Very attractive and clean. Taking proper Covid precautions. Breakfast was served buffet style and very good.
Constant water leak sound. Desk said they were working on it and offered a different room. Should have taken it, but thought they were going to fix it. Now it's middle of the night and keeping me up. Also kitchen garbage was not emptied from previous occupant. Have stayed here before and likely will again, but this time was not up to their usual quality
Arrived at the front desk to check in. One of the clerks was busy with another customer and the other one was on her phone, looked like she was texting. Waited for the other clerk to check in
Clean. Remodeled. Good location. Free breakfast and free dinner (Mon-Thu). Nice pool
This hotel is always clean with friendly front desk staff. They always are willing to help out with requests. We enjoyed our stay here very much and always try to stay here when we visit Billings!
Staff was very nice. Nice quiet hotel. Lots of shops and stores within a mile drive just outside of city center.
Hotel is beautiful. Love the fact that they had "social hour." Free dinner... basically a fancy soup and salad. Pool table was fun. They were switching over to salt water so the pool wasn't ready until late. The rooms were spacious! The beds on the other hand were not queen. They were more like a full size. Up all night rolling on each other. The air conditioning was a hot mess. You set it At 74... The swamp cooler blew out 64 degrees. When it wasn't blowing it was so humid you could die. You either was freezing or onset of menopause. ;) The bathroom had no fan so it was again so hot and humid. The breakfast was great! The staff was great! Very nice and friendly. In the end I go there to sleep. Sleep was not what I got. Crabby and my neck kills today.
Expensive, for what was a 2 1/2 diamond property. A tired property.
Within a short walk of Advanced Care Hospital of Montana, Homewood Suites By Hilton Billings, MT is within a mile (2 km) of ZooMontana. This 110-room, 3-star hotel welcomes guests with conveniences like an indoor pool, free in-room WiFi, and free self parking.
Each morning free breakfast is included with your stay. Order from room service to satisfy your hunger without leaving your room, quench your thirst with a drink at the bar/lounge, and chat with other guests at the free manager's reception on select days.
The 110 accommodations feature kitchenettes and space to spread out with dining areas. Guests can expect 42-inch flat-screen TVs with cable channels and pay movies, along with free WiFi and wired Internet. Other standard amenities include coffee makers, free local calls, and ceiling fans.
Built in 2014, the brand new Homewood Suites By Hilton Billings, MT offers an indoor pool, a fitness center, and a spa tub. You can put free parking to good use if you drive. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include free WiFi in public areas, a meeting room, and a business center.
Very attractive and clean. Taking proper Covid precautions. Breakfast was served buffet style and very good.
Dear Larry, Thank you for sharing your thoughts of your recent stay with us. We are excited to hear that you enjoyed our hotel as well as our complimentary breakfast! Please come see us again soon.
Constant water leak sound. Desk said they were working on it and offered a different room. Should have taken it, but thought they were going to fix it. Now it's middle of the night and keeping me up. Also kitchen garbage was not emptied from previous occupant. Have stayed here before and likely will again, but this time was not up to their usual quality
Thank you for taking the time to complete our survey, we love hearing from our guests. I would like to offer my sincerest apologies for the inconveniences you experienced during your stay with us and that your room was not serviced properly after your arrival, as well as for the constant water leak in your room. Thank you for bringing these issues to our attention. I hope you will consider giving us another try in the future so that we can prove to you our commitment to quality and service.
Arrived at the front desk to check in. One of the clerks was busy with another customer and the other one was on her phone, looked like she was texting. Waited for the other clerk to check in
Thank you for taking the time to respond to our survey. I apologize that your check in experience was not what you should expect at a Hilton property. I have addressed this with my staff in order to prevent it from happening again in the future. Thanks for staying with us and we hope to welcome you back again in the future.
Clean. Remodeled. Good location. Free breakfast and free dinner (Mon-Thu). Nice pool
Thank you for choosing to stay at the Billings Homewood Suites. I'm glad you enjoyed our property. We look forward to welcoming you back again the next time your travels bring you back to Billings!
This hotel is always clean with friendly front desk staff. They always are willing to help out with requests. We enjoyed our stay here very much and always try to stay here when we visit Billings!
Thanks for your feedback! I'm happy to hear you enjoyed our suites and I'll be sure to pass your compliments on to our friendly staff as well. We look forward to seeing you again soon!
Staff was very nice. Nice quiet hotel. Lots of shops and stores within a mile drive just outside of city center.
I'm glad that you enjoyed our property and our location. We are centrally located to so many of the wonderful things that Billings has to offer. It was truly our pleasure! Sincerely,
Hotel is beautiful. Love the fact that they had "social hour." Free dinner... basically a fancy soup and salad. Pool table was fun. They were switching over to salt water so the pool wasn't ready until late. The rooms were spacious! The beds on the other hand were not queen. They were more like a full size. Up all night rolling on each other. The air conditioning was a hot mess. You set it At 74... The swamp cooler blew out 64 degrees. When it wasn't blowing it was so humid you could die. You either was freezing or onset of menopause. ;) The bathroom had no fan so it was again so hot and humid. The breakfast was great! The staff was great! Very nice and friendly. In the end I go there to sleep. Sleep was not what I got. Crabby and my neck kills today.
My apologies that you did not receive a restful nights sleep. Our suites have PTAC units that keep the room at a constant temperature so they do deliver both warm and cool air to the suite. Next time you join us, we also have King Suites available. Please let us know and we will be happy in assisting you in choosing the suite that best suits your needs. We can't wait to welcome you home again soon!
Expensive, for what was a 2 1/2 diamond property. A tired property.
Thank you for your kind review! We hope to welcome you back again soon!