4/10 Poor
Wayne
Traveled with family
May 10, 2025
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Let me start with the positives. The lady at the front desk was very nice. She seems to be working three peoples jobs. We checked in at 9 PM and she told us that she only had two rooms left and one was on the second floor, and the other was on the first floor. This seemed odd because we made the reservation several months ago and thought that we had requested the room to be close together. She also told us that they were still cleaning rooms from the night before which also seemed odd being that it was 9 PM. The room was in serious need of an update. It looks like they were in the middle of a remodeling project that was being done by a friend of theirs. There was spackle all over the tub. The door would not close to the bathroom all the way. There was painters tape on the door. There were stains on the walls. There was fabric missing from the chairs. The room itself was in a word noisy. The fridge made terrible noise all night. The air conditioner is extremely loud and keeps you up with the entire night. The windows do not help insulate from all the parking lot sounds. The door does not help insulate from the hallway sounds. In a nutshell, we barely slept. This went for both rooms on the first floor and on the second floor. In the morning we had breakfast which was bagels muffins and two waffle makers. The waffle makers were very nice but the entire room for everyone to work in was maybe 150 sq ft. Not a good hotel.
Wayne
Stayed 1 night in May 2025
