Novotel Cannes Montfleury4.0 out of 5.0
Recent guest reviews
We were part of a 40 strong party - mainly mature couples. The hotel itself was average/good standard and generally ok. Breakfast was good but other food only average. However, there was no sign of any management and overall service reflected this shortcoming. Reception staff with the exception of Mohammed were either short staffed or inept and bar staff were non existent. Bedroom key cards malfunctioned on a frequent and some more elderly guests had to visit and revisit reception for key recalibration. One morning, three female guests had their handbags stolen from breakfast room ( never recovered) and due again to lack of management, hotel personnel had no interest in assisting the injured parties. We understand this was not the first instance of a robbery in the hotel. Hotel staffs response to the robbery was merely post post warning notices within the lifts. Hotel location is good and minibus shuttle service is good and staff member, Mohammed most obliging but the enterprise is crying out for some level of management.however, I feel that because of its location the operators may be operating on a type of remote distance control which does not work in such a personalized service industry.
We stayed in this hotel for 1 week as a group of Irish people travelling with Travel Department. The breakfast is beautiful as is the waiter called Kian and an older gentleman who works in the restaurant. Unfortunately two of our ladies had their bags stolen while having breakfast so be careful not to leave your bags unattended. The bar staff are not a bit friendly. Quite rude actually. The shuttle bus driver was amazing. He was so friendly and always willing to help. Although the rooms are basic rooms they are spotless clean. The cleaning staff do a great job. If all the staff were as lovely as Kian, the older gentleman in the restaurant and the shuttle bus driver it would be a much nicer hotel.
Service terrible, everything falling apart at the hotel, major repair is needed. Upon arrival late with aged mother and a young daughter room not ready even though calked and said how many bed etc upon arrival only one bed made even though we are 3 people, everything in the room for 2 (towels etc) even though we are 3. Swimming not working empty (school holiday) can’t use sundeds, no Info in the hotel to know beforehand! At the reception can hardly speak french, very unfrofessional staff, calling hotel num is almost impossible, dont answer, when asked to put through the room, they ask to call back. Always something in the way! Not a 4* hotel AT ALL. Been going to this hotel for over 20 years now, never again
Twin room OK bog standard a little on warm side in the night even in April. If you are arriving before the restaurant opens at 7 get some food elsewhere before you check in. WE had been on the go since 4 am and arrived at 2.30 pm in lashing rain to find we were a good 15 -20 min walk from the town centre. No shuttle available til 6 pm. Starvation imminent. Fortunately one of the staff members exceeded his duty and drove us in the minibus into town for something to eat. WE had to take a cab back as it was still raining and neither of us is young or fit for the walk back uphill. Cab price ranged between 10 and 15 euros. The hotel offers no local information. Most places will supply a folder in the room with bus timetable etc. The pool is outdoors and we had hoped that there might be an indoor one but no. However, there is a municipal indoor heated pool right next door to the hotel. why oh why was this kept a secret? At 3.50 a swim for pensioners it would have been a godsend on those wet days. Restaurant food very average and expensive. Bar prices mean that sobriety rules and there is hardly ever anyone there to serve you. Apparently there is a town bus whose route passes near the hotel but none of the reception staff seemed to know anything about this. Some simple changes and additional information would make all the difference. Oh yes, a 500 ml. bottle of diet coke from the big fridge in the reception was 5 euros. Just saying.
We were there in early April- was in the early 60s by day, 50s at night. it wasn't cold in the room- but if outside temp was colder, it would have been. rooms were tiny, were ok- standard room had 2 small twin beds, superior room had 2 small twin beds, and sofa that pulls out to two more twin beds. They had a balcony with small table and 2 chairs which was nice--but the balcony door doesn't allow access from the outside- so don't close it, you'll be closed out. They gave out shampoo, conditioner, body wash, soap, shower cap, shoe shine kit, (although some days they didn't give us conditioner-like first day.) Linen was not always clean- for example we once came back and the sheets had this reddish marks which looked like blood. So we notified the front desk and they came to change it. (Wasn't late at night, so they had staff then.) Also, the cleaning crew did not do a good job of cleaning rooms--the same hair strands were left on the floor of the bathroom day after day. Also beware, another guest came back to an open safe door and had money stolen from wallet in the safe. Not enough staff-especially overnight. We were there with a group that rented out the entire hotel, and they wanted to be cheap on us, so they only put one staff person at night. so at 8 pm, when I had a problem with the room, Karol (not sure of spelling) said, he can't help me. I asked when the next shift is coming in, he told me 11 pm. It's not adequate to have a full hotel (450 guests) and only have 1 person on shift at certain times. Also our room card key got deactivated about twice a day, not sure why- and it happened to multiple people. So after getting back to hotel tired, and going up in the elevator to the room, it was annoying to find that we had to go back down to lobby and reactivate the card. (even when it wasn't kept near cell phones, or other interfering things). lobby had 2 computers for guest use. nice area near pool to relax at. temperature in the dining room was cold (kept air conditioning on too much). bathrooms near the dining areas, were not maintained well- often dirty, the trash cans in the bathroom stalls were gross- because you had to touch it with your hand to open it, and some didn't open at all. But at least there were plenty of "public" bathrooms: (in the lobby, near the meeting rooms, by the dining area. Hotel is not so wheelchair accessible, because there were steps from lobby to dining areas and I didn't see any elevator that went down to the dining area--some people had difficulty going down it. (There was another dining area on the same level as the lobby.) About 15-20 minute walk to boardwalk in a residential neighborhood which felt safe. 20 minute walk to train station. Taxi from Nice Airport to Hotel was a flat rate- around 90 euro.
It's really a ten minute's walk from the Croisette, in a charming neighbourhood with gardens and old villas. I was upgraded to room 341 with a view of the Esterel, the gardens and the pool and a sheltered balcony. In spite of the strong wind, I had dinner on the balcony in a t-shirt in January ! The room service was quick, and unobtrusive. The room was comfortable, the bed great . The style and the amenities feel slightly dated but at the price it was not an issue.
Got a good deal with BA and this was the hotel. If you get the train to Cannes, it will be a 5 min taxi drive or 20 minute walk dragging a suitcase. Its reception is large and airy with a small bar to the side. We visited the bar twice and did give up waiting on one occasion. The room was comfortable with a large balcony. There was water in the fridge and toiletries in the bathroom. Towels were small. On the whole the room could have done with some updating. We didn't eat here or use any of facilities.
We stayed here for a week in June and this time we again had a nice stay as usual. Two inconveniences : the room was sometimes too cold. No possibility to heat. Also we had to constantly re-initialise the key cards (10 times or more).
Stayed here with Travel Department on 20th October for one week. The hotel is lovely and our overall experience was good. However, the lack of staff seriously affects the service provided. The bar was hardly open at night and if you wanted a drink you had to go to the restaurant and ask someone to come out to serve you. One night we were told the bar was closing at 10pm. The breakfast service was constantly running out of items and it seemed to take ages for anything to be replaced, again purely due to staff shortage. Any request seemed to take a few days to be actioned. We asked for milk for our room and it took two days to arrive. The rooms were cleaned daily and that service was excellent. Sebastian and Laure in the restaurant / bar always went out of their way to help and are assets to the hotel. If the service was improved here, and the rest of the staff were a bit friendlier, it would be a great place to stay.
Terrible experience, for the N-time. I am obliged to go there every year as my company reserves there during a trade show, and the same experience repeats itself, until when, tired, I decided that it was too much. The room smells rancid, it might be the carpeting that has not been changed since ages. Even leaving the window open all the time, it does not solve the problem. The bathroom does not see any maintenance since long time, even the most basic. Dark yellowish crusts around the sink faucet, in the corners of the floor; dark moist where the sink joins the marble (silicon is coming off, not replaced since ages). Rather discusting. The transparent panel that should prevent the water from the shower to go out, misses the rubber gasket completely, so the bathroom is flooded when a shower is taken. When I warned reception on my first day, they said they would report it, but no fixing was done. Reception just avoids conflicts but does not fix problems. Price paid: 200 euro a night. A place to avoid.
- Walking distance to La Croisette
- Free WiFi in rooms and public areas
- Onsite dining
- Fitness center
La Croisette is a short stroll from Novotel Cannes Montfleury, and other popular attractions like Palace of Festivals and Congress Hall are within a mile (2 km). This 182-room, 4-star hotel has a restaurant along with conveniences like free in-room WiFi and a fitness center. Also near this Cannes hotel are Rue d'Antibes and Mace Beach.
In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. For your convenience, breakfast is available for a fee.
Novotel Cannes Montfleury's 182 air-conditioned rooms provide balconies or patios, minibars, and coffee makers. TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Free weekday newspapers, free bottled water, and safes are also standard.
Guests of Novotel Cannes Montfleury have access to a children's pool, a fitness center, and indoor tennis courts. If you drive, self parking is EUR 15 per night, and there's also a free area shuttle. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, luggage storage, and securing valuables. Other amenities at this family-friendly hotel include free WiFi in public areas, 15 meeting rooms, and a business center.
Reviews from Trip Advisor
68.0% of guests recommend this hotelTotal of 835 reviews