Hotel el Moro

2.5 star property
Hotel with free parking, steps from Puerto Morelos Town Square

Choose dates to view prices

Photo gallery for Hotel el Moro

Outdoor pool
Standard Room | Private kitchen
Interior detail
Standard Room | 1 bedroom, down comforters, minibar, in-room safe
Basic Single Room | 1 bedroom, down comforters, minibar, in-room safe

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Housekeeping
  • Laundry
  • Air conditioning
  • Parking included

Explore the area

Map
Av. Javier Rojo Gomez, SM 2, M. 5, L. 17, Puerto Morelos, QROO, 77580
  • Ojo de Agua Beach
    ‪2 min walk‬
  • Puerto Morelos Town Square
    ‪2 min walk‬
  • Puerto Morelos Beach
    ‪5 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪30 min drive‬

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Room options

Junior Studio Suite

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

Basic Single Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

Luxury Double Room, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • Partial ocean view
  • Sleeps 5
  • 2 King Beds OR 1 Double Sofa Bed

Standard Room

7.4 out of 10
Good
(3 reviews)
  • Sleeps 2
  • 1 Double Bed

Deluxe Double Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

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About the neighborhood

Puerto Morelos

Hotel el Moro places you next to Puerto Morelos Town Square and Ojo de Agua Beach. This 10-room hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and free self parking.

What's nearby

  • Ojo de Agua Beach - 2 min walk - 0.1 miles
  • Puerto Morelos Town Square - 2 min walk - 0.1 miles
  • Puerto Morelos Artists’ Cooperative - 2 min walk - 0.1 miles
  • Puerto Morelos Beach - 5 min drive - 2.2 miles
  • Crococun Zoo - 8 min drive - 4.0 miles

Getting around

  • Cancun Intl. Airport (CUN) - 25 min drive

Restaurants

  • ‪Punta Corcho - ‬3 min walk
  • ‪Merkadito del Mar - ‬3 min walk
  • ‪La Sirena Restaurant, Lounge and Sports Bar - ‬2 min walk
  • ‪Panna e Cioccolato - ‬1 min walk
  • ‪Peninsula - ‬2 min walk

About this property

Hotel el Moro

Hotel with free parking, steps from Puerto Morelos Town Square
Guests staying at Hotel el Moro enjoy an outdoor pool, a rooftop terrace, and free WiFi in public areas. You can take advantage of free parking, along with an area shuttle. Front-desk staff can assist with concierge services and dry cleaning/laundry. Additional amenities include a terrace, laundry facilities, and a garden.
Guests can expect free WiFi and 45-inch flat-screen TVs with cable channels. Beds sport down comforters and bathrooms offer free toiletries. Balconies or patios, minibars, and ceiling fans are also standard.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:00 AM for a fee: USD 6 for adults and USD 5 for children

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 3 buildings
  • 3 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • 45-inch flat-screen TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 10 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 6 for adults and USD 5 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. For convenient arrivals, you can take advantage of the train station pick-up service (fees apply). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

Posada el Moro
Posada el Moro Hotel
Posada el Moro Hotel Puerto Morelos
Posada el Moro Puerto Morelos
Posada El Moro Riviera Maya, Mexico - Puerto Morelos
Hotel el Moro Puerto Morelos
Hotel el Moro
el Moro Puerto Morelos
Hotel el Moro Hotel
Hotel el Moro Puerto Morelos
Hotel el Moro Hotel Puerto Morelos

Frequently asked questions

Are free cancellation options available at Hotel el Moro?

Hotel el Moro provides free cancellation on certain room rates. For specific requirements, look at the cancellation policy on Orbitz.

What's there to do around Hotel el Moro?

This hotel is located in Puerto Morelos, just steps from Puerto Morelos Town Square and Faro Inclinado, and within a short walk of Ojo de Agua Beach. You'll also find Arrecife de Puerto Morelos National Park and Puerto Morelos Artists’ Cooperative less than a mile away.

Is parking available on site at Hotel el Moro?

Yes, self parking is offered for free at the hotel.

Does Hotel el Moro have a casino at the property?

No, Hotel el Moro doesn't have a casino.

Is there an indoor pool at Hotel el Moro?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at Hotel el Moro?

Couples staying at this hotel will appreciate amenities like a minibar and a down comforter as well as an outdoor pool.

Are there hot tubs at Hotel el Moro?

No, there isn't a spa tub at this hotel.

Does Hotel el Moro feature a restaurant that includes a breakfast menu?

Hotel el Moro offers buffet breakfast each morning for a surcharge though there is no restaurant.

Does Hotel el Moro allow pets to stay free of charge?

No, pets aren't allowed at Hotel el Moro.

Are there connecting rooms at Hotel el Moro?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Hotel el Moro?

The closest major airport to Hotel el Moro is Cancun Intl. Airport (CUN), which is 16.3 mi away (25 minutes by car). Another top airport is Cozumel Intl. Airport (CZM), which is around 23.6 mi away.

Can I book a room with a balcony at Hotel el Moro?

Yes, every guestroom at Hotel el Moro comes with a balcony with some featuring ocean or garden views.

Hotel el Moro Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 75 out of 200 reviews
Rating 8 - Good. 87 out of 200 reviews
Rating 6 - Okay. 23 out of 200 reviews
Rating 4 - Poor. 8 out of 200 reviews
Rating 2 - Terrible. 7 out of 200 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that the hotel was in the center of downtown. Everything was there, shopping, dining and the beach. Will definitely be back.
Stayed 6 nights in Mar 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service

Shady

The hotel is quite overpriced for what you get- its very authentic and payinv over 200 bucks for 1 night seemed over the top.Location is good. The front desk man tried to swindle us on a taxi saying we had to pay him what woukd have been 400 pesos more than it shohld have been to go to the airport. We walked out disgusted he thought we were stupid tourists to be taken advantage of.
Stayed 1 night in Jan 2025

8/10 Good

MARK

Liked: Cleanliness, staff & service
Cute hotel, kind of a jungle feel. Lots of music at night though.
Stayed 4 nights in Jan 2025

8/10 Good

Jeremy

Traveled with family
Liked: Amenities, property conditions & facilities
Peaceful and quiet. Kids had fun in the pool and the dining options near by was great. Walking distance to stores.
Stayed 1 night in Dec 2024

8/10 Good

Xóchitl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Xóchitl

Liked: Cleanliness, staff & service
Hotel céntrico recepcionistas ambles muy tranquilo en mi experiencia desayuno incluido, céntrico todo muy bien no será el mejor hotel pero le doy 4 de 5
Stayed 1 night in Dec 2024

6/10 Okay

Andrey, San diego

Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Patrick, Vermilion

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
This is a safe place. The breakfast is very authentic and pretty good. The sheets are polyester. The property is noisy at night due to fun activity around the hotel. Take the good with the bad I guess.
Stayed 2 nights in Dec 2024

6/10 Okay

Steven

Disliked: Property conditions & facilities
Second room I was in felt like I was in staff housing.
Stayed 1 night in Dec 2024

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel! Worth the price! Would be nice to have an area around pool for sun tanning, and wifi was touch and go except for in the "wifi zones" in the common areas, it was good there. Nice, clean, great staff, good breakfast included, water available, excellent location!!! Highly recommend!
Stayed 2 nights in Oct 2024

8/10 Good

Francois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great to stay in the hotel. High recommend. The only problem is it was hard to find a parking
Stayed 2 nights in Jul 2024

6/10 Okay

Patrick, Solon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very kind but limited English, not a complaint, just a comment. The room was clean and comfortable. You can't flush the toilet after using toilet paper, not uncommon in Mexico but visitors need to know. Our air conditioner was a little funky, it is difficult to get ice, there is no in room coffee but you will get a delicious breakfast and coffee starting at 7:30 AM. The pool picture is deceiving, it isn't really great. The view from the roof top is though! Great location! We felt safe and will stay again for a couple of days. Not enough amenities for a week for us.
Stayed 2 nights in May 2024

10/10 Excellent

Helen

Traveled with partner
Liked: Cleanliness, staff & service
Sweet, comfortable, convenient, modest hotel close to the main square. This location makes it a little noisy since there are a lot of bars and restaurants nearby. It’s a great value for the money if you are not looking for luxury. Staff are friendly and helpful. Eggs, toast and fruit for breakfast. We felt very safe.
Stayed 1 night in Mar 2024

8/10 Good

Michael

Traveled with partner
Liked: Staff & service
Great for a short stay. Close to the beach. Nice breakfast. Helpful staff. Basic amenities. Stairway tough to maneuver with luggage. Noisy during the day.
Stayed 1 night in Nov 2023

2/10 Terrible

Tian Marie

Stayed 2 nights in Nov 2023

10/10 Excellent

Estefany

Stayed 6 nights in Jun 2023

10/10 Excellent

Dustin

Liked: Cleanliness, staff & service, property conditions & facilities
Great little hotel. Super close to center and very helpful staff!
Stayed 2 nights in Jun 2023

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
great
Stayed 1 night in Jun 2023

10/10 Excellent

Martha

Liked: Cleanliness, staff & service
Muchas gracias atencion de primera estuvimos muy agusto
Stayed 2 nights in May 2023

10/10 Excellent

Shaylene

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2023

10/10 Excellent

Mark

Stayed 1 night in Mar 2023

10/10 Excellent

Kara L

Stayed 1 night in Mar 2023

10/10 Excellent

Stephanie Ann

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Charming hotel you knew you were in Mexico. Not for people expecting modern and new. I would not hesitate to stay again. Staff beyond friendly and helpful
Stayed 3 nights in Mar 2023

10/10 Excellent

Ernesto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Goo stay
Stayed 2 nights in Mar 2023

10/10 Excellent

Ivan

Stayed 1 night in Mar 2023