Comfort Suites2.5 out of 5.0
Recent guest reviews
This used to be the place I stayed at when traveling to central Illinois. This is not the case anymore. The lady who checked me in was not pleasant. She was in a hurry to leave, did not thank me for staying, and was just not friendly. The room was still clean and fitness facility nice, but I used to be able to stay here for $79 to $94. My stay this time was $115 and I ended up cancelling my reservation later this week that was $164. For $90 a nice this place is decent, but based on downgrade of staff and the fact that facilities are average at best the new rates are outrageous.
We stayed just for one night. Very comfy beds, very good towels and linens. Perfectly clean. Staff was very attentive. We didn’t use the pool but looked inviting. We didn’t have breakfast there because we slept late. Very good location. We will stay again for sure.
The hotel was a great hotel. The rooms were big and the beds were nice. My big concern and reason to never go back was the way the front desk clerk treated me. When I called the hotel the gentleman I spoke to said the hotel was newer and was 6 years old. He also agreed on the price of the room to me over the phone. At arrival there was a new clerk on duty and now the hotel was 9 years old and did not have the renovations the 1st clerk said existed. Then the desk clerk would not give me that rate. He insisted I call choice hotel to get that rate. There were 46 open rooms! We arrived late at 11:30 pm. When we left at 6:15 am The same clerk was there. I asked if we could grab a quick bowl of cereal and his answer was no the rule is 7 am. I won't be back.
This is a typical Comfort Suites; Good location for travellers close to the interstate and historic Route 66; also close to Walmart and Aldi if you need groceries; unfortunately there are no sit-down restaurants withiin easy walking distance; We found a very good Mexican place but the lack of sidewalks in the area made our 10 minute walk a traffic-dodging adventure.
Fantastic customer service at check-in really made the day for me. After a long 500+ mile drive with lots of road construction I was ready for anything. Bath vanity & comode were recently updated, but the rest of the bath, & room look tried... Breakfast was adiquate for a Comfort Suites property.
Just here for a quick overnight, location close to many restaurants for dinner. VERY VERY small breakfast area. Only 4 tables. Front desk clerk at check in and departure not very friendly. Room very spacious and clean.
Excellent breakfast worth your stop hot meal available. Rooms were clean there is a mild odor the room. It was not too bad I would stay there again. the breakfast makes everything nice . The night clerk was especially friendly and helpful
During a three week road trip my wife and I have experienced a variety of motels. This Comfort Suites was the best of the lot. Quick and easy check-in with a pleasant young man to start then one of the better free breakfasts. The only issue was a past leak in the room that had not been repaired that had also left a stain on a lampshade. The front desk said it had not been reported.
Justin the guy @ the front desk was very rude, disrespectful, mocked me because there was a disagreement, he yanked the phone from my hand and it almost struck me in the face. Looking to press charges
We were just passing through the area on a very long, 12 hour drive. We had a good deal on the room and all we wanted was to sleep and shower. The rooms were amazing! They were very spacious and had some a sitting area, a desk/table area and 2 queen beds! The beds!! Man, I did NOT want to get out of them! They were comfy..the pillows were fluffy..and our internet request for additional pillows was met!! The shower was hot with great water pressure! I would tell anyone to stay here..and enjoy their time!!
- Free hot/cold buffet breakfast
- Free WiFi in rooms and public areas
- Free parking
- Indoor pool
Located within a mile (2 km) of The Shoppes at College Hills, Comfort Suites is within 3 miles (5 km) of Ironwood Golf Course. This 59-room hotel has free breakfast along with conveniences like an indoor pool and a 24-hour fitness center. It's also near Eastland Mall and Children's Discovery Museum.
Start your day off right with a free hot/cold buffet breakfast.
All 59 air-conditioned accommodations feature sitting areas. Guests can enjoy free WiFi and cable TV. Bathrooms have hair dryers and free toiletries. Sofa beds, microwaves, and refrigerators are also standard.
At Comfort Suites, guests enjoy an indoor pool, a 24-hour fitness center, and free WiFi in public areas. If you drive, put free parking to good use. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables. Additional amenities include a meeting room, a 24-hour business center, and coffee/tea in a common area.
Reviews from Trip Advisor
83% of guests recommend this hotelTotal of 104 reviews