Walking distance to shops, boutiques and university
We have stayed here a few times and have always been happy. This time, the place looked a little dingy and worn. Our room wasn’t all that clean and the bathroom door had a piece that was falling off. The carpet by the elevator was all frayed. The bathroom grout was stained and the trash can was dirty.
It was beautiful and everything about the stay was excellent.
As a person with mobility issues (I walk with a cane). I checked in about 6pm on a Saturday. I was instructed by the front desk that the parking garage was at the end of the block and around the corner. What great accommodations for someone to carry luggage with issues walking. Upon check out another guest informed me there was a handicapped parking spot on the front of the hotel. The bathroom had no bath towels. Needed to call to get towels to shower. Clearly, Hyatt was not in the best form.
The hotel is beautiful and great location. The staff is absolutely wonderful!! I highly recommend this Hyatt!!
It is very close to town and the University. It was a little inconvenient to have to walk down the block and around the corner with luggage coming from the parking garage.
Nice rooms.............................,....,...,.,.
Very clean, nice pool, great breakfast. Will plan to stay more at the Hyatt in uptown normal for sure
Great welcome rooms fantastic top location and solid price point plus free safe parking
The staff was very nice. The rooms were very clean.
Breakfast was great. Staff was friendly and helpful. Place was clean, spacious and comfortable. Everything worked well: heat, internet, tv, and bathroom facilities.
This hotel has the best front desk staff out of any hotel I have stayed in. I travel a lot so it takes something special to draw my attention as to how great this staff is. I have stayed here many times and always enjoy my stay
Hotel staff were friendly, courteous and helpful - they took measures to make is feel welcome. We arrived late (10:00 p.m.) and were welcomed with a smile. Hotel close to Children’s Museum, ISU campus, restaurants and downtown shopping.
I got in at about 12:30 am, having driven a long distance to get there. The hotel entrance was locked, but the front desk and the "greeter" were in plain view to me, as I was to him. I gestured I had to go to the bathroom, and he gestured that I should wait, as he was busy. He let me in after a few minutes and indicated where the men's room was. When I came back, there were 3 young women in front of the coffee shop counter, which is next to the registration desk. He was clearly flirting with them. I asked if I could just check in, as I was exhausted and it was late. Instead, he told me to wait in a seating area, and he let me sit there for over 15 minutes (I timed it!) as he flirted with the girls and attended to their order, none of which required cooking!
Illinois State University is a short stroll from Hyatt Place Bloomington/Normal, and other popular attractions like Illinois Wesleyan University are within a couple of miles (3 km). This 3.5-star hotel has 114 rooms and welcomes guests with a restaurant, an indoor pool, and a 24-hour gym.
Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. For your convenience, a buffet breakfast is served for a fee on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
All 114 air-conditioned accommodations feature sitting areas. Guests can expect free WiFi and 42-inch flat-screen TVs. Bathrooms have hair dryers and designer toiletries. Sofa beds, refrigerators, and coffee makers are also standard.
Built in 2015, the brand new Hyatt Place Bloomington/Normal offers an indoor pool, a 24-hour gym, and a rooftop terrace. You can take advantage of free parking, along with a free area shuttle. The 24-hour front desk has staff standing by to help with luggage storage and dry cleaning/laundry. Additional amenities include free WiFi in public areas, conference space, and a 24-hour business center.
Walking distance to shops, boutiques and university
Thank you for your feedback. We appreciate you staying with us.
We have stayed here a few times and have always been happy. This time, the place looked a little dingy and worn. Our room wasn’t all that clean and the bathroom door had a piece that was falling off. The carpet by the elevator was all frayed. The bathroom grout was stained and the trash can was dirty.
Thank you so much for your review. We apologize that your stay was less than satisfying. We hope that you'll give us another chance next time you're in town. Continue to stay safe!
It was beautiful and everything about the stay was excellent.
Thanks for staying with us. We appreciate your feedback!
Thank you!
As a person with mobility issues (I walk with a cane). I checked in about 6pm on a Saturday. I was instructed by the front desk that the parking garage was at the end of the block and around the corner. What great accommodations for someone to carry luggage with issues walking. Upon check out another guest informed me there was a handicapped parking spot on the front of the hotel. The bathroom had no bath towels. Needed to call to get towels to shower. Clearly, Hyatt was not in the best form.
I apologize your stay did not meet expectations. We strive to be consistent with the information given to our guests and provide exceptional service. I hope the next time you are in the area, you give us another chance.
The hotel is beautiful and great location. The staff is absolutely wonderful!! I highly recommend this Hyatt!!
It is very close to town and the University. It was a little inconvenient to have to walk down the block and around the corner with luggage coming from the parking garage.
Nice rooms.............................,....,...,.,.
Thank you so much for staying with us we hope to see you again!