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Hilton Garden Inn Cancun Airport

4.0 star property

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Photo gallery for Hilton Garden Inn Cancun Airport

Exterior
Daily buffet breakfast for a fee
Suite, 1 Bedroom | Living area | 55-inch LCD TV with cable channels, TV
Restaurant
Daily buffet breakfast for a fee

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Carr. Cancun-Chetumal KM. 22, Cancun, QROO, CP 77569
  • Place, El Tinto Golf Course
    ‪8 min drive‬
  • Place, Xoximilco
    ‪10 min drive‬
  • Place, Moon Palace Golf Club
    ‪12 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪8 min walk‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed

8.8 out of 10
Excellent
(98 reviews)
  • 293 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

8.0 out of 10
Very good
(3 reviews)
  • 337 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, minibar, in-room safe, desk

Suite, 1 Bedroom

9.6 out of 10
Exceptional
(4 reviews)
  • 724 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, minibar, in-room safe, desk

Room, 2 Queen Beds

8.6 out of 10
Excellent
(77 reviews)
  • 337 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Drinks & Snacks)

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed (Drinks & Snacks)

9.6 out of 10
Exceptional
(5 reviews)
  • 293 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Drinks & Snacks)

Premium bedding, minibar, in-room safe, desk

Room, 2 Queen Beds, Non Smoking (Drinks & Snacks)

9.0 out of 10
Wonderful
(20 reviews)
  • 337 sq ft
  • Sleeps 4
  • 2 Queen Beds

King Room

  • Sleeps 2
  • Free WiFi

King Room With Roll-in Shower-Mobility/Hearing Accessible

  • Sleeps 2
  • Free WiFi

2 Queen Beds Room

  • Sleeps 4
  • Free WiFi

One-Bedroom King Suite With Sofa Bed

  • Sleeps 4
  • Free WiFi

Premium King Room

  • Sleeps 2
  • Free WiFi

Premium Two Queen Room

  • Sleeps 4
  • Free WiFi

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About the neighborhood

Cancun

Hilton Garden Inn Cancun Airport places you within a 10-minute drive of popular sights such as Xoximilco and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. This 4-star hotel has 186 guestrooms and offers conveniences like a restaurant, an outdoor pool, and a 24-hour gym.

What's nearby

  • El Tinto Golf Course - 8 min drive - 3.5 miles
  • Xoximilco - 10 min drive - 5.1 miles
  • Grand Outlet Riviera Maya - 10 min drive - 5.7 miles
  • Riviera Cancun Golf Resort - 12 min drive - 5.0 miles
  • Moon Palace Golf Club - 12 min drive - 6.4 miles

Getting around

  • Cancun Intl. Airport (CUN) - 2 min drive

Restaurants

  • ‪Air Margaritaville - ‬6 min drive
  • ‪Kitchen Wolfgang Puck - ‬7 min drive
  • ‪Margaritaville - ‬4 min drive
  • ‪Starbucks - ‬12 min walk
  • ‪Johnny Rockets - ‬13 min walk

About this property

Hilton Garden Inn Cancun Airport

At Hilton Garden Inn Cancun Airport, guests enjoy features like an outdoor pool, a 24-hour gym, and free WiFi in public areas. There's free parking, as well as a free airport shuttle (available 24 hours). The 24-hour front desk has multilingual staff ready to assist with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include a 24-hour business center, a computer station, and a banquet hall.
Guests can expect to find 55-inch LCD TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Other amenities include minibars, free long-distance calls, and free local calls.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

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  • Hot tub
  • Breakfast included
  • Free airport shuttle
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (MXN 200 per day)
  • 24-hour free roundtrip airport shuttle at scheduled times and on request
  • Free secured self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 11:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; MXN 420 for adults and MXN 210 for children
  • 2 bars/lounges
  • A poolside bar
  • A restaurant

Restaurants on site

  • Lobby Bar
  • The Garden Grill
  • The Pool Bar

Things to do

  • 24-hour gym
  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Computer station
  • Coworking space

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels

Food and drink

  • Late-night room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for MXN 1000 per accommodation, per stay
  • Dogs and cats only
  • 2 total pets
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MXN 420 for adults and MXN 210 for children
  • Nearby parking fee: MXN 200 per day (984 ft away)
  • Pet fee: MXN 1000 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available 24 hours). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Cancun Airport Cancun
Hilton Garden Inn Cancun Airport Hotel
Hilton Garden Inn Cancun Airport Cancun
Hilton Garden Inn Cancun Airport Hotel Cancun

Frequently asked questions

Is a free cancellation option available at Hilton Garden Inn Cancun Airport?

Hilton Garden Inn Cancun Airport provides free cancellation on certain room rates. For additional details, take a look at the cancellation policy on our site.

How much does it cost to stay at Hilton Garden Inn Cancun Airport?

As of May 2, 2026, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Cancun Airport on May 27, 2026 start from $163, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Hilton Garden Inn Cancun Airport?

Guests enjoy the hotel's location in Cancun based on their ratings, and it's close to Moon Palace Golf Club, Delfines Beach, and Xoximilco. You'll also find West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and El Tinto Golf Course within a short drive.

Is there parking available at Hilton Garden Inn Cancun Airport?

Yes, secured self parking is offered for free at the hotel. Wheelchair-accessible van parking is also available for guests.

Does Hilton Garden Inn Cancun Airport have a casino at the property?

No, Hilton Garden Inn Cancun Airport doesn't have a casino.

Is there an indoor pool at Hilton Garden Inn Cancun Airport?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 7:00 AM and 10:00 PM.

Is Hilton Garden Inn Cancun Airport good for couples?

There are plenty of amenities for couples at this hotel, including a restaurant, an outdoor pool, and a poolside bar.

Are there hot tubs at Hilton Garden Inn Cancun Airport?

No, this hotel doesn't have a spa tub.

Does Hilton Garden Inn Cancun Airport feature a restaurant that includes a breakfast menu?

Yes, Hilton Garden Inn Cancun Airport serves buffet breakfast for a surcharge each morning at The Garden Grill.

Will Hilton Garden Inn Cancun Airport allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Hilton Garden Inn Cancun Airport for a fee of MXN 1000 per accommodation, per stay.

Are there connecting rooms at Hilton Garden Inn Cancun Airport?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from Hilton Garden Inn Cancun Airport?

The closest major airport to Hilton Garden Inn Cancun Airport is Cancun Intl. Airport (CUN), which is within a mile.

Are there rooms with balconies at Hilton Garden Inn Cancun Airport?

No, there aren't any guestrooms at Hilton Garden Inn Cancun Airport that offer a balcony.

Hilton Garden Inn Cancun Airport Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1629 out of 2783 reviews
Rating 8 - Good. 609 out of 2783 reviews
Rating 6 - Okay. 268 out of 2783 reviews
Rating 4 - Poor. 148 out of 2783 reviews
Rating 2 - Terrible. 129 out of 2783 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Marcus

Stayed 1 night in Mar 2026

10/10 Excellent

kathleen

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice accommodations and restaurants; convenient location!
Stayed 1 night in Jan 2026

6/10 Okay

Chris

Stayed 1 night in Jan 2026

6/10 Okay

Bethany

Liked: Cleanliness, staff & service
The room was in good condition with a comfy bed. The toiletries had run out in the room though, which was a bit annoying. The hotel told us that the only way of getting to the Tren Maya station in the morning was a €30USD taxi, when we could have walked back across to the airport terminals to take a free shuttle. I thought this was a bit misleading, and I would expect better from Hilton Hotels.
Stayed 1 night in Jan 2026

6/10 Okay

Joaquin

There was no soap in the shower, only shampoo and conditioner. My room service wings were also cold.
Stayed 1 night in Jan 2026

8/10 Good

stella, Nepean

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean, there was coffee in the room and the bed was comfortable. The shower was good with nice hot water.
Stayed 1 night in Jan 2026

10/10 Excellent

Milt

Liked: Cleanliness, property conditions & facilities
Beautiful hotel and friendly staff!
Stayed 1 night in Jan 2026

10/10 Excellent

Margot

Stayed 1 night in Jan 2026

10/10 Excellent

Zachary

Stayed 1 night in Jan 2026

10/10 Excellent

Ryan

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay before an early flight.
Stayed 1 night in Jan 2026

8/10 Good

Jiarui

Stayed 1 night in Jan 2026

2/10 Terrible

Fedlyne Emmane

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I am writing to formally express my dissatisfaction with my recent stay at your hotel. Unfortunately, the experience was unacceptable and fell far below the standard of service and cleanliness that I expected. From the beginning of my stay, staff support was severely lacking. Multiple staff members were unfriendly, rude, and unhelpful when I requested assistance. Despite calling the front desk several times and physically going downstairs, many of my concerns were either ignored or promised assistance that never arrived. The condition of the hotel and my room was extremely disappointing. The room appeared outdated, with dirty walls, unclean sheets, and dirty towels. The bathroom was not properly cleaned, and overall hygiene throughout the property was poor. The elevator floor was consistently wet, creating an unsafe environment, and there was a foul odor present in the lobby. The room temperature was another major issue. The room was freezing cold, the air conditioning had only one setting, and despite requesting a blanket, staff refused to provide one. I contacted the front desk multiple times regarding the A/C issue, yet no one came to address it. Additional concerns included: • The pool being visibly dirty with bugs inside • Room service being unreachable, with no return calls after multiple attempts • Being unable to place a food order while the dining area was at full capacity Overall, this stay was extremely uncomfortable and frustrating. I did not enjoy my stay
Stayed 2 nights in Jan 2026

10/10 Excellent

luisa

Stayed 1 night in Jan 2026

6/10 Okay

judith

Traveled with group
Liked: Staff & service
Nice room with good linens but the floor hadn’t been swept. There was 1 coffee pouch which made 1 cup of coffee and we had registered as 2. One teabag Went to the front desk to ask for another and was refused. Very nice pool area. The restaurant was out of half the menu items at 6 at bought and didn’t advise us until we tried to order and it wasn’t busy.
Stayed 1 night in Jan 2026

2/10 Terrible

Arnaud

Liked: Cleanliness, amenities
Disliked: Staff & service
The hotel was good but I am still waiting for a reimbursement for the second nigh charged and I did not stay. I am very disapointed! Especially it is not cheap
Stayed 2 nights in Dec 2025

10/10 Excellent

Sovrin

Liked: Cleanliness, amenities, property conditions & facilities
The rooms were very clean, and very friendly staff!
Stayed 3 nights in Jan 2026

8/10 Good

Barton

Liked: Cleanliness, staff & service, amenities
The room was very nice. The staff was very courteous after stressful travel. The easy access to terminal 3 makes it an easy walk if you do not care to take the shuttle. The breakfast was so overpriced and underwhelming they make McDonald's shine. A waste of $60.
Stayed 1 night in Jan 2026

8/10 Good

Darren

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, staff is great. Zero complaints
Stayed 1 night in Jan 2026

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities
Conveniently located for Cancun Airport, with free shuttle to all terminals. Good gym and pool facilities (the latter’s circular design was very interesting!).
Stayed 2 nights in Jan 2026

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities
Room was clean and quiet
Stayed 1 night in Dec 2025

6/10 Okay

Kais

Stayed 1 night in Jan 2026

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities
Room was as expected, thank you
Stayed 1 night in Jan 2026

6/10 Okay

Verified traveler

Traveled with group
Disliked: Amenities
The hotel is mediocre for the cost. Check-in was very slow, we felt like an inconvience and there was no information about hotel amenities. Another guest was very upset and yelling at the staff throughout our check-in, which further created anxiety in my group. The beds were very uncomfortable, and no one helped with luggage after we walked from our terminal to the hotel that was supposed to be in the airport. Overall, I hoped for a level of service in line with the cost, especially after travelling 17 hours. The room service at 9 pm was exceptional, and we appreciated the quick and fresh delivery. I would not stay here again as I paid for convenience, and it was worse than just taking a taxi to another hotel.
Stayed 1 night in Jan 2026

10/10 Excellent

Galit

Stayed 1 night in Jan 2026

10/10 Excellent

Maria de Jesus

Liked: Cleanliness, amenities, property conditions & facilities
Hotel is well maintained. The crew is friendly and willing to addess your questions or concerns. I always stay in this holtel when I need to stay overnight in Cancun.
Stayed 1 night in Jan 2026