Great experience
This property was nice and clean and suitable for my needs. The cost was very reasonable too.
They checked us into a dirty room. It was disgusting
Good sized room. Bad odor (had to use Febreze several times a day, which I bought). No items immediately in kitchen for cooking or eating. Had to ask special. Very low grade mattress. Wake up call was an hour early. No gym. Wifi was fine.
Convenient to get to. Rooms very clean. Quiet area. Rooms quiet. Pet friendly, but pet stay cost somewhat high at $25 per day to max of $150. Staff friendly. WiFi so-so. Breakfast is just cereal, muffins and granola bars with no place to eat. Wish they had a full continental breakfast with a place to eat.
The full-size refrigerator was a definite plus, as well as the complimentary dishes in request. The staff was very helpful, and professional. We would certainly recommend a stay here.
Location was close to restaurants and where I needed to be.
Convenient location and proximity to where I needed to go.
The room had everything we needed to make our stay comfortable. Valencia went above and beyond what I expected and made us feel right at home --she even got my internet connected! Michelle kept everything clean--even the laundry room, the cleanest I've ever seen!
Room was very comfortable and clean! Wi-fi access reliable. Breakfast was a grab and go, which surprised us. We were expecting a continental breakfast. We enjoyed our stay, and would come back again.
The hotel was in a great location. It was comfortable, clean and a good view.
Pros: relatively cheap, mostly clean Cons: seemed to be out of everything guests requested (i.e. air mattresses, extra pillows/blankets, double rooms when specifically reserved ahead of time), rowdy other guests, slippery top blankets that do not stay put all night, and slightly dirty bathroom, mostly uncomfortable beds. Ouch! I only chose to stay there for the night since our time in the room was minimal (less than 8 hours total). Continental breakfast was pretty cleaned out by the time we got to it at 7AM. If you can afford to stay somewhere nicer and need a comfortable room, I would not recommend staying here.
Great place to stay and a great value. Enjoyed my stay very much.
NICE PLACE QUIET PERFECT FOR OUR STAY WE STAYED TWO NIGHTS AND WAS WAS CLOSE TO OUR ACTIVITY
Very nice hotel except the beds could have been a little softer
Friendly staff. Quiet, clean and comfortable. Close to work.
Room was clean,quiet and close to everything. Able to eat in.
I only stayed for one night but I can imagine it would be very comfortable for an extended period of time.
Located within a 5-minute walk of Grady's Family Fun Park, Extended Stay America Suites Bloomington Normal is within a 15-minute stroll of Angler's Lake Conservation Area. This 101-room hotel has conveniences like free breakfast, free in-room WiFi, and free self parking.
Free on-the-go breakfast is included with your stay and awaits you each morning from 6 AM to 9:30 AM.
Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Kitchens, sitting areas, and refrigerators are also available. Housekeeping is available on request.
Guests of Extended Stay America Suites Bloomington Normal enjoy free WiFi in public areas, coffee in a common area, and laundry facilities. There's free parking if you drive. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. This smoke-free hotel also has a vending machine.
Great experience
This property was nice and clean and suitable for my needs. The cost was very reasonable too.
Thank you for being our guest at Extended Stay America. We are glad to know you were impressed with the cleanliness of our property and that you found us to be a good value. We appreciate your kind comments and look forward to seeing you again soon. Sincerely, Hotel Management
They checked us into a dirty room. It was disgusting
Thank you for your review. We apologize for the cleanliness issues you encountered in your room. We take these concerns seriously and place great emphasis on maintaining a clean and healthy environment for all of our guests. Your feedback has been relayed to our housekeeping team, and we will make sure steps are taken so this doesn't happen again. Please consider giving us another opportunity to provide you with the exceptional experience you deserve. Sincerely, Hotel Management
Good sized room. Bad odor (had to use Febreze several times a day, which I bought). No items immediately in kitchen for cooking or eating. Had to ask special. Very low grade mattress. Wake up call was an hour early. No gym. Wifi was fine.
Thank you for your feedback. We are sorry for the disappointment you had with our hotel policy and with the odor you experienced in your room. Your comments will be shared with the housekeeping associates to do the needful. On a positive note, we are happy you liked our spacious accommodations. We hope you will consider and give us a chance to redeem ourselves in the future. Sincerely, Hotel Management
Convenient to get to. Rooms very clean. Quiet area. Rooms quiet. Pet friendly, but pet stay cost somewhat high at $25 per day to max of $150. Staff friendly. WiFi so-so. Breakfast is just cereal, muffins and granola bars with no place to eat. Wish they had a full continental breakfast with a place to eat.
Thank you for your review of Extended Stay America, and it is nice to know you enjoyed your overall stay with us. We are glad our comfortable suites and friendly service were to your satisfaction. However, we are sorry the breakfast offerings were not to your liking. We will make a note of your feedback as we plan any changes to our breakfast offerings. We are pleased you chose our hotel for your visit to our area, and we hope you will stay with us again soon. Sincerely, Hotel Management
The full-size refrigerator was a definite plus, as well as the complimentary dishes in request. The staff was very helpful, and professional. We would certainly recommend a stay here.
Thank you for the glowing review of Extended Stay America and for recommending us to future travelers. It’s a pleasure to know you were impressed by the service provided by our courteous associates and liked your fully-equipped kitchenette. On behalf of everyone here, we invite you to revisit us. Sincerely, Hotel Management
Location was close to restaurants and where I needed to be.
Thank you for reviewing Extended Stay America. We are glad you were able to stay here and take advantage of all that our area has to offer. It was great to read that our hotel was just right for your needs. We appreciate your feedback and look forward to accommodating you in the future. Sincerely, Hotel Management
Convenient location and proximity to where I needed to go.
Thank you for taking the time to share about your stay at Extended Stay America. We are delighted you had a pleasant time here and that our location was perfect for your needs. It was a pleasure having you as our guest, and we look forward to seeing you soon. Sincerely, Hotel Management
Thank you so much for the positive rating. It’s a pleasure knowing your overall visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity of welcoming you back soon for a much better experience. Sincerely, Hotel Management
Dear Mona, Thank you for this outstanding review. We are glad that everything went well during your stay. Thank you for choosing Extended Stay America, and we hope to have the opportunity to welcome you back any time you are in the area.Sincerely,Hotel Management