Charged for parking Pool closed
the property was clean. i thought the swimming pool would be larger given how big the Marriott is. the water in the pool was cold so why is it not heated? the fridge in my bedroom did not work so i had to go out and buy a cooler. the ice machine on the 3rd floor was broken so i had to go to the 2nd floor.
Nice location. Room is not in good condition. Old, dirty, worn.
Very comfortable beds. Room amenities included a small fridge and a microwave.
Location to our daughters wedding. Unfortunately the corn festival was going on(which we would have loved to attend but, didn't have time) so hard to navigate around it to get to hotel. Everything else went very smoothly.
Very poor WiFi. I was never told about parking. I had to pay for my own parking and was told about using my key card at the garage after I checked out which was too late and the card didn’t even work at the garage. There was only one small garbage can in the room. The bathroom could have been cleaner. My room was not ready, and I was given a room with a horrible view after I said I would take 2 queens instead of my original king.
They over booked rooms. My room "was not clean yet" at check in time (4pm) but should be ready in 30-60 minutes. I was told they would text me when the room was ready. At 715pm, I text and asked if my room was ready. I was told "yes. I'm sorry for the delay. Please stop at the front desk to pick up yohr keys." I replied that we were out for the evening (the purpos3 of our trip to Bloomington-Normal) and would not be in until later. At 10:45pm when we arrived back at the hotel, I was informed that our room (booked and paid for a month in advance and I had been told at 715 was ready) had been given away, but they would pay for a room at another hotel. So we had to drive across town to stay at a hotel miles away from our family who was also in town.
I was very pleased with this hotel ! The front desk was always helpful and smiling ! I will definitely stay here again ! Plus it was right next to the train station and very near my sons college and right in the middle of town ! Perfect 👌
Close to Illinois State. Only a block away from the dorms.
I am in town once a month and this is one of my choice hotels. Convient location, friendly and accomodating staff. I also appreciate that the rooms have a microwave and minifridge. The only issue I had this time was printing in their business center. Their computer wouldn't recognize my USB.
Hotel is situated in the middle of a very nice area of shops and restaurants in Normal. Many nice places to eat in walking distance of the hotel. Historic Normal art deco movie theatre immediately behind the hotel is wonderful if you have time (they show old movies that you may never have had the opportunity to see on the "big screen." Gym was very nice, overlooking indoor pool. Staff was exceedingly helpful and polite. Rooms were clean and well appointed. No complaints whatsoever.
Unevental. Travel a lot & this hotel was way over priced
Hotel was clean and vebrant. The Staff was friendly and engaging. Convenient parking adjacent to the hotel for a minimal fee. Great value.
Bloomington-Normal Marriott Hotel & Conference Center places you next to Children's Discovery Museum and a short stroll from other popular sights like Illinois State University. This 228-room, 3.5-star hotel has conveniences like an indoor pool, a 24-hour gym, and a free airport shuttle. It's connected to the convention center in central Normal and also close to Carle BroMenn Medical Center and Illinois Wesleyan University.
Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/cafe. Start your day off with buffet breakfast, available for a fee.
Bloomington-Normal Marriott Hotel & Conference Center's 228 rooms provide microwaves, refrigerators, and espresso makers. 32-inch Smart TVs come with cable channels and DVD players, and guests can stay connected with WiFi and wired Internet. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer hair dryers and designer toiletries. Free weekday newspapers, laptop-compatible safes, and phones are also available.
At Bloomington-Normal Marriott Hotel & Conference Center, guests enjoy features like an indoor pool, a 24-hour gym, and free WiFi in public areas. Parking is USD 10 per night (USD 20 per night for valet parking)—but if you prefer not to drive, catch a ride in the free airport shuttle (available 24 hours). Multilingual staff at the 24-hour front desk can assist with luggage storage, securing valuables, and concierge services. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a conference center, a 24-hour business center, and a computer station.
Charged for parking Pool closed
Thank you for choosing to stay at the Normal Marriott. We appreciate your patronage; and for taking sometime from your busy schedule to share your experience. we hope to see you soon on your next visit.
Thank you for taking your time to share your experience. We are glad you had a pleasant experience. We hope to see you soon. sincerely
the property was clean. i thought the swimming pool would be larger given how big the Marriott is. the water in the pool was cold so why is it not heated? the fridge in my bedroom did not work so i had to go out and buy a cooler. the ice machine on the 3rd floor was broken so i had to go to the 2nd floor.
Thank you for taking the time to share your experience with us. We are working on mitigating all the issues you mentioned; and appreciate your patronage. Much obliged
Nice location. Room is not in good condition. Old, dirty, worn.
Thank you for sharing your experience with us. We are working hard to fix the issues you experienced. We hope to regain your faith in our property and to see you soon.
Very comfortable beds. Room amenities included a small fridge and a microwave.
Thank you for choosing to stay with us. We appreciate your patronage. We hope to see you soon. At your service.
We appreciate the rating. Thank you!
Thank you for staying with us. We will work on ensuring your next stay is exceptional.