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avid Hotels Billings West by IHG

2.5 star property
Hotel in Billings with free breakfast and a 24-hour front desk

Choose dates to view prices

Photo gallery for avid Hotels Billings West by IHG

Exterior
Desk, soundproofing, iron/ironing board, free WiFi
Property amenity
Free daily on-the-go breakfast
Point of interest

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

View in a map
3350 Ember Lane, Billings, MT, 59102
  • Place, Reef Indoor Water Park
    ‪3 min walk‬
  • Place, ZooMontana
    ‪13 min walk‬
  • Place, Advanced Care Hospital of Montana
    ‪14 min walk‬
  • Airport, Billings, MT (BIL-Logan Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Desk, soundproofing, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible (Communications)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Room amenity

Standard Room, 2 Queen Beds, Accessible (Communications)

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Desk, soundproofing, iron/ironing board, free WiFi

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(18 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Room amenity

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(26 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | Desk, soundproofing, iron/ironing board, free WiFi

Standard Room

  • 300 sq ft
  • Sleeps 1
  • 1 King Bed OR 2 Queen Beds

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About the neighborhood

Billings

Avid Hotels Billings West by IHG places you next to Reef Indoor Water Park and within a mile (2 km) of Advanced Care Hospital of Montana. This 75-room hotel has conveniences like free breakfast, an indoor pool, and free in-room WiFi.

What's nearby

  • Reef Indoor Water Park - 3 min walk - 0.2 miles
  • ZooMontana - 13 min walk - 0.7 miles
  • Advanced Care Hospital of Montana - 14 min walk - 0.8 miles
  • Geyser Park - 14 min walk - 0.8 miles
  • Dotty's Casino - 3 min drive - 2.2 miles

Getting around

  • Billings Logan Intl. Airport (BIL) - 21 min drive

Restaurants

  • ‪Canyon Creek Brewing - ‬3 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Manny's - ‬5 min drive
  • ‪Five Guys - ‬4 min drive
  • ‪Pickle Barrel - ‬4 min drive

About this property

avid Hotels Billings West by IHG

Hotel in Billings with free breakfast and a 24-hour front desk
Guests of avid Hotels Billings West by IHG enjoy an indoor pool, free WiFi in public areas, and a business center. If you plan to drive, free offsite parking is available. The 24-hour front desk has staff always at the ready. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include express check-in, express check-out, and a vending machine.
Guests can expect 49-inch flat-screen TVs with satellite channels and Netflix, along with free WiFi and wired Internet. Phones, ironing boards, and desks are also available. Change of towels is available on request.
Recreational amenities at the hotel include an indoor pool.

Similar properties

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Hyatt Place Billings
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
9.6 out of 10, Exceptional, 355 reviews
$103 nightly
The price is $115
Jan 23 - Jan 24
Total with taxes and fees
Hyatt Place Billings

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free 24-hour offsite parking
  • Street parking available

Food and drink

  • Free on-the-go breakfast available daily

Things to do

  • Indoor pool

Family friendly

  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Elevator
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • 4 floors
  • Built in 2023
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium satellite channels
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50 per accommodation, per night
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free nearby parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 11:00 PM.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

avid Hotels Billings West by IHG Hotel
avid Hotels Billings West an IHG Hotel
avid Hotels Billings West by IHG Billings
avid Hotels Billings West by IHG Hotel Billings

Frequently asked questions

Is free cancellation available at avid Hotels Billings West by IHG?

Avid Hotels Billings West by IHG offers free cancellation on some room rates. For more details, take a look at the cancellation policy on Orbitz.

What's there to do around avid Hotels Billings West by IHG?

This hotel is located in Billings, just steps from Reef Indoor Water Park. You'll also find ZooMontana and Geyser Park within a short drive.

Is parking available on site at avid Hotels Billings West by IHG?

No, there isn't parking at the hotel but you'll find free parking nearby.

Does avid Hotels Billings West by IHG include a casino on the premises?

No, avid Hotels Billings West by IHG doesn't have a casino.

Is there an indoor pool at avid Hotels Billings West by IHG?

Yes, this hotel has an indoor pool. Guests have pool access between 8:00 AM and 11:00 PM.

Is avid Hotels Billings West by IHG a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like Netflix and free Internet access as well as an indoor pool.

Are there hot tubs at avid Hotels Billings West by IHG?

No, there isn't a spa tub at this hotel.

Does avid Hotels Billings West by IHG have a restaurant that serves breakfast?

Avid Hotels Billings West by IHG offers free on-the-go breakfast each morning though there is no restaurant.

Does avid Hotels Billings West by IHG allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at avid Hotels Billings West by IHG for a fee of USD 50 per accommodation, per night. The property also provides food and water bowls.

Are there connecting rooms at avid Hotels Billings West by IHG?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from avid Hotels Billings West by IHG?

The closest major airport to avid Hotels Billings West by IHG is Billings Logan Intl. Airport (BIL), which is 10.2 mi away (21 minutes by car).

Are there rooms with balconies at avid Hotels Billings West by IHG?

No, you won't find guestrooms with balconies at avid Hotels Billings West by IHG.

avid Hotels Billings West by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 238 out of 305 reviews
Rating 8 - Good. 47 out of 305 reviews
Rating 6 - Okay. 12 out of 305 reviews
Rating 4 - Poor. 4 out of 305 reviews
Rating 2 - Terrible. 4 out of 305 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Wayne

Stayed 1 night in Dec 2025

10/10 Excellent

Katie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms are very clean and well-thought out. The breakfast was decent, but similar to most hotels. The location was great and staff was friendly.
Stayed 1 night in Oct 2025

10/10 Excellent

Katy

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First off, through no fault of the amazing staff the rooms here are in no way sound proof! You could hear conversatioms through the walls, and the people upstairs walking and rolling in the office chair. It is defintley pet friendly and you can hear pets in other rooms. Our pet was very comfortable. The staff went above and beyond for us in every aspect of our stay. They stored our frozen foods in the freezer because we didnt expect not to have one. They also gave us earplugs for the noise. Breakfast was delicious, and the whole property was very clean. Not sure we would stay again as the rooms are small for a large family but I'd want to go visit and remind all of their staff of how amazing they all are!
The lobby was very inviting
Our bird was very content when we were in the lobby. The staff was amazing
Stayed 1 night in Oct 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was new, contemporary and clean. It was a good value for the money.
Stayed 1 night in Aug 2025

10/10 Excellent

Alexandra

Stayed 1 night in Oct 2025

10/10 Excellent

Bruce

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All around NICE!
Stayed 2 nights in Oct 2025

8/10 Good

Andrew

Liked: Cleanliness
Stayed 2 nights in Oct 2025

6/10 Okay

Benjamin

Liked: Staff & service
Disliked: Cleanliness
Sheets were stained and one of the beds had hair on it. Luckily there were two beds
Stayed 1 night in Oct 2025

10/10 Excellent

Lynn

Stayed 1 night in Oct 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place.
Stayed 1 night in Oct 2025

10/10 Excellent

Krystina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms were spacious, clean and provided all necessities! The pool & hot tub were perfect in size! Hotel is in close proximity to a lot of stores & restaurants! Would definitely stay here again! Thanks avid!
Stayed 1 night in Oct 2025

8/10 Good

Rachel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front desk staff was very helpful and friendly. When you walk the atmosphere is modern, cozy, and cute. By far the cleanest hotel I’ve ever stayed at and the simplicity of the rooms was great. My only complaint was how thin the walls are. We could hear any movement that occurred in the rooms next to and especially above us.
Stayed 2 nights in Oct 2025

6/10 Okay

Troy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Clean. Walls are thin. Could hear person in next room going to the bathroom. Heard leople above us walking around until almost midnight and again by 6 am. Didnt get much sleep.
Stayed 1 night in Oct 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff always friendly and attentive.
Stayed 1 night in Sep 2025

8/10 Good

Mitch

Traveled with family
Liked: Cleanliness, amenities
Everything was great.
Stayed 1 night in Sep 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was very clean! The staff were very friendly too!
Stayed 1 night in Sep 2025

10/10 Excellent

Dianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In all fairness, this has been a great experience so i can't really fault construction. Out of the properties control. But it was hard to get to the property. There were detour signs but it took me twice to see them. Everything on property is excellent!!
Stayed 1 night in Sep 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent.
Stayed 1 night in Aug 2025

8/10 Good

Charlotte

Stayed 1 night in Sep 2025

10/10 Excellent

Doris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great new hotel in Billings. Still very clean and staff seems motivated to keep it like that. Decent pool although hot tub controls not working.
Stayed 1 night in Sep 2025

10/10 Excellent

Christine

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice layout. Comfortable bed/pillows
Stayed 2 nights in Sep 2025

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

The hotel was comfortable and clean. The staff were very friendly and accommodating. Overall would recommend as reliably in every way.
Stayed 1 night in Sep 2025

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in staff was excellent!
Stayed 1 night in Sep 2025

8/10 Good

Bruce

Stayed 2 nights in Sep 2025

6/10 Okay

Janet

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our room was clean and quiet. Not having our trash taken out of our room. Had ask someone to PLEASE remove trash and give us clean towels.
Stayed 6 nights in Sep 2025