Country Inn & Suites by Radisson, Bloomington-Normal West, IL

2.5 star property
Hotel with free breakfast, near Bloomington-Normal Factory Stores

Choose dates to view prices

Photo gallery for Country Inn & Suites by Radisson, Bloomington-Normal West, IL

Exterior
Reception
Lobby
Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board
Indoor pool

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
923 Maple Hill Rd, Bloomington, IL, 61704
  • Place, Bloomington-Normal Factory Stores
    ‪15 min walk‬
  • Place, Grossinger Motors Arena
    ‪4 min drive‬
  • Place, Illinois Wesleyan University
    ‪4 min drive‬
  • Airport, Bloomington, IL (BMI-Central Illinois Regional)
    ‪15 min drive‬

Room options

Room, 1 King Bed, Accessible, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Non Smoking

8.2 out of 10
Very good
(14 reviews)
  • 384 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking

8.6 out of 10
Excellent
(8 reviews)
  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking

7.4 out of 10
Good
(15 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

7.2 out of 10
Good
(50 reviews)
  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Bloomington

Bloomington-Normal Factory Stores is within a mile (2 km) of Country Inn & Suites by Radisson, Bloomington-Normal West, IL, and other popular attractions like Miller Park Zoo are within a few miles (5 km). This 63-room hotel welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.

What's nearby

  • Bloomington-Normal Factory Stores - 15 min walk - 0.9 miles
  • Illinois State University - 3 min drive - 3.3 miles
  • Grossinger Motors Arena - 4 min drive - 2.2 miles
  • Bloomington Center for the Performing Arts - 4 min drive - 2.2 miles
  • Illinois Wesleyan University - 4 min drive - 2.2 miles

Getting around

  • Uptown Station - 9 min drive
  • Bloomington, IL (BMI-Central Illinois Regional) - 18 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Culver's - ‬3 min drive
  • ‪Western Tap - ‬5 min drive
  • ‪Circle K - ‬2 min drive
  • ‪Circle K - ‬4 min drive

About this property

Country Inn & Suites by Radisson, Bloomington-Normal West, IL

Hotel with free breakfast, near Bloomington-Normal Factory Stores
Guests staying at Country Inn & Suites by Radisson, Bloomington-Normal West, IL enjoy an indoor pool, a gym, and free WiFi in public areas. You can take advantage of free parking if you drive. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a computer station.
Guests can expect free WiFi and 43-inch LCD TVs with cable channels. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Refrigerators, microwaves, and coffee makers are also available. Weekly housekeeping is available.
Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free self-serve breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Wednesday, Thursday, Friday, Saturday, and Sunday:
  • Hot tub

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 25.00 per accommodation, per day
  • Dogs and cats only
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 3 kids 18 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 25.00 per accommodation, per day
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson).

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to midnight.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Carlson Normal
Country Carlson Bloomington Normal West
Country Inn Carlson Bloomington Normal West
Inn Carlson Normal
Country Inn Carlson Normal West
Country Carlson Normal West
Country Inn Suites by Radisson Bloomington Normal West IL

Frequently asked questions

Are free cancellation options available at Country Inn & Suites by Radisson, Bloomington-Normal West, IL?

Country Inn & Suites by Radisson, Bloomington-Normal West, IL provides free cancellation on certain room rates. To learn more, review the cancellation policy on Orbitz.

What is there to do within easy reach of Country Inn & Suites by Radisson, Bloomington-Normal West, IL?

This hotel is located in Bloomington within a short 16-minute walk of Bloomington-Normal Factory Stores. You'll also find Grossinger Motors Arena and Bloomington Center for the Performing Arts within a short drive.

Will I be able to park at Country Inn & Suites by Radisson, Bloomington-Normal West, IL?

Yes, self parking is offered for free at the hotel.

Does Country Inn & Suites by Radisson, Bloomington-Normal West, IL feature a casino?

No, Country Inn & Suites by Radisson, Bloomington-Normal West, IL doesn't have a casino.

Will I find an indoor pool at Country Inn & Suites by Radisson, Bloomington-Normal West, IL?

Yes, this hotel has an indoor pool. Guests have pool access between 6:00 AM and midnight.

Is Country Inn & Suites by Radisson, Bloomington-Normal West, IL a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a soaking tub as well as an indoor pool and free breakfast.

Are there hot tubs at Country Inn & Suites by Radisson, Bloomington-Normal West, IL?

No, this hotel doesn't have a spa tub.

Does Country Inn & Suites by Radisson, Bloomington-Normal West, IL feature a restaurant that includes a breakfast menu?

Country Inn & Suites by Radisson, Bloomington-Normal West, IL offers free self-serve breakfast each morning though there is no restaurant.

Will Country Inn & Suites by Radisson, Bloomington-Normal West, IL allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Country Inn & Suites by Radisson, Bloomington-Normal West, IL for a fee of USD 25.00 per accommodation, per day.

Does Country Inn & Suites by Radisson, Bloomington-Normal West, IL have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Country Inn & Suites by Radisson, Bloomington-Normal West, IL?

The closest major airport to Country Inn & Suites by Radisson, Bloomington-Normal West, IL is Bloomington, IL (BMI-Central Illinois Regional), which is 7.8 mi away (18 minutes by car).

Are there rooms with balconies that I can book at Country Inn & Suites by Radisson, Bloomington-Normal West, IL?

No, there aren't any guestrooms with balconies at Country Inn & Suites by Radisson, Bloomington-Normal West, IL.

Country Inn & Suites by Radisson, Bloomington-Normal West, IL Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 326 out of 1016 reviews
Rating 8 - Good. 276 out of 1016 reviews
Rating 6 - Okay. 194 out of 1016 reviews
Rating 4 - Poor. 127 out of 1016 reviews
Rating 2 - Terrible. 93 out of 1016 reviews

7.4/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Leon

Liked: Staff & service, property conditions & facilities
The room could have had a lighted digital clock.
Stayed 1 night in Oct 2025

8/10 Good

Melissa

Liked: Staff & service, room comfort
Clean room, comfortable beds, nice bathroom, decent breakfast. Curtains were dirty (sheer panels) and room smelled a little musty. Parking lot not equipped for small trailers but we made do.
Stayed 1 night in Oct 2025

6/10 Okay

Jason

Business traveler
Liked: Cleanliness, staff & service

..

Check in staff was great. Room was ok but not great. Air wasnt working correctly. Bathroom had hair
Stayed 1 night in Oct 2025

10/10 Excellent

Steven

Stayed 1 night in Oct 2025

6/10 Okay

Lea

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

4/10 Poor

Isabel

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Giant stains on towels, bed, shower curtains. People smoking weed in the parking lot. Lady at front desk took a call while checking us in and same woman stopped us multiple times after we did mobile check out trying to leave.
Stayed 1 night in Oct 2025

6/10 Okay

Brianna

Traveled with group
Liked: Staff & service
Disliked: Cleanliness
Room had garbage and curtain wouldn’t close properly
Stayed 1 night in Sep 2025

4/10 Poor

KEVIN

Disliked: Staff & service
VERY, VERY difficult to find. I called from my car phone seeking help. Person answering the phone had a poor command of English and was unable to help. By accident I found the unmarked property on my own. When I arrived, the teenaged girl at the desk ignored me while she was reading a book. I had to raise my voice to get her attention. AVOID this facility; save yourself unnecessary aggravation.
Stayed 1 night in Jun 2025

6/10 Okay

Julie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
They advertised a hot tub, but they took it out, so that was disappointing. That is one reason i booked there or i would have went somewhere else. When you pay for that and expect it to be there, that is not right. The beds were hard as well.
Stayed 1 night in Sep 2025

8/10 Good

Catherine

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Everything about the hotel was great-fresh rooms, clean property, nice area. Only issue was the woman that checked us in had issues with the computer system and from the time we walked through the door at 11:30pm it was about 30 minutes until we actually got to our room. After driving for 6 hours we just wanted to get to our room, we really didn’t want to listen to how terrible the system was an other negative chit chat. Breakfast was your typical continental waffle, cereal, yogurt which was as expected. Checkout was fast & easy.
Stayed 1 night in Sep 2025

6/10 Okay

George

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
Staff (especially Chrissy(?) at check in were phenomenal - sign said facility was being "refreshed", so maybe these are in the process of being addressed, but... Hotel problems: 1)room phone mislabeled and dysfunctional, 2)desk chair stuck at "pre-school " height ( replaced by staff), 3) bathroom sink didn't drain, 4) no tp holder, 5) no Kleenex, 6) mini fridge/micro cabinet not set up for easy access (hinges bent from awkward positioning, 7) indirect lighting horrible for reading and/or paperwork, and 8) outside ground spotlight shining in Through the curtains all night long... If these can be addressed, I'd be happy to return next year.
Stayed 2 nights in Sep 2025

8/10 Good

Kirsten

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older property but nice and clean. Very friendly staff!
Stayed 1 night in Sep 2025

10/10 Excellent

Joei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Jesus

Stayed 1 night in Sep 2025

2/10 Terrible

Bridget

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Staff was nowhere to be seen when we arrived. Rang the bell, called the phone, nothing for nearly 10 minutes. Then got to the room and the bathtub looked dirty, the paint job in the bathroom was sloppy with paint drips on the tile floor. There were crumbs in the bed when we pulled back the sheets and the nightstands had cup rings and also sticky stuff on them. We usually have great experienced with Country Inn & Suites which is why I prefer to book rooms with them. But this location is not great.
Stayed 1 night in Sep 2025

4/10 Poor

Diane, Naperville

Stayed 2 nights in Sep 2025

4/10 Poor

Diane, Naperville

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
While I normally do not leave reviews, I was hoping for someone to reach back out to me after receiving a text from the property regarding my stay. It was stated that someone would follow-up with me, and no one has. I realize the property is going through upgrades, so I am assuming my king suite on the 3rd floor has not had any upgrades yet. The carpet was stained, the walls were dirty with sticky dripping spilled drinks near the fridge, the bathroom doors/floor were dirty, there was rusty mildew all over the bathroom door frame, the ceiling had a huge crack, there was a dead roach on the carpet by the bedside table, and the shower had zero pressure. I mentioned this at checkout and was simply apologized to. I have never had this many issues at a hotel before and would appreciate speaking to someone about a refund. I have photos of all of the above issues if needed. Thank you.
Stayed 2 nights in Sep 2025

6/10 Okay

Renee

Traveled with family
Not very clean - old
Stayed 1 night in Sep 2025

8/10 Good

Cha

Traveled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The room too small and the bathroom look too old. The toilet not study.
Stayed 1 night in Sep 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
very nice
Stayed 1 night in Sep 2025

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean property and very friendly!
Stayed 1 night in Sep 2025

6/10 Okay

william

Liked: Staff & service, room comfort

Quick Visit

The pool area had construction materials in it, and it wasn't clear if it was open. There were no signs on the pool door. Breakfast was good. I enjoyed our short stay.
Stayed 1 night in Sep 2025

4/10 Poor

Jacky

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Black mold in the hallway. The room was so humid, our bedding was wet and so were our clothes in our suitcase when we woke up in the morning. Terrible, musty smell and damp air. We have stayed here before with no trouble, but we will not stay here again next year.
Stayed 3 nights in Aug 2025

10/10 Excellent

Brennen

Stayed 1 night in Sep 2025