Another top airport is Hewanorra Intl. Airport (UVF), which is around 22.4 mi away.

Are there rooms with balconies at Windjammer Landing Resort and Residences?

Yes, every guestroom at Windjammer Landing Resort and Residences comes with a balcony and some offer ocean views.

Windjammer Landing Resort and Residences Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 687 out of 1007 reviews
Rating 8 - Good. 207 out of 1007 reviews
Rating 6 - Okay. 77 out of 1007 reviews
Rating 4 - Poor. 21 out of 1007 reviews
Rating 2 - Terrible. 15 out of 1007 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Sara

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was incredibly friendly and attentive. Great customer service! Beautiful room.
Stayed 5 nights in Jan 2026

6/10 Okay

Samantha, Boston

Disliked: Property conditions & facilities
The staff was amazing!
Stayed 5 nights in Jan 2026

10/10 Excellent

Aleksandr

Stayed 7 nights in Jan 2026

10/10 Excellent

diane

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Property is beautiful, staff are nice and will go out of their way to assist. We had a great time!
Stayed 5 nights in Jan 2026

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Everyone is super nice and go out of their way to cater to you. Beautiful grounds, rooms , pool and beach
Stayed 3 nights in Jan 2026

10/10 Excellent

Quennie

Liked: Cleanliness, amenities, property conditions & facilities
One of the best resorts ive been to! Team was absolutely amazing, friendly and helpful- big kudos to Keenan, Amir, Shavy, Lesroy for their amazing energy throughout my stay Beach is beautiful and clear, one side with clear sand for swimming and another side is more rocky around three feet in good for snorkeling There are three bars on the beach so its super quick to grab drinks, and the beach team brings water, snacks through the day. Two beachfront restos but I took advantage of the beach service more (from 12-5) I stayed in a newer guesthouse which was a 5min walk up, very spacious and clean, only improvement would be soundproofing. For properties further up there are constant shuttles that will take guests to their villas Was here for my birthday and absolutely loved my stay, highly recommend!
Stayed 4 nights in Jan 2026

10/10 Excellent

Jamal, Castries

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no water in our fridge, and there were no sharp knives for cutting food even though there was a cook top.
Stayed 2 nights in Dec 2025

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
The property is beautifully maintained. The ocean view from the room is spectacular. I would recommend this hotel to anyone without hesitation
Stayed 7 nights in Jan 2026

10/10 Excellent

Lindsay

Traveled with family
Liked: Cleanliness, property conditions & facilities
Our 3 bedroom villa was incredible. Views are amazing + the room was immaculate. The staff were some of the best I’ve encountered + I’ve travelled to many luxury properties. It was outstanding! Friendly, accommodating, always paying attention. Food was wonderful as well! Can’t say enough!
Stayed 7 nights in Jan 2026

10/10 Excellent

Kane

Stayed 1 night in Jan 2026

10/10 Excellent

Abby

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The villa was amazing and very clean. The staff was also kind and happy to help. My family had a great time at the beach and playing tennis…
Sunset at the villa with our pool.
Stayed 6 nights in Dec 2025

8/10 Good

Zachary Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Extremely courteous staff (shoutout Darnel, Rohan, Kirtlund, John). Food could use improvement.
Stayed 4 nights in Jan 2026

10/10 Excellent

Melissa

Stayed 4 nights in Jan 2026

10/10 Excellent

Gayle

Liked: Cleanliness, amenities, property conditions & facilities
Outstanding as it should be for the price. Staff were wonderful. Good and drinks amazing. Clean beautiful setting.
Stayed 2 nights in Jan 2026

10/10 Excellent

Dan

Can’t say anything bad! The entire staff were very professional and friendly. Rooms, grounds, and restaurants were always clean or being cleaned.
Stayed 4 nights in Dec 2025

10/10 Excellent

L

Stayed 3 nights in Nov 2025

10/10 Excellent

Lisa Marie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff super courteous, rooms clean, beautiful beach Food and drinks expensive for non all inclusive
Stayed 7 nights in Dec 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only negative I'd mention is that although you can opt for the All Inclusive, you still get a bill for every meal and drink with a line item for tips. You dont pay for the meal or drink, but it seems tips are expected. We've been to many All Inclusives and none have done this.
Stayed 7 nights in Dec 2025

8/10 Good

lynnette

Traveled with group
Liked: Cleanliness, property conditions & facilities
Having to sign for every service from ice cream to single coke was very annoying. No tablet in room and no internet until last night even though we were promised a fix for the next day after checking in. Lots of kids in adult pool including naked boy during water aerobics and wet diapers by chairs. (2 kiddie pools). Service around pool was usually poor as 3 people were usually in gazebo doing nothing. Breakfast was great, some meals were great, a couple mediocre.
Stayed 7 nights in Dec 2025

10/10 Excellent

Lorna

Stayed 4 nights in Dec 2025

10/10 Excellent

Helen

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff are beyond amazing, exceptional all around!!! The resort is classy and fun at the same time!!! Highly recommend!!
Stayed 5 nights in Dec 2025

10/10 Excellent

Kelly

Traveled with group
Liked: Cleanliness, staff & service, amenities
Staff were all so kind and genuinely happy to be working there. We felt incredibly safe on the resort at all times the premise was clean and everything there just flowed you just showed up and everything was taken care of. It was a wonderful experience.
Stayed 2 nights in Nov 2025

10/10 Excellent

Andrea

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our first time in St Lucia, the Windjammer Landing Resort was incredible. The amenities were amazing and the staff was helpful and courteous. A special shout to the ladies at the spa, Francisca and Bediana . Our greeter, John was so friendly and attentive. We would definitely go back, just a spectacular place.
Stayed 6 nights in Nov 2025

8/10 Good

andrzej, chicago

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
We had a very pleasant stay. The room was clean, well-equipped, and the staff were generally polite and helpful. The resort is beautifully located and well-maintained, offering wonderful views and a peaceful atmosphere. However, we experienced several issues that impacted our stay. The roof in our villa was leaking, and despite reporting it twice, it took two days before anyone came to wipe the kitchen floor. The refrigerator was also leaking inside. In addition, the Wi-Fi was down for two days, and although it was eventually repaired, the air conditioning in the living room remained non-functional until the day we left, despite two service requests. The manager initially offered us another villa with a noticeably worse view. When we declined, we were offered a $200 credit, which was later increased to $350. Unfortunately, this still felt insufficient considering that a single dinner for four at the resort costs around $400. Overall, while we appreciated the beauty and atmosphere of the property, issues of this scale should not occur in a resort of such prestige. A higher level of care and responsiveness from management would have made a significant difference in ensuring guest comfort.
Stayed 7 nights in Nov 2025

10/10 Excellent

Timothy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Nov 2025

Hotels

Flights