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pentahotel Beijing

4.0 out of 5.0

Recent guest reviews

We stayed 7 nights and loved the location. The subway is right down the hotel and can bring you easily anywhere in Beijing for a really cheap fare. The room was big clean although looking a bit old. We had dinner twice in the restaurant and highly recommend the fried beef noodles which are delicious and cheap. From the 5th floor you can reach a mall with loads of shops and restaurants. Great when it's so cold outside.

I stayed in this hotel for 4 days and 3 nights. It's enjoyable. The staff was friendly and kind, although some of them could really speak english. The hotel was relatively small, but it's surrounded by malls, department stores, subway station, restaurants, cafes, kiosks, mini markets. Really strategic location! You can get anything! There's a small coffee kiosk that sell good coffee with good price, right in front of the hotel. It's my favorite. Food wasn't the issue here. The room was good and clean. The only problem with the bathroom was there's no water spray in the toilet. Anything had to be wiped with tissue. It's rather uncomfortable for me. So, I needed to bring water bottle anywhere, to drink and to clean up. One of the cleaning lady was very nice, too bad I didn't get her name, and she didn't speak english very well, so we communicated with 'sign' language. :) My only problem here was the hotel city tour to the Great Wall, which arranged by a local travel bureau. The guide said they would pick us up at the lobby but it turned out that the driver only sitting on the bus waiting. What???? And the guide blamed me for being late?? It's so bad! They should reevaluate their collaboration with that travel bureau. Apart from that, everything was good. All the staff was cooperative. They helped me to solve the problem with that travel bureau. Maybe I will stay here again if I revisit Beijing.

I stayed here for 6 days while attending a conference. The location is very convenient: it is within 3 mins walk of Chongwenmen Metro Station (where two metro lines pass), surrounded by 4 shopping malls with supermarkets, restaurants and shops. There are also more eateries in lanes adjacent to the hotel. And for the coffee lovers there is a Starbucks and a Café Costa around the corner. Moreover, it is only a couple of metro stations away from the Tiananmen Square/Forbidden City and at walking distance of the Temple of Heaven. The room was very large, comfy and modern. The bathroom was also modern. Everything was very clean. There is no noise, either from outside or from the other rooms. The lobby is nicely decorated, as it is the bar and the space where the breakfast is served. There is also a noodle restaurant. The food is good but the menu is limited and it is expensive for Chinese standards. The breakfast, both Chinese and Western, is good. If you are interested in having the breakfast at the hotel, confirm that it is included in the room rate as its separate price completely crazy. The staff is very young, extremely helpful although its English is very limited. Overall, I consider this hotel a good choice.

I stayed here with my family for a duration of 5 days. We faced some problem at the time of check-in as the staff didn’t spoke english ! But the rooms were really great and the best part of the hotel was that it had a ‘Penalty on wastage of food’ on every dining table. Overall a nice stay with supermarkets close to hotel.

Choosing a hotel in Beijing was quite difficult as there are many choices and the city is quite big and spread out. We wanted a hotel that wouldn’t be too far from the main attractions but the truth is that everything is very much far from each other. The hotel is walkable distance to the Temple of heaven only. So I wouldn’t rate this hotel for the location. It’s attached to a mall with Starbucks and KFC and other western chains of restaurants + shops like Uniqlo and H&M which was quite nice. The metro also is 2 steps away. Our room was not very big but quite standard. The hotel itself is getting old and doesn’t look trendy anymore... the service was fairly good although not luxury. Amenities in room are very basic also for the price we paid. We tried one of their restaurants (noodles) and it was good and value for money. Other than that, I won’t particularly recommend this hotel to visit Beijing. It might suit better to business travelers

I was a bit nervous about going to China, as I knew that I couldn't compare Spanish standards to what I would find there. After extensive research, I decided to book with Pentahotel, but a few days before going, all I was seeing were negative comments. My most serious concerns were that no one would understand me -as lots of comments said no one spoke English- and that my room would smell of cigarette, and none of them applied to my stay. Maybe it's because I went expecting the worst and then got a nice surprise, but I can't fault the staff of this hotel in any way. The day I arrived the staff efficiently did the check-in and explained how the wifi worked. Another day they ordered a taxi for me. One day I went to order something to eat at the noodle place inside the hotel and the guy didn't speak English but he quickly called the waitress who did, so that was no problem at all. Something negative would be that it is VERY cold in the reception/bar area, but once again, the staff showed how nice they were by placing the heater that they were using beside me, so that I could warm up. I mention this so maybe something can be done, as for the people working there it musn't be pleasant either being so cold all the time. The bedroom I was in was massive, with a kettle and new bottles of water every day. If you don't like hard beds, this might be a problem, as it was quite hard, but not a problem for me. Lots of shops and places to get somewhere to eat around the hotel, although quite a long walk -specially with -5 degrees- to get to any of the famous landmarks. I would definitely stay in this hotel if I went back to Beijing.

If you like a warm welcome and a seamless,efficient check-in after a long day’s travelling then travel a little further and go to another hotel. After wrestling all our luggage through a rotating entrance door, we were met with a very bare greeting and demand for passports. The mostly non-english speaking staff then proceeded to perform an extremely difficult feat - checking us in - which apparently takes up to three people, 10 minutes, and a “deposit” of more than the total of the entire room rate for our stay. Then having checked in, we were dismissed with a general wave in the direction of the lifts which were around several corners. Even though we were on a non-smoking floor, the smell of cigarette smoke is pervasive and we even saw a room full of smokers sitting in their room with the door open, puffing away. To be fair, the staff, upon being notified, did say they would deal with it. On with the whinge- the floor would be softer to sleep on than the beds, the pillows like quick-sand, and the lighting is perhaps “mood lighting “, unfortunately the mood it puts you in is frustrated as you can’t see anything. There are however, plenty of eating places, a supermarket , and many shopping malls within a very short distance. Do your homework before you use the Tour Desk. We were quoted an exhorbitant amount for a day trip to the Great Wall, but found a great deal through another company online. Very important - beware some of the taxi drivers. Most were great and use the meter for an extremely cheap fare. However, we found a gem amongst them who tried to tell us that a major tourist attraction was closed that day (not) and offered to take us to the Great Wall instead. If someone tries this then demand to be taken back to the hotel.

More of a boutique hotel, the lobby smelled like cheap deodorant (Axe brand). The rooms have modern furnishing that are quite pleasing, however they are poorly maintained and felt a bit dirty. Some rooms smelled like cigarette...

The hotel staff were great - they helped us book taxis on numerous occasions and gave directions to the nearby shops and stations. The location of this hotel is also within barely a few minutes to huge shopping centers, the subway and a short ride away from tourist attractions. We booked a Great Wall tour through the hotel who used a third party tour company which was great, despite the shopping stops at the silk and jade factories (don’t buy anything from there) that we were warned about by the hotel. The rooms were cosy and modern - it’s definitely not as big as the pictures present it to be. The bathroom and walls did look a bit old and dirty around the corners but as a whole it did present quite well. The best part of the hotel in my opinion would be the lobby as it had a lounge, bar, noodle restaurant and pool table. The only negative experience we had was with the laundry as a t-shirt given to them with bad pasta sauce stains came back looking the same. No stain removers were used.

The reason why I rated 2/5 was because of its good location. The hotel is located within 3 mins walk of Chongwenmen Station, surrounded by 4 shopping malls with supermarkets and restaurants with more eateries located in lanes adjacent to the hotel. You will never go hungry in this area. The eateries open for breakfast so we were fortunate to be able to enjoy a variety of Beijing's local breakfast fare every morning for the 10 days we were there. The guest room that were assigned to looked nothing like the pictures on its website. There was a distinct smell of stale smoke in the old tired-looking room, shelves in the closet were slanted, the ceiling board inside the closet was also misaligned. Bathroom was hugh though. But walls in the shower looked like they have never been scrubbed. But I guess the worst thing was the water from the showerhead which reeks of cigarette smell. The nasty smell permeates our nails and can only imagine the smell it leaves after washing our hair... Lucky it was winter with sub zero degrees so the cold air outside helped to get rid of the unpleasant odor from our hair. We didn't want to request for a change of room as we believed that all the rooms would be in more or less the same condition judging from its worn out lobbies... Housekeeping was also done shabbily. Once we found a pile of used bedsheets on the sofa after returning to our room in the evening. Our bedsheets were changed like only twice during the 10 nights stay. Really paying more for the location.

3-18 Chongwenmenwai Street Beijing Beijing

Hotel highlights

  • Close to Chairman Mao Memorial Hall and China Museum of History
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Fitness center

Located in Dongcheng, pentahotel Beijing is within 2 miles (3 km) of popular attractions such as Tiananmen Square and Temple of Heaven. This 4-star hotel has 307 rooms and welcomes guests with a restaurant, free in-room WiFi, and a fitness center. It's in central Beijing and also close to Wangfujing Street and Forbidden City.


Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room, get a quick pick-me-up at the coffee shop/café, and mingle with other guests at the free daily manager's reception. For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 10:30 AM.


All 307 soundproofed accommodations feature sitting areas. LCD TVs come with digital channels, and guests can stay connected with wired Internet and free WiFi. Select Comfort beds sport premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Refrigerators, coffee makers, and free bottled water are other standard amenities.

Property features

Pentahotel Beijing features a fitness center, free WiFi in public areas, and 5 meeting rooms. If you drive, self parking is CNY 120 per night, and there's also a train station shuttle. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include coffee/tea in a common area, free use of bicycles, and express check-in.

Room options

penta Suite

King 1 | Sleeps 3

penta Plus King Room

King 1 | Sleeps 3

penta Plus Twin Room

Twin 2 | Sleeps 3

penta Standard Twin Room

Twin 2 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

78.0% of guests recommend this hotel

Total of 1211 reviews