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Extended Stay America Suites Billings West End

2.5 star property
Hotel in Billings with free breakfast

Choose dates to view prices

Photo gallery for Extended Stay America Suites Billings West End

Studio, 2 Double Beds, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi
Studio, 1 Queen Bed, Accessible, Non Smoking | Private kitchen | Full-size fridge, microwave, stovetop, coffee/tea maker
Lobby
Desk, blackout drapes, iron/ironing board, free WiFi
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Kitchen
  • Pet friendly
  • Breakfast included
  • Laundry
  • Parking included
  • Air conditioning

Explore the area

View in a map
4950 Southgate Dr, Billings, MT, 59101
  • Place, Rimrock Mall
    ‪4 min drive‬
  • Place, Reef Indoor Water Park
    ‪5 min drive‬
  • Place, Riverfront Park
    ‪6 min drive‬
  • Airport, Billings, MT (BIL-Logan Intl.)
    ‪7 min drive‬

Room options

View all photos for Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Studio, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 Queen Bed, Non Smoking

Studio, 1 Queen Bed, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Studio, 1 Queen Bed, Non Smoking

7.8 out of 10
Good
(25 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 2 Double Beds, Non Smoking

Studio, 2 Double Beds, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Studio, 2 Double Beds, Non Smoking

8.0 out of 10
Very good
(12 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 Queen Bed, Accessible, Non Smoking

Studio, 1 Queen Bed, Accessible, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Studio, 1 Queen Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Billings

Within a short walk of Amend Park, Extended Stay America Suites Billings West End is within 2 miles (3 km) of Norm Schoenthal Island. This 104-room hotel has conveniences like free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • Rimrock Mall - 4 min drive - 2.6 miles
  • Reef Indoor Water Park - 5 min drive - 4.2 miles
  • Riverfront Park - 6 min drive - 2.4 miles
  • Rocky Mountain College - 7 min drive - 3.8 miles
  • MetraPark - 8 min drive - 6.9 miles

Getting around

  • Billings Logan Intl. Airport (BIL) - 17 min drive

Restaurants

  • ‪Wendy's - ‬13 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Powder Horn Saloon - ‬3 min drive
  • ‪Cracker Barrel - ‬3 min drive
  • ‪Taco Bell - ‬8 min walk

About this property

Extended Stay America Suites Billings West End

Hotel in Billings with free breakfast
Extended Stay America Suites Billings West End features free WiFi in public areas, coffee in a common area, and laundry facilities. You can put free parking to good use if you drive. Front-desk staff can help secure valuables, and provide local restaurant recommendations. This smoke-free hotel also has a vending machine.
50-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Kitchens, refrigerators, and microwaves are other standard amenities. Housekeeping is available on request.

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Woodspring Suites Billings
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
8.0 out of 10, Very Good, 385 reviews
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The price is $73
Oct 26 - Oct 27
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 5:30 AM - 11:00 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Dogs and cats only
  • 2 total pets
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 17 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is available during limited hours. Driving? This property offers free self parking, along with free extended parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Extended Stay America Billings West End
Extended Stay America End Hotel Billings West
Extended Stay America Billings West End Hotel
Hotel Extended Stay America Billings - West End Billings
Extended Stay America Billings West End Hotel
Extended Stay America Billings West End
Billings Extended Stay America Billings - West End Hotel
Hotel Extended Stay America Billings - West End
Extended Stay America Billings - West End Billings
Extended Stay America End Hotel
Extended Stay America End
Extended Stay America End
Extended Stay America Billings West End
Extended Stay America Suites Billings West End Hotel
Extended Stay America Suites Billings West End Billings
Extended Stay America Suites Billings West End Hotel Billings

Frequently asked questions

Is free cancellation available at Extended Stay America Suites Billings West End?

Extended Stay America Suites Billings West End provides free cancellation on select room rates. To learn more, look at the cancellation policy on Orbitz.

What's there to see close to Extended Stay America Suites Billings West End?

This hotel is located in Billings within a short 9-minute walk of Amend Park. You'll also find Riverfront Park and Yellowstone River within a short drive.

Will I be able to park at Extended Stay America Suites Billings West End?

Yes, self parking and long-term parking are offered for free at the hotel. Accessible parking is also available for guests.

Does Extended Stay America Suites Billings West End include a casino at the property?

No, Extended Stay America Suites Billings West End doesn't have a casino.

Will I find an indoor pool at Extended Stay America Suites Billings West End?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Extended Stay America Suites Billings West End?

Couples staying at this hotel will value amenities like a kitchen, city views in some guestrooms, as well as free breakfast.

Are there hot tubs at Extended Stay America Suites Billings West End?

No, there isn't a spa tub at this hotel.

Does Extended Stay America Suites Billings West End have a restaurant with a breakfast menu?

Extended Stay America Suites Billings West End offers free on-the-go breakfast each morning though there is no restaurant.

Will Extended Stay America Suites Billings West End allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Extended Stay America Suites Billings West End for a fee of USD 25.00 per pet, per night.

Are there connecting rooms at Extended Stay America Suites Billings West End?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Extended Stay America Suites Billings West End?

The closest major airport to Extended Stay America Suites Billings West End is Billings Logan Intl. Airport (BIL), which is 5.9 mi away (17 minutes by car).

Are there rooms with balconies at Extended Stay America Suites Billings West End?

No, there aren't any guestrooms with balconies at Extended Stay America Suites Billings West End.

Extended Stay America Suites Billings West End Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 347 out of 1008 reviews
Rating 8 - Good. 284 out of 1008 reviews
Rating 6 - Okay. 143 out of 1008 reviews
Rating 4 - Poor. 121 out of 1008 reviews
Rating 2 - Terrible. 113 out of 1008 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Wayne

Stayed 1 night in Aug 2025

2/10 Terrible

Terence, Oak Park

Disliked: Cleanliness, staff & service, amenities
Orbitz needs to fix its rating system—this property is nowhere near a 7.2, it deserves a 5 at best. The front desk host smelled of cigarettes, the lobby floors were filthy, and although the room was clean, there was no internet code posted anywhere. When I called at 11 p.m. for help, the desk was already closed. With plenty of hotels nearby, I regret not demanding a refund.
Stayed 1 night in Aug 2025

8/10 Good

Sherri

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jul 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Breakfast consisted of nutrigrain bars, muffins, instant oatmeal, and coffee. The air conditioner struggled a little, but worked enough to almost keep the room comfortable. The room was pretty clean, everything worked, the beds were comfortable. Staff was very helpful, professional, and nice. Great hotel.
Stayed 1 night in Jul 2025

2/10 Terrible

Brian

Disliked: Cleanliness, staff & service, property conditions & facilities
We got in late and had to search to find someone to get us keys. Got to room and there are no sheets, comforters or towels. Had to go back to the getting desk, no one was there again. So we searched for where sheets, blankets and towels were and got them ourselves. Upon check out the front desk person rolled there eyes and tossed muffins at us for the complimentary breakfast. Then said to take it up with someone else.
Stayed 1 night in Jul 2025

10/10 Excellent

Jaris

Liked: Cleanliness, staff & service, property conditions & facilities
For the price, it was great. Will be staying here again.
Stayed 1 night in Jul 2025

10/10 Excellent

Britni

Traveled with group
Stayed 1 night in Jul 2025

6/10 Okay

Beth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was fine except the carpet needed a good scrubbing. What no ice machine!!!! Even Road Star 6 has an ice machine!
Stayed 1 night in Jul 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice helpful staff. Facilities have been recently gone through and are in good shape. Good value
Stayed 1 night in Jun 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
It was an easy place to get in and out of and a great value for the money.
Stayed 1 night in Jun 2025

8/10 Good

Don

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff were all accommodating.
Stayed 1 night in Jul 2025

10/10 Excellent

Sharon, burlington

Liked: Property conditions & facilities
Quiet and clean
Stayed 1 night in Jul 2025

8/10 Good

Chelsie

Stayed 1 night in Jul 2025

4/10 Poor

Lai, Puyallup

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

4/10 Poor

Edna

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing. Service is terrible..staff not paying attention in the reception.. no availble hot water for tea. Hallway is dirty as well as the elevator.
Stayed 1 night in Jul 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

qui

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Amber

Stayed 1 night in Jun 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great rate and convenient to interstate. Haven't stayed at an extended stay place before, room had fridge freezer and stove etc, if you were there long term you can request pits/pans etc. As an overnight customer all I really wanted was an in room coffee maker, which was absent. There was a basic coffee and muffin/nutri grain breakfast in the lobby. The desk staff were funny and personable and the restaurant a bldg away was exceptional.
Stayed 1 night in Jun 2025

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and area is very safe
Stayed 1 night in Jun 2025

10/10 Excellent

Beverly Dea

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No elevator, King rooms downstairs only, double upstairs only. Rooms are clean, bed comfortable, great breakfast. And pool area is nice.
Stayed 1 night in Jun 2025

2/10 Terrible

Integra

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is aggressive a worker swung a cane at me after trying to hit on me on the elevator. Another came to my room banging on the door to yell at me for putting a trash can in the hallway saying they will not do trash service or any service for me. The booking says free breakfast but there is no breakfast. The manager will ignore people at the desk refusing to even make eye contact while chatting away on the phone. there are no soap or towels or cloths for the kitchens. the internet barely works, its on the highway and very loud. the only friendly people are the workers from the company replacing the beds here. There are piles of trash and bits of food etc on the carpet in the hallway and towels that have been on the floor several days because the staff refuses to take towels or clear trash even the boxes and such from beds being replaced i guess they expect the guests to clean up after the renovation workers as well.
Stayed 2 nights in Jun 2025

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Natasha

Stayed 1 night in Jun 2025

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