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avid Hotels Billings West by IHG

2.5 star property
Hotel in Billings with free breakfast and a 24-hour front desk

Choose dates to view prices

Photo gallery for avid Hotels Billings West by IHG

Exterior
Reception
Exterior
Point of interest
Free daily on-the-go breakfast

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Housekeeping
  • Pet friendly
  • 24/7 front desk
  • Free WiFi

Explore the area

View in a map
3350 Ember Lane, Billings, MT, 59102
  • Place, Reef Indoor Water Park
    ‪3 min walk‬
  • Place, ZooMontana
    ‪13 min walk‬
  • Place, Advanced Care Hospital of Montana
    ‪14 min walk‬
  • Airport, Billings, MT (BIL-Logan Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Desk, soundproofing, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible (Communications)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Room amenity

Standard Room, 2 Queen Beds, Accessible (Communications)

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Desk, soundproofing, iron/ironing board, free WiFi

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(18 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Room amenity

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(25 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | Desk, soundproofing, iron/ironing board, free WiFi

Standard Room

  • 300 sq ft
  • Sleeps 1
  • 1 King Bed OR 2 Queen Beds

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Exterior

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About the neighborhood

Billings

Avid Hotels Billings West by IHG places you next to Reef Indoor Water Park and within a mile (2 km) of Advanced Care Hospital of Montana. This 75-room hotel has conveniences like free breakfast, an indoor pool, and free in-room WiFi.

What's nearby

  • Reef Indoor Water Park - 3 min walk - 0.2 miles
  • ZooMontana - 13 min walk - 0.7 miles
  • Advanced Care Hospital of Montana - 14 min walk - 0.8 miles
  • Geyser Park - 14 min walk - 0.8 miles
  • Dotty's Casino - 3 min drive - 2.2 miles

Getting around

  • Billings Logan Intl. Airport (BIL) - 21 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Canyon Creek Brewing - ‬3 min drive
  • ‪Manny's - ‬5 min drive
  • ‪Five Guys - ‬4 min drive
  • ‪Dairy Queen - ‬4 min drive

About this property

avid Hotels Billings West by IHG

Hotel in Billings with free breakfast and a 24-hour front desk
Guests of avid Hotels Billings West by IHG enjoy an indoor pool, free WiFi in public areas, and a business center. If you plan to drive, free offsite parking is available. The 24-hour front desk has staff always at the ready. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include express check-in, express check-out, and a vending machine.
Guests can expect 49-inch flat-screen TVs with satellite channels and Netflix, along with free WiFi and wired Internet. Phones, ironing boards, and desks are also available. Change of towels is available on request.
Recreational amenities at the hotel include an indoor pool.

Similar properties

Reception
Hyatt Place Billings
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
9.6 out of 10, Exceptional, 304 reviews
$111 nightly
The price is $124
Dec 6 - Dec 7
Total with taxes and fees
Hyatt Place Billings

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free 24-hour offsite parking
  • Street parking available

Food and drink

  • Free on-the-go breakfast available daily

Things to do

  • Indoor pool

Family friendly

  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Elevator
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • 4 floors
  • Built in 2023
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium satellite channels
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50 per accommodation, per night
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free nearby parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 11:00 PM.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

avid Hotels Billings West by IHG Hotel
avid Hotels Billings West an IHG Hotel
avid Hotels Billings West by IHG Billings
avid Hotels Billings West by IHG Hotel Billings

Frequently asked questions

Is free cancellation available at avid Hotels Billings West by IHG?

Avid Hotels Billings West by IHG offers free cancellation on some room rates. For more details, take a look at the cancellation policy on Orbitz.

What's there to do around avid Hotels Billings West by IHG?

This hotel is located in Billings, just steps from Reef Indoor Water Park. You'll also find ZooMontana and Geyser Park within a short drive.

Is parking available on site at avid Hotels Billings West by IHG?

No, there isn't parking at the hotel but you'll find free parking nearby.

Does avid Hotels Billings West by IHG include a casino on the premises?

No, avid Hotels Billings West by IHG doesn't have a casino.

Is there an indoor pool at avid Hotels Billings West by IHG?

Yes, this hotel has an indoor pool. Guests have pool access between 8:00 AM and 11:00 PM.

What amenities will couples enjoy at avid Hotels Billings West by IHG?

Couples staying at this hotel will appreciate amenities like Netflix and free Internet access as well as an indoor pool.

Does avid Hotels Billings West by IHG have a hot tub?

No, this hotel doesn't have a spa tub.

Does avid Hotels Billings West by IHG have a restaurant that serves breakfast?

Avid Hotels Billings West by IHG offers free on-the-go breakfast each morning though there is no restaurant.

Does avid Hotels Billings West by IHG allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at avid Hotels Billings West by IHG for a fee of USD 50 per accommodation, per night. The property also provides food and water bowls.

Does avid Hotels Billings West by IHG have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from avid Hotels Billings West by IHG?

The closest major airport to avid Hotels Billings West by IHG is Billings Logan Intl. Airport (BIL), which is 10.2 mi away (21 minutes by car).

Can I book a room with a balcony at avid Hotels Billings West by IHG?

No, there aren't any guestrooms with balconies at avid Hotels Billings West by IHG.

Reviews

avid Hotels Billings West by IHG Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness
Rating 10 - Excellent. 221 out of 285 reviews
Rating 8 - Good. 45 out of 285 reviews
Rating 6 - Okay. 11 out of 285 reviews
Rating 4 - Poor. 4 out of 285 reviews
Rating 2 - Terrible. 4 out of 285 reviews

Reviews

2/10 Terrible

Samantha

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Double charged & rude staff

Avid has been my go-to hotel since it opened. I booked and paid for my room online, but when I checked in, I was charged a second full room rate instead of just the card hold for incidentals. I didn’t notice until the next day. When I brought it up to the front desk, I was told the manager would call me Monday. By Wednesday, I still hadn’t heard back, so I called and asked to speak directly with the manager. I was given the runaround multiple times before finally reaching Sydney (manager), who blamed the issue on a “new system.” This excuse was not accurate, as the same thing happened to me four months ago. On top of that, the included breakfast was very disappointing. It’s advertised until 10am, but when I went down at 9:35, everything was picked over. When I asked about it, the staff member was rude and simply told me, “You should have come down earlier,” without offering any alternative or accommodation. Between the double charge, unhelpful staff, and poor service at breakfast, this was a very frustrating stay. I would not recommend this hotel.
Stayed 1 night in Aug 2025

8/10 Good

Brandi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Trish

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and the staff was very helpful.
Stayed 1 night in Aug 2025

10/10 Excellent

margaret

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the location of the hotel right off the interstate, made it super convenient. Also, the restaurants nearby was within walking distance.
Stayed 1 night in Aug 2025

10/10 Excellent

Madonna

Stayed 1 night in Aug 2025

10/10 Excellent

Priscilla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Dalon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great customer service, rooms where very clean, breakfast was great.
Stayed 3 nights in Aug 2025

10/10 Excellent

Shannon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay. Affordable, comfortable, and clean.
Stayed 1 night in Aug 2025

10/10 Excellent

Hanh

Stayed 1 night in Aug 2025

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Service and very clean! The ease of walking to dining was super convenient.
Stayed 1 night in Aug 2025

10/10 Excellent

Kelsey

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay this round. Very quiet. Only wish the breakfast had a little more variety.
Stayed 4 nights in Aug 2025

10/10 Excellent

Nichole

Stayed 1 night in Aug 2025

8/10 Good

Brandon, Fargo

Stayed 1 night in Aug 2025

10/10 Excellent

Anthony

Stayed 1 night in Aug 2025

10/10 Excellent

LARISSA LARSON

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Everything was great. Never stayed at an Avid property and loved how new and clean it was.
Stayed 1 night in Aug 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great atmosphere, location is perfect for traveling next to the montana chop house for dinner and drinks
Stayed 1 night in Aug 2025

10/10 Excellent

Sean

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Another great avid hotel

Great hotel with a great location. Clean, well lit with a friendly staff.
Stayed 1 night in Aug 2025

10/10 Excellent

Erin

Stayed 1 night in Aug 2025

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Confortable beds and pillows. Smaller sized rooms
Stayed 1 night in Aug 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Lavinia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our favorite

Our favorite Hotel to stay at. I love the comfortable bed, clean, nice shower, and a big TV.
Stayed 1 night in Jul 2025

10/10 Excellent

Stacy, Spearfish

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet hotel. Not sure how old the property is, but it seems like new to me. Bed was comfortable and the room was decent size. We didn’t hear a thing in our room. Staff were friendly and helpful. They have a pretty good spread for breakfast. We have 2 small dogs, so I’m glad they accept pets. There is a $50 charge. They had poop bags and a doggy dumpster available. There’s nice grass all around the property. I didn’t see any dog poop anywhere and we walked all over several times during our stay. There are restaurants right next to the hotel - walk across the parking lot. It’s actually not a far drive to shopping and restaurants. We'd definitely stay there again.
Stayed 1 night in Aug 2025

10/10 Excellent

Ruth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A welcoming and hospitable environment

During my extensive travels, I have had the pleasure of staying at several exceptional hotels, but none have surpassed this one in cleanliness . The hotel consistently met and exceeded its standards of cleanliness, both within the rooms and throughout the entire establishment. The rooms were creatively updated and provided exceptional comfort. The hotel’s prime location is noteworthy, as it is conveniently situated near a plethora of excellent restaurants and conveniently close to the highway. Additionally, I have never encountered a hotel that offers a freshly brewed cup of coffee anytime you want along with other warm drinks.
Stayed 2 nights in Aug 2025

10/10 Excellent

Karen

Traveled with partner
Liked: Amenities
Clean, nice shower, hot breakfast, friendly staff, easy access to Interstate and bar/restaurant across the street. Less than two years old.
Stayed 1 night in Aug 2025

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

New Kind of Hotel

Great hotel, close to the interstate. Hotel is clean and the rooms are clean and simple. Big TV in the room and mini fridge. No coffee maker in room, but fresh coffee, tea and water in lobby at all times which is nice. Breakfast was good and good variety. We just caught the tail end, so missed the scrambled eggs. Only compliant would be that it would have been helpful if the staff gave us a tutorial on the facilities (ie: ice is only in lobby, coffee available 24/7, breakfast schedule). Two restaurants within walking distance and a gas station and not much else. Overall, I would stay here again. It was a great price compared to the hotels in Billings, including the ones right next door.
Stayed 1 night in Jul 2025