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Recent guest reviews

Pool closed was told it was open. Also was told there would be a full breakfast bar

Most everything was good, just the tub/bath plug was broken and found a few long hairs in tub before using.

I liked how this property was centrally located to shopping and eating places!

Lots of restaurants in the area and less than 10 minutes from downtown Normal.

We were next door to a boiler or heater, which was rather noisy. We picked this hotel mainly because it had a hot tub. Only two of the jets were working! Housekeeping knocked on our door at 8:30 a.m., wanting to clean our room! The scrambled eggs were dried out and I threw them away. Hard boiled egg was rubbery and I threw that away, too. Room was comfortable, and the front lobby was pretty.

Great experience. Very clean, liked the surprise of the microwave and fridge. Loved that we could take our dog!!! Will visit again for sure😁

Nice place. Breakfast was good. Would stay here again.

Good place to stay for a fast layover. Staff is friendly & efficient.

Due to a flight cancelation and subsequent hours of standing & waiting for a hotel voucher, we didn't get to the hotel until 5am. The staff was very kind & courteous to the 30 travelers dumped in their lap in the wee hours. The room was perfect for our needs. The breakfast staff was exceptional, going out of their way to assist as I prepared 2 meals to take back to the room. The breakfast, like the staff was most excellent. I wouldn't hesitate to seek out this hotel again, when in the area.

Clean, neat room, comfortable bed & pillows. However, the bathroom lighting was so dim that as a woman, putting on makeup was a bit difficult. Though the facility was clean and staff professional and friendly, the breakfast was terrible! Microwaved eggs that were heavily salted rubbery sausage gravy that looked disgusting weak coffee slim pickings for breakfast. Would have been better to have breakfast on the road.

Rooms were kept clean. Pool and hot tub were perfect. Breakfast was good. Lobby was pleasant. This will always be my hotel of choice.

Clean, comfortable, very helpful staff but most of all the location and shuttle service make it too good to pass up.

The check-in was very easy and the hotel staff were very friendly and helpful. The room was comfortable. I feel that the breakfast area could use some improvement in the way it's set up to make it more attractive and give more choices.

THe Holiday In was recently renevated and is a clean, comfortable, and well decorated hotel. Quick check-in service and located close to Wesleyan College.

Great hotel and room, very nice breakfast provide, quiet and very clean

The manual front doors made it difficult to enter easily with luggage in tow. The rooms were a nice size and comfortable. I brought in a humidifier to alleviate the loud noise the air conditioner made each time it turned on. Could not find a way to run its fan consistently.

leisure travel, and religious trip

we had a very bad experience ,we were next door to a group of very noise and drunk group they were in about three rooms and they were up and had us awake all night .i tried calling front desk but got noone so i opened my door and the women and one man were very rude and said it was there right to do what they wanted.well i might be 61 years old and white but i thought i had a few rights left also

Parkway Plaza Dr Normal IL

Hotel highlights

  • Free full breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Located within a leisurely stroll of The Shoppes at College Hills, Holiday Inn Express & Suites Bloomington - Normal is within a few miles (5 km) of Illinois State University. This 86-room hotel has conveniences like free breakfast, an indoor pool, and free in-room WiFi.


Dining

Start your day off right with a free full breakfast. The onsite restaurant is perfect for a quick bite to eat.


Rooms

The 86 accommodations feature dining areas. Guests can expect free WiFi and flat-screen TVs with cable channels and pay movies. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Microwaves, refrigerators, and coffee makers are other standard amenities.


Property features

Guests staying at Holiday Inn Express & Suites Bloomington - Normal enjoy an indoor pool, a fitness center, and a spa tub. Free parking is available if you drive. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include free WiFi in public areas, a business center, and coffee/tea in a common area.

Room options

Room, 1 King Bed with Sofa bed, Non Smoking

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Mobility)

1 Queen Bed and 1 Double Sofa Bed | Sleeps 4

Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 4

Guest reviews for Holiday Inn Express & Suites Bloomington - Normal

Everyone (6) Couples (2) Family (9) Other (4)
3
Family with small children Family

Pool closed was told it was open. Also was told there would be a full breakfast bar

By , from St. Louis on Nov 8, 2020

Review comment responded on Nov 9, 2020

Dear Passy We are very sorry you felt as you did and hope you will understand that we cannot open the Pool and the State Of Illinois prevents any Restaurnats from opening. We do have Breakfast Bags for all our Guests to go ! Please understand it is due to Covid >

5
Everyone

By on Jul 21, 2020

Review comment responded on Aug 11, 2020

WOW PERFECT SCORE ! Thank you and we appreciate your rating and will always share with our employees. Thank for taking the time !

5
Everyone

By on Mar 27, 2020

Review comment responded on Mar 30, 2020

Thank YOU so much for the PERFECT score and taking the time to let us know how much you loved the Hotel.Your comments are shared by our employees. Thanks again ! Anthony de Angelis GM

4
Family

Most everything was good, just the tub/bath plug was broken and found a few long hairs in tub before using.

By on Aug 17, 2019

Review comment responded on Aug 20, 2019

Thanks you your GREAT score of 4 out of 5 and well will address the Tub Drain issue with the Maintenance and the Room Cleaner. Please come back and again we appreciate you staying with us !

4
Family Family

I liked how this property was centrally located to shopping and eating places!

By on Apr 8, 2019

Review comment responded on Apr 9, 2019

We are very HAPPY you liked how this Hotel was centrally located and close to all restaurants ! We Thank YOU for giving us a excellent review and hope you will return and tell others !

5
Everyone

Lots of restaurants in the area and less than 10 minutes from downtown Normal.

By on Jan 6, 2019

Review comment responded on Jan 9, 2019

Our Staff appreciate your Perfect score of 5 out of 5 ! Please do let friends and associates know you liked out Hotel ! We reward our employees with perfect scores ! Thanks so much ! Tony De Angelis GM

4
Everyone

We were next door to a boiler or heater, which was rather noisy. We picked this hotel mainly because it had a hot tub. Only two of the jets were working! Housekeeping knocked on our door at 8:30 a.m., wanting to clean our room! The scrambled eggs were dried out and I threw them away. Hard boiled egg was rubbery and I threw that away, too. Room was comfortable, and the front lobby was pretty.

By , from Normal, IL on Nov 18, 2018

Review comment responded on Nov 30, 2018

Dear L We are sorry that we fell short of you expectations. The Boiler Room issue was corrected the next day. Please know we do care and have made improvements to the items you were concerned about ! It is our intention to keep our Hotels scores from guest in effort to satisfy each guest stay. Please contact me personally next time. Anthony De Angelis GM

5
Everyone

Great experience. Very clean, liked the surprise of the microwave and fridge. Loved that we could take our dog!!! Will visit again for sure😁

By , from Stayed in Bloomington. on Sep 24, 2018

Review comment responded on Sep 25, 2018

Thank you so much Jill for your Excellent 5 Star Review of our Holiday Inn Express in Normal, IL ! We really appreciate you taking your time to let our Staff know about your stay with us ! Yes ! Our Housekeeping staff have won many Awards for Cleanliness Scores !

5
Everyone

Nice place. Breakfast was good. Would stay here again.

By on Aug 20, 2017

4

fast trip

Other

Good place to stay for a fast layover. Staff is friendly & efficient.

By on Apr 26, 2016

Holiday Inn Express & Suites Bloomington - Normal

1715 Parkway Plaza Dr, Normal, IL 61761
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