pentahotel Beijing4.0 out of 5.0
Recent guest reviews
Good service and great location, connected to two shopping malls, good restaurants around. staff is helpful, not all can speak in English, however if you have a translator app installed on your cell it shouldn't be an issue.
It was the first time we stayed at this hotel for 3 nights. It is a typical tourist hotel because of its convenient locations to shops and subway system. Do not expect great service and it is basically you have to do everything yourselves including struggling with your heavy luggages. It is basic but you get most things in your room. There is a small gym on the upper floor. If there is an better choice, I may not stay there. If I did, it was purely for the convenience and location. The drink at the bar was expensive, but you get free use of the pool table.
So, I booked two rooms through a travel agency with Pentahotel; one for myself and my sister, the other for my parents. At a glance, the rooms are clean with a modern look to them. Unfortunately, it's when you look closer that you become a bit disappointed in the execution of the concept--painting and patchwork were done on the ceiling in our room, but instead of repainting the entire room, they just painted the edges! The mismatched colors did not bother me because as I said, the rooms are clean, but if you're considered a 4-star hotel, then more effort should be put into the appearance of your rooms. As other guests have noted, the beds are hard, but I feel like that is to be expected in Chinese hotels so it didn't bother me. Although the beds were rather firm, the blankets and pillows were all very soft and comfortable. The shower was nice and the everything was tidied up and cleaned everyday. We visited Beijing at the end of August so the weather wasn't bad, but we didn't have any trouble with temperature control in our rooms. I will say that the walls are thin, especially if you're out in the hallways. So warning, if you don't want people to know your business, you may want to keep it down. For the most part, we didn't have any issues with our neighbors and most of the noise was muffled when we were inside our rooms. Breakfast was included and we had it everyday for the time we were there. It was the same basic affair with slight variations each days. I'm not a morning person, so it was just convenient going downstairs for breakfast. We're not very picky eaters so we thought the food was decent enough; there was fresh fruit and pastries every morning and even if you didn't like the main dishes or the Chinese options they put out, there were a variety of cereals and plenty of toast and jam to go around. As a foreigner, the hotel check-in process can take awhile, but our tour guide was there to help so it wasn't too painful. We took care of check-out on our own and it was fast and efficient. The accidental deposit they charged at check-in was promptly cancelled as we didn't put anything on tab, use any additional services, or have any accidents occur. We have rather little to complain about because they functioned just as we needed them to--a place to sleep at night and a place to hold our luggage while we traveled the city. It's a nice home base and it's situated in a fun shopping area with plenty of malls and shops. (It's only a 15-20 minute walk to Pearl Market.) If you need anything, there is a small convenience store down the street and a grocery store around the corner in the lower floor of the mall. Overall, it was an okay experience staying there. Granted, we spent most of our time exploring Beijing and not in our hotel.
Pro: best beijing roast duck, starbucks and shopping around the corner, large room, funny toiletries, nice housekeepers Cons: bad aircon, poor lighting, very poor desk and restaurant service, poor quality breakfast, hard beds, no exhaust fan in bathroom and floods with shower on, old tv with no usb or hdmi, expensive bar and staff don't do not know how to make the drinks on their menu.
I asked for a non smoking room and get a room stinking of cigarette smoke. I got charged extra for my room after VAT and service charge and I didn't get an explanation. Room stank with cigarettes when I asked beforehand to get a non smoking room when I booked it. Breakfast was decent and a good sized room was given
Solid hotel with little spots of bother. Nice Staff. Clean. Good intercontinental Breakfast. Central based near subway and sightseeing spots. All englidh speaking there. Good noodle bar in the building.
I am a fan of the pentahotel concept and like to stay there very much. For example the one in Leipzig is great! But in Peking we were more than unhappy with the low standards of this pentahotel. We will never go there again
Contemporain design and good confort, this hotel is a good option if you are not looking to stay in the city center. 5 minutes from the metro, thus easy to access. Nice Bar with pool but drinks are expensive.
Excellent location and great and helpful staff. Room quality and cleanliness/ upkeep to be improved. Reception desk could be enhanced as took a little longer time than usually at other places. Lobby could be lighted up and breakfast could be made little more international though was decent spread
We are a family of 4, kids aged 13 and 11. we had 2 connecting rooms, which was convenient for us. The Hotel is next door to a subway station (Chongwenmen) which connects you very quickly to the tourist attractions you want to visit (Tian'anmen Square is one stop away). There are also a lot of shopping malls with Starbucks, Costa, etc in case you need a fix of 'western'. Hotel is clean and staff are very friendly (note: the level of English varies greatly between different members of staff, but they all make a real effort to help you). It's also quiet at night. For the price of the room, and given its excellent location, we would definitely stay there again.
Reviews from Trip Advisor
78% of guests recommend this hotelTotal of 1164 reviews