Shuttle ride to airport was very helpful.
Great staff, clean rooms and easy to find.
The staff were friendly and helpful. The rooms and interior of the hotel were nicely updated. The slides at the pool were so much fun. The only complaint I had was the floor around the pool was very uncomfortable to walk on barefoot (ouch) Breakfast was delicious in the restaurant. I would stay here again
I felt like the facility was a little dated but the courtyard was beautiful. Also, listed breakfast but I did not realize that it was not continental. The pool was sweet!
The property was very run down and dirty. The beds were visibly worn (one side was higher than the other side). The bed skirts were stained. The floors were smelly. The swimming pool area was overrun. There were at least 50 people in there at a time. There were children there who should have been with an adult, who were not. It was a disaster waiting to happen. The staff were rude and disrespectful. No room service provided even if they said they'd be there. They blamed covid. I do not recommend this hotel. I will never stay here again and will make sure none of my friends and family do either.
Hotel and convention, usually are very good quality and presentation. The registration and the rooms were good. But the guests building window door was shattered. Bad presentation. Not detailed. Next I would not go there.
Great place to stay!
This was a nice place to stay close to the highway and had nice amenities.
We stayed here because of the pool/waterslides and they did not disappoint. The kids had so much fun and the water temperature was perfect (even the baby didn't get cold)! The hot tub is small, so there was limited space. The pressed rock floor makes it not slippery, but it hurts the feet after a while, so would recommend water socks. Overall, we had a nice stay!
Very Clean rooms. I would rather have a shorter walk to conference rooms, but had dogs so I was so far away.
Everything we needed for a short stop prior to flying home from vacation
Located 2.1 mi (3.4 km) from Rimrock Mall, Billings Hotel and Convention Center is within a 5-minute drive of other popular attractions like Moss Mansion. This 3-star hotel has 231 guestrooms and offers conveniences like a restaurant, a casino, and an indoor pool.
This hotel serves as home to a bar, along with a family restaurant that specializes in American cuisine. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/cafe. Start each morning with cooked-to-order breakfast, available for a fee from 6 AM to 11:00 AM.
Billings Hotel and Convention Center's 231 rooms provide microwaves, refrigerators, and coffee makers. 55-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Free local calls and ironing boards are also standard.
At Billings Hotel and Convention Center, guests enjoy a casino, an indoor pool, and a gym. You can take advantage of free extended parking, along with a free airport shuttle (available 24 hours). Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include free WiFi in public areas, a spa tub, and conference space.
Shuttle ride to airport was very helpful.
Great staff, clean rooms and easy to find.
Thank you Nathan for the great rating of the Billings Hotel and Convention Center. I am glad you enjoyed our staff and clean rooms!
The staff were friendly and helpful. The rooms and interior of the hotel were nicely updated. The slides at the pool were so much fun. The only complaint I had was the floor around the pool was very uncomfortable to walk on barefoot (ouch) Breakfast was delicious in the restaurant. I would stay here again
Awesome rating and review Amberlee! The Billings Hotel and Convention Center is thrilled you enjoyed the pool and our updated rooms! We hope you stay again soon!
I felt like the facility was a little dated but the courtyard was beautiful. Also, listed breakfast but I did not realize that it was not continental. The pool was sweet!
Thank you Mandee for the great rating of the Billings Hotel and Convention Center! I am glad enjoyed our breakfast, courtyard and pool. We hope you stay again soon!
The property was very run down and dirty. The beds were visibly worn (one side was higher than the other side). The bed skirts were stained. The floors were smelly. The swimming pool area was overrun. There were at least 50 people in there at a time. There were children there who should have been with an adult, who were not. It was a disaster waiting to happen. The staff were rude and disrespectful. No room service provided even if they said they'd be there. They blamed covid. I do not recommend this hotel. I will never stay here again and will make sure none of my friends and family do either.
Guest I am sorry that you had a poor experience in our pool. We have been busy lately. What was run down and/or dirty in the room? We take cleanliness very serious. We have been short staffed but that is no reason to be rude so I apologize. We will do better next time.
Hotel and convention, usually are very good quality and presentation. The registration and the rooms were good. But the guests building window door was shattered. Bad presentation. Not detailed. Next I would not go there.
Hello guest, I am glad that you had a good registration experience. What do you mean by window door was shattered? I would like to get this issued fixed.
Thank you guest for the great rating of the Billings Hotel and Convention Center! We hope to see you again soon!
Great place to stay!
Thank you guest for excellent rating of the Billings Hotel and Convention Center! We are glad you enjoyed your stay with us!
Thank you Jonathan for the great rating of your stay at the Billings Hotel and Convention Center! We appreciate you sharing with future guests!
Thank you guest for an awesome 5 rating of the Billings Hotel and Convention Center! We hope you stay again soon!
Thank you Timothy for the excellent rating of the Billings Hotel and Convention Center! I am glad you enjoyed your free shuttle to the airport!